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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Rochester, NY
Rochester, NY
Arrived on time and was very knowledgeable, professional, and friendly
- Sara Nolan
Webster, NY
Ron was wonderful when he came out to give me the estimate. Very informed, but no high pressure sales. The office manager, Mary was wonderful and so was our installer Felix. So happy!
- Sue Smith
Rochester, NY
My Brother was having a new garage door and opener installed at his new home. Precision had installed and serviced the garage door/opener at his previous home and he was extremely satisfied with their service. I happened to be visiting my Brother when Ron arrived to give him an estimate. I mentioned to Ron that I was interested in a garage door and opener at my home and wanted to make an appointment for an estimate. Ron offered to come to my home, in the neighboring town, after he was done with my Brother. I had my estimate and install appointment scheduled soon after. The technician, Drew, arrived at the scheduled time shortly after giving me a courtesy call that he was on the way. He was courteous and professional throughout the 4+ hour install. Listen folks, as homeowners we have all had different service providers performing contracted work at our homes with varying degrees of customer satisfaction. All too often people are more inclined to hop onto a website to complain about bad service than to take the time to comment on an excellent job. I guess it's because, when we spend our hard earned money, an excellent job is what is expected and sometimes taken for granted. Precision Garage Door provided stellar service from estimate to install and will be my service provider for all my garage door needs in the future.
- Louis Hernandez
Product:
Fairport, NY
I couldn't have been more pleased with your service. When my garage door broke, I called you as current garage door was you. I promptly got an appointment and when it was determined I needed a new mechanism your technician was able to install it, right there and then. This was amazing and wonderful. Yes, your technician was very professional and I certainly will recommend your business.
- Carol Schaub
Product:
Rochester, NY
I saw the BBB Symbol. Drew the technician was very excellent, courteous and efficient. I would recommend and or use Precision Doors again. Prompt courteous service.
- Gloria Coons
Product:
Rochester, NY
Ron did a great job with fixing the garage door. He was in and out and the door works like new. Thanks for the help Ron. Great job!!
- Ryan Shannon
Rochester, NY
I had a spring on my garage door break and I really didn't know who to call, so I looked on line and checked out several sites. I contacted Precision Door on line and they responded by email and by phone within the hour. I set up the appointment and I was sent a confirmation email that included the name of the technician and his photo and a short bio. When Dave arrived this morning, he checked out the broken spring and he also checked out the rollers and cables. He advised me that I may need cables in the future and he gave me the price for the spring replacement. When he was done he lubricated the rollers and hinges and the new springs. Dave was polite, professional and knew his job well. The job was done in less than an hour, the price was reasonable and I would recommend them to anyone.
- Skip O'Brien
Product:
Webster, NY
Very pleased with everything from the initial phone call, to the ease in scheduling and the overall efficiency in getting the job done. Service technician explained everything to me and provided me with various options. I didn't feel pressure to go with the most expensive option. I would definitely recommend this company to a friend or relative.
- Kathy T.
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Technician did an excellent job of finding a remote to open our garage door
- Joan Vanness
Rochester, NY
Very professional and knowledgeable.
- Ellen Gniewek
Fairport, NY
My decision to go with Precision Door Service was based on previous experiences (all excellent) that I have had with them. Competent, customer friendly, and a fair price. A definite 5 star rating.
- Robert Walker
Rochester, NY
New garage door -I liked that you confirmed the appointment so I knew you would be there- the sales rep was courteous & upfront - no surprises - the technician called & let me know time he was arriving & actually did come then. The door looks great & he showed me how to operate & gave me all paperwork. The charge was exactly what I was quoted - again no surprises Thanks
- Elane Veltre
Rochester, NY
Thanks for your estimate yesterday.But I have decided to have another firm install my garage door.
- Mary Murray
Hilton, NY
I purchased a special through Angies list- a full inspection with new rollers. The technician arrived early, was very courteous, professional and completed the job promptly. He balanced the door, and we discussed replacing the springs. He had time to replace the springs within the same appointment. I am very pleased with the end result and will use this company again.
- Sandra Mostek
Product:
Fairport, NY
My garage door spring decided to snap about 530pm. I called Precision and they were closed, but said they would have the on-call person out between 7 and 9pm and that the repairman would call on the way. Everything went just as they said and the repair was done in an hour. Super nice repairman!! Thank you Precision!!
- P Schaufelberger
Product:
Rochester, NY
Felix did a great job installing my new door and opener. When the installation was finished he took the time to explain the operation of the opener and recommended maintenance.
- Robert Spelman
Rochester, NY
Great Service, Great Work!!! The technician that serviced our garage door was here until after 8pm, he didn't leave until the work was done. He explained exactly what was wrong and made sure that everything worked before he left. I highly recommend Precision and we will definitely recommend them to family and friends. Thanks again for a job well done.
- Art Leavy
Product:
Hilton, NY
I needed my torsion springs replaced because one of them broke. I was fortunate enough to have Felix as the gentleman who came to repair it. Not only was I very happy that he was able to make my appointment earlier than scheduled (he called ahead to see if it would be OK), but the speed at which he worked was very impressive. Felix was very friendly and was a fountain of information. As he worked he took the time to explain the importance of using quality parts and the proper maintenance and care of the door and related equipment. It was just luck that they sent Felix to my house, but if you need any service done to your door, you would be extremely fortunate to have Felix as your service man. Thanks Felix!!
- Kurt Brosi
Pittsford, NY
My garage door opener failed on a Wednesday. I called Precision that afternoon. The next day Technician Mark came out and repaired it in about a half hour. The price was very fair and Mark was a great technician! Another thing I liked was that I could see a picture of Mark on the Precision website so it was easy to identify him when he arrived. Precision is a great place in every regard!
- Barry Smyser
Product:
Rochester, NY
OMG!!!! Every other garage door company has told me to get a new door. A few of these other companies sent technicians who were willing to tinker with it first, but all of them ended up telling me the door was not able to be repaired. In the process of getting estimates for a new door, a neighbor recommended Precision. Precision not only gave me a reasonable estimate for the type of door I want (wood - which is appropriate for my neighborhood and my 75 year old house) but also spent over an hour adjusting the door..........and now it works!!!! Precision would not accept any payment, but wants me to call when I really do need a new door. Unreal!! I will definitely be working with Precision for any and all garage door needs in the future and will be telling all my friends!!
- L Friedman
Webster, NY
As a customer, we usually are very cautious when we get quotes for any service. What a pleasant surprise with all of the service received. Ron came out to review my job. He recommended only what I needed and did not try to sell unneccesary items/work. He was very professional and courteous. Price was very competitive. Dave Mackay came out and did a superb job installing my garage door opener. This company wants to win customers and they definetly won my business. I highly recommend this company!
- Rick M.
Service Provided:
Product:
Other Staff: Ron Kull
Rochester, NY
Scheduling was quick and easy. Plus, the service tech phoned during the specified window to give me a more specific ETA. Upon arrival, the tech diagnosed the problem quickly and put the fix in place quickly as well. Overall, a great experience.
- Bill Steinmetz
Service Provided:
Product:
Residential Technician: Felix Coriano
Webster, NY
Great service at a reasonable price. Mark is a great guy who had us up and working in a very short period of time. It was painless.
- Joseph Vaslilades
Pittsford, NY
Ron: Had a wonderful experience, love that my garage door is working and quiet. Your installer was professional, kind, knowledgeable and neat. Very professional thank you, he explained everything to my son and I. Your company gets a 5. Linda
- Linda Maehr
Product:
Fairport, NY
Dave did an outstanding job with the garage door installation. With it recently being painted, the door started sticking, thereby loosing its smooth operation. I called to have it checked, and a technician arrived shortly after I called. The sticking was caused by the paint still drying a month after is was applied. His suggestion of applying Vaseline between the doors (sparingly) resolved the issue.
- Neal Wiesner
Hamlin, NY
The technician was on time, even a little early. he worked quickly and efficiently. I thought the service was great and I would wholehearedly recommend the company to others. The price was reasonable, Ron was very informative and courteous. If you need a new garage door, I would not go to anyone else.
- Debbie and jess Markel
Fairport, NY
We are very happy with the installation of a new garage door. The installer was very friendly and courteous and became exactly when he said he would. He did a great job.
- Mike Gulvin
Product:
Pittsford, NY
We were very happy with Precision! Their pricing was very competitive and their workmanship was professional. The sales rep [Ron] was friendly and informative without a high pressure sales pitch. The installer [Dave] was friendly and efficient. The new door looks and functions great! We would certainly recommend this company. Thank you Precision!
- Tom Konopka
Product:
Fairport, NY
I had a new garage door installed. It was a very favorable experience. The technician was very efficient and knowledgeable. The installation was done in the time I was told. I asked him for his card as my neighbor wants to have a new garage door opener installed. She will call him and make an appt. Thank You
- Frances Allen
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Wonderful prompt service. Very courteous technician.
- Susan Gasparino