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Garage Door Repair Reviews in Monroe County, NY (Page 66)
Precision Garage Door of Rochesterhas received 2724 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much Angela for being our loyal customer, we really do appreciate it!
Rochester, NY
Friendly, timely service. Our service tech was able to fix our door and extend its life. I will definitely call them when it's time to replace.
- Kathy Masters
Thank you very much for being our customer, we really appreciate it! Great job by Mark!
Product:
Webster, NY
I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.
- Kathy Smith
Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!
Pittsford, NY
Ron, I am very pleased with Precision Door. I will call your company whenever we have a problem. Extremely pleased.
- Wendell Smith
Thank you very much!
Product:
Rochester, NY
YOUR-TECH,DREW-SHOULD-HAVE-A-5-STAR-RATING-FOR-THE-WORK-THAT-HE-DID-ON-THE-GARAGE-DOOR.
- Elizabeth or william Devore
Thank you very much! Great job done by Drew !!
Churchville, NY
When the spring to my garage door broke on a Thursday morning, I called the two places I knew to schedule a repair. One could come Friday afternoon and one on Monday. My car was in the garage and I could not open the door. Being without my car until then was not an option I looked online for another company and found Precision Garage Door. Their add said "same day repair" so I called them. They scheduled an appointment for between noon and two on Thursday! Dave MacKay arrived at 10:30 and offered to come back later if being early was inconvenient. Are you kidding? I was thrilled. He checked out the door, explained what was needed and fixed it right away. He had the parts in his van. I even got to use the online coupons! I would call Precision again and recommend them to others.
- Jacquie Schur
Thank you so much for choosing our service, and for sending such a detailed review! We really appreciate it. Great job done by Dave!!!
Product:
Pittsford, NY
5
- Karl Williams
Thank you very much for choosing us! Great job Drew!
Product:
Rochester, NY
We had our garage door replaced. We are extremely pleased with the door, the courtesy and expertise of all who handled the installation from start to finish. We would highly recommend Precision!!!
- Nino Trunfio
Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!
Product:
Rochester, NY
Service was excellent!! A five star company in my book!!
- Ben Slomba
Thank you very much for your comments, and for choosing us! Great job by Drew!
Rochester, NY
Felix called before he came at the appointed time. He worked quickly and showed me the broken part (the thing the chain goes around) and replaced same. He also did some routine maintenance for me. I am pleased with the quick response of Precision and will certainly call them again if there's a need.I would give Precision a 5 and Felix a five as well.
- Kathy Dudley
Thank you very much for sending us your comments! Great job done by Felix !!
Fairport, NY
I rate Mark with 5 stars. Prompt, efficient, knowledgeable. Explained everything in detail. Next will get a new garage door when winter is finally over.
- Rosemary Smith
Great review for Mark, thank you very much for sending!
Product:
Webster, NY
We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.
- Joe LaPlaca
Thank you so much for sending us your review, we appreciate it! Great job by Drew!
Product:
Fairport, NY
5 star service, Ron was extremely friendly and informative. He explained everything he was doing and showed me what the problem was. He offered options and repaired the opener. Everything was done in about an hour. I would recommend Precision Door to everyone.
- Phil Hussion
Thank you very much for choosing our service! We appreciate you as our customer! Thank you!
Rochester, NY
Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.
- KEVIN
Thank you for your review Kevin! We really appreciate you as our customer!
Rochester, NY
Great service. The person who came was efficient and fixed the problem quickly. Very low cost for the house visit as well. I would recommend them to friends.
- Wakenda Tyler
We appreciate you as our customer, thank you for your review! Great job by Felix !
Fairport, NY
Your man (unfortunately I didn't get his name) arrived very promptly, assessed the situation and performed repairs very ably to our complete satisfaction. I would hope that we do not require your services in the future but if we do I would not hesitate to call and/or pass your firm's name along to anyone who did require repairs.
- Brendan O'riordan
Thank you very much for sending your comments & review! Great job by Felix!
Rochester, NY
Definitely 5 stars! Ron was very professional and helpful in helping me to select the best garage door for my home that was built in 1923. Felix was also incredibly professional and hard working in the instillation of my new door, even in the most unpleasant weather. I will highly this company and these people to anyone. Thank you for your excellent service.
- Cathy Anthony
Thank you very much for sending us your review! We really appreciate it!
Rochester, NY
Precision was recommended to me by my parents who were very satisfied with the service they had recently experienced with Precision to fix a broken spring. We needed the overhaul package where they replaced the springs, cables, pullies, etc. Felix was very knowledgeable and friendly and completed the work in a very reasonable amount of time. I especially liked receiving an email prior to the service date with pictures and names of the technicians so I was familiar with who might be showing up at my door. I would call them again if I ever need their services, but hopefully that won't be necessary for a long while now. I would highly recommend them.
- Karen Pope
Thank you very much to you & your parents! We really appreciate you as our customer! Great job by Felix!
Pittsford, NY
Excellent response time and completion of repair.
- Thomas Clark
Great review for Dave, thank you! We appreciate you as our customer!
Product:
Pittsford, NY
During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.
- June Katz
Wow, thank you for such a detailed review! We appreciate your comments, and thank you for choosing us! Great job done by Dave!
Product:
Spencerport, NY
I can't say enough about your company. Our new garage door with windows is beautiful. The installer did such a nice job, cleaned up everything after himself. We didn't have to do anything after he left, except admire his work. I have to give him credit, he installed our door in below zero conditions. He insisted on doing it regardless of the weather. I will recommend your company to everyone. Thank you Precision and your dedication of excellence!
- Anne Granata
Thank you very much for choosing us, and for sending such a detailed review! Great job done by Drew!!
Product:
Pittsford, NY
Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson
- Benjamin Johnson
Great job Dave! Thank you for sending us your review!
Webster, NY
The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.
- Joesph Walsh
Great job done by Felix! We appreciate your comments, thank you!
Rochester, NY
I called Precision when my garage door broke they were very courteous and professional. The Technicnian was very honest when when estimating the repairs. I highly recommend and will use them in the future.
- William Gillett
Thank you very much for sending us in your comments!
Rochester, NY
So glad I called Precision. During this cold February, by garage door opener wouldn't open. I called, and that day Mark was there. Luckily it was a simple repair and was taken care of quickly. Mark was very courteous and nice to chat with for a bit. I will definitely call this summer to get a tune -up done.
- Stephanie Abel
Thank you very much for choosing us & for sending your review! Great job done by Mark!
Rochester, NY
Your guy did a great. He came same day and he knew what he was doing. Thanks
- PETE LAROSA
Thank you very much for being our customer, and sending us your review! Great job by Drew!
Webster, NY
Drew was competent and informative re the mechanics of the door.
- Georgia DeGregorio
Thank you very much for choosing our service, we appreciate you as our customer! Great job by Drew!
Pittsford, NY
I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.
- Mark Wittman
Awesome review, thank you very much for sending all those details! We really appreciate you as our customer!
Webster, NY
We have used Precision on multiple occasions and we have always been happy with their service. This time around, the winter weather finally caught up with our old garage and our cable snapped, leaving our door suspended and jammed. Our service was immediate; repairs were made as well as pressure-free recommendations. Their fees are extremely reasonable and everything was back up and running within an hour. We will be coming back to you guys for all our service needs!
- Kristi Wigton
Thank you very much for being our returning customer, we really appreciate it! Great job done by Mark!
Webster, NY
Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars
- Kathlene Ferrari
Thank you very much for calling our service & for sending us your review!
Five stars plus!!! It is rare these days to find a reliable, reputable, and truly honest repair service . It is my opinion that I find all of this with my two experiences with your company & Ron. From the courteous live person that answers your call to the confirmation email & pictures of the tech I can expect to see at my door. Applause , applause , I will refer you on my FB page as well as to my colleagues at work.
- Angela Visconte