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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2549 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

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A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

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A Response from: Ron

Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

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A Response from: Ron

Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

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A Response from: Ron

Thank you very much for being our customer, and for sending us your review! We really appreciate it!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

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A Response from: Ron

Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

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A Response from: Ron

Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The springs had broken on my garage door. The door was as old as the house. I talked to Mark about price to fix and price of a new door. I went with the new door. Mark did not pressure me and was willing to go with what ever I wanted. He showed up on time and had the new door installed in just a few hours. Looks great and Mark was terrific. Thanks, Kathleen Lewis

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you! Great job done by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A relative recommended Precision and we are grateful. Service was prompt and effective. Mark, the serviceman, was courteous and careful in explaining how our new opener works. We are very satisfied with our garage door repairs (replacement springs and opener).

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A Response from: Ron

Thank you very much for sending us your comments & review! We really appreciate you as our customer! Great job done Mark!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision Garage Door Service website. I was so impressed by your endorsements, I sent an immediate email. I received a call 15 minutes later. Prior to moving forward with the installation, a good friend mentioned that she was very happy with the garage door and opener you installed for them. I highly recommend the Precision (Marantec)belt-drive opener--it is smoooooooth! Everything about my experience with your company was 5 star. From my first contact with your company to Mark Sherman's expertise in installing the garage door opener. He patiently explained to me the operation of the system. During the time he was with me, he was cheerful, polite and very knowledgeable. Thank you Mark for allowing me to observe the installation process. I learned a lot from observing. If anything goes wrong, I'll have a better idea how it was put together and what to say when calling you for service. After waiting 3 weeks for installation of an opener from an unreliable company (which I cancelled), I had a new Precision opener from you in 2 1/2 days - Sent an email on Wednesday evening - installation was on Saturday. Special thanks to Mary and Jen for all the questions they answered for me prior to and after my installation. They are top-notch office staff. Old-fashioned customer service rarely exists anymore, but it does at Precision... I will recommend your company in a heartbeat.

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A Response from: Ron

Thank you very much Ms. Buechel for your very detailed review! We really appreciate you commenting on your experience with us! Great job done by Mark!!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ronnie: Mark was a courteous and competent professional who went out of his way to be helpful. I really appreciated his fine work. I will be sure to contact you again if the need arises. Cheers, John

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great. My garage broke on a Friday morning and a quick call to Precision led to a fixed door in the afternoon. Same day service was great! Also, Mark was able to make several adjustments to my garage door to improve insulation and operation. Thanks again! Matt

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best buying experiance ever, Ron presented me with differnt value added solutions that really saved me alot of time and money. Mark the installer was prompt and professional. Great company.

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A Response from: Ron

Mr. Riehle, thank you very much for your review! We really appreciate your comments, we are very happy to have you as our customer. Great job done by Mark!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

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A Response from: Ron

Ms. Reid, Thank you very much for sending us your review! We are really happy to hear that you're pleased with your new door & the installation process. Great job done by Mark!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark came within 2 hours of our emergency call when our door broke. It was 9:30 pm. He replaced the broken spring and gor our damaged door working so we could keep our early morning schedule without trouble.

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A Response from: Ron

Ms. Setti, Thank you very much for taking the time to send us your review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.

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A Response from: Ron

Thank you very much for sending us your detailed review, we really appreciate your comment! We so glad to hear that you are satisfied with your experience, thank you. Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response on a late Sunday night. Excellent service and technician.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

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A Response from: Ron

Thank you very much for your detailed review. Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second positive experience with Precision- prompt, professional, personable!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!

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A Response from: Ron

Thank you very much, we really appreciate your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your loyalty as our continued customer! Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an inspection done and a key lock installed so that I can open my garage door in the event of an electrical outage. Mark was very patient with all my questions and he took the time to explain what is done during an inspection and what I need to do to keep my garage door working properly.

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A Response from: Ron

Thank you very much for your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had quotes from 3 local companies. Precision was the lowest. Normally - I would go with the middle price but the way Ron explained and presented himself and the product sold me. The install went well and the tech. did a great job.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was great!! He had to push my time back a bit due to a long-running job, but he called me ahead of time to let me know, which I really appreciated. He got to my house EXACTLY when he said he would, which was also a bonus. He finished the job in less than 45 minutes. I would use Precision again without hesitating.

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A Response from: Ron

Thank you very much for your detailed review! Thank you for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very helpful in explaining the situation and trying all possible options before having to replace the garage door opener. He was very willing to work within my schedule, which I am great full for. I have nothing negative to say.

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A Response from: Ron

Thank you very much for choosing our service & sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624