5.0 1 2 3 4 5 2,749 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 78

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Monroe-area communities, with customers consistently praising fast response, professional technicians, honest recommendations, clear communication, and reliable workmanship. Reviewers also frequently mention fair pricing, smooth scheduling, and quality door and opener repairs or installations that leave equipment working better, quieter, and more smoothly. Many customers describe the company as trustworthy and easy to work with, with strong repeat-business and referral sentiment.

What Customers in Your Area Mention Most

Responsiveness (272) Customers frequently highlight quick callbacks, same-day or next-day appointments, and rapid arrival when garage door problems need immediate attention. Professionalism (267) Reviewers repeatedly describe the technicians and staff as professional, courteous, respectful, and easy to work with from start to finish. Expertise (214) Customers praise the team for accurately diagnosing issues, explaining options clearly, and showing strong knowledge of garage doors and openers. Communication (189) Many reviews mention clear explanations, arrival updates, reminders, and straightforward communication about the repair process and options. Speed (183) Customers often note that repairs and installations were completed quickly, efficiently, and in the promised time window. Friendliness (168) Reviewers consistently mention friendly, personable, pleasant technicians and office staff who make the experience comfortable. Trustworthiness (154) Customers value the company’s honesty, low-pressure approach, and willingness to recommend only what is needed. Workmanship (146) Customers frequently praise the quality of the repairs and installations, noting clean work, solid results, and doors or openers working smoothly afterward. Value (132) Many reviewers say pricing was fair, reasonable, or worth the cost, and some specifically mention no-pressure estimates and cost-conscious options.

Recent Reviews from Monroe, NY

Helen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/07/2012

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

Response from Ron Business Owner

Thank you very much for choosing our service and for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ken Burnham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/07/2012

My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.

Response from Ron Business Owner

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Tom Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2012

very pleased with service, and explanation of service performed.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Donna Grippo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/25/2012

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Donald Turk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/24/2012

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

Response from Ron Business Owner

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

James Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/23/2012

First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.

Response from Ron Business Owner

Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Garage Door Repair

Stephen Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/23/2012

Mark did a very professional job. Very good technician.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

David Lent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/16/2012

This was for the most part a very positive experience. Fast efficient service within a day of calling.Mark Sherman was knowledgeable about my opener, explained all aspects of it's functions and had it installed in less than two hours.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donna Worrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/15/2012

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Craig Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/15/2012

Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Opener

Lawrence Nazarian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/15/2012

Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Debbie Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/15/2012

We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Sue Harman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was most satisfied with the service and will call again if I have any more problems. Also, I will happily recommend them to my neighbors. Thank you

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Nancy VanNess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/13/2012

Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!

Service: Garage Door Repair

Product: Cables

Michelle McMullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

friendly. great quick service!! thank you!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

B. Greenberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

H. Szarlacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Ron was on time and took good care of my problem.

Response from Ron Business Owner

Thank you very much for your comments and for being our valued customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

P. Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Very impressed by Josh!

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Josh!

Service: Install Garage Doors

Coral Surgeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/01/2012

Fast excellent service was provided on the night of the storm.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Amy Vierhile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/31/2012

Josh was friendly and efficient. He was on time and very professional. I would choose Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Josh!

Service: Broken Garage Door Spring Repair

Kay Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/25/2012

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Product: Garage Door Opener

Maureen Dufek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/18/2012

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service: Broken Garage Door Spring Repair

JOhn Lenhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/14/2012

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

Response from Ron Business Owner

Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.

Service: Broken Garage Door Spring Repair

Product: Springs

Robin Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

Response from Ron Business Owner

Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!

Service: Install Garage Doors

Product: Garage Doors

Susan Matthews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/05/2012

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

Response from Ron Business Owner

Thank you very much for being our customer, and for sending us your review! We really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Dan Klemz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/04/2012

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!

Service: Garage Door Repair

Tom Downham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/04/2012

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

Response from Ron Business Owner

Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!

Service: Garage Door Repair

Product: Opener

Russell Cope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/28/2012

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

Response from Ron Business Owner

Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/28/2012

The springs had broken on my garage door. The door was as old as the house. I talked to Mark about price to fix and price of a new door. I went with the new door. Mark did not pressure me and was willing to go with what ever I wanted. He showed up on time and had the new door installed in just a few hours. Looks great and Mark was terrific. Thanks, Kathleen Lewis

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Jason Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/22/2012

A relative recommended Precision and we are grateful. Service was prompt and effective. Mark, the serviceman, was courteous and careful in explaining how our new opener works. We are very satisfied with our garage door repairs (replacement springs and opener).

Response from Ron Business Owner

Thank you very much for sending us your comments & review! We really appreciate you as our customer! Great job done Mark!

Service: Garage Door Opener Repair

Product: Garage Door Opener

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
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Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624