5.0 1 2 3 4 5 2,764 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 73

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Justin Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/20/2014

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

1st class technicians. show up as promised and the work is done quickly. Great job!!

Response from Ron Business Owner

Thank you for your comments & for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Don Haag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 05/02/2014

First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.

Response from Ron Business Owner

Thank you very much for your comments & review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Paul Celuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Jim Sproveri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/27/2014

We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Raymond Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2014

Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!

Response from Ron Business Owner

Thank you very much for your comments & review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Richard Petrie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/24/2014

EXCELLENT JOB

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments!

Service: Broken Garage Door Spring Repair

Karen Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/24/2014

I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Valerie LaForge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/14/2014

Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

John Fedison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/14/2014

Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Elizabeth Guancial

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/08/2014

Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer! Great job Casey!

Service: Broken Garage Door Spring Repair

Product: Springs

Neal Wiesner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/01/2014

Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.

Response from Ron Business Owner

Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Louis Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/25/2014

Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Robert Fort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/24/2014

Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Eleanor Nemeth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/24/2014

We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Derrick Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/15/2014

Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Daniel Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/14/2014

We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

Response from Ron Business Owner

Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dave Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/06/2014

Ron assessed and repaired our 18 year old garage door. He was prompt, personable, professional, thorough and knowledgeable. He was honest and didn't try to over-sell us on something not needed. You can tell how passionate he is about the business. When our door ultimately needs to be replaced I know who I am turning to for purchase and install!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Rober Schor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/25/2014

Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Donna Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2014

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

Response from Ron Business Owner

Thank you for being our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Renee McNiffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/24/2014

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Kim Gitzen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/24/2014

In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)

Response from Ron Business Owner

Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!

Service: Garage Door Repair

Product: Rollers

David Hallidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2014

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Herbert Gregory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2014

6 star service friendly and courtious tech who could ask for anything more

Response from Ron Business Owner

We really appreciate your comments, thank you! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Bernhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/15/2014

Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Garage Door Opener Repair

John Balzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/13/2014

Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.

Response from Ron Business Owner

Thank you so much for sending your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Steve Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/07/2014

Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.

Response from Ron Business Owner

Thank you very much for your review & for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Sandy Tuschong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/06/2014

Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong

Response from Ron Business Owner

Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dawn Merriman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/05/2014

Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Margaret Nightingale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!

Response from Ron Business Owner

Thank you very much for choosing our service, we appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624