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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2474 reviews, averaging 4.96 Stars:
Fairport, NY
Pittsford, NY
Arrived home last night from out of town travel to discover garage door opener chain had disengaged from track and door could only be operated manually. several years ago had had good service from Precision for a different problem, so I called this morning. They were able to provide emergencies service in less than four hours, Sadie, technician, was very professional, courteous and thoroughly likable. He diagnosed the problem promptly and replaced the 15 year old unit with a new one…all on this same visit at a reasonable price. Hopefully wiil not need their services anytime soon, but fully recommend to anyone who does
- Jim Whelan
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Residential Technician: Sadmir Hamzic
Rochester, NY
Outstanding customer service and Professional knowledge of repair and product. “ Z “ is a terrific repair and install professional, he was wonderful to work with. Thanks again.
- Thomas Peruzzini
Hamlin, NY
Z was very professional. He explained all the options. Did a great job. He didn't try to sell something we didn't need. And he made some adjustments to have door work better Happy to have same day service for our broken door!! We will recommend Precision Garage Door
- Mike Nenni
Rochester, NY
Our installer Zikret Osmic gave us three optiond for the repair. No pressure on either option.Did a great job!
- Joe Barravecchio
Rochester, NY
The spring on our garage door opener broke over the weekend and we couldn’t be happier with the service received from Precision! They came within a couple days and repaired it so fast. The prices were very reasonable too. We had a quote from another company that wanted to charge double! Very pleased and happy with Precision. Will definitely be using them again and again. Thank you!
- Natalie Heinsbergen
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Residential Technician: Sadmir Hamzic
Fairport, NY
We just had a new garage door installed. Excellent experience from start to finish! Oustanding communication and customer service. Ron, the owner, even came over himself to install mounting brackets on our garage door opener at no extra cost. Their garage door prices are the best in town. Highly recommend!
- Susie Kachurak
Pittsford, NY
Precision Door Service recently installed new garage doors for me. They had been referred by the previous owners of my home who had used them for many years. Their technicians were very friendly, professional, and helpful both in explaining my options and performing the installation. I'm very pleased with my new doors and would highly recommend them.
- Linda Morrissey
Brockport, NY
My garage door opener would not work. Found the spring had broken. Since this is something that does not happen very often, once in a lifetime, we had no idea who to contact. We of course did an online search and discovered your website. I was sold just by reading the reviews and the "Calls answered by live operator 24 hours" Made an appt for the very next day. I appreciated the txt and the photo of the technician. And the call from the technician with an arrival time. Technician inspected and determined the cost/time. He replaced broken spring and lube'd the rails etc. and completed the job quickly. I highly recommend the Precision Garage Door Service. We are very happy with the professionalism of the technician and this company. Thank you!!
- George Cedeno
Webster, NY
It was easy to schedule an appointment. They do not charge extra for Sunday service. The technician (Sadmir) was efficient and competent. He called to ask if he could arrive early. He finished the job quickly and answer all my questions. I elected to not only fix the problem but replace other aging parts while he was here.
- Jeffrey Moosmann
Penfield, NY
I must say, Precision Door Service proved to be an excellent choice to replace the springs on my garage door. Using their on-line appointment scheduler I was able to secure a visit the very next day. No issue whatsoever. Phil M. showed up at the appointed time and proceeded to work up a quote for the work. The price, I thought, was more than fair and Phil accomplished the work within an hour. He was friendly, professional and meticulous. He also explained carefully the options I had without overselling. I could not have selected a better company. A good experience.
- Charles Lempke
Rochester, NY
quick response...met commitment on time..fair price doesn't get much better than that.
- Bob Eisemann
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Residential Technician: Sean Seelig
Irondequoit, NY
Great company and service! Would highly recommend them. The technician was on time, explained what was wrong with the opener and what needed to be done to fix it.
- Laurie B.
Webster, NY
Dealing with Ron and Mary have been a pleasure. Looking forward to our new garage door.
- Jim Sapienza
Pittsford, NY
The young man did a very good job. Appreciate the quick response in coming over. Thank you. LARRY Schulman
- Larry Schulman
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Residential Technician: Phil Mormon
Rochester, NY
I have used Precision several times in the past and each technician that has come out has been extremely professional and knowledgeable. They have done a tune-up, replaced springs, and fixed an issue with my opener in the past. Ron, the owner, resolved my problem today in a short amount of time, clearly explaining and demonstrating what I could do if the problem arises again. They are my go-to company for garage door and garage door opener repair/ installation.
- Debbie L.
Rochester, NY
They did the original install for a house I purchased. They replaced the bottom seal and lubricated everything, with a smile!
- Robert Snyder
East Rochester, NY
Felix was incredible, I honestly can’t praise him enough! He was so kind and patient through a tricky garage door issue and didn’t give up until he figured it out. He explained all my options for fixing the garage door moving forward and never made me feel rushed or pressured to make a certain decision. Thank you so much Felix!
- Ryan Stickney
Irondequoit, NY
Great service. Had new door installed last year and had new garage floor put in last Fall. Rain water was coming in under the seal. Door needed to be reset due to new floor. Came the next day after I called. The initial install last year was also really good. Ron measured and explained the new door and opener options himself. The guys that did the install were marvelous. Very clean and neat job. Very happy with this company.
- Darlene
Pittsford, NY
Ron, you did a very good job! Thank you!
- Shen Wang
Rochester, NY
Excellent job again. The reason I keep going back is because the service is exceptional, the employees are courteous, and the quality is fantastic. Today was no different.
- Rick Stark
Brockport, NY
We highly recommend Precision Garage Door of Rochester! Our technician, Zikret, provided excellent guidance and service throughout the process. Replacing our old door was not a planned purchase but we are very happy we did!
- Susan Smith
Rochester, NY
I was able to get an appointment for our garage door repair for the next day. The technician, Felix was right on time, very professional, and immediately identified the problem. He was able to get the new rollers and installed them very quickly and securely. He then inspected the entire track, making sure it was clean and lubricated properly and told me everything was now Safe and Repaired. The work was completed quickly, safely, and accurately. Great job Felix.
- Jim West
Webster, NY
Your website is easy to navigate. The technician was professional and quickly fixed the problem. I was advised to upgrade my very old sensors which no longer were reliable.Thank you!
- Rigmor Miller
Pittsford, NY
Purchased new doors
- Len Lanphear
Honeoye Falls, NY
Excellent, prompt, polite, and superb service by Nick.
- Jerry Krackov
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Residential Technician: Nick Dillman
East Rochester, NY
Ron and John are the best! Fast & efficient warranty repair. Easy scheduling too. Thanks SO much.
- Ray Seward
Rochester, NY
Very friendly. Did job quickly . Very pleased
- Carl Follaco
Fairport, NY
I always call Precision for my garage door needs. I have been working with Precision for 25 years. The technicians that come out are always professional and courteous. They are very knowledgeable and take great care in their work. I can rely on Precision for fast and reliable service.
- Valerie Boone
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Residential Technician: Sadmir Hamzic
Brockport, NY
Our technician was Phill Mormon arrived right on time explained procedures what’s gonna be done professionalism is very important he showed that and then some thank you Phill will be calling you when the time comes to replace the door
- Bonnie D
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Ron was very professional and personable. We were not able to find a permanent fix, however he was able to find a work around for the time being. I will need a new garage door but he did not pressure me into a sale and went over my options and allowed me to make my own decision. I appreciate his help and honesty. This is an easy five star review and will be purchasing a new garage door when ready.
- New Customer