5.0 1 2 3 4 5 2,763 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 79

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

H. Szarlacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Ron was on time and took good care of my problem.

Response from Ron Business Owner

Thank you very much for your comments and for being our valued customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

P. Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Very impressed by Josh!

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Josh!

Service: Install Garage Doors

Coral Surgeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/01/2012

Fast excellent service was provided on the night of the storm.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Amy Vierhile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/31/2012

Josh was friendly and efficient. He was on time and very professional. I would choose Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Josh!

Service: Broken Garage Door Spring Repair

Kay Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/25/2012

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Product: Garage Door Opener

Maureen Dufek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/18/2012

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service: Broken Garage Door Spring Repair

JOhn Lenhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/14/2012

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

Response from Ron Business Owner

Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.

Service: Broken Garage Door Spring Repair

Product: Springs

Robin Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

Response from Ron Business Owner

Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!

Service: Install Garage Doors

Product: Garage Doors

Susan Matthews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/05/2012

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

Response from Ron Business Owner

Thank you very much for being our customer, and for sending us your review! We really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Tom Downham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/04/2012

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

Response from Ron Business Owner

Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!

Service: Garage Door Repair

Product: Opener

Dan Klemz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/04/2012

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!

Service: Garage Door Repair

Russell Cope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/28/2012

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

Response from Ron Business Owner

Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/28/2012

The springs had broken on my garage door. The door was as old as the house. I talked to Mark about price to fix and price of a new door. I went with the new door. Mark did not pressure me and was willing to go with what ever I wanted. He showed up on time and had the new door installed in just a few hours. Looks great and Mark was terrific. Thanks, Kathleen Lewis

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Jason Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/22/2012

A relative recommended Precision and we are grateful. Service was prompt and effective. Mark, the serviceman, was courteous and careful in explaining how our new opener works. We are very satisfied with our garage door repairs (replacement springs and opener).

Response from Ron Business Owner

Thank you very much for sending us your comments & review! We really appreciate you as our customer! Great job done Mark!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mary Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/14/2012

my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it!

Service: Garage Door Opener Repair

Kathy Buechel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision Garage Door Service website. I was so impressed by your endorsements, I sent an immediate email. I received a call 15 minutes later. Prior to moving forward with the installation, a good friend mentioned that she was very happy with the garage door and opener you installed for them. I highly recommend the Precision (Marantec)belt-drive opener--it is smoooooooth! Everything about my experience with your company was 5 star. From my first contact with your company to Mark Sherman's expertise in installing the garage door opener. He patiently explained to me the operation of the system. During the time he was with me, he was cheerful, polite and very knowledgeable. Thank you Mark for allowing me to observe the installation process. I learned a lot from observing. If anything goes wrong, I'll have a better idea how it was put together and what to say when calling you for service. After waiting 3 weeks for installation of an opener from an unreliable company (which I cancelled), I had a new Precision opener from you in 2 1/2 days - Sent an email on Wednesday evening - installation was on Saturday. Special thanks to Mary and Jen for all the questions they answered for me prior to and after my installation. They are top-notch office staff. Old-fashioned customer service rarely exists anymore, but it does at Precision... I will recommend your company in a heartbeat.

Response from Ron Business Owner

Thank you very much Ms. Buechel for your very detailed review! We really appreciate you commenting on your experience with us! Great job done by Mark!!

Service: Garage Door Opener Install

Product: Garage Door Opener

John Travers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/13/2012

Ronnie: Mark was a courteous and competent professional who went out of his way to be helpful. I really appreciated his fine work. I will be sure to contact you again if the need arises. Cheers, John

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Matthew Tice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/10/2012

Mark was great. My garage broke on a Friday morning and a quick call to Precision led to a fixed door in the afternoon. Same day service was great! Also, Mark was able to make several adjustments to my garage door to improve insulation and operation. Thanks again! Matt

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Kevin Riehle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best buying experiance ever, Ron presented me with differnt value added solutions that really saved me alot of time and money. Mark the installer was prompt and professional. Great company.

Response from Ron Business Owner

Mr. Riehle, thank you very much for your review! We really appreciate your comments, we are very happy to have you as our customer. Great job done by Mark!

Service: Garage Door Repair

Product: Garage Doors

Edina Setti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 09/06/2012

Mark came within 2 hours of our emergency call when our door broke. It was 9:30 pm. He replaced the broken spring and gor our damaged door working so we could keep our early morning schedule without trouble.

Response from Ron Business Owner

Ms. Setti, Thank you very much for taking the time to send us your review! We really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Sara Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/06/2012

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

Response from Ron Business Owner

Ms. Reid, Thank you very much for sending us your review! We are really happy to hear that you're pleased with your new door & the installation process. Great job done by Mark!!

Service: Install Garage Doors

Product: Garage Doors

Dana Quiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/01/2012

Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.

Response from Ron Business Owner

Thank you very much for sending us your detailed review, we really appreciate your comment! We so glad to hear that you are satisfied with your experience, thank you. Great job Mark!

Service: Install Garage Doors

Product: Garage Doors

Peter Schuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/30/2012

Quick response on a late Sunday night. Excellent service and technician.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Everetts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/30/2012

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

P. Kromberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/24/2012

This is my second positive experience with Precision- prompt, professional, personable!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

K. Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/24/2012

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

Response from Ron Business Owner

Thank you very much for your detailed review. Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

P. Mahoney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/24/2012

Excellent service!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Terry Fustor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/20/2012

Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!

Response from Ron Business Owner

Thank you very much, we really appreciate your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Robert Megargle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/18/2012

I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Robert Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/18/2012

Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate your loyalty as our continued customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624