5.0 1 2 3 4 5 3,519 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 89

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

David Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livonia, NY 02/16/2015

Very good process for scheduling, great service and reasonable price.

Response from Mary Business Owner

Thank you for sending us your review! We appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Product: Springs

Michael Hochberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 02/16/2015

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.

Response from Mary Business Owner

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Service: Garage Door Repair

Tony Demasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/16/2015

sorry for the late reply , this went to my Junk email box . 5 Stars !!!! my remote needed to be reprogramed . thanks Ron for your courteous service . regards, Tony DeMasi

Response from Mary Business Owner

Thank you very much for being our customer, and for sending your review! We appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Travis Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/16/2015

Excellent service. Great people. Good work. Would pick them again.

Response from Mary Business Owner

Thank you very much for your review, and for using our service! We appreciate it! Great job by Mark!

Service: Broken Garage Door Spring Repair

Bruce Beardsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2015

The spring on our 1939-model flip-up garage door sprung its moorings with a bang; I called you guys based on these reviews and Mark Sherman came out on a bitter-cold morning, pronounced the spring itself (long out of production) OK and drilled it back in better than it had ever been, spray-lubricated everything and threw in a new door handle -- quick, all business, and reasonable. Bought us some time and when this finally does quit we'll definitely be back. Thanks!

Response from Mary Business Owner

Thank you very much for choosing our service, and for also sending in a review! We appreciate it! Excellent work done by Mark!

Service: Broken Garage Door Spring Repair

Stacy H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2015

Our garage door broke on a very cold snowy winter day unexpectedly (5 degrees). They came out the same day, fixed it in less than 20 minutes and at an affordable price. Great and excellent service!

Response from Mary Business Owner

We really appreciate you as our customer, thank you for the review! Great job done by Mark!

Service: Garage Door Repair

George McCollough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/16/2015

The tech, David, was very experienced, personable and professional. The quality of the installation work was excellent. The time from initial failure of our old door system to a brand new door and opener was quick. Very satisfied.

Response from Mary Business Owner

Thank you for taking the time to send us your review! Excellent job done by Dave!

Service: Install Garage Doors

Product: Garage Doors

Rick Popen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 02/16/2015

From the owner coming to the job site for the estimate ( which beat all others considerably ) to the tech who installed it ( Felix, never stopped working) the job was perfect. Could not be happier. We will definitely be using Precision on all other houses we save . 1st class operation.

Response from Mary Business Owner

Thank you very much for choosing our service & for sending us your review! Excellent work by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Joel Shore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2015

Felix did a great job on a very cold day, replacing the extension springs and getting the garage door back in working order.

Response from Mary Business Owner

Thank you for choosing our service ! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Springs

Fransico Pigna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/16/2015

Very good

Response from Mary Business Owner

Thank you very much for choosing our service, & sending in your review!

Service: Garage Door Repair

Product: Springs

Axel Honorat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/16/2015

I had my garage door repaired recently by Precision. The representative was timely, very knowledgeable, gave me an estimate and completed the work. My bill was very close to what he said it was going to be. Thank you Precision.

Response from Mary Business Owner

Thank you very much for sending us your review! We really appreciate your comments! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Bob Chiapperino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lima, NY 02/16/2015

I contacted Precision to repair a broken garage door opener. In discussing my situation, they reviewed pricing for a new garage door opener. I decided that was the best way to go. We absolutely love our new opener, replaced a 16 year old opener, and have been glad we did. I have already recommended them to several friends.

Response from Mary Business Owner

Thank you very much for choosing our service, and for sending your comments! We appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael Lisena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/16/2015

We have a two bay garage and both doors were in need of upgrade/repair. Called Precision on a Friday, technician was there on Saturday (called ahead to ask if he could move appt time up, Yes pls!). Dave didn't attempt to sell us anything we didn't need, performed upgrade/repair on both doors and opener installation the same day. Special request to replace gasket seals on bottom of each door (special material not std on the truck) was accommodated within a few days. Best contractor experience we have had in a long time. Will definitely recommend Precision to family and friends.

Response from Mary Business Owner

Thank you very much for your review! We really appreciate you as our customer! Great job by Dave!

Service: Garage Door Repair

Product: Garage Door Opener

Andrew & Jenny Affronti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/16/2015

5 stars. Felix fixed our garage door quickly. He performed a safety check when the work was complete. Precision lets you know who is coming to your home; they call before they arrive. Great customer service. Would highly recommend to family and friends.

Response from Mary Business Owner

Thank you very much for your comments & review! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Joseph Loverdi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2015

I appreciated the email, confirming the technician with a picture of him in advance of the service call. the service was prompt, timely and the install provided the services tasks which were in the scope of the project. the estimated cost of the service was the final bill. All though I did not meet the technician personally, he called me on the phone with any questions he had, and I did not need to be away from work to over see the project. overall I rate this a five star experience

Response from Ron Business Owner

Thank you very much for choosing our service & sending a detailed review! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Fran Blackman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/16/2015

I was very satisfied with the timely service and conduct of your technician. He actually called to say that he would be able to come out earlier than expected and I liked that. He was professional, knew what he was doing obviously, and finished the job promptly. I will definitely call Precision again.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job by Felix!

Service: Garage Door Opener Repair

John Neumann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/16/2015

Precision Door offers quality workmanship at a very fair price. The coil spring broke on our 23 year old garage door. I did a good deal of searching on line and spoke to friends and Precision Door was the obvious choice. I called them on a Sunday afternoon and the call was answered promptly. We set up an appointment for Monday afternoon with Ron. Ron called ahead and we were able to meet early than originally scheduled. Ron explained what could be done, repair the spring and service the door Vs replace the entire door. I ended up choosing to replacing the door as some panels were damaged and Ron said they could do the work by Wednesday Jan 31. Dave arrived Wednesday and had the door fully installed inside of three hours. Thank you, John N

Response from Ron Business Owner

Thank you very much for your detailed review & for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Dale Sauro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2015

Your company responded quickly to service my needs. The service technician was prompt, clear about my options and very efficient. He replaced the broken spring, broken cable and replaced the rollers. I was very pleased with your service. Thank you!

Response from Ron Business Owner

Thank you for sending us your review! Great job done by Dave!

Service: Broken Garage Door Spring Repair

Product: Springs

John Walbridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

good job

Response from Ron Business Owner

Thank you for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

William King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 02/16/2015

Ron called and ask if he could come earlier the 10-12 appointment as he finished he's earlier job and got here at 9:30. He gave a good price and went to work and was done in 45 Minutes. Great job and works great.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Pam Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/15/2015

Excellent, prompt service. Reasonable price. Will definitely use Precision in the future.

Response from Mary Business Owner

Great job done by Mark! Thank you for sending us your review! We appreciate you as our customer!

Service: Garage Door Repair

Samuel Gervasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/14/2015

Called for same day service. My old garage door came off the track, and was hung up half open. Technician arrived within a few hours, helped me get my car outdoors, and the old garage door closed. New door installation was scheduled two days later, installed quickly and efficiently, in some very cold weather. I'm very satisfied.

Response from Mary Business Owner

Excellent comments and review for Mark, thank you! We appreciate you as our customer, and thank you!

Service: Install Garage Doors

Product: Garage Doors

Art Agnello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneva, NY 02/12/2015

Staff was very professional and easy to work with. Setting up an appointment and getting the job done was easy and straightforward, and we're extremely pleased with our new door. Thanks to all the folks we dealt with.

Response from Mary Business Owner

Thank you very much for choosing our service, we appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Christine Meister

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was scheduled promptly. You let me know who was coming and that is who came and he was on time. He let me know the problem and the cost before starting the work. He was very friendly and efficient. I would definitely use your company again.

Response from Mary Business Owner

Awesome review for Felix! Thank you for sending it in, and for choosing our service! We really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Rollers

Martin Schlegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 02/11/2015

Very professional on time explained all very well. Came back days later to program my vehicle would use again hopefully not at this house5 stars

Response from Mary Business Owner

Thank you for sending us your review! We really appreciate you as our customer! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Alisha Sosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2015

Customer service is excellent! I'd recommend Precision to anyone who needs quick and reliable service.

Response from Mary Business Owner

Thank you very much for choosing our service! We appreciate you as our customer! Great job by Dave!

Service: Garage Door Opener Install

Product: Garage Door Opener

Lynn Willard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/09/2015

Five stars for sure! Same day service… a very cold, busy day at that. I was first told that it would have to be "after 5" and more expensive because of the emergency timing… but got a call back to tell me that the technician would be able to come earlier and it wouldn't cost as much. THAT never happens! When he arrived, Mr. Mackay was extremely pleasant, helpful and professional. Job was done in a short time and all is working well now.

Response from Mary Business Owner

Thank you very much for choosing us, and for sending such a detailed review. We appreciate you as our customer! Great job done by Dave!

Service: Garage Door Repair

Product: Rollers

Cheryl Leadbeter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2015

Ron was quick to respond and schedule an estimate for the replacement of a damaged garage door. It was a special order and was installed as I was advised. Dave Mackay was the installing technician who was courteous, professional and very efficient! I will share my great experience with all my friends. 5 Stars! Thank you for a job well done.

Response from Mary Business Owner

Thank you very much for sending us your comments & review! We really appreciate you choosing us. Great job done by Dave & Ron.

Service: Install Garage Doors

Ruth Dreste

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 02/08/2015

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.

Response from Mary Business Owner

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service: Garage Door Opener Repair

Phyllis Bosch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/07/2015

Thank you for the prompt, efficient and courteous service. My broken spring problem was resolved within hours of calling. 5 stars

Response from Mary Business Owner

Thank you very much for choosing our service, and for sending in your review! We appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
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Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624