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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3210 reviews, averaging 4.96 Stars:
Spencerport, NY
Thank you very much, we really appreciate you as our customer!
Pittsford, NY
Service was great and the technician was extremely helpful and accomodating!
- Debbie Lloyd
Thank you very much for sending us your review!
Newark, NY
my friends in Newark gave me the name of this firm. prompt, pleasant and great technician. Mr. Arena came when promised, spent lots of time explaining to me what our problem was, gave suggestions as to how to maintain the work he did. He probably could have told me I needed a new door and new opener, but was very honest and rebuilt the hardware and related items on my existing wooden door. he also simply adjusted the existing opener. I was impressed with that. neat worker and again, impressed with his not selling me anything more than I needed!
- Julie Ahmed
Thank you very much for choosing our service and sending us your review! Great job done by Josh!
Henrietta, NY
Finally a garage door company I can trust! With busted springs we needed service fast. Precision provided next day service-wow! The service technician was honest with the assessment, provided quality service and totally fair with the price. Above all he warranteed his work and parts--Nice...
- Richard Arnaud
Thank you very much for choosing our service, we really appreciate you as our customer!
Victor, NY
Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.
- Amy Dake
Thank you very much for sending us your review! Great job Mark!
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Rochester, NY
I couldn't be more pleased with the knowledge and personal service Ron displayed. He is a welcome service provider and a breath of fresh air.
- Gil Goodman
Thank you very much for sending us your review, we really appreciate it!
Rochester, NY
Felix was very friendly on the phone and on the job. The spring on my garage door had broken....Felix came at 7:00 on Sat. night and I was very greatful .....I was able to get my car out of the garage and get to church Sun. am. I thought he was courteous and did a good job. He recommended that I get 2 new springs which made sense to me...if one broke the other will probably go as well. Carol Gardner
- Carol Gardner
Ms. Gardner, thank you very much for sending us your comments! We really appreciate you as our customer! Great job Felix!
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Residential Technician: Felix Coriano
Macedon, NY
Garage door opener had partially fallen from the ceiling, leaving it hanging and all wiring pulled out. The house is for sale and a showing was scheduled. I called and they fit in a repair in a hurry. Mark was friendly, but got down to business quickly and had the job done in about 1 hour. The office personnel were friendly and I am thankful to them as well for being able to make this happen. They arranged for Mark to call in advance so I knew when he was on his way.
- Scott Mazzola
Thank you very much for your review Mr. Mazzola! We really appreciate you as our customer! Great job done by Mark in a time crunch. Thank you!
Farmington, NY
I had a new door installed in my barn to replace a 22 year old door. The work was done professionally and in a timely fashion. A few months later, my house garage door was malfunctioning on the automatic opener which was 12 years old. I contacted Precision because I was so satisfied with the new door installation in my barn. The same technician (Mark) performed both services. I happened to be home the day of the replacement of my house door opener replacement. Not only was Mark totally professional, but we had a great conversation while he was doing his job. If I was bothering him while he worked,he never once expressed a displeasure. I truly believe that the two hours we spent together was a mutual respect between us. Mark came across as a real people person and commentated more than once how much he enjoys what he does and that's what makes a huge difference to me(the customer)and the difference between collecting a paycheck and practicing your profession. I highly recommend Precision Door to you,the Public.
- Paul Geffell
Wow, what an awesome and detailed review! Thank you very much for sending us your comments, we truly value you as our customer! Great comments for Mark, job well done Mark!
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Rochester, NY
Late on a Friday evening,the cable on my garage door broke after arriving home. The door was crooked, and would not move up or down. Thus my car was "stuck" in the garage. I called Precision early on Saturday, and a repair tchnician arrived within an hour. Felix was friendly, and very knowledgeable. He was able to fix the door in no time, and even identified some other potential issues with the door. He went the extra mile, and I am most appreciative. I would highly recommend Precision and Felix!
- Lisa Rizzari
Awesome review! Thank you very much for sending us your comments, we really appreciate you as our customer. Great job done by Felix!
Rochester, NY
I was very satisafied with the services Felix provided in explaining my choices, the service performed in replacing my garage door opener, his professionalism and friendly attitude in answering all my questions and the promptness in arriving when he said he would.
- Blanche Weltman
Thank you very much for your review! Great job done by Felix!
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Residential Technician: Felix Coriano
Rochester, NY
I could not recommend Precision and specifically, Josh Arena, enough! Mr. Arena is friendly, extremely knowledgable and thorough. He made sure to explain in detail what needed to be done, why, and the timeframe needed to accomplish it. His work was superb and he was patient with my elderly grandparents during the entire process..matter of fact, he even went above and beyond his duties by coming out to address a minor subsequent issue that originated on our end (not due to his service) Great job!
- Matt Barco
Thank you very much for your detailed review and comments! We really appreciate you as our customer! Great job done by Josh!
Rochester, NY
I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.
- Helen Smith
Thank you very much for choosing our service and for sending us your review! Great job Mark!
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Brockport, NY
My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .
- John Zelent
Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!
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Pittsford, NY
My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.
- Ken Burnham
Thank you very much for choosing our service, and for sending us your review! Great job Mark!
Canandaigua, NY
Good service from a knowledgable technician. Consider me a satisfied customer.
- Rudy Deier
Thank you very much for sending us your comments! We really appreciate you as our customer!
Victor, NY
Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.
- Carl Foucht
Thank you very much for your comments! We really appreciate you as our customer!
Fairport, NY
very pleased with service, and explanation of service performed.
- Tom Williams
Thank you very much for choosing our service!
Rochester, NY
We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!
- Donna Grippo
Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!
Rochester, NY
I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!
- Donald Turk
Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!
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Rochester, NY
First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.
- James Goldberg
Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!
Victor, NY
Your service, technician and work were outstanding. We really appreciated the extra mile that was taken for us and will highly recommend your company to all. Thank you.
- Sandra Remington
Thank you very much for sending us your review! We really appreciate you as our customer!
Penfield, NY
Mark did a very professional job. Very good technician.
- Stephen Chamberlain
Thank you very much for sending us your review! Great job Mark!
Holley, NY
Tech was excellent. I thought the parts were a little expensive but overall I was very satisfied.
- Kermit Beadle
Thank you very much for choosing our service & sending us your review! Great job Mark!
Pittsford, NY
This was for the most part a very positive experience. Fast efficient service within a day of calling.Mark Sherman was knowledgeable about my opener, explained all aspects of it's functions and had it installed in less than two hours.
- David Lent
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Other Staff: Ron Kull
Pittsford, NY
We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.
- Debbie Lang
Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!
Penfield, NY
Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.
- Lawrence Nazarian
Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!
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Hilton, NY
Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey
- Craig Corey
Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!
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Rochester, NY
I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.
- Donna Worrell
Spencerport, NY
I was most satisfied with the service and will call again if I have any more problems. Also, I will happily recommend them to my neighbors. Thank you
- Sue Harman
Thank you very much for sending us your review! We really appreciate you as our customer!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Great response time and very good service. The tech explained everything clearly and let me know my choices before he went ahead and completed the repair. I highly recommend precision.
- Cheryl Hungerford