5.0 1 2 3 4 5 2,789 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 60

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across Monroe-area communities for fast, reliable garage door help delivered by knowledgeable, courteous technicians. Reviewers consistently praise the company’s clear explanations, easy scheduling, responsive communication, fair pricing, and high-quality repairs and installations. Many customers also note honest recommendations, no-pressure options, and strong repeat-service loyalty.

What Customers in Your Area Mention Most

Responsiveness (448) Customers frequently mention quick callbacks, fast appointments, emergency availability, and technicians who arrive sooner than expected when a door is stuck or broken. Professionalism (421) Reviewers repeatedly describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Communication (319) Customers appreciate clear explanations, advance arrival updates, text/photo notifications, and thorough walkthroughs of the problem, repair, and options. Speed (286) Many reviews emphasize same-day or next-day service, quick diagnosis, and repairs completed in a short time frame. Expertise (274) Reviewers consistently say the technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the fix in understandable terms. Trustworthiness (233) Customers often highlight honesty, integrity, no-pressure recommendations, and technicians who recommend only what is needed. Friendliness (221) The staff is commonly described as friendly, personable, kind, and pleasant to deal with, including both office and field teams. Value (192) Reviewers frequently call the service fairly priced, reasonable, affordable, or worth the cost, especially given the quality and convenience. Workmanship (181) Customers praise the quality of the repairs and installations, often noting that doors, openers, springs, and related hardware work smoothly and correctly afterward.

Recent Reviews from Monroe, NY

Marc Eick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/02/2016

Dave Ackley showed up within 24 hours of service request and was able to isolate my problem and resolve it quickly, while providing routine maintenance tips to keep my garage door operating smoothly for years to come. Great service provider!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Dave!

Service: Garage Door Repair

Charles Predmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/30/2016

Very efficient and professional

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Garage Door Opener Install

Product: Garage Door Opener

Tim Bubel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/29/2016

Very happy. My door got fixed. Explained all my options. Didn't try to sell me something I didn't need. He was very friendly. THANK YOU !!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Garage Door Repair

Delores Orians

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/27/2016

Outstanding!!! HE CAME ready to install. Most quiet door opener i ever herd. He replaced a unit with the first letter of the name being "G" that was only a few years old and was not good at all. They dont make them the way they usedto. Real Quality with the new one and life time warrantee. Happy Camper!

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Garage Door Opener

Donna Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 06/24/2016

Great service and garage door. One panel of my door came dented from the manufacturer. The door was installed and the payment was not taken until the new panel was installed. It was installed today.The door is great. Fantastic technicians. I have recommended Precision to numerous friends and family.

Response from Ron Business Owner

Thank you very much for sending us your review! We appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

John Mccormick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/22/2016

It took a little time for the garage doors to arrive from the manufacturer but it was well worth the wait. The actual installation went as smooth as silk. Dave and Fred arrived on time and went to work immediately. They were installing two single garage doors after they had removed the old wooden doors. They asked us questions whenever there was an option available and completed the installation on time and to our complete satisfaction. They cleaned up after themselves as if it were their own home.

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Install Garage Doors

Product: Garage Doors

Lou Pulvino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/16/2016

Fred did a nice job. He was informative as well as pleasant!

Response from Mary Business Owner

Thank you very much, we appreciate you as our customer!

Service: Garage Door Repair

Douglas Bantle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, NY 06/13/2016

Dave Ackley just finished up getting our garage door working perfectly again. He was prompt in his arrival, even early. He pointed out how the door could potentially be improved with some new parts. Great Job!

Response from Mary Business Owner

Thank you so much for sending in your review! Great job by Dave!

Service: Garage Door Repair

Product: Rollers

Michael Buckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/11/2016

Very nice job. Fixed the obviously broken spring, and maintained the rest of the door system. Both garage doors are now tiptop.

Response from Mary Business Owner

We really appreciate you as our customer, thank you for your review! Great job Dave!

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Pallifrone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2016

great job

Response from Mary Business Owner

Thank you for sending us your review!

Service: Garage Door Repair

Product: Springs

John Travers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/09/2016

Ron met me at my daughter's home to review options for a new garage door. He was extremely helpful, competent, and professional. He explained our options, made recommendations, and provided a very fair and comparable price for the service. Most importantly, the new door will be delivered and installed three days from now on a Sunday. I would recommend the services of Precision Door without any hesitation.

Response from Mary Business Owner

Thank you for taking the time to send us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Robert Salata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2016

Called for advice, scheduled an appointment for the same day. Dan quickly found the problem and corrected the malfunction. He explained what he did so next time maybe I could repair myself. Nice guy for sure glad I made the call.

Response from Mary Business Owner

Thank you very much for your review! Great job by Dave!

Service: Garage Door Opener Repair

R.Swayze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Serviceman called early to advise he would be a little late (really wasn't late). Gave me recommendations (normal sales stuff) but had no problem when I chose option I needed. Installed quickly & didn't seem to mind me watching. Too dangerous to try myself..... Was very satisfied with price and installation.

Response from Mary Business Owner

Thank you for sending us your review & comments! We appreciate you as our customer! Great job Drew!

Service: Broken Garage Door Spring Repair

Joy Liese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased with service; well explained; repaired promptly and technician very informative.

Response from Mary Business Owner

Thank you so much for sending us your review! Great job done by Dave!

Service: Garage Door Repair

Richard Braverman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/31/2016

We converted our old two-door garage into a handsome new 17 foot door. What a difference!! Not just in the ease of car entry and exit, but in the “size” of the garage. Thank you Precision for your advice and installation. Our garage suddenly grew larger!

Response from Mary Business Owner

Thank you very much for your detailed review! Great job done by Drew!

Service: Install Garage Doors

Product: Garage Doors

Gloria Wilner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/19/2016

Before deciding which garage door company to choose, I got estimates from all of them. There wasn't a big difference in prices but there was a huge difference in way of doing business. Precision was the winner by far. Now that the job is finished, I know I made the right choice.

Response from Ron Business Owner

Thank you so much for sending us your detailed review! We really appreciate you choosing our service! Great job done by Dave!

Service: Install Garage Doors

Product: Garage Doors

Chrissy Doggett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/17/2016

Amazing service!!! And FAST!!! We had a beautiful new garage door installed a few years ago by Precision and knew that it was only a matter of time before we needed a new garage door opener. They never tried to push that on us either and said that the one we had was still working fine. Well..... today was the day that it stopped working! I called Precision at 11:15 and the whole thing was installed by 1:00!! Great people!!! Thank you so much!!!

Response from Mary Business Owner

Thank you so much for taking the time to send your detailed review! Thank you for continuing to choose Precision!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Katherine Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/16/2016

Yes, I ran into my own garage door! I only wish I could have blamed someone else. However, it only got better from that point on. I called Precision and Ron came out the next morning. What a pro! He helped me choose the right door at a great price, and arranged to have it installed two days later. Dave arrived right on time and was finished in a flash. He cleaned up all the old door parts, the boxes, everything. Precision recycles and that's very important to me. Most of all, l LOVE my new garage door. It's better than I imagined. Thanks Precision. You've earned my business.

Response from Mary Business Owner

Thank you so much for the AWESOME & detailed review! We appreciate you taking the time to send it! Great job done by Dave!

Service: Install Garage Doors

Barbara Gropp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were impressed with Drew's work and attitude---very friendly man, and we would certainly recommend him to anyone needing garage door help!

Response from Mary Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Opener

Bruce Costello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dave just left doing the repair on my door & all seems well now. Very pleased with the service & Dave's professionalism. He was very sincere in wanting to know that I was satisfied with the job, which I am. We talked a little about having a new door installed & it's something I'll definitely consider in the future. If & when I do, I'll definitely give your company the job. Thanks again.

Response from Mary Business Owner

Thank you for sending us your detailed review! We really appreciate you as our customer! Great job done by Dave A!

Service: Garage Door Repair

Product: Cables

Gerald Mastrodonato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/09/2016

Felix did a great job. His work was quality and he provided me with everything I needed to know about my new lift master. He showed excellent people skills and I couldn't be more satisfied.

Response from Mary Business Owner

Thank you so much for sending us your review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Garage Door Opener

Scott & shannon Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/01/2016

awesome job ....new door was installed the next day :0)

Response from Ron Business Owner

Thank you very much for your review!

Service: Install Garage Doors

Product: Garage Doors

Joe Termotto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/26/2016

Just a note of thanks for sending Felix and his helper Fred to my home. They were very punctual and did a great job in the repair work. They were very courteous and your company should be proud to have them as employees.

Response from Ron Business Owner

Thank you very much for your review!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

David Eddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/25/2016

Felix and Fred installed a new opener for us. Employees like this is why the business is rated 5 stars. The work was completed efficiently and professionally, these guys knew their stuff!! Also very personable.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Chris Makley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/22/2016

After a rough start and a few SNAFUs, I'm happy to report that my new garage door is very garage doory! Honestly though, Drew had a rough time of it between a door screen he had never seen and then finding out that the wrong sized door had been sent. He was rightfully frustrated, but kept calm and showed nothing but a professional demeanor. Once the initial humps were dealt with, things went smoothly and as an added bonus, the door was 100% finished just as the rain hit. Hopefully will never need a new door again, but if I do I know who I will call!

Response from Ron Business Owner

Thank you very much Chris, we really appreciate your review and your patience on the job as well! Great effort and job done by Drew!

Service: Install Garage Doors

Product: Garage Doors

Randy Livermore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/21/2016

Ron , The service your company did I am very pleased with and the wife loves the new garage door. Dave and the other mechanic did a great job. Hope your commercial comes out well also. We had fun with it.

Response from Ron Business Owner

Thank you so much Mr. Livermore, we really appreciate it greatly!

Service: Install Garage Doors

Product: Garage Doors

Iris Vice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/21/2016

Great service!

Response from Ron Business Owner

Thank you! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Carol & stewart Caswell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/21/2016

I chose Precision because I liked your ad in the telephone book. We are pleased with the job that was completed in a short amount of time and choose a rating of 5 stars.

Response from Ron Business Owner

Thank you very much!

Service: Broken Garage Door Spring Repair

Wayne Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/12/2016

Ron, your men did an excellent job. I'd give them a 5 star. Thank You Wayne

Response from Mary Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Nicole Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/06/2016

Thank you for showing up early and fixing the garage. We really appreciate your help.

Response from Mary Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624