5.0 1 2 3 4 5 2,749 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 13

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Monroe-area communities, with customers consistently praising fast response, professional technicians, honest recommendations, clear communication, and reliable workmanship. Reviewers also frequently mention fair pricing, smooth scheduling, and quality door and opener repairs or installations that leave equipment working better, quieter, and more smoothly. Many customers describe the company as trustworthy and easy to work with, with strong repeat-business and referral sentiment.

What Customers in Your Area Mention Most

Responsiveness (272) Customers frequently highlight quick callbacks, same-day or next-day appointments, and rapid arrival when garage door problems need immediate attention. Professionalism (267) Reviewers repeatedly describe the technicians and staff as professional, courteous, respectful, and easy to work with from start to finish. Expertise (214) Customers praise the team for accurately diagnosing issues, explaining options clearly, and showing strong knowledge of garage doors and openers. Communication (189) Many reviews mention clear explanations, arrival updates, reminders, and straightforward communication about the repair process and options. Speed (183) Customers often note that repairs and installations were completed quickly, efficiently, and in the promised time window. Friendliness (168) Reviewers consistently mention friendly, personable, pleasant technicians and office staff who make the experience comfortable. Trustworthiness (154) Customers value the company’s honesty, low-pressure approach, and willingness to recommend only what is needed. Workmanship (146) Customers frequently praise the quality of the repairs and installations, noting clean work, solid results, and doors or openers working smoothly afterward. Value (132) Many reviewers say pricing was fair, reasonable, or worth the cost, and some specifically mention no-pressure estimates and cost-conscious options.

Recent Reviews from Monroe, NY

Austin Schaefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/12/2024

Showed up on time, very professional, did what needed to be done and I'm very happy with my new garage door. Thank you!

Phil Mormon

Residential Technician: Phil Mormon

Service: Install Garage Doors

Product: Garage Doors

Wendy Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 12/11/2024

Super prompt and helpful. Very professional and able to work around my schedule. Did great work!!

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Opener Repair

Denis Rozin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/11/2024

There was rust on the bottom of my garage door, and the retainer had fallen out. Ron came out, assessed the condition of the door, and recommended that I get the bottom section replaced. He told me the manufacturer, the model number and the color and said that this would be my most cost-effective option. He also fixed a roller that had popped out of the rail. After taking the time to do all of this, he didn't charge me anything. I really appreciated the timeliness, service, and the whole approach. And the fact that after spending all this time and giving me valuable advice Ron didn't charge me is very much appreciated. This is a great company to work with. I will be sure to call again should anything happen in the future. Two thumbs up!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Robert Whipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/09/2024

You will find no other service group that is more responsive than Precision Door. They will be my choice for life.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Adam Jurkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/07/2024

Ron was great and professional. The website was easy to use and to set up the appointment. Ron was on time and able to finish the work in a timely fashion. I recommend Ron, and Precision for all your garage door needs.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Bober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/06/2024

Called 6:30AM today for a broken spring on our 4 year old garage door. Scheduled an emergency appointment for 7PM over the phone, but Ron was able to come over 11AM and replace the spring. Very grateful for the quick response, as we were unable to manually lift the door to get our cars out. Thanks, Ron!

Service: Broken Garage Door Spring Repair

Product: Springs

Amy M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/05/2024

We chose Precision Door Service because they had excellent reviews and we weren't disappointed! The woman I spoke with to set up the appt was courteous and professional, and our technician was knowledgeable, efficient, courteous, and took the time to thoroughly explain what needed to be done. We were very pleased with his work!

Service: Garage Door Opener Repair

Product: Springs

Stephen Busack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Having used Precision Door in the past, I used the number on their "Refrigerator Magnet" when my garage door stopped working from the remote. As I am "older", and somewhat disabled, the thought of having to walk in and out of the garage every time I use my car to take my dog for a walk (in 27 degree weather) caused concern. I called Precision. The very pleasant lady on the phone set up the first available appointment for a week later. Later in the day Precision had a cancellation, I accepted it without question. In the meantime, I replaced the dead battery in the remote (apparently upside down) with a "viable" replacement I had in my battery "collection". When the repair person arrived he turned the battery right-side up, and the remote now works. Embarrassed? You bet. He refused to accept payment for simply turning a battery over -- but I still feel a bit incompetent, and thankful for his attitude. Such persons are few and far between these days. Highly recommended -- great service both times (4 years apart).

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Dave Knickerbocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/03/2024

Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker

Service: Broken Garage Door Spring Repair

Product: Springs

John Zelent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/01/2024

Our technician Satko was amazing. He was kind, polite, and honest. They were able to sent the technician out within 6 hours! So very grateful.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Opener Repair

Product: Cables

Sara Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/22/2024

Great job! Thanks.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Product: Cables

Taru Drescher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.

Service: Broken Garage Door Spring Repair

Gerry Hutchison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 11/20/2024

Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Repair

Product: Rollers

Benson Zoghlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/18/2024

Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Glenda Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/16/2024

Technician was on time and efficient. It was easy to set up an appointment.

Service: Garage Door Opener Repair

Product: Cables

Tetyana Romanyshyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/16/2024

I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Opener Install

Product: Garage Door Opener

Bob Meechan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/09/2024

I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!

Phil Mormon

Residential Technician: Phil Mormon

Service: Broken Garage Door Spring Repair

Product: Springs

Jacquelyne Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/08/2024

They were great, it was an emergency, and they took care of it that day.

Service: Garage Door Repair

Product: Springs

Dan Kuchta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 11/07/2024

Excellent service at a reasonable price! We had a garage door installed several years ago by a builder, who was not a garage door expert. It squealed like a banshee and sometimes got stuck ... it was never right. Ron replaced the rollers with better quality ones, and adjusted the whole system to work MUCH better. And he didn't try to push anything on me that I didn't need, like a new set of springs. He said he could do a better job with a different spring setup, but since the door was not very old it didn't make sense. He also installed a 2nd opener button next to the service door, and adjusted a 20-year old door in my barn. Overall, I'm really happy with the results and would highly recommend them to anyone!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Tamalyn Onderdonk Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/06/2024

Z was fantastic. He arrived on time, explained everything, and gave me a few options. I will request him as a tech if our door needs more work.

Service: Broken Garage Door Spring Repair

Product: Springs

Maria Nevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 11/02/2024

Very good service by "Z" for repairing our garage door. Technician was very professional and personable. He explained the issues and gave me options. Highly recommend Precision services for garage door repairs.

Service: Garage Door Repair

Terry Burnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 11/01/2024

Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.

Service: Garage Door Repair

Linda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/01/2024

Ron provided outstanding customer service to my garage door. Ron's repair exceeded my expectations! It was a pleasure doing business.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

LuAnne Cenci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 10/29/2024

Fabulous response to my questions and a wonderful young man who did the repair for us. Classy operation.

Service: Garage Door Repair

Andrew Rudmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/29/2024

Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I’ve had my new garage door opener for month now and I love it! It is so quiet, convenient and easy to use. Special thanks to Zik! He made sure I selected the correct product to meet my needs. Very personable and professional. I have already referred friends to Precision!

Service: Garage Door Opener Install

Product: Garage Door Opener

TIna Vannavon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/26/2024

The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Install Garage Doors

Product: Garage Doors

Theresa Mazzullo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/21/2024

Nick came on time and efficiently diagnosed and corrected the problem. He was both friendly and professional.

Service: Garage Door Opener Repair

David H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/17/2024

The technician Felix did an outstanding job replacing the pulleys and rollers on the garage door. I would definitely recommend them for any garage door repair or replacement.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Richard Tuschong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/14/2024

Sean was very courteous and knowledgeable. He solved our problem in short time.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624