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Garage Door Repair Reviews in Monroe County, NY (Page 49)
Precision Garage Door of Rochesterhas received 2724 reviews, averaging 4.96 Stars:
Pittsford, NY
Rochester, NY
Representative was on-time, knowledgeable and courteous. He also had the keypad and remote opener in his truck. Price was very fair for the work done. Will use again when necessary.
- Charles Reeve
Product:
Spencerport, NY
Our spring broke and Dave came right out to fix it. What a nice guy! He explained everything and worked quickly and efficiently. Afterwards we needed an adjustment and Dave came out and took care of us again. Very happy with the service. Reasonable prices, quick response and nice techs - what more could you want? Highly recommend.
- M Snider
Product:
East Rochester, NY
Fast response, efficient repair and overall first rate service. Thanks!
- Kent Randall
Product:
Fairport, NY
Drew arrived on time and knew exactly what my problem was. He was very efficient and friendly. I can always count on your company to take care of me.
- Donna Shepard
Hilton, NY
Technician Mark showed up early (after calling to ask if it was OK), evaluated the problem, did what he could to fix the problems (leaking and squeaking), and told us what he thought would fix it for good...unfortunately not a service Precision performs...and told us he could replace the seal on the door but the one we had wasn't really faulty. The service call was short, sweet, and to the point...I'd call Precision again in a heartbeat.
- Richmond Young
Rochester, NY
We purchased two 8'x7' garage doors from Precision. I am a comparison shopper so I had three companies come out for quotes. Not only was Precision the best price but I can honestly say that every single interaction from quoting to installation was a pleasant one. Every person that I interacted with at the company seems to be genuinely interested in customer satisfaction. In fact, it wasn't the price that prompted me to go with them...it was the fact that I couldn't stop thinking that I wished every small business operated like this one. Our installation was today. Mark came to the house on time and ready for work. He was knowledgeable, courteous, and really just a pleasure to be around. You have to respect a guy who is a master at his craft and you can tell he knows exactly what he is doing. I was very impressed with his workmanship and attention to detail from start to finish. The house came out better than my wife and I could have imagined so thanks for that Mark! We will definitely be doing business with Precision for all of our garage door needs. Highly recommended.
- Anthony
Product:
Penfield, NY
Your technician was prompt, very courteous, and very efficient. He did a wonderful job replacing the torsion springs, rollers, and cable. The door has never been this quiet. Nicely done!
- Charles Sheppard
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Very satisfied with installation and product.
- Richard Koehn
East Rochester, NY
Felix was determined to get my new opener installed in the same day even with a challenging garage setup and the end product is fantastic with the smooth and quiet belt drive. I'm a very happy customer and I highly recommend Precision for fast and reliable service.
- Heidi Weber
Service Provided:
Product:
Residential Technician: Felix Coriano
Mendon, NY
Service man came on time, very knowledgeable and detailed. Glade my garage door fixed in an hour. Great work!
- Saad Khan
Rochester, NY
The owner Ron was there promptly when he said he was going to be, very polite and respectful. He gave me the estimate with an explanation and went about what he needed to do without disruption of any sort. I couldn't be more happy with the service. Garage door works beautifully! Thank you Ron for helping to restore my faith in customer service again.
- Jerri Brennan
Honeoye Falls, NY
I chose Precision as I had used them before. I was a little disappointed to find out that the springs that I had installed in 2011 were rated for up/down cycles and not a timeframe, but that makes sense, and this door gets a lot of use. Since I had used them before I was not aware that there was a $20 coupon on the web site for the exact service I was having done. I called about the coupon and they honored it after the fact. The tech who performed the service was professional, courteous, knowledgeable, and personable.
- Clayton Lacey
Product:
Spencerport, NY
Second time using them, and both times have been excellent. Punctual, knowledgeable, professional, and reasonable.
- Joe N
Rush, NY
Excellent service and quality. We love how our new door looks and functions!
- Jim Chaize
Rochester, NY
Eric has been here on two different issues and has arrived early (great!) both times. He very nicely listened to my description(s) of the issue(s) and then explained what he would be doing. I chose Precision because of their ad in the phone book yellow pages with the $10 off Service Call coupon. I was very pleased when I received the pre-visit e-mail confirming the appointment along with a description and picture of the technician (Eric). I would highly recommend this company based on my current experiences.
- June Cuthbert
Product:
Rochester, NY
Ron and his team are excellent and go the extra mile. I had him install two different garage doors at two different properties. Ron stood by his work and there was excellent and continued service after the sale.
- Ben Hart
Rochester, NY
Ron I used your company a few years ago when I lived in Fairport and just as then the technician this time was awesome! Thanks for the great customer service. It is rare with any kind of service today. Don, Rochester NY
- Don Eaton
Product:
Fairport, NY
Mark installed a new door and LiftMaster this morning. We are delighted with his professionalism, competence, and thorough attention to detail. He did not leave without answering all of our concerns and addressed every issue with a thoughtful and caring response. Kudos to Mark and his wonderful work.
- John Travers
Product:
Rochester, NY
Great experience! Very professional!
- John Majchrzak
Product:
Rochester, NY
Had new 16 foot garage door installed as a replacement for the old beat up door. Very happy with price, service and total installation of new track and torsion bar.
- Carol Favret
Spencerport, NY
Mark did a great job.
- Jerry Bader
Product:
Fairport, NY
On time. Assessed the issue, came up with solution and did excellent work.
- Bill Csont
Rochester, NY
Excellent prompt service from 1st call to completion. The technician was knowledgeable, the call center polite and the Office Manager PROMPTLY credited me with a 10% Sr. discount the same day of invoice. I would definitely recommend this Company.
- Tom Privitere
Fairport, NY
Felix was dispatched to our home on the evening of 9/11/17 for replacement of our torsion spring that had broken just that morning! He showed up on time and was most kind and respectful during his repair visit. I hung out with him the entire time....asking many questions about what he was doing. Not once did he seem annoyed or distracted from his job. I am very impressed with Precision Door...from my initial contact with Mary who answered the phone to the prompt emergency repair visit that same night! I would recommend Precision to ANYONE looking for kind professional garage door work! BRAVO Precision Door!!!
- Stephen M. Korn
North Chili, NY
Ron was very professional and on time for the appointment today. He answered all of my questions and was able to fix our door in a reasonable amount of time. Ron checked over every part to the door to make sure we wouldn't have any other issues. I would recommend your company to everyone. Thanks again.
- Dave Giacolone
Pittsford, NY
We had a main spring go on our garage door. We called Precision and asked for Dave (he took care of my parents place as well). Dave showed up, made a quick assessment, gave us a few options, wrote up an estimate and completed the repair in very timely fashion. We are extremely happy with the service provide by Dave and Precision!
- Ellen & dave Merrill
Rochester, NY
Very happy with precision door ,new garage door installed ,i would recommend to my friends .
- Tony Pierleoni
Rochester, NY
Mark Sherman was the technician who make the repair and replacement on the door and cables. Mark was punctual , pleasant and efficient with time of work. He explained what he was going to do and showed me what he done. I am glad to recommend Mark and the company for any garage door work. Marchia Miller
- Marchia Miller
Product:
Penfield, NY
Pleasant, courteous, and wow...fast!! Love the new door; thanks, Mark!
- Alisa Curlee
Product:
Mark was very professional. Installed the garage door opener and walked us through the operation of it and took his time to answer our questions.
- Rajiv Dixit