5.0 1 2 3 4 5 2,749 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 75

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Monroe-area communities, with customers consistently praising fast response, professional technicians, honest recommendations, clear communication, and reliable workmanship. Reviewers also frequently mention fair pricing, smooth scheduling, and quality door and opener repairs or installations that leave equipment working better, quieter, and more smoothly. Many customers describe the company as trustworthy and easy to work with, with strong repeat-business and referral sentiment.

What Customers in Your Area Mention Most

Responsiveness (272) Customers frequently highlight quick callbacks, same-day or next-day appointments, and rapid arrival when garage door problems need immediate attention. Professionalism (267) Reviewers repeatedly describe the technicians and staff as professional, courteous, respectful, and easy to work with from start to finish. Expertise (214) Customers praise the team for accurately diagnosing issues, explaining options clearly, and showing strong knowledge of garage doors and openers. Communication (189) Many reviews mention clear explanations, arrival updates, reminders, and straightforward communication about the repair process and options. Speed (183) Customers often note that repairs and installations were completed quickly, efficiently, and in the promised time window. Friendliness (168) Reviewers consistently mention friendly, personable, pleasant technicians and office staff who make the experience comfortable. Trustworthiness (154) Customers value the company’s honesty, low-pressure approach, and willingness to recommend only what is needed. Workmanship (146) Customers frequently praise the quality of the repairs and installations, noting clean work, solid results, and doors or openers working smoothly afterward. Value (132) Many reviewers say pricing was fair, reasonable, or worth the cost, and some specifically mention no-pressure estimates and cost-conscious options.

Recent Reviews from Monroe, NY

Mary Lou Bambarger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/14/2013

Service was timely and Mark went above and beyond to not only fix the problem but improve the door's performance overall. Great job.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Dawn Diker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/10/2013

I had a wonderful experience with Precision and would recommend them to everyone. After 4 months of waiting on other garage door places for estimates etc. - I saw Precision was #1 on Angie's list so I gave them a call. Ronnie came that same day and gave me the quickest estimate I'd received out of 4 places. What I appreciated about Precision is Ronnie wasn't a sales person, he is the owner! There was no sales pitch and he spoke to me like a normal person - I appreciated that! It was Thursday I had the estimate done and Josh came over on Sunday and put in my new garage door! Josh was very courteous and polite. He did the job in just a couple of hours and when he was done, explained everything to me and off he went. I would definitely recommend Precision to everyone. And the prices beat all the other places - there's no comparison, as far as I'm concerned!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Judy Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/09/2013

Mark was friendly and efficient. One of the cables broke and the door would not close. He did the repairs and recommended that I also replace the rollers, which I did. I would definitely call him for future needs. I have used Precision for garage door repairs at my former home in Irondequoit.

Response from Ron Business Owner

Thank you Judy, we really appreciate you as our loyal customer! Thank you for sending us your review!

Service: Garage Door Repair

Robert Fortuna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/06/2013

Great job!

Response from Ron Business Owner

We really appreciate you as our customer, thank you!

Service: Install Garage Doors

Product: Garage Doors

Michael Booth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/03/2013

Fast, courteous, friendly service. Highly recommend.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Anthony Martelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/01/2013

excellent service

Response from Ron Business Owner

Thank you for choosing our service!

Service: Garage Door Repair

Catherine Mori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/28/2013

I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.

Response from Ron Business Owner

Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim Begandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/25/2013

Mark was very professional and friendly at the same time. He explained my options for replacing the springs and hardware on my garage door. I made my choice and Mark began working. He replaced both springs and all hardware then checked on my second garage door, all within an hour. He cleaned up his work area, I paid the bill and he was on his way. I highly recommend Precision for all your garage door needs!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your detailed review! We really appreciate you as our customer! Great job Mark.

Service: Broken Garage Door Spring Repair

Deborah Hammert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2013

Mark was great

Response from Ron Business Owner

Thank you for choosing our service! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Debby Abrahams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/19/2013

Mark Sherman was great. You should be proud to have him on your staff.

Response from Ron Business Owner

Thank you very much for sending your review! We really appreciate you as our customer!

Service: Install Garage Doors

Jill Pink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/16/2013

Very professional and efficient. Garage door works better than ever! Thank you!

Response from Ron Business Owner

Thanks you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Springs

Danna Magar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Will Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/12/2013

Josh was very professional and took the time to explain all that was offered and how to maintain the door and operation of locking mechanism. The finished installation makes the property look so much better. The door works smoothly and not nearly as heavy as previous door....well worth the investment. Josh kept work area clean and he was very organized. Door went up quickly. Will recommend this company to others

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer. Great job done by Josh!

Service: Install Garage Doors

Product: Garage Doors

Lisa Giordano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

I had a great experience with Precision Garage Door 7 years ago when I owned my fist home. I said that if I ever needed a new garage door again I would not hesitate to call them. Well I just had a new door at my 2nd home installed last week and once again the service was great!

Response from Ron Business Owner

Thank you very much for choosing our service again! We really appreciate your loyalty as our customer. Great job done by Mark!

Service: Install Garage Doors

Robert Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

Very satisfied with the service. I was prepared to pay for a new garage door and received good information on the various grades and prices available. After evaluating my current door, he suggested possible repairs and replacement parts that would work for me. I ended up replacing springs, cables, and sheaves. The technician was on-time, he called first, and the service was quick and thorough.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Michael Cappette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/28/2013

The Tech did a great job and explained how I should take care of my door which I appreciated. I am not sure but I think his name was Mark Sherman.

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Repair

Mary Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/24/2013

Ronnie: Iâ??m sorry for the delay in responding to you, but I have been traveling recently and things have finally settled down. Felix Coriano came to fix my garage door on Saturday, June 1. Felix was professional, courteous and an excellent worker. I did not hesitate to let him into my home. When it turned out that my garage door was not actually broken, Felix stayed to review all of the moving parts and then oiled (if that is the correct term) the door so that it is so quiet. In addition, Felix noticed that the support pieces were not correct, and he took the time and trouble to re-attach them. Best of all, Felix scampered up on a ladder and replaced the light bulb at the top of the garage that had been blown out for months. I never would have been able to reach it on my own. To say I was delighted with the service is an understatement. Thanks again!

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Mark Scatterday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/24/2013

This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.

Response from Ron Business Owner

Thank you very much! Great job Mark!

Service: Garage Door Repair

Product: Garage Doors

Jim Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/17/2013

Josh was great on installing our new overhead door. Gave tips on keeping it new and what to do to keep it working like new. Everyone we talked to was very professional. I would recommend Precision to anyone that needs any type of overhead door work.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate it! Great job done by Josh!

Service: Install Garage Doors

Product: Garage Doors

Maria Marsiglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/08/2013

Technician was fast, courteous and did the job well. Made the adjustments to the motion sensors and did general maintenance. Would recommend Precision to others.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Dianne Kassmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/05/2013

Purchased new garage doors and new belt drive door opener. Doors are beautiful and I can't believe how quiet the opener is, I almost can't hear it working! Mark did a great job, stayed very professional and pleasant despite working in heat that was probably over 90 degrees. He was very concerned to do a quality installation, which I appreciate. I chose Precision because of all the great reviews, and their website let me "see" my choices and put together a look I knew would be perfect. I would recommend them, and have already done so to friends.

Response from Ron Business Owner

Thank you very much for choosing our service and sending us your detailed review! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Door Opener

Linda Broberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 06/05/2013

Fast service, reasonably priced, and above and beyond as far as customer service. Highly recommend.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mark Majewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called on a holiday, I was surprised to talk to a person, very nice woman. Technician was out in two days, my wife said that he was polite and explained the problem and took care of it. Great service all around and I will use them again and I will tell my friends about them.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Mike Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/01/2013

I had the $49.95 tuneup. Ron was very thorough explaining what to look for.

Response from Ron Business Owner

Thank you for sending us your review! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Gauri Bhattacharjee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/31/2013

The technician was very courteous and came in time and also fixed the problem quickly. I am very satisfied with your service. Debabrata Bhattacharjee

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Cables

Elizabeth Tyson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/31/2013

The technician installed my new garage door professionally and was very informative. The new door looks great and has beautified my home.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Mark!

Service: Install Garage Doors

John Dehority

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/28/2013

Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.

Response from Ron Business Owner

Thank you for sending us your review, we appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Philip Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/27/2013

Mark was very professional and knowledgeable. I was very impressed with the service, the product and the speed with which my job was scheduled. I will recommend Precision to my friends and will certainly call upon them in the future if the need arises. Thanks!

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Richard Terboss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

New sensors for both doors, travel adjustment, lube rollers, extra feature programed into zappers that I did not know I had. Very satisfied. Picked you because of your location (ER)

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Opener Repair

Herb Dilcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 05/20/2013

This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.

Response from Ron Business Owner

Thank you for choosing our service & sending us your review!

Service: Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624