Garage Door Repair in Rochester NY - Page 58

Shirley Klumpp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am happy with the results

Mark Salas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my ancient garage door springs (65 years old?) finally broke. Mark was prompt and friendly, quickly assessed the situation, and provided me with options and quotes. He had to work a little extra hard to integrate the new parts with my older system but he got it all together. The door opens and closes smoothly just as it did before. Thanks Mark!

Kathleen Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As before, Ron was efficient and brings a warm and friendly attitude to the work. I also like the 24 hour answering line and the ability to schedule the service call. Thanks - I am a satisfied customer and would recommend Precision.

Marlana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.

Joe Korn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.

Michael Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently called this company for the first time. Service tech was professional, and took care of problem very well. Service call bill was right in line with competitors. I would use them again.

Hal Waggoner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional and well priced.

Bob Kmiotek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good reps.

Gene Lucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty came out replaced my torsion springs and installed a new opener for me. Very professional and made quick work of it. Thanks again Marty. Wouldn’t hesitate to do business with them again!

Claxton Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm Happy with the service I received from Precision door. My appointment was at 8:00 am the technician arrive 15 minutes early. Introduced him self dress professional and greet me with a smile. The service was great and Ron was very knowledgeable. Will refer to friends and family.

Neal Rogachefsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty did a nice job fixing our garage. Was able to come earlier than scheduled. Recognized he had to replace a part that was replaced a few months earlier so did not charge. All in all very happy

Lori Zajia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision on a friends referral and because they were close by. I appreciated that the service person was prepared to install a new garage door opener and I did need so no time was wasted. I also appreciated him trying to save me money in any way he could. I’m very happy with Precision and I highly recommend them. I give them a 5 star rating

Mike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend. Felix did a great job with the install and was very professional.

Jeanne Yamonaco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for your immediate response to my garage door concern. Mark came and found that it was most probably just a matter of the door needing to be oiled. He checked it, oiled it and my door is opening and closing. I am very pleased. First time customer but now I know who to call should I have door problems!

Chet Lochman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job and very polite and good worker. Very helpful with all my questions and concerns. Will recommend this company to friends and family.

Mel Witmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hey, we were in tough straits. At 7:30 am we heard a very loud thump in our garage. It was the main spring on the OH garage door -- that sprung!! NO way could we open the door. Cars trapped inside. Had appointments to get to. Got "Precision" on the phone -- said they would be there ASAP -- good to their word, Ron from Precision Overhead Garage Door Service arrived at 9:45 am and by 10:30 am we were on our way to our appointments . . . !! THANK YOU, Ron . . . !!!

Joan Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This team is incredibly talented. They came today and assessed my door. They' re recommendations were honest and realistic. Its hard to find these days reliable service companies like this one. They have gained with me a lifetime customer. Thanks again Ron and the entire team.

Bob Osburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had two new garage doors installed. Very impressed with the job that Mark and Dave did. I highly recommend Precision Door Service.

Karen D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man did not have the part my garage door required BUT helped me solve the problem. He was polite and helpful, which were very much appreciated ! THANK YOU !

Tiffany Noble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron came by to give me an estimate and he was very reasonable and told me that he really didn't know the price since the door was a different size than what he was used to I really appreciated his honesty

Gary Briggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Sherman was the technician who repaired my garage door. He arrived on time, did a complete analysis and review of the situation, and explained all options available to me. He also took the time to answer all of my questions. I give him five out of five stars.

Pat L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I realized my garage door didn't work after 6 p.m. on a Friday. I was thrilled that Precision was able to repair my door the very next day. Their service was excellent and timely. I would definitely recommend them to anyone. Definitely five stars!!!

George Benson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

your tech you sent was great. very nice and informative, did a great job very happy with your company. any further problems with my garage door and i will call you guys without a doubt, thank you very much

Lee White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Made a call around noon. Had an email confirmation, a picture of the tech coming and a call from him before he arrived that late afternoon. Couldn't ask for better service. Friendly and professional. Thanks Precision and Mark.

K Koloseike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew was friendly, yet professional and knowledgeable. He repaired the broken and worn springs and replaced the bearings, explaining what he thought should be done so I could approve the installation before the work was done. I will definitely call this company again if I need anything for my garage door.

Michael Savage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today ( 6/1/2018 ) Felix Coriano replaced our old garage door with a new one. He was very pleasant and did the job alone. It was obvious that he is a well trained technician. Star Rating: 5 P.S. he said when he arrived that he thought that he would be finished around noon. At 12:05 PM he was done and pulling out of our driveway. Also he called in the morning to let us know the time that he would arrive. Great job Felix!

Linda Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your great service! Drew Stewart did a fantastic job through the whole process, from viewing the job and giving an estimate, to efficiently installing the new door and opener. Excellent.

Jeffrey Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came this past week and installed our new door. They did an absolutely fantastic job. Good work, good communication, good customer service, competitively priced. Mary was great over the phone and always quick to respond back. Our tech Drew was very outgoing and communicated well while he worked. We are very happy we chose Precision and highly recommend them.

K DeMille

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What great service! Ron came and told me what I needed and what I didn't need. Offered me a quote on the spot. The tech, Dave who came to do the work was thorough, neat and provided all the information needed to operate my system. I will definitely use Precision for any future needs with my garage door.

Debra Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew did a great job. Gave me some different options and was able to install a new opener on the spot. I would highly recommend Precision door!