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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you so very much for your detailed review! We really appreciate it!
Brockport, NY
Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!
- David Garrison
We appreciate your review, thank you!
Rochester, NY
David Mackay and Dave Ackley were very professional and knowledgeable. They replaced the 20 year old door opener and 40 year old rollers, then added security cables for the springs, all in about an hour. They left the area cleaner than they found it. Their instructions and explanations were clear and concise. I recommend these two gentlemen and Precision Door Service without reservation.
- Bruce Hook
Thank you very much for sending us your comments! We appreciate you as our customer!
Product:
Churchville, NY
excellent service
- Robert
Thank you for sending us your review!
Product:
Rochester, NY
Fast, efficient, friendly service!
- Carol
Thank you very much!
Rochester, NY
Service was prompt and efficient. He was very personable and helpful.
- John Osullivan
Thank you very much for sending us your review! Great job by Mark!
Webster, NY
Mark was very punctual, professional, and explained exactly what needed to be repaired. The work was done quickly and efficiently.
- Danielle Durkish
We appreciate you as our customer, thank you very much!
Rochester, NY
I called to have a faulty door opener repaired & service tech suggested I save my money for a new opener. Several months later I received new door, new opener w/key pad. Haven't been trapped in the garage since. Such a great investment; several years later I called to have a new door, new opener and key pad installed at my moms home. Would absolutely recommend your service because you truly wear the name precision well. Thank you!!
- Tatanisha Fowler
Thank you so much for continuing to choose our service! We really appreciate you as our customer!!
Service Provided:
Product:
Residential Technician: Felix Coriano
Pittsford, NY
The tech showed up 40 minutes early which was excellent and freed up our day. He was quick and efficient in assessing the issue. He didn't fabricate a problem in order to make a sale. He was honest and forthcoming in his assessment and actually saved us money by fixing the door. We will need to replace it eventually due to existing problem but we were spared a large expense for now. I would recommend this company without hesitation.
- Steven Grodensky
Thank you for taking the time to send us your review!
Rochester, NY
I called Precision yesterday and Dave MacKay came out a couple hours later; we needed two new garage door openers and new springs on one of the doors (the other door had had a spring replaced a year or so ago). Dave was very knowledgeable, courteous, and did the whole job that same day, finished up in a couple of hours. We were so relieved to have the job done so efficiently and quickly. The price was in keeping with other area technicians, etc. I would highly recommend Precision. Thank you!
- Ann Chacchia
Thank you very much for choosing our service, we appreciate it!!
Product:
Webster, NY
My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin
- Kevin Rothfuss
Thank you very much for your detailed review! Great job done by Felix!
Rochester, NY
Came right away to help me, so I could get my car out for work. Very professional, kind, and helpful.
- Melissa Walsh
Thank you very much for your review!!
Product:
Rochester, NY
Our technicians arrived early (which worked out fine for me) and worked efficiently. They quickly identified the problem and fixed it quickly. They also gave me information about how to prevent issues in the future.
- Glenda Prins
We appreciate you as our customer, thank you!!
East Rochester, NY
Ron was very personable and explained everything and was very efficient. I would highly recommend him. (5 star)
- Wilma Olsen
Thank you for choosing our service!!
Pittsford, NY
Mark was great. He explained the situation, pointed out more cost effective options (long-term), but also listened and responded to my particular concerns and limited options (short-term). Ultimately he guided me to the best solution for the moment and suggested options for a long-term solution within our local constraints. I saved some money short-term, but more importantly, I'll be back to Precision for the long-term improvement once I have approvals from the Historical district. Awesome service; couldn't ask for anything better.
- John Temp
Thank you very much for sending us your detailed review!!
Product:
Hilton, NY
Broken torsion spring. Precision (Ron) fixed it the day I called; important since my car was trapped in the garage. He recommended some other problems that needed attention and took care of them as well. Top shelf company.
- Ken Yare
We appreciate you as our customer! Thank you!
Rochester, NY
Your technician Dave was on time, friendly and talked me through both options. We have used Precision twice now and have been very pleased on both occasions.
- Maggie Murphy
Thank you very much!
Product:
Pittsford, NY
Precision replaced two garage doors. Seamless experience from selecting the doors through installation.
- Michael Kane
Webster, NY
it was a Sunday morning when the cable on my 24 year old garage door broke. I called Precision and by mid afternoon Mark from Precision had replaced both cables and had my door up and running. Great service all the way around and I would highly recomend them. Will be calling them in the Spring to replace my old door with a new insulated one.
- Michael Personte
Rochester, NY
They arrived right on time and did a great job with a difficult repair. They were courteous and identified several options for approaching the problem. They did what they promised and then some.
- Jacob Vinocour
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
They responded to my call quickly and sent a technician to our home for the door inspection. Although it seemed the issue was not related the garage door, they still gave us advice without a charge. Very good job!
- Yanxia Chen
Product:
Rochester, NY
Our technician, Dave, was courteous, efficient, and thorough. He consulted with me to be sure I was happy with placement of keypad / opener, confirmed that we wanted the cable release, and spent time to explain how everything works. You quoted the lowest price, but we don't feel that we sacrificed anything by going with the lowest bidder.
- Arnold Boldt
Product:
Rochester, NY
Technician Dave arrived 30 minutes early. Springs were replaced in less than 30 minutes. He checked the operation - nice job!
- Jim Hendron
Product:
Fairport, NY
We were pleased with the quality of work done by your technicians and appreciated being informed prior to the work being done what our options were.
- Sharon and richard Morales
Rochester, NY
Tech arrived on time. He has replaced broken parts. He showed me how to perform maintenance on my own. I recommend Precision. Mark- thank you very much!!!
- Vithal Sanapala
Fairport, NY
Serviceman showed up early which was no problem; he completed the installation of the new rollers in a timely manner. He also installed a key to use in the event that the garage door power failed. The key and wire disconnects the cable from the motor so that you manually raise the door.
- Robert Weber
Product:
Rochester, NY
Five Star Rating ! All three of the men (Ron, Gary and Mark) who represented Precision Door during the preparation and installation of our new garage door conducted themselves in a very professional manner and went out of their way to do the job as accurate and professional as it could have been done. Due to unforeseen obstacles, the completion of the job took a bit longer than anticipated, but the quality of the end result outweighed any of that. Thanks for making it a positive experience. Dave
- David Polasky
Product:
Pittsford, NY
Mark did a great job for us! Our garage door spring was broken and he replaced it in 15 minutes flat!!!
- David House
Mendon, NY
The Precision Door representative I spoke to on the telephone to schedule a service call was professional and offered a timely appointment. The service technician called prior to arriving and was experienced, courteous, and neat. I highly recommend Precision Door Services as a top-notch company.
- Marlene & Sean Hanna
Product:
Rochester, NY
Ron did my first service garage door call a few years back and was very impressed with his honesty. Ever since I've always called Precision when I needed garage door work. Tonight Dave just did an emergency call and fixed my garage door. He was very professional and kind. I'm very pleased with your employees and their work. Thank you very much.
- Maria Garcea
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I reported that my gargae door opened by it self and was making a noise with in 45 minutes of placing the call the gentleman was here diagnoised the problem and replaced the door opener, everything was done from the inital call to a finish product. Thank you so much. I would highly recommend you to anyone that needed help with their garage d oor. 5 stars in my book is underrated I would give you and your coman y a 10 Joanne Mabb
- Joanne Mabb