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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3200 reviews, averaging 4.96 Stars:
Rochester, NY
Service Provided:
Product:
Residential Technician: Felix Coriano
Lima, NY
They were quick to my house, efficient, polite and reasonable! All was terrific!
- Kim Agar
Rush, NY
We were extremely satisfied with the service. Ron himself came out and notified us that the broken spring should have been replaced at the last service call. He replaced it promptly and waived the charge, We will always call Precision for any future service or new purchase needs. Their service is outstanding.
- Terry Renner
Rochester, NY
Excellent service from the entire team. They were very patient in my decision process and the professionalism from those in the office, sales, and installation was top notch. 10 out of 10 service. Thank you. The for looks amazing!
- Tracy Saville
Product:
Pittsford, NY
Ron originally installed our new garage door about 5 years ago. We were very happy with Precision then. July 3rd around 7PM we were sitting in the backyard enjoying the evening when we heard a thud come from the garage. Upon inspection, we found one side of the garage door was off the ground and the other side touching the ground. Unable to make it open, we called the 24 hour emergency line. Our car was stuck in the garage. We were told that someone would be out between 8AM and 10AM on July 4th. At 8:10 Ron arrived, I could literally hear him singing as he walked up to the house. Ron reported that the cables were were rusted and busted and needed to be replaced. The work was done in less than 20 minutes. He stopped to chat and asked for our email, we assumed that he would send us the bill. He stated that he was giving us a holiday discount, and we thought he was joking, expecting to get hit with an extra charge. When the bill arrived it was discounted by 100%!!! Now there's a guy who knows how to take care of his customers!!! Amazed and grateful that we even got service on July 4th and with a "holiday discount" to boot. Ron has earned our loyalty for life.
- Jeff Goppert
Canandaigua, NY
Mark and Eric were prompt, efficient, courteous and professional. What more could you ask for? I am a very satisfied customer. I'd be pleased to recommend these guys to anyone. John
- John Garrett
Pittsford, NY
We chose Precision Door Service to repair / replace garage door because we have been pleased with the service done by Precision personnel in the past. We would rate Dave Ackley's work as 5 stars because of his commitment to doing quality work and his professionalism.
- Howard Sammann
Product:
Canandaigua, NY
I highly recommend Precision Door for any garage door repairs and/or installations. The seal on our garage door came completely off. When I chatted online with them, they were excellent. When Drew, our tech, came out, he had all of the information he needed within 15 minutes. Gave us a quote, went to get the parts, and was done within an hour of his second visit. I will refer them to all my friends!
- Carol Zimmerman
Spencerport, NY
Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.
- Matt
Product:
Pittsford, NY
Mark S quickly diagnosed and carefully explained the problem, options for repair, and expectations. Quickly repaired for what we thought was a reasonable price, but since we only use Precision, we didn't even consider another quotation.
- Edward Lewis
Product:
Rochester, NY
Promt courteus service
- Bogdan Mscichowski
Service Provided:
Product:
Residential Technician: Felix Coriano
Kent, NY
Mark Sherman did a great job installing a new Garage door and replacing a bad panel on an old one
- Peter Jones
Product:
Penfield, NY
Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
- Cheryl Hornig
Product:
Fairport, NY
Exceptionally good service, at a good price! Thanks to Ron for moving us up on his schedule when he had a cancellation. Highly recommended.
- R.K.
Rochester, NY
Just as we were wrapping up our Sunday evening, I went to put the garage door down, went in the house, and we all heard an enormous, scary, CRUNCH: the door had come off the tracks and was hanging precariously. We didn't want to leave it that way all night, and called Precision to see if they could come out. Not only were they there within the hour, but explained what the issues were and helped us to understand that we'd be needing to replace the door within the year--and we could definitely see why. Great service, reasonable price, and friendly!
- Monica Gebell
Rochester, NY
The Tec who responded to our call came to our house promptly at the beginning of our service call window. The Tec was friendly and quickly fixed our issue with the sensor.
- Jason Baldwin
Penfield, NY
Excellent, professional and fast service!
- Marcia Fries
Product:
Brockport, NY
Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
- Ann Roller
Product:
Fairport, NY
Prompt service both in first estimate, replies, and in actual installation--all very professional.
- Susan & doug Angevine
Product:
Pittsford, NY
These guys are awesome. Honest, reliable and great service.
- James Cronkwright
York, NY
5 Star Service! Thanks So Much Ron!
- Ron Sawtelle
Webster, NY
Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.
- Robert Murray
Canandaigua, NY
Great work and outstanding customer service!!
- Brad Parker
Rochester, NY
They know their business and get the job done.
- Cheryl B
Rochester, NY
Ron was very professional. He explained everything throughly and we feel very confident in his work. We would recommend using this company to friends and family.
- Janice Giardino
Rochester, NY
I was quite pleased with the response time, and quality of the repair. Bruce knew exactly what the problem was, and corrected it. He also checked the alignment of the door. He was curteous and neat. Thank you, very satisfied.
- Steven Mazza
Product:
Rochester, NY
Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)
- Suzanne Phillips
Pittsford, NY
Great professional service. Knowledgeable service personnel. Prices seem somewhat high. Recommended.
- David Lum
Product:
Rochester, NY
Excellent service. Very pleased at how efficiently they schedule and handle repairs.
- Jeffrey Bower
Fairport, NY
Five Star service! Dave Ackley did a great job in installing our new garage door. I relied on his recommendations and couldn't be more pleased. I would certainly have Dave do any service on my door and opener when needed. You are blessed to have Dave on your staff! Thanks Dave!
- James Carra
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Felix, did a great job on installing new garage opener. Very professional, knowledgeable and helpful. 5 star rating
- Mario Lariccia