5.0 1 2 3 4 5 2,764 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 72

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Ross Fortunato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/18/2014

Ron was right on time and had my new door installed in less than 21/2 hours.The price was very good as was the service and everyone I dealt with had a great attitude Thanks and I highly recommend them.

Response from Ron Business Owner

Thank you very much for sending us your review! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Paul Strelau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/18/2014

Thank You!!!!!!!!!!!!

Response from Ron Business Owner

We really appreciate you as our customer! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ron Gutmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark was great, very friendly and professional. Work was done quickly, and the door closes perfectly now. Pulleys were a bit pricey, but coupled with the AAA Deal overall good value.

Response from Ron Business Owner

Thank you for sending us your review! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Joe Larue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/08/2014

Great job. Very pleasant, timely and efficient. You guys are the best!

Response from Ron Business Owner

Thank you very much for your review! We appreciate you as our customer!

Service: Garage Door Repair

Cynthia Consaul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The techician was knowledgeable and helpful. He explain what happen and what he needed to do to fix the door. He made suggestions how to keep it running smooth. He check the door and to make sure it was running ok. He even changed the light bulbs for me!Excellent service!

Response from Ron Business Owner

Thank you for choosing our service, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Cables

Bob Tabone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Doors!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Lynne Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/04/2014

Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!

Response from Ron Business Owner

Thank you so much for sending us your review, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Polito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Work was done on time. Worker was very professional. Thanks.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Garage Door Repair

Bob Tabone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Dorrs!

Response from Ron Business Owner

Thank you for sending us your comments! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Moi Leong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 08/04/2014

Mark was very professional and courteous. He explained the options and answered my questions. He completed the repair in a reasonable time. Great job by Mark!!!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Kelley Fahy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/02/2014

On time, very professional. Gave us options and explained everything perfectly. Service was done quickly and we could not be happier with our new opener! Precision should be your first and only call if you need any garage door service at all.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Lon McClure

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/28/2014

I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Barbara Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

Response from Ron Business Owner

Thank you very much for choosing our service! We appreciate you as our customer!

Service: Garage Door Opener Repair

Patty McPhilmy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.

Response from Ron Business Owner

Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!

Service: Garage Door Opener Repair

Barbara Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Garage Door Opener Repair

Jim Bird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/14/2014

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Barbara Done

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, NY 07/14/2014

Ron was our "Knight in shining armor"! Our garage door spring broke on Friday night (4th of July weekend). No other of the 4 garage door companies could help us before Monday. Both cars were stuck inside the garage. A few of our men folk tried to manually open the door, to no avail. Ron not only opened the door, he also replaced the spring for us, the next day! Ronnie is very personable and professional! That is a perfect combination! Thank you!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Nancy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/13/2014

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service: Garage Door Repair

Dave Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/11/2014

Work was professional and the needed time was taken to make sure the job was done right.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Service: Install Garage Doors

Product: Garage Doors

Paul Grim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/07/2014

Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.

Response from Ron Business Owner

Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Paul Reininger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/14/2014

Polite, knowledgeable technician. We have used Precision before and will definitely do so again.

Response from Ron Business Owner

Thank you very much for being a loyal customer! We really appreciate your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Mapes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/10/2014

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Colleen Johanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2014

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

Response from Ron Business Owner

Thank you very much for sending us your review, great job by Mark!

Service: Broken Garage Door Spring Repair

Stephen Cataldi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/06/2014

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

Response from Ron Business Owner

Thank you so much for your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Pam Will

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

Response from Ron Business Owner

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service: Install Garage Doors

Product: Garage Doors

S Esteban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2014

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

Response from Ron Business Owner

Thank you very much for sending us your review card! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Donald Calton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/29/2014

Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Mark Samolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/29/2014

My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

Response from Ron Business Owner

Thank you for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Chuck Dilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/24/2014

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

Response from Ron Business Owner

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service: Broken Garage Door Spring Repair

J Irvine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/22/2014

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

Response from Ron Business Owner

Thank you for sending us your review card! Great job Casey!

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624