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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2472 reviews, averaging 4.96 Stars:
Scottsville, NY
Thank you very much Mr. Cady!
Fairport, NY
The technician who showed up did so on time, and was very professional. He explained up front what the problems were with the door assembly (10.5 years old), and what items would need to be replaced and at what cost. Only upon getting our agreement, and explaining the warranty policy, did he proceed. He found another broken item later, and said he would need to fix that, and we told him to go ahead. He was done in about 45 minutes. He explained at the end what he fixed, and told us that it should work for 8-10 more years without problems. He also outlined what might break in the next year or two. He informed us that those items were working fine now, and did not need to be replaced right away. Both my wife and I really liked his professional approach.
- Lilly Mitra
Thank you again Mr. & Mrs. Mitra, we really appreciate your business and the time you took to leave your comments!
Rochester, NY
Courteous, and a good job!
- J. Gostomski
Rochester, NY
I knew my garage door would eventually stop working. We had experienced inconsistent symptoms for a long time and kept limping the door along. Well we came back from a trip and found the door open, our house sitter could not get it to go down. So I tried to figure out what was the problem and went online to the Lift Master site and tried a few of their suggestions but knew that I would need a professional. So I went on line and looked up repair places in Rochester and Precision looked like they were straight shooters, dependable and would get the job done right the first time. I was able to get a technician out here the same day that I called and soon learned when he arrived that he was also the owner! My home is older and the wooden garage door is very large and heavy and he was amazed that the two puny springs that had been installed were still working. So he tried the heaviest spring he had and that was not enough and had to put two on the door to get it to open and close safely. Then he worked on the opener that had burned out from the demand of the weight of the door. He had to travel back to the shop for a part and was back in record time and the door was working the best it ever has by the end of his call. I am ecstatic with the service and the professionalism of Precision Door. Ronnie even came back for free when the door started to act up again and needed one last tweak to get it right. Precision Door is the best and I highly recommend them.
- Wendy Farkas
Ms Farkas, thank you so much for the awesome review, and for taking your time to do it! We really appreciate your comments and your business, thank you very much!
Rochester, NY
Precision Door offers 24/7 service, which helped us in our time of need. Customer service was quite evident as they were efficient, friendly, and knowledgeable. I highly recommend them!
- Brenda Myrthil
Thank you very much Ms. Myrthil!
Penfield, NY
I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!
- Kathleen Tipper
Thank you very much again Ms. Tipper, we really appreciate it!!
Product:
Rochester, NY
Thank you Ron!
- J. Gostomski
Fairport, NY
I was in a hurry so I started to back out of the garage without noticing that the garage door was not all the way up. BANG! I hit the door and knocked it out of the tracks on one side. It wouldn't move up or down, it was stuck! Luckily I was able to pull out, but my door stayed wide open. This was about 2:00 in the afternoon. I called Precision, made an appointment and by 6:30 that same evening, my door was back to normal - good as new. Ron was super fast and very nice. As he said, my husband would have never known anything had happened (wish I hadn't said anything!) Great service, timely and reasonably priced. Thanks!
- Deborah Owens
Thank you very much Mrs. Owens!
Mendon, NY
opener works fine
- Andrew Wood
Thank you again Mr. Wood!
Pittsford, NY
The response to our request for service was prompt The technician called to confirm the time before he arrived. The technician was courteous and knowledgeable and he advised us of potential issues that had not been told to us service people. We are very pleased with the results and will recommend Precision to any of our friends who may have similar problems.
- Jerry Norton
Thank you again Mr. Norton!
Penfield, NY
We were very pleased with the precise job. Ron Kull replaced our 47 years old broken wooden door by new steel door in less than 2 hours. We shopped around for new garage door and glad we've dealt with Precision Doors. I will definitely recommend their service to everyone.
- Yuri Ryekin
Thank you very much Mr. Ryekin!
Rochester, NY
Evening appointments provided our initial interest. We have had past satisfactory experience with Precision. This time, we needed a cable replacement. The work was done quickly and a very thorough explanation was given on how to make the repair last longer. I was treated with respect (which is rare these days in the service community). Great people to do business with!
- Margaret Fellows
Thank you very much Mrs. Fellows!
East Rochester, NY
Right on time, very professional, told me right up front what my options were, friendly manners, had the job done sooner than I thought he would. I will certainly recommend this company to my friends.
- P. Nix
Thank you again Ms. Nix!
Greece, NY
I was pleased with the work. Everything was explained to me and the work done promptly.
- M. Hasenauer
Thank you very much Ms. Hasenauer!
Rochester, NY
Ron was here within an hour of my call, assessed the trouble, and had the springs replaced in what seemed only a few minutes. He was professional yet very friendly. I was thrilled with the service we received, and the wife was relieved she could get the van out of the garage to get to work in the morning. Thanks for everything!
- Andy Stobie
Thank you again Mr. Stobie!
Henrietta, NY
excellent service
- Mary Goldsberry
Thank you very much Ms. Goldsberry!
Rochester, NY
I have utilized the services of Precision a few times now and I would honestly say that service CANNOT BE ANY BETTER...yes I rated them a 5 but actually I mean a 10. I don't have to be concerned about them trying to sell something to me that I don't need and they explain what is beneficial and what is not...and the speedy response is second to none. I bought the Opener from them in 2007 and the Original 1991 existing cables and springs lasted till now. If the spring didn't break I wouldn't have even thought about replacing the rollers. WHAT A DIFFERENCE. My door moves soooo easily with the new rollers. Without them, the new springs would have incurred unnecessary stress taking their life expectancy to a lower number of years. TRUST THESE GUYS They REALLY know how to care for your door needs at a very reasonable cost and impressive speed to keep your inconvenience to a minimal time. They were there in an hour from my call. FANTASTIC. Do I recommend them ABSOLUTELY.
- Donald Henning
Thank you very much again Mr. Henning, we really appreciate the time you took to send us a review!
Rochester, NY
Prompt and courteous service, plus a very good price for the new garage door and opener. Knowledgeable about the products and answered all my questions. Was able to work with an issue of track height and door openings that was beyond a standard install.
- Alan Bredekamp
Thank you again Mr. Bredekamp!
Webster, NY
We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.
- Charles Mullaney
Thank you very much Mr. Mullaney!
Penfield, NY
I am writing to express our genuine satisfaction for a job well done by Jason. I had not viewed your website prior to this time. As I observed the commitments you make to your prospective clients, I can honestly say that Jason personified them all. Thanks again for a job well done.
- Ray Scott
Thank you again Mr. Scott!
Henrietta, NY
Same day service was excellent. Technician was kind and efficient.
- David White
Thank you again Mr. White!
Rochester, NY
Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!
- H. Pizzo
Thank you again Mrs. Pizzo!
Pittsford, NY
Excellent, courteous service!
- B. Dooley
Pittsford, NY
All work very well done, and quickly!
- J Wensich
Fairport, NY
Great Job!
- Krenzer
East Rochester, NY
Fred was awesome, prompt, and offered helpful suggestions. Just did a great job, very quickly.
- Byrne
Hilton, NY
Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!
- Craig Koelle
Thank you again Mr. Koelle!
Rochester, NY
Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!
- John Harnischfeger
Thank you very much again Mr. Harnischferger!
Rochester, NY
excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!
- John O'Sullivan
Thank you again Mr. O'Sullivan!
Fairport, NY
Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.
- Susan Abbott
Thank you very much again Susan, we really appreciate it!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I picked your company from the Yellow pages and it sounded like company that had a long experience with garage doors and would do a professional job. Your company could also respond on the same day as my call even though it was on a Saturday night.
- Darryl Cady