5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 109

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Tim Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/20/2011

Garage Door torsion spring broke on Friday at 5pm. Felix was out at 8AM the next morning! Felix wasn't happy after installing the new spring. It seemed to work to me and he could have left it but went the extra step and installed a heavier spring. He lubed everything and now the door works the best it ever has! Great job Felix!

Response from Ron Business Owner

Thank you very much Mr. Kelley!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Jill Menard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/15/2011

We are very pleased with our new garage doors! Ronnie did a great job of installing them and made sure that we were pleased with all aspects of the job. Thank you for a great service at a competitive price!

Response from Ron Business Owner

Thank you very much, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Jim Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/14/2011

Very satisfied with service. Bought new casters for the door, which work great.Thanks, Jim Baker

Service: Garage Door Repair

B. Giangreco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/08/2011

Felix knew what the problem with the door opener was & fixed it. Very courteous and friendly. I will recommend him to my friends when they need good service for their door openers. Thank you!!

Response from Ron Business Owner

Thank you very much Ms. Giangreco!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

R. Parrish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good people skills & knowledgeable. Good problem solver. Didn't sell us products & services we didn't need.

Response from Ron Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Callahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Josh was courteous & informative about parts & kept me informed of the good decision I made in replacing all parts on garage door.

Response from Ron Business Owner

Thank you very much!

Service: Broken Garage Door Spring Repair

Maj. J.G.Stokes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/08/2011

We purchased a new #2283 CHI door, almond color. The service was "outstanding" in every aspect from removal of old door to installing new door. The total job was done by the expert owner in a total of 3 hours.

Response from Ron Business Owner

Thank you very much Mr. Stokes, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

W. Dowdle Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/08/2011

Very knowledgeable, professional, & friendly.

Response from Ron Business Owner

Thank you again Mr. & Mrs. Dowdle, we really appreciate you as our customers!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

D. Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/08/2011

This was the first time I called Precision....I couldn't get my cars out and I felt trapped. Within 3 hours it was repaired. Precision even called to see if they could come earlier than promised. It's a professional company!

Response from Ron Business Owner

Thank you very much Mr. Johnson, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

L. Buonemani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/08/2011

Mr. Arena was one of the nicest repair men that has ever come to my home. I am a widow & his handling of my problem relieved all my worries. Thank you again Josh!!

Response from Ron Business Owner

Thank you!

Service: Garage Door Opener Repair

Robert Shyro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/07/2011

I would like to say choosing to have Precision come and repair our garage door was a smart choice. They were very timely and explained all the options available regarding the repairs needed. Felix was great he has a very good attitude and seemed to be very knowledgeable in his field. Thanks again for prompt attention and wonderful service. I have already recommended Precision and their services to several friends of mine.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Dave Polito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/05/2011

Ron came down to quote a new 7 X 16 garage door made by C.H.I. for our home. After reviewing the quote, I could see the value in having Precision Door install my new garage door. Ron was prompt on his start time, and very professional in removing the old door and hardware and installing the new door, in fact from start to finish only took 3 hours. I was very pleased with Ron and Precision door and would recommend them to neighbors, friends and family.

Response from Ron Business Owner

Thank you very much Mr. Polito, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Beverly Luciano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/03/2011

Felix was very professional and explained clearly the issues with our garage door. We are happy with the customer service and ending results of the job. Thank you. Mr. and Mrs. Luciano

Response from Ron Business Owner

Thank you very much to you both, we really appreciate you as our customers!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Reynold Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/29/2011

Quick response and excellent service!

Response from Ron Business Owner

Thank you very much Mr. Bailey, we really appreciate you as our customer!

Service: Garage Door Repair

G.Glasgow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/29/2011

Good customer service!

Response from Ron Business Owner

Great job Josh!

Service: Broken Garage Door Spring Repair

A. Nemirovsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/29/2011

Very friendly & efficient. Explained everything very well. Great work and customer service!

Response from Ron Business Owner

Thank you very much Mr. Nemirovsky, we really appreciate it!

Service: Install Garage Doors

E. Yu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/29/2011

Josh is excellent!

Service: Garage Door Repair

A. Brooker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/26/2011

Great Job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

K. Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/25/2011

Awesome Job! Great personality. Technician knew what he was doing. Very pleased with quick response.

Response from Ron Business Owner

Thank you very much Mr. Weaver, we really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

H. Braunlich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/25/2011

Ron arrived on time, explained what was needed. Did the job. This was 2nd repair made (2009) by your firm for 2 separate jobs, well done.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Sandra Petrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/24/2011

I was very pleased with your service. 2 years ago, your company replaced all of the mechanics for both doors. Everything has worked well since. I switched from another door company, because every year I had to call them back. Your fee for making a house call is $40.00 less, which is a great deal for me, as I am a single mother. I called on a Wednesday, and got an appointment for Friday morning, which was what I wanted. Ron was very nice, and patiently answered all of my questions. I thought the fee for what I received was very fair. Thank You!

Response from Ron Business Owner

Thank you very much Ms.Petrone, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Steve Palozzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/10/2011

The repair of my broken spring was not a small investment. The age of my door made direct replacement of components impossible so new hardware needed to be installed to accept the new spring type. Felix did a great job explaining the best approach to my upgrade and put a package together that insured future expected repair issues were taken care of during this visit. A little education by Felix went a long way in understanding the superior products used by Precision. I replaced my springs and associated hardware as well as installed new rollers. Thank you Felix. Steve P

Response from Ron Business Owner

Great job Felix! Thank you very much Mr. Palozzi!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Julie Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Batavia, NY 08/10/2011

We chose Precision based on the style of door available through them and on the quality of that door. The person who gave us an estimate was the same person who installed the door, which made us feel that he had a personal investment in doing the work. We are so pleased with this door!

Response from Ron Business Owner

Thank you very much again Ms. Graham, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

David Lancaster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 08/09/2011

I would like to thank Felix Coriano for the great job he did installing my new liftmaster belt drive garage door opener.Felix also installed new springs and explained in detail every step along the way the operation and safety features.Thanks for the great job and he was even early. Dave

Response from Ron Business Owner

Thank you very much Mr. Lancaster, we really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

M. Iverson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/08/2011

Thank you! The service Ron delivered was above and beyond our expectations. He was professional, informative, prompt and thorough. I would unequivocally recommend Precision Door Service and am most pleased and appreciative of their commitment to excellence.

Response from Ron Business Owner

Thank you very much Ms. Iverson, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Kevin Haude

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 08/04/2011

Definitely a 5 star experience. Ronnie is very thorough and knowledgeable as to what was wrong with our door and the repair needed to fix it. We will highly recommend Precision to friends and family, and will not hesitate to call for any future needs.

Response from Ron Business Owner

Thank you very much, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

R. Curran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/29/2011

Ron was fair and explained all of my options. He worked quickly and I appreciated his work.

Response from Ron Business Owner

Thank you very much again, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Sean & Christy Storie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I've used Precision in the past for work and have always been pleased with their quick response times and professional technicians. We will always call the Precision!

Response from Ron Business Owner

Thank you very much again Sean & Christy, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Patrick Mulvehill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/28/2011

Great friendly service. Was at the house on a Sunday within 45 min. Explained all my options in a clear and concise manner. Excellent work.

Response from Ron Business Owner

Thank you very much Mr. Mulvehill, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

George Mandeville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/23/2011

Prompt and efficient work. I am very pleased with the service.

Response from Ron Business Owner

Thank you very much Mr. Madeville!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624