5.0 1 2 3 4 5 2,764 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 78

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Matthew Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/14/2013

Mr. Coriano was professional, knowledgeable, and efficient. He diagnosed the problem quickly and was able to fix our door within the hour. He also fixed all of our openers. We were very happy with the experience and would highly recommend Precision to others.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Rollers

Valerie Quinzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron did a great job. He was quick and made a recommendation to repair rather than replace which saved us $. Only drawback was that we had to wait three days to have the door fixed because they were booked.

Response from Ron Business Owner

Thank you for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Bob Dobbin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/11/2013

Great job. Got done what needed doing and in a reasonable amount of time. Quick turn-around from time of placing the call to service tech on sight. Would not hesitate to recommend you to anyone needed garage door service of any type.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

John Pinkerton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/07/2013

I had a spring on the garage door brake on Friday and Precision was willing to make the repair on Sunday to mitigate the inconvenience of the door not working properly. Ron called before coming to make sure I was ready for the repair, very considerate. Ron explained all the options available from just repairing the spring to replacing the entire door. Ron did not pressure me in any way to purchase anything I did not feel I needed. The repair was made quickly and professionally. The cost was fair and reasonable. I would highly recommend Precision for any of your garage door needs.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Charles Salsedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/07/2013

The best service I ever had. The tech was great. When I need a new door I definitely will call your company

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Repair

Cheryl Hungerford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great response time and very good service. The tech explained everything clearly and let me know my choices before he went ahead and completed the repair. I highly recommend precision.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Garage Door Repair

Latha Ramchandran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/24/2013

We had used Precision Garage door service a few years ago and were very satisfied with their service. Therefore when we had problem with garage door this time I immediately called Precision. The technician arrived right on appointed time. He immediately noticed the broken spring. Did 25 point Safety check. Replaced the spring, worn out bearings. Completed the job with in an hour. Now the door works as good as new.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Debbie Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/21/2013

Service was great and the technician was extremely helpful and accomodating!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Richard Arnaud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 01/18/2013

Finally a garage door company I can trust! With busted springs we needed service fast. Precision provided next day service-wow! The service technician was honest with the assessment, provided quality service and totally fair with the price. Above all he warranteed his work and parts--Nice...

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Gil Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/18/2013

I couldn't be more pleased with the knowledge and personal service Ron displayed. He is a welcome service provider and a breath of fresh air.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/29/2012

Felix was very friendly on the phone and on the job. The spring on my garage door had broken....Felix came at 7:00 on Sat. night and I was very greatful .....I was able to get my car out of the garage and get to church Sun. am. I thought he was courteous and did a good job. He recommended that I get 2 new springs which made sense to me...if one broke the other will probably go as well. Carol Gardner

Response from Ron Business Owner

Ms. Gardner, thank you very much for sending us your comments! We really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Lisa Rizzari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/22/2012

Late on a Friday evening,the cable on my garage door broke after arriving home. The door was crooked, and would not move up or down. Thus my car was "stuck" in the garage. I called Precision early on Saturday, and a repair tchnician arrived within an hour. Felix was friendly, and very knowledgeable. He was able to fix the door in no time, and even identified some other potential issues with the door. He went the extra mile, and I am most appreciative. I would highly recommend Precision and Felix!

Response from Ron Business Owner

Awesome review! Thank you very much for sending us your comments, we really appreciate you as our customer. Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Blanche Weltman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/13/2012

I was very satisafied with the services Felix provided in explaining my choices, the service performed in replacing my garage door opener, his professionalism and friendly attitude in answering all my questions and the promptness in arriving when he said he would.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Matt Barco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/11/2012

I could not recommend Precision and specifically, Josh Arena, enough! Mr. Arena is friendly, extremely knowledgable and thorough. He made sure to explain in detail what needed to be done, why, and the timeframe needed to accomplish it. His work was superb and he was patient with my elderly grandparents during the entire process..matter of fact, he even went above and beyond his duties by coming out to address a minor subsequent issue that originated on our end (not due to his service) Great job!

Response from Ron Business Owner

Thank you very much for your detailed review and comments! We really appreciate you as our customer! Great job done by Josh!

Service: Garage Door Opener Install

Ken Burnham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/07/2012

My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.

Response from Ron Business Owner

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

John Zelent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/07/2012

My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .

Response from Ron Business Owner

Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Helen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/07/2012

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

Response from Ron Business Owner

Thank you very much for choosing our service and for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tom Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2012

very pleased with service, and explanation of service performed.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Donna Grippo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/25/2012

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Donald Turk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/24/2012

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

Response from Ron Business Owner

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Stephen Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/23/2012

Mark did a very professional job. Very good technician.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

James Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/23/2012

First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.

Response from Ron Business Owner

Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Garage Door Repair

David Lent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/16/2012

This was for the most part a very positive experience. Fast efficient service within a day of calling.Mark Sherman was knowledgeable about my opener, explained all aspects of it's functions and had it installed in less than two hours.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donna Worrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/15/2012

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Craig Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/15/2012

Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Opener

Debbie Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/15/2012

We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Lawrence Nazarian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/15/2012

Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Sue Harman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was most satisfied with the service and will call again if I have any more problems. Also, I will happily recommend them to my neighbors. Thank you

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Nancy VanNess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/13/2012

Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!

Service: Garage Door Repair

Product: Cables

Michelle McMullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

friendly. great quick service!! thank you!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

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Monroe County (585) 267-5174
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624