5.0 1 2 3 4 5 2,789 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 53

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across Monroe-area communities for fast, reliable garage door help delivered by knowledgeable, courteous technicians. Reviewers consistently praise the company’s clear explanations, easy scheduling, responsive communication, fair pricing, and high-quality repairs and installations. Many customers also note honest recommendations, no-pressure options, and strong repeat-service loyalty.

What Customers in Your Area Mention Most

Responsiveness (448) Customers frequently mention quick callbacks, fast appointments, emergency availability, and technicians who arrive sooner than expected when a door is stuck or broken. Professionalism (421) Reviewers repeatedly describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Communication (319) Customers appreciate clear explanations, advance arrival updates, text/photo notifications, and thorough walkthroughs of the problem, repair, and options. Speed (286) Many reviews emphasize same-day or next-day service, quick diagnosis, and repairs completed in a short time frame. Expertise (274) Reviewers consistently say the technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the fix in understandable terms. Trustworthiness (233) Customers often highlight honesty, integrity, no-pressure recommendations, and technicians who recommend only what is needed. Friendliness (221) The staff is commonly described as friendly, personable, kind, and pleasant to deal with, including both office and field teams. Value (192) Reviewers frequently call the service fairly priced, reasonable, affordable, or worth the cost, especially given the quality and convenience. Workmanship (181) Customers praise the quality of the repairs and installations, often noting that doors, openers, springs, and related hardware work smoothly and correctly afterward.

Recent Reviews from Monroe, NY

Doris Ou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/29/2017

Excellent repair work. There was a bit misunderstanding on billing but was fixed with one phone call and swiftly taken care of. Would recommend to anyone!!

Service: Garage Door Repair

John Cerame

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/28/2017

Very pleased! Service was professional. Technician was polite and knowledgeable. He even went above and beyond to accommodate us in the evening even though it was his wedding anniversary. That's what I call dedication! When I got home from work I discovered the broken spring and couldn't open the garage door. I called the company and within an hour Mark was at my door to fix it. Thank you, Mark!

Service: Broken Garage Door Spring Repair

Bart White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/24/2017

Totally satisfied with Precision. Mark called us a half hour before arrival, listened to me describe the problem with our door, explained what he would do and the cost, went to work and fixed the problem, all in about 40 minutes. Would recommend their service to anyone. Thanks.

Service: Garage Door Opener Repair

James Lomando

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/24/2017

Excellent service. Mark Sherman performed my repair service. He was great.

Service: Garage Door Repair

James Cavenaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/23/2017

The service was prompt, professional, courteous, and even generous. I would call them again if I have issues in the future, and I would recommend them too.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mark Kruzynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 07/22/2017

Mark was prompt, professional and thorough. He explained everything in terms that we could understand. He was early, and did excellent work. We are recommending Precision to everyone. Thank you again!

Service: Garage Door Repair

Zay Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/22/2017

I would definitely recommend both Precision and Mark. He fixed my current garage door opener and installed a keypad. He was courteous, efficient and professional and helpful.

Service: Garage Door Repair

Product: Remotes / Keypad

Frank Defilippo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/21/2017

A++++ Excellent

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Opener

Joe Orden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/20/2017

Could not be happier with the promptness, expertise, quality of work, and service. Would, and will absolutely recommend your company to anyone in need! We not got new springs, but cables and pulleys as well.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Howard Brenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/20/2017

We were extremely pleased with Mark, who provided outstanding service. He arrived less than 2 hours after our emergency call. After diagnosing the problem, he presented a written repair estimate. He was polite, courteous and efficient throughout the call. It's because of superior people like Mark that we will be proud to call Precision whenever a garage door issue arises.

Service: Broken Garage Door Spring Repair

Gordon Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/20/2017

VERY PROFESSIONAL

Service: Garage Door Opener Repair

Chad Krout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/20/2017

Drew came out on a Saturday and not only did he provide quick service but he was very professional and the conversation during repair was great. I would highly recommend Precision as well as Drew for any work. I will definitely look to Precision, and ask for Drew, for any future garage needs. Thank you.

Service: Garage Door Repair

Product: Springs

Steve Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/17/2017

awesome service-within 30 min of call-Ron was the owner and was great-very fair pricing for emergency service

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Pravin Patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/15/2017

Excellent service

Service: Install Garage Doors

Product: Cables

Warren Brant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/14/2017

OMG, called at 2 pm, tech was here by 3, job finished by 4. unbelievable service, above and beyond my expectations. I saw the billboard on the way home from work and gave them a call, so glad I did. New garage opener with all the updates that I needed, my wife and I can not express how pleased we are with everything!!

Service: Garage Door Opener Install

Product: Garage Door Opener

Al Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/12/2017

This was a no brainer. Honesty, integrity. Best door company in the area.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Benjamin Barrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It was a pleasure doing business with Precision! Setting up the appointment was easy. Our technician was prompt and did a great job fixing our garage door. I will definitely call them again if I need work do on my garage door. I will also recommend Precision to anyone I know who needs garage door service!

Service: Garage Door Repair

Michael Perlson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/09/2017

Great Service! Came out on a Saturday afternoon. Highly recommend.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Mario Lariccia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/07/2017

Felix, did a great job on installing new garage opener. Very professional, knowledgeable and helpful. 5 star rating

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Garage Door Opener

Terry Renner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rush, NY 07/05/2017

We were extremely satisfied with the service. Ron himself came out and notified us that the broken spring should have been replaced at the last service call. He replaced it promptly and waived the charge, We will always call Precision for any future service or new purchase needs. Their service is outstanding.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Tracy Saville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/05/2017

Excellent service from the entire team. They were very patient in my decision process and the professionalism from those in the office, sales, and installation was top notch. 10 out of 10 service. Thank you. The for looks amazing!

Service: Install Garage Doors

Product: Garage Doors

Jeff Goppert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/04/2017

Ron originally installed our new garage door about 5 years ago. We were very happy with Precision then. July 3rd around 7PM we were sitting in the backyard enjoying the evening when we heard a thud come from the garage. Upon inspection, we found one side of the garage door was off the ground and the other side touching the ground. Unable to make it open, we called the 24 hour emergency line. Our car was stuck in the garage. We were told that someone would be out between 8AM and 10AM on July 4th. At 8:10 Ron arrived, I could literally hear him singing as he walked up to the house. Ron reported that the cables were were rusted and busted and needed to be replaced. The work was done in less than 20 minutes. He stopped to chat and asked for our email, we assumed that he would send us the bill. He stated that he was giving us a holiday discount, and we thought he was joking, expecting to get hit with an extra charge. When the bill arrived it was discounted by 100%!!! Now there's a guy who knows how to take care of his customers!!! Amazed and grateful that we even got service on July 4th and with a "holiday discount" to boot. Ron has earned our loyalty for life.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Howard Sammann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/03/2017

We chose Precision Door Service to repair / replace garage door because we have been pleased with the service done by Precision personnel in the past. We would rate Dave Ackley's work as 5 stars because of his commitment to doing quality work and his professionalism.

Service: Install Garage Doors

Product: Garage Doors

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.

Service: Install Garage Doors

Product: Garage Doors

Edward Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/28/2017

Mark S quickly diagnosed and carefully explained the problem, options for repair, and expectations. Quickly repaired for what we thought was a reasonable price, but since we only use Precision, we didn't even consider another quotation.

Service: Garage Door Repair

Product: Springs

Bogdan Mscichowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/27/2017

Promt courteus service

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Cheryl Hornig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/27/2017

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!

Service: Garage Door Repair

Product: Rollers

R.K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/26/2017

Exceptionally good service, at a good price! Thanks to Ron for moving us up on his schedule when he had a cancellation. Highly recommended.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Monica Gebell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/26/2017

Just as we were wrapping up our Sunday evening, I went to put the garage door down, went in the house, and we all heard an enormous, scary, CRUNCH: the door had come off the tracks and was hanging precariously. We didn't want to leave it that way all night, and called Precision to see if they could come out. Not only were they there within the hour, but explained what the issues were and helped us to understand that we'd be needing to replace the door within the year--and we could definitely see why. Great service, reasonable price, and friendly!

Service: Garage Door Repair

Jason Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/26/2017

The Tec who responded to our call came to our house promptly at the beginning of our service call window. The Tec was friendly and quickly fixed our issue with the sensor.

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624