5.0 1 2 3 4 5 2,763 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 75

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Bill Fedrau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/30/2013

Great job. Mark came out on Friday and fixed the opener. It stopped working and Ron came out on Sat and replaced. Great job by both

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Dennis Stearns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/25/2013

Had a new garage door and opener installed. The service was fast and we are very pleased with both the appearance and price of the finished product. You're staff was professional, on time, and very knowledgeable.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Marie Warda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/22/2013

We were very pleased with the prompt and professional service we received from Precision. I would not hesitate to recommend them to my friends.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Robert Stawderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/20/2013

Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick turnaround,on time and Great service!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Tom Conant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/14/2013

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.

Response from Ron Business Owner

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Ralph Volpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/13/2013

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Marilyn Tastor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/09/2013

Our garage door spring had broken on a Sunday morning so 24/7 repair service was very important to us. We checked out the yellow pages and online and called Precision. Mark was prompt, courteous, friendly. He explained our options and what he recommended. He answered our questions and cleaned up as he worked. We would definitely recommend Precision for garage door repairs!

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Jessica Izzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/08/2013

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Install Garage Doors

Joe Incardona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/31/2013

The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Musson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision while doing an internet search. Precision is a great company to get your work done with. Ron came out quickly to estimate a replacement door and to also replace the overhead opener. Mark showed up a few days later to do the installation. Mark is very professional, friendly and thorough and completed the job on an extremely hot and humid day. If you get a chance to use this team I recommend that you do.

Response from Ron Business Owner

Thank you very much for choosing our service! And thank you for your detailed review, great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Matt Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/22/2013

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Andy Ruddmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/19/2013

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

Response from Ron Business Owner

Thank you for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

John Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 08/15/2013

We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.

Response from Ron Business Owner

Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Mary Lou Bambarger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/14/2013

Service was timely and Mark went above and beyond to not only fix the problem but improve the door's performance overall. Great job.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Dawn Diker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/10/2013

I had a wonderful experience with Precision and would recommend them to everyone. After 4 months of waiting on other garage door places for estimates etc. - I saw Precision was #1 on Angie's list so I gave them a call. Ronnie came that same day and gave me the quickest estimate I'd received out of 4 places. What I appreciated about Precision is Ronnie wasn't a sales person, he is the owner! There was no sales pitch and he spoke to me like a normal person - I appreciated that! It was Thursday I had the estimate done and Josh came over on Sunday and put in my new garage door! Josh was very courteous and polite. He did the job in just a couple of hours and when he was done, explained everything to me and off he went. I would definitely recommend Precision to everyone. And the prices beat all the other places - there's no comparison, as far as I'm concerned!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Judy Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/09/2013

Mark was friendly and efficient. One of the cables broke and the door would not close. He did the repairs and recommended that I also replace the rollers, which I did. I would definitely call him for future needs. I have used Precision for garage door repairs at my former home in Irondequoit.

Response from Ron Business Owner

Thank you Judy, we really appreciate you as our loyal customer! Thank you for sending us your review!

Service: Garage Door Repair

Robert Fortuna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/06/2013

Great job!

Response from Ron Business Owner

We really appreciate you as our customer, thank you!

Service: Install Garage Doors

Product: Garage Doors

Michael Booth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/03/2013

Fast, courteous, friendly service. Highly recommend.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Anthony Martelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/01/2013

excellent service

Response from Ron Business Owner

Thank you for choosing our service!

Service: Garage Door Repair

Catherine Mori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/28/2013

I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.

Response from Ron Business Owner

Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim Begandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/25/2013

Mark was very professional and friendly at the same time. He explained my options for replacing the springs and hardware on my garage door. I made my choice and Mark began working. He replaced both springs and all hardware then checked on my second garage door, all within an hour. He cleaned up his work area, I paid the bill and he was on his way. I highly recommend Precision for all your garage door needs!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your detailed review! We really appreciate you as our customer! Great job Mark.

Service: Broken Garage Door Spring Repair

Deborah Hammert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2013

Mark was great

Response from Ron Business Owner

Thank you for choosing our service! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Debby Abrahams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/19/2013

Mark Sherman was great. You should be proud to have him on your staff.

Response from Ron Business Owner

Thank you very much for sending your review! We really appreciate you as our customer!

Service: Install Garage Doors

Jill Pink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/16/2013

Very professional and efficient. Garage door works better than ever! Thank you!

Response from Ron Business Owner

Thanks you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Springs

Danna Magar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Will Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/12/2013

Josh was very professional and took the time to explain all that was offered and how to maintain the door and operation of locking mechanism. The finished installation makes the property look so much better. The door works smoothly and not nearly as heavy as previous door....well worth the investment. Josh kept work area clean and he was very organized. Door went up quickly. Will recommend this company to others

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer. Great job done by Josh!

Service: Install Garage Doors

Product: Garage Doors

Robert Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

Very satisfied with the service. I was prepared to pay for a new garage door and received good information on the various grades and prices available. After evaluating my current door, he suggested possible repairs and replacement parts that would work for me. I ended up replacing springs, cables, and sheaves. The technician was on-time, he called first, and the service was quick and thorough.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Lisa Giordano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

I had a great experience with Precision Garage Door 7 years ago when I owned my fist home. I said that if I ever needed a new garage door again I would not hesitate to call them. Well I just had a new door at my 2nd home installed last week and once again the service was great!

Response from Ron Business Owner

Thank you very much for choosing our service again! We really appreciate your loyalty as our customer. Great job done by Mark!

Service: Install Garage Doors

Michael Cappette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/28/2013

The Tech did a great job and explained how I should take care of my door which I appreciated. I am not sure but I think his name was Mark Sherman.

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624