Garage Door Repair Reviews in Monroe County, NY (Page 31)

Excellent service, professional in all aspects of the job Highly recommend

- Bill Diamond

Technician arrived promptly and received quote shortly after our appointment which was nice but that’s about the only positive things I can say. I was asked how much I wanted to spend at the beginning of our visit which I did not like at all. He said he didn’t want to give me quotes on doors that I didn’t want ($$$) . I was also asked questions I didn’t know answers to like “ do you want an insulated or non insulated door ?” Never explaining the difference when he clearly knew I didn’t know which . He seemed annoyed when I didn’t know what I wanted . Maybe these things could be explained when scheduling the estimate. The technician made me feel like he was annoyed and I was wasting his time . I even had the furnace installers all day and they walked by and overheard our conversation and when the AC guys left at the end of the day they asked about garage door and I expressed how I felt and they said they picked right up on his tone/attitude with me. I will not be using this company because I am sure there is another company out there that cares about customers and how to talk with them . I never even looked at the prices because it didn’t matter at this point .

- Cay Lee

Best service I’ve had in awhile .. I highly recommend .. they came and gave me an estimate and then scheduled a time and day and was smooth sailing from there .. guys were quick and clean and very informative.. thanks again !

- Quang Ho

Great service, came earlier than appointment scheduled! Highly recommend!

- David Mezzoprete

Came the next morning to service the garage on a Saturday! Couldn’t ask for more, excellent work, quick and efficient and fixed the issue. Great guy, I’m a reoccurring customer and will continue to be. Thank you.

- Douglas McLoughlin

Good reliable products that have surpassed my expectations. Having a wi-fi garage door connected to my home network makes life a little bit easier. ????

- David Roth

After contacting another company and waiting 6-hours for a call back, which never came, I called Precision. They scheduled an appointment and Senaid was here within 2 hours! He replaced both springs and had my garage door opening, again, in 45 minutes! Very nice guy who really knew his stuff. Wish I would have called Precision in the first place! I’m going to call and have them back to replace my garage door opener, which is old and noisy, and my garage door... which is original to my 1972 built home! From start to finish, extremely friendly and professional service. Great find... I highly recommend!

- Larry Staub

Ron was very helpful great service and customer service.

- Tiffany Anderson

The technician was on time, courteous and well informed.

- Richard Reynolds

Fast, efficient and professional.

- Michelle DeMonte

Highly recommend this company. I have used their service in the past and each time been greatly satisfied.

- June Jefferson

Chris was remarkable. Came to fix my springs and completed other work as needed. No longer do I have an extremely loud door. Very professional and courteous. Thank you!

- Jenna

Friendly, professional same day service. Couldn’t be more pleased.

- Bob Bower

service was quick and friendly thank you

- Lachandra Greene

We were so pleased that you were willing to come on a Sunday to install our new garage door opener. Did a great job, cleaned up everything when you were done. We definitely will be recommending your company to family and friends! Thank you.

- Rick Jamalkowski

Thank you Dave.

- Adrienne Trouskie

Personable sales/repair The technician was able to troubleshoot issues with the garage door and guided us through the process to purchase a new door. Great customer service!

- Amy Glass

Great and friendly service!

- Michael Palmer

Ron did a great job! Thanks again and will definitely recommend.

- Matt Bell

Precision Door was great from the time of quote all the way to installation. They responded to our quote request immediately, stopped by to look at our garage door and gave us a free quote while on site. We ordered a custom color door and still it was delivered in only 3 weeks. We scheduled delivery upon ordering and they called the day before to confirm the time. I really liked that we received a text with a summary and picture of who our technician was the morning of. And, our technician personally called us when he was 20 minutes away. The door installation was quick, no issues, and our technicians were professional. Great product and service! Highly recommend Precision Door for any garage door or opener needs!

- Brett Kremer

Same day service, very friendly, knowledgeable & professional technician. On time, problem quickly fixed. I would use then again! Thanks, Jan

- Jan Kohlmeier

Mark was great and knowledgeable. Thank you!

- Phil Jakubowski

Mark was great, professional, courteous kind, expedient ect..! Would recommend him in a heart beat.

- Will Hawkins

Fantastic service. Knowledgeable, quick, efficient.

- Richard Kreipe

Ron and his crew always do a great job! This is our third garage door and they rocked it again !

- Helen Nesser

Very good service. Knowledgeable/personable service person. Quick repair.

- Michael and Cathy Hill

Quick and efficient! Found the problem, fixed it, lubed it and was gone within 30 minutes. Great service!

- Bill Hunt

Installation of a new garage door and opener went very smoothly. Technician was on time and completed the work as estimated. I am very satisfied with the products and service. Thank you

- Richard Werner

Mark arrived on time and did a great job and clean up. Thank you

- John Thuman

Excellent service,on time and efficient from start to finish. Senaid and his assistant were very personable and COVID-19 compliant,which we appreciated.

- Kathy Kubarycz