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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3215 reviews, averaging 4.96 Stars:
Rochester, NY
Pittsford, NY
We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.
- Debbie Lang
Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!
Hilton, NY
Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey
- Craig Corey
Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!
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Penfield, NY
Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.
- Lawrence Nazarian
Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!
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Spencerport, NY
I was most satisfied with the service and will call again if I have any more problems. Also, I will happily recommend them to my neighbors. Thank you
- Sue Harman
Thank you very much for sending us your review! We really appreciate you as our customer!
Victor, NY
My name is Billy Cultrara and I am an architectural designer and builder in the greater Rochester area. I discovered "Precision Door Co." by their add in the phone book in 2009. Needless to say I haven't looked back. Their service is impeccable and the owner Ronnie treats myself and my clients like nothing else matters but our satisfaction. I don't no how he provides such outstanding quality in his business and himself and still makes money. Keep it up Ronnie!
- Billy Cultrara
Thank you so much for sending us your review! We really appreciate your comments as a fellow local business owner, and we're really proud to have you as our customer.
Penfield, NY
Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.
- Nancy VanNess
Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!
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Nunda, NY
Great fast service , installer was great , very concerned with us being happy and educating us in the use of the products.
- Ken Flora
Thank you very much for choosing our service and for sending us your review! Great done by Josh!
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North Chili, NY
friendly. great quick service!! thank you!
- Michelle McMullen
Thank you very much for sending us your review, we really appreciate it! Great job Mark!
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Rochester, NY
Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!
- B. Greenberger
Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!
Rochester, NY
Ron was on time and took good care of my problem.
- H. Szarlacki
Thank you very much for your comments and for being our valued customer!
Rochester, NY
Very impressed by Josh!
- P. Nelson
Thank you very much for sending us your comments! Great job Josh!
Pittsford, NY
Fast excellent service was provided on the night of the storm.
- Coral Surgeon
Thank you for sending us your review, we really appreciate it! Great job Mark!
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Fairport, NY
Josh was friendly and efficient. He was on time and very professional. I would choose Precision again.
- Amy Vierhile
Thank you very much for choosing our service, we really appreciate you as our customer! Great job Josh!
Victor, NY
The favorable comments from Farmington and Victor customers helped us in choosing Precision. Your technician, Felix, was very knowledgeable and repaired the garage door quickly and well. He was also personable.
- Donald Loopman
Thank you very much for choosing our service! We really appreciate you as our customer, thank you for sending a review as well!! Great job Felix!
Batavia, NY
Precision Door responded quickly to my call, found the problem and gave us lots of valuable advice. We had confidence in our technician and we'll definitely contact Precision with any future needs.
- Greg VanDussen
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!
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Kendall, NY
Your service was prompt and the gentleman who came was friendly and found the problem in a very short time. I was very pleased.
- Maureen Harrigan
Thank you very much for your review! We really appreciate you as our customer!
Caledonia, NY
Ron was great. Explained everything in detail, how springs are wound and even got a math lesson on Door Spring formulas.
- Mike Robinson
Thank you very much for choosing our service! We really appreciate you as our customer!
Rochester, NY
I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!
- Kay Hall
Thank you very much for your review! We really appreciate you as our customer! Great job Josh!
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Rochester, NY
I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.
- Maureen Dufek
Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!
Fairport, NY
Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard
- JOhn Lenhard
Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.
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Spencerport, NY
Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...
- Robin Pritchard
Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!
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Rochester, NY
Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!
- Susan Matthews
Thank you very much for being our customer, and for sending us your review! We really appreciate it!
Rochester, NY
Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.
- Dan Klemz
Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!
Rochester, NY
I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!
- Tom Downham
Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!
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Rochester, NY
Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!
- Russell Cope
Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!
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Fairport, NY
The springs had broken on my garage door. The door was as old as the house. I talked to Mark about price to fix and price of a new door. I went with the new door. Mark did not pressure me and was willing to go with what ever I wanted. He showed up on time and had the new door installed in just a few hours. Looks great and Mark was terrific. Thanks, Kathleen Lewis
- Kathleen Lewis
Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you! Great job done by Mark!
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Warsaw, NY
Mark was great! Not an easy install because it is a barn that was built in the 1800s, so not quite square any longer. The doorway is square now!
- Elizabeth Bush
Thank you very much Ms. Bush! We really appreciate your comments & review! Great job Mark!
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Fairport, NY
A relative recommended Precision and we are grateful. Service was prompt and effective. Mark, the serviceman, was courteous and careful in explaining how our new opener works. We are very satisfied with our garage door repairs (replacement springs and opener).
- Jason Dunn
Thank you very much for sending us your comments & review! We really appreciate you as our customer! Great job done Mark!
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Churchville, NY
I found Precision Garage Door Service website. I was so impressed by your endorsements, I sent an immediate email. I received a call 15 minutes later. Prior to moving forward with the installation, a good friend mentioned that she was very happy with the garage door and opener you installed for them. I highly recommend the Precision (Marantec)belt-drive opener--it is smoooooooth! Everything about my experience with your company was 5 star. From my first contact with your company to Mark Sherman's expertise in installing the garage door opener. He patiently explained to me the operation of the system. During the time he was with me, he was cheerful, polite and very knowledgeable. Thank you Mark for allowing me to observe the installation process. I learned a lot from observing. If anything goes wrong, I'll have a better idea how it was put together and what to say when calling you for service. After waiting 3 weeks for installation of an opener from an unreliable company (which I cancelled), I had a new Precision opener from you in 2 1/2 days - Sent an email on Wednesday evening - installation was on Saturday. Special thanks to Mary and Jen for all the questions they answered for me prior to and after my installation. They are top-notch office staff. Old-fashioned customer service rarely exists anymore, but it does at Precision... I will recommend your company in a heartbeat.
- Kathy Buechel
Thank you very much Ms. Buechel for your very detailed review! We really appreciate you commenting on your experience with us! Great job done by Mark!!
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(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.
- Donna Worrell