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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2504 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much for choosing our service, we appreciate it!!
Product:
Webster, NY
My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin
- Kevin Rothfuss
Thank you very much for your detailed review! Great job done by Felix!
Rochester, NY
Came right away to help me, so I could get my car out for work. Very professional, kind, and helpful.
- Melissa Walsh
Thank you very much for your review!!
Product:
Rochester, NY
Our technicians arrived early (which worked out fine for me) and worked efficiently. They quickly identified the problem and fixed it quickly. They also gave me information about how to prevent issues in the future.
- Glenda Prins
We appreciate you as our customer, thank you!!
East Rochester, NY
Ron was very personable and explained everything and was very efficient. I would highly recommend him. (5 star)
- Wilma Olsen
Thank you for choosing our service!!
Pittsford, NY
Mark was great. He explained the situation, pointed out more cost effective options (long-term), but also listened and responded to my particular concerns and limited options (short-term). Ultimately he guided me to the best solution for the moment and suggested options for a long-term solution within our local constraints. I saved some money short-term, but more importantly, I'll be back to Precision for the long-term improvement once I have approvals from the Historical district. Awesome service; couldn't ask for anything better.
- John Temp
Thank you very much for sending us your detailed review!!
Product:
Hilton, NY
Broken torsion spring. Precision (Ron) fixed it the day I called; important since my car was trapped in the garage. He recommended some other problems that needed attention and took care of them as well. Top shelf company.
- Ken Yare
We appreciate you as our customer! Thank you!
Rochester, NY
Your technician Dave was on time, friendly and talked me through both options. We have used Precision twice now and have been very pleased on both occasions.
- Maggie Murphy
Thank you very much!
Product:
Pittsford, NY
Precision replaced two garage doors. Seamless experience from selecting the doors through installation.
- Michael Kane
Webster, NY
it was a Sunday morning when the cable on my 24 year old garage door broke. I called Precision and by mid afternoon Mark from Precision had replaced both cables and had my door up and running. Great service all the way around and I would highly recomend them. Will be calling them in the Spring to replace my old door with a new insulated one.
- Michael Personte
Rochester, NY
They arrived right on time and did a great job with a difficult repair. They were courteous and identified several options for approaching the problem. They did what they promised and then some.
- Jacob Vinocour
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
They responded to my call quickly and sent a technician to our home for the door inspection. Although it seemed the issue was not related the garage door, they still gave us advice without a charge. Very good job!
- Yanxia Chen
Product:
Rochester, NY
Our technician, Dave, was courteous, efficient, and thorough. He consulted with me to be sure I was happy with placement of keypad / opener, confirmed that we wanted the cable release, and spent time to explain how everything works. You quoted the lowest price, but we don't feel that we sacrificed anything by going with the lowest bidder.
- Arnold Boldt
Product:
Rochester, NY
Technician Dave arrived 30 minutes early. Springs were replaced in less than 30 minutes. He checked the operation - nice job!
- Jim Hendron
Product:
Fairport, NY
We were pleased with the quality of work done by your technicians and appreciated being informed prior to the work being done what our options were.
- Sharon and richard Morales
Rochester, NY
Tech arrived on time. He has replaced broken parts. He showed me how to perform maintenance on my own. I recommend Precision. Mark- thank you very much!!!
- Vithal Sanapala
Fairport, NY
Serviceman showed up early which was no problem; he completed the installation of the new rollers in a timely manner. He also installed a key to use in the event that the garage door power failed. The key and wire disconnects the cable from the motor so that you manually raise the door.
- Robert Weber
Product:
Rochester, NY
Five Star Rating ! All three of the men (Ron, Gary and Mark) who represented Precision Door during the preparation and installation of our new garage door conducted themselves in a very professional manner and went out of their way to do the job as accurate and professional as it could have been done. Due to unforeseen obstacles, the completion of the job took a bit longer than anticipated, but the quality of the end result outweighed any of that. Thanks for making it a positive experience. Dave
- David Polasky
Product:
Pittsford, NY
Mark did a great job for us! Our garage door spring was broken and he replaced it in 15 minutes flat!!!
- David House
Mendon, NY
The Precision Door representative I spoke to on the telephone to schedule a service call was professional and offered a timely appointment. The service technician called prior to arriving and was experienced, courteous, and neat. I highly recommend Precision Door Services as a top-notch company.
- Marlene & Sean Hanna
Product:
Rochester, NY
Ron did my first service garage door call a few years back and was very impressed with his honesty. Ever since I've always called Precision when I needed garage door work. Tonight Dave just did an emergency call and fixed my garage door. He was very professional and kind. I'm very pleased with your employees and their work. Thank you very much.
- Maria Garcea
Product:
Honeoye Falls, NY
So quick and perfect! Felix was super nice and accommodating.
- Dave Stott
Service Provided:
Product:
Residential Technician: Felix Coriano
Fairport, NY
Garage door broke at 1 PM and the Precision tech, Felix, was at my house at 2:30. He did a terrific job replacing the springs and rollers on my garage door. Very satisfied with Felix.
- Robert Perrilleon
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Felix came to my house right at the scheduled time. He was very knowledgable regarding my problems with my openers and keypad programming. He fixed everything. Great service.....
- Glenn
Rochester, NY
Great service. The installer, Dave, showed up EXACTLY on time as promised. He looked the job over, explained all about the new opener, and had it installed in about an hour and a few minutes. Took time to program the codes we chose and went over all the features. Very satisfied. I would recommend Precision to anyone. Thanks for a nice job. Doug.
- Douglas Halliday
Thank you very much for sending us your detailed review, we appreciate it!
Product:
Pittsford, NY
The service was excellent! I would recommend Precision to anyone!
- David Mclaughlin
Thank you very much for your review!
Service Provided:
Product:
Residential Technician: Felix Coriano
Pittsford, NY
Called Precision and they were extremely helpful in setting up the appointment. Technician Mark came out and performed the install and he was great. He was on time, curteous, did a great job on the install and was thorough. Also, explained how the opener worked and helped me connect it to the already existing keypad. Mark also gave me tips on easy maintenance I could perform to increase the life of the opener and door.
- FW
Thank you very much for your detailed review, we appreciate it! Great job Mark!
Product:
Rochester, NY
Punctual, professional, personable - Ron was everything you'd hope. Our garage door will need to be replaced at some point; he gave us a candid discussion of alternatives and an estimate. There was no pressure.
- Lorna Dawson
Thank you very much for your review!
Spencerport, NY
I AM VERY IMPRESSED WITH THEIR HONESTY. THE SPRNG HAD TO BE RECOILED AND THE BILL WAS ONLY $54. ONE GUY I CALLED BEFORE I CALLED PRECISION WANTED $63 JUST TO LOOK AT IT!! CROOKED CONTRACTORS COULD HAVE TOLD ME I NEEDED A NEW SPRING AND CHARGED ME A LOT. ITS HARD TO FIND HONEST PEOPLE AND I WILL USE THEM WHENEVER I NEED THEM.
- BILL DUNNE
Thank you very much, we really appreciate your comments! Great job by Dave.
Penfield, NY
After doing some on-line research, I decided to go with Precision for my new garage door opener. Their Chamberlain openers are great and much quieter than my old machine. Precision's pricing is competitive and their service was top notch. They showed up right on time and did a great job on the installation.
- Dirk Dunbar
Thank you very much for your review! We appreciate you as our customer!
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I called Precision yesterday and Dave MacKay came out a couple hours later; we needed two new garage door openers and new springs on one of the doors (the other door had had a spring replaced a year or so ago). Dave was very knowledgeable, courteous, and did the whole job that same day, finished up in a couple of hours. We were so relieved to have the job done so efficiently and quickly. The price was in keeping with other area technicians, etc. I would highly recommend Precision. Thank you!
- Ann Chacchia