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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Pittsford, NY

Pittsford has received 43 reviews, averaging:

5 of 5 Stars
5 of 5 Stars

Garage Door Opener Install
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Report Card
submission
[?]
Quick response service, expert installation & clear instructions for use. Terrific!
– G. Wheelock
A Response from Ronnie:
Thank you very much for your review & for choosing our service!
Service Provided:
Garage Door Opener Install
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Showed up promptly at the earliest available time
Came prepared
Game me good information
Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website
– Mike Kocik
A Response from Ronnie:
Thank you very much Mr. Kocik for your business and for your comments! We really appreciate you as our customer!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Mark Sherman
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Online
submission
[?]
Ron performed the needed repairs quickly and gave me some great maintenance tips to avoid future issues!
– Bob Powell
A Response from Ronnie:
Thank you very much, we appreciate your comments!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
Quick response. came on time. pleasant. no hard sell. we love the door opener- super quiet! Thanks.
– Bob Haas
A Response from Ronnie:
Thank you very much Mr. Haas! We appreciate your comments!
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
I chose Precision because the owner is so knowledgable and honest and in addition, he has a very nice wife and four great children
– Harrold McAulliffe
A Response from Ronnie:
Thank you very much Mr. McAuliffe, we really appreciate it!!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Garage Door Opener Install
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
Ron was very professional and curteous. He quickly explained the problem with our existing garage door spring and opener. He replaced both and had it working within an hour. We would highly recommend Precision for any garage door problems.
– Michael Petrison
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer!!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2011
Comments: Online
submission
[?]
Personable, quality service.
– Phil Alvaro
A Response from Ronnie:
Thank you for choosing our service!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Felix Coriano
Garage Door Opener Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
Ron Kull repaired my garage door opener and made some adjustments to the spring and door itself. He got everything working nicely. He is very professional and really knows his business. His price was fair and I would recommend him to anyone without reservation. I could not have been more pleased.
– Joseph Foster
A Response from Ronnie:
Thank you very much for your comments, we really value you as our customer!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/05/2011
Comments: Online
submission
[?]
We needed emergency repair done on our garage door after the spring broke. I called Precision even though it was after hours, and within an hour Ron was at my front door. After quickly assessing the situation, Ron gave me a thorough explanation of what was needed, what was recommended, versus what was not yet necessary to be done, along with the cost estimates. The work was done well and quickly and since then the garage door has been functioning smoother and quieter than I ever remember. Next time I need garage door service, Ron at Precision will be my first call again.
– Vincente DeJesus
A Response from Ronnie:
Awesome, thank you Vin! We really appreciate you as our customer!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Facebook
submission
[?]
With prompt and outstanding service, high quality products, excellent suggestions without sales pressure, and reasonable prices, I highly recommend Precision Door of Rochester to anyone needing a new garage door opener or any service or maintenance on an existing opener.
Lorena Stabins

Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/11/2011
Comments: Online
submission
[?]
Top notch service from Ron, start to finish. Knowledgeable, experienced and informative. It was only a simple repair, but I would have confidence calling on Ron again for future service.
– David Altman
A Response from Ronnie:
Thank you very much, we really appreciate your comments!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/10/2011
Comments: Online
submission
[?]
Very professional and courteous service! I would strongly recommend Precision door service to anyone.
– Leon Zaydman
A Response from Ronnie:
Thank you very much!!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Ron Kull
Garage Door Opener Install
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2011
Comments: Online
submission
[?]
Ronnie has serviced our garage door for years! When our old opener finally broke, he was there the next day to install a fabulous garage door opener with all the safety features one could ask for in a residentIal property. He was honest, reliable and explained every aspect of the opener's capabilities. We highly recommend him and his business to anyone seeking to solve your garage door issues!
– Dale Rehkopf
A Response from Ronnie:
Thank you very much again! We really appreciate you as our customer!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair Opener
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/20/2011
Comments: Online
submission
[?]
Josh showed up as promised and finished the service work nicely. I definitely will choose him again for my future garage door projects.
– Jidong Chang
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer! Great job Josh!
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Josh Arena
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/19/2011
Comments: Online
submission
[?]
Josh did a great job on our door. Runs incredibly smooth and quiet now. He was very courteous, affable, and had the job done quickly. He paid extra attention to the door operation and made sure it was opening and closing perfectly. It was a pleasure to have worked with Josh and Precision.
– Peter Cech
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Josh Arena
Garage Door Opener Install
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/02/2011
Comments: Online
submission
[?]
Ron did a great job, good workmanship and good value. I would recommend to friends.
– Carl Semmler
A Response from Ronnie:
Thank you very much Mr. Semmler!
Service Provided:
Garage Door Opener Install
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/15/2011
Comments: Online
submission
[?]
We are very pleased with our new garage doors! Ronnie did a great job of installing them and made sure that we were pleased with all aspects of the job. Thank you for a great service at a competitive price!
– Jill Menard
A Response from Ronnie:
Thank you very much, we really appreciate it!
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/29/2011
Comments: Online
submission
[?]
Quick response and excellent service!
– Reynold Bailey
A Response from Ronnie:
Thank you very much Mr. Bailey, we really appreciate you as our customer!
Service Provided:
Garage Door Repair
Technician:
Josh Arena
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/19/2011
Comments: Online
submission
[?]
Felix was professional as he explained the repair work to be done,answered my ?s in an expert manner and even changed the two light bulbs in my garage door opener. very courteous,clean and friendly. I would definitely call Precision if I had a garage door problem/door replacement. Thank you. Sue Cesare
– Sue Cesare
A Response from Ronnie:
Thank you very much again Ms. Cesare!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Felix Coriano
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/18/2011
Comments: Online
submission
[?]
Great service. Quick and after hours.
– Alex Pursley
A Response from Ronnie:
Thank you again Mr. Pursley!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/02/2011
Comments: Online
submission
[?]
Excellent experience with estimate, door selection and installation.
– Jerry Elman
A Response from Ronnie:
Thank you very much again Mr. Elman!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/02/2011
Comments: Online
submission
[?]
With one car locked out the garage and one locked in due to a broken garage door, Ronnie was like a knight in a van (rather than on a white horse) he explained the problem, told me what to do to better maintain the cables and life returned to normal quickly. I recommend his work and his integrity.
– Linette Loomis
A Response from Ronnie:
Thank you very much Ms. Loomis!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/28/2011
Comments: Online
submission
[?]
Quick response to quote request, follow up questions, and scheduling. Door + opener installed when promised and so far everything works/looks great. The technician was very patient/tolerant of curious child who wanted to watch and question process.
– Dave Southwick
A Response from Ronnie:
Thank you very much Mr. Southwick!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2011
Comments: Online
submission
[?]
Prompt professional repair at a reasonable price. Would definitely recommend.
– Alan Storch
A Response from Ronnie:
Thank you very much again Mr. Storch!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Garage Door Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2011
Comments: Online
submission
[?]
We were referred to Precision several years ago when we first had a problem with our aging garage door. They've repaired different problems with our door 3 times over the last seven years. We've always experienced prompt, reliable and friendly service. They've always been able to repair the problem and don't just try to sell us a new door. We have really appreciated their honesty & competency and won't hesitate to call them again if needed.
– Allan Romeo
A Response from Ronnie:
Thank you very much again, we really appreciate it!!
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Other Staff:
Ron Kull
Garage Door Opener Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2011
Comments: Online
submission
[?]
Called Sunday night... Someone answered. Said that a tech would be out Monday before noon... The tech came within a few minutes had the garage door opener repaired and working smoothly. Did not try to sell me anything new, I thought his price was fair. Glad to find a small local merchant to do business with.

Tim
– Tim Cliby
A Response from Ronnie:
Thank you very much Mr. Cliby!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2011
Comments: Online
submission
[?]
The response to our request for service was prompt The technician called to confirm the time before he arrived. The technician was courteous and knowledgeable and he advised us of potential issues that had not been told to us service people.
We are very pleased with the results and will recommend Precision to any of our friends who may have similar problems.
– Jerry Norton
A Response from Ronnie:
Thank you again Mr. Norton!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
All work very well done, and quickly!
– J Wensich
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
Excellent, courteous service!
– B. Dooley
Service Provided:
Broken Garage Door Spring Repair
Technician:
Fred Vaccaro
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Online
submission
[?]
Excellent courteous service. Fred arrived early, assessed the situation and helped me order a door for next day installation. Jason was thorough and careful with the installation.

Thanks
– Howard Shapiro
A Response from Ronnie:
Thank you very much Mr. Shapiro!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jason Wagar
(585) 267-5174
Monroe County
4.95 out of 5 stars
(328)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.9 out of 5 stars
(22)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.92 out of 5 stars
(3)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
Precision Garage Door Warranty

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