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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2454 reviews, averaging 4.96 Stars:
Penfield, NY
Rochester, NY
Would recommend wholeheartedly! Very quick response time and very efficient! I was presented with all of my options and Ron made sure I understood all the details so that I felt I was not being swayed or misled. I didn't feel overcharged either. I would definitely hire precision garage door service again for all of my garage door needs!
- Cassandra
Rochester, NY
I was most gratified at the work the technician did; he was courteous, helpful, extremely understanding. I will be happy to use your service the next time I need work done--and for an upgrade in locking--whatever it entails and I am happy to recommend your company. I had seen the ratings of previous customers, which inspired my choice of your company, and I am glad I did.
- George Grella
Hilton, NY
Everything from the initial contact, to the appt confirmation, to the advance notice of arrival, and last but not least the explanation and completion of service was professional, courteous, friendly and efficient. You are now my “go to” choice for all things garage door.
- Jim Hertzog
Rochester, NY
Ron Kull came to our house to help with our garage door that was letting in cold air and rodents. He was knowledgeable, personable, effective, and fast. The cost was very reasonable for the repair. We would have no problem calling this company again or recommending them to family and friends. David and Christine Hickson Rochester New York
- David Hickson
Penfield, NY
Called precision because my torsion spring had broken. Since its a $60 fee just to come to the house, I let them know exactly what needed to be replaced and the size spring it needed to make the trip worth the fee. The technician told my wife that putting in a new spring was a “bandaid fix” and tried to sell us a new garage door for $3000. Door is old. Doesn’t need to be replaced though. I gave specific instructions on what I wanted and they still tried to upsell my wife. Terrible. Will never do business with them.
- Brian Chamberlain
Rochester, NY
My garage door wasn’t working so I booked online at 12pm on a Sunday and Ron showed up at 1pm! He was friendly and explained what was going on with the door opener, and gave us options about what we could do to repair or purchase a new one. He was very knowledgeable and we will definitely call him again next time!
- Emily Heider
Rochester, NY
I was very pleased with the service and quick response. The cable broke on the side of my garage door and because of that my garage door wouldn't open. My car was stuck inside. Ron was very professional and was able to fix the problem right away. I really appreciate his help! I will definitely recommend Precision Garage Door to other people!
- Jessica Lupinetti
Product:
Rochester, NY
I was very pleased with the service. I would recommend Precision Service to family and friends. Thank You
- Cathy Moore
Fairport, NY
Great experience. Came within 24 hrs and service was thorough.
- Adam Hendricks
Fairport, NY
Satko did a great job very friendly explained everything and made the repairs quickly
- Bill Demonte
Webster, NY
Ron was great! Go Bills!
- Bob Kimmel
Scottsville, NY
Response time quick. Had to work in a tight space. Replaced spring. Very efficient! Would recommend them!
- Mary Pat
Fairport, NY
This company is super responsive, easy to contact and schedule. Best of all is there is no hard sales pitch, quick diagnosis and resolution of problems.
- John Calia
Rochester, NY
Very efficient professional service by the technicians. Did a thorough safety inspection. Used them to replace an older garage door a few years ago. Highly recommend Precision.
- Dave & Ellie Ludwigsen
Pittsford, NY
Our garage door spring suddenly broke on the Saturday morning before we were expecting a week of extreme cold temperatures. We called Precision Door Service and they were able to give us the options of emergency service on a Sunday evening or non-emergency on Tuesday. We opted for the Sunday service and also asked that if they were able to come earlier Sunday, we would be here. They were very professional-emailed and texted the appointment reminders/confirmations. The technician called in the morning after 9am on Sunday with a moved up time and all work was completed by around 11am-the technician was here for less than an hour and went over every step of what was done- had to brace door on bottom-older wooden ones. The estimate of the work was given prior to the appointment and it was reasonable. While here the technician also gave us an estimate on how much it would be if we were interested in replacing the doors (60 years old) or the garage door openers (13 years old each) as the other door keeps resetting at close about 4" from the bottom- he determined it is the opener and when we get tired of resetting- then replace. No pressure. We appreciated the honestly, reasonable price, and quality work BEFORE the cold snap. Thanks for fitting us in Precision Door Service!
- Debbie Lang
Penfield, NY
Professional, fair pricing and on time. Always friendly and polite.
- Chris Mangion
Rochester, NY
I was in need of a garage door opener to replace an old one from 1998 and I got one 24 hours later! The service was very quick and transparent and everything works wonderfully. Thank you so much!
- Elinor Finkelstein
Fairport, NY
Sean did a great job in explaining the options for the garage door opener replacement, and he efficiently and professionally completed the removal of old opener and installation of the replacement. He then explained the use of the features of the new opener, the control fobs and the keypad.
- Mark Maves
Webster, NY
Great communication and service. Perfect.
- Bob Nicolay
Rochester, NY
My day was made! Our garage door opener hasn’t been working correctly for a while. We had tried to no avail to fix it ourselves. Decided to call Precision to see if they could fix it. It was determined that it was an unfixable issue with the opener. This did not surprise me. A new opener was installed quickly and professionally. From start to finish with Precision, I was very happy and so glad to have my door opener working again especially in this cold weather! My techs were also great. Very patient with my questions and thorough in explaining all of the functions of the new opener. Highly recommend this company!!
- Anne Stacy
Product:
Residential Technician: Sadmir Hamzic
Rochester, NY
I am very impressed with the level of service that we received. The technician was very courteous and was in and out in no time at all. I would definitely recommend them to anyone for service on their garage door opener.
- Michael Monnet
Rochester, NY
I use Precision because integrity matters. They have never disappointed and in my most recent experience, I was so impressed with their transparency and authenticity I wouldn't use or recommend anyone else.
- L Blanchard
Rochester, NY
Sean was great. He arrived earlier than scheduled, which was great. He quickly isolated the problem. Easily fixed for a reasonable price. He also provided feedback for some repairs that will be needed in the near future. My brother-in-law recommended your company and I’m pleased wit the outcome.
- Kera Neylan
Rochester, NY
Garage door springs broke. Ron fixed it promptly. His knowledge and professionalism was very comforting. Would use them again for my garage door needs in a heartbeat
- Brian Buzzell
Penfield, NY
I was pleased with precision garage service .And would call again in the future for thier service.
- Diane Arenas
Pittsford, NY
Great experience! Ron solved and fixed our problem quickly and we appreciated the great customer service.!
- Erinne Woodard
Hilton, NY
Used in the past .. very professional, timely, and efficient!!
- Debby Arend
Rochester, NY
Very pleased with the timely service and communication from the time of booking appointment to the job getting done. Would definitely refer this company to a friend.
- Cindy Lindquist
Rochester, NY
Z was highly knowledgeable about the doors, hardware options, and openers when he came to repair my door. Appreciate how easy he was to work with, the pride he took in his work and his communication throughout the process. Highly recommend!
- Dwayne Cerbone
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
My door cable broke on Sunday, I called Precision Door Service and reached a nice woman who scheduled my service for a 7:00pm to 9:00pm slot. Ron called me and said he could get to me sooner at 3:30pm if I was available. I said of course. Ron repaired my door quickly and I'm thankful for the service.
- Mike Foster