WITH 3,167 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2474 reviews, averaging 4.96 Stars:
Honeoye Falls, NY
Rochester, NY
We needed our garage door opener repaired or replaced. I had previous experience with Precision and am always impressed with their website. So I called. The tech came out and without high pressure sales tactics informed us our opener could'nt be repaired (because it was so old, it no longer met code). He gave us the options and then proceeded to quickly and expertly install a new opener. He (Mark) was friendly, knowledgeable, thorough and neat and ultimately left us with a quiet and reliable opener that we'll enjoy for a long time.
- Donald Turk
Thank you very much Mr. Turk! We really appreciate you as our customer, thank you for taking the time to send us your detailed review! Great job Mark!
Product:
Rochester, NY
Plus: weekend appointments, good pricing. We needed two garage doors installed. Ron Kull came and gave us a price quote the same day we called the company. Job was done quickly and properly. Technician was great and professional. Great dog you have at the show room, by the way.:)
- Tamara Rutman
Thank you very much Tamara! We really appreciate you as our customer, and thank you for your review!
Product:
Rochester, NY
James P. wanted to let us know what a great job that Mark Sherman did and what a good technician he is. He was very happy with the service provided. Thank you
- James
Thank you very much for taking the time to give us a call! We're very happy to help you out! Thank you!
Pittsford, NY
Ron came earlier than expected, after calling first, which was nice. Saw immediately that door was out of whack and made good suggestions. New door opener, key pad,etc were installed quickly. The tech, Mark, did a great job and was good in explaining the equipment. Well done. Saw your ad in the yellow pages, had good reviews. Plus you are "local".
- Carl Grimm
Thank you very much for taking the time to send a review! We really appreciate you as our customer!
Product:
Rochester, NY
I was going to get 3 quotes, after talking with Ron, I chose Precision. He explained everything thoroughly and was prompt in getting the job done asap. Josh
- J. Gostomski
Thank you very much for your review, we really appreciate you as our customer!
Rochester, NY
Ronnie is fabulous! You will never be disappointed.
- Pam Wilterdink
Rochester, NY
Did a wonderful job. Explained everything first, door works better now than when it was first installed
- Grace Buck
Rochester, NY
Josh went over the top with customer service! He showed up on time at my house, explained my options for repairs, and did not pressure me on my repairs. He was informative, pleasant, and displayed great workmanship. He went above and beyond, and I feel the repair is worth more than I paid. I work in customer service everyday, and feel it's important to commend good work! We've lived in our house for 9yrs, and our door works better now than ever. Thank you Josh!
- C. Fields
We really appreciate the time you took to call us with your review for Josh. We thank you very much and appreciate you as our customer!
Pittsford, NY
My dealings with your firm over the past several years have been very positive, including repairs and, most recently, replacement of the door and the opener. The technician this last time, Mark Sherman, was very prompt, considerate and always concerned that the job be done properly and entirely to my satisfaction, which it certainly was. He spent extra time on a lingering problem, which I appreciated. I now get to enjoy the sound--or, I should say, the LACK of sound--of the garage door opening and closing smoothly. The overall rating is certainly a 5. Gary in Pittsford
- G. Fisher
Thank you very much for taking the time to send us your review! We really appreciate you as our customer, thank you very much!
Product:
Penfield, NY
I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.
- Ned Seachman
Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!
Rochester, NY
Your company should be proud to have Mark work for you. Thank you again.
- W. Fox
Thank you very much for sending us your review! We really appreciate you as our customer!
Fairport, NY
I reached out to the folks at Precision Door via email when my old garage door opener was acting up. Within a matter of a couple hours, I was provided with all the options for selecting a new opener and an appointment was scheduled for the next morning. Ron arrived on time, was friendly and professional. We discussed the opener options and he was candid about not selling me a model that I didn't need. Everything was installed and operating within an hour. Ron took time to explain all aspects of the operations of the new opener and he even programmed the auto opener in my car for me. I highly recommend these folks for any garage door needs. I actually need a new door this summer and will be contacting Precision Door for the replacement.
- Cindy Jewell
Thank you very much for taking the time to send us your review Mrs. Jewell! We really appreciate you as our customer and are glad that we could help you out!
Service Provided:
Product:
Other Staff: Ron Kull
Fairport, NY
You came one Sunday night and fixed our garage door. We were new customers, and we were impressed with your service. When our springs broke, we called you, and again, the service was WONDERFUL and at the time we really needed. Thank you! We will recommend you to others!!!
- David Thompson
Thank you very much for your review, we really appreciate you as our customer! Great job Josh!
Product:
Hilton, NY
Ron did a great job on fixing my garage door, my tension spring broke and 2 cables,Ron explained to me that a 16ft. garage door should really have two tension spring`s instead of one and that it would be safer.He was at my house early and got the job done fast. I will highly recommend Precision Door service to my friend`s and neighbors and I will call on them again for other work in the near future.
- Dan Keyes
Thank you very much Mr. Keyes, we really appreciate you as our customer! Thank you for your detailed review!
Rochester, NY
The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.
- Donna Pfahl
Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job done by Josh!
Product:
Fairport, NY
I was amazed that you were able to come out to my home the same day I called and it was on the weekend. I had a very old Craftsman opener that was malfunctioning. I originally called to have this opener and the door adjusted. Felix was very patient by explaining all my options, both in repairing the existing opener and the cost of a new one. I elected to go with a new opener, but never felt pressured by Felix to do so. Felix is an asset to your company. He explained what he was doing every step of the way and seemed to truly enjoy his work. Felix even programmed the factory installed opener I have in my car. I know the value of the opener he installed as I had done my research and had considered doing it myself. But his expertise was worth far more to me than the aggravation I would have incurred and, I could have never adjusted the spring safely or installed the braided cables on the sides, which was the original cause of the malfunction. Lastly, I was floored when Felix told me he had been with your company only about one year. Felix seems far more experienced than that. I would give him a hefty raise in pay! (No, I'm not a relative). Thanks to you, but mostly to Felix. Because of Felix I would hire you again and would refer my friends to your company.
- Jeff Zornow
Awesome! Thank you very much for taking the time to post a very thorough review, we really appreciate all the details! We thank you for choosing our service, and commend Felix on a great job done!!
Pittsford, NY
Quick response service, expert installation & clear instructions for use. Terrific!
- G. Wheelock
Thank you very much for your review & for choosing our service!
Rush, NY
Garage door opener quit. I looked online and found Precision.I called and they were here in a few hours. Felix was my technician. He was pleasant, friendly and professional. Discussed the options and went with a new Liftmaster opener. Felix installed the opener and adjusted the door. What a difference. So smooth and quiet. When I registered online, There was a $30.00 rebate.What else can you ask for. Great service and good prices.
- George Loomis
Thank you very much for your detailed review! We really appreciate your time and thank you for choosing our service! Great job Felix!!
Webster, NY
Same Day service, Excellent technician, Explained problem with door
- Mark Verna
Thank you very much for choosing our service, and for your review!
Rochester, NY
I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.
- D. Johnson
Thank you very much for taking the time to send your review! Great job done by Josh, we're very happy we could help!
Rochester, NY
I was very pleased with the service provided by Precision. They sent someone to my house quickly. Mark was very knowledgeable and explained every step of the process. I am very pleased with my new opener.
- Diana Luce
Thank you very much Ms. Luce, we appreciate your review! Great job Mark!
Product:
Greece, NY
I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!
- George Lunney
Thank you very much Mr. Lunney, and Claxton as well!! :) We're very happy to have you as our customer! Great job Felix!
Fairport, NY
The service to my garage door was on-time and professional in all respects. I would not hesitate to use Precision Door service again.
- Bob Lundquist
Thank you very much, we really appreciate you as our customer!
Rochester, NY
Thank you Felix!
- C. Blankman
Thank you for taking the time to submit a review!
Rochester, NY
Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.
- Nancy T.
Thank you very much, we really appreciate your review!
Rochester, NY
Thanks for all the options given to us. Our garage door works like brand new.
- D. Godard
Thank you very much for your review & your comments!
Fairport, NY
The technician from Precision Garage Doors did an excellent job to replace a broken spring on the garage door in an emergency situation at 11pm. He was extremely professional, knowledgeable and accomplished the job in a quality manner. Precision was recommended by my neighbor and they did not let me down. I would highly recommend them in the future.
- Debra Jacyszyn
Thank you Mrs. Jacyszyn for your time & comments, we really appreciate you as our customer! Great job Mark!
Product:
Pittsford, NY
Showed up promptly at the earliest available time Came prepared Game me good information Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website
- Mike Kocik
Thank you very much Mr. Kocik for your business and for your comments! We really appreciate you as our customer!
Henrietta, NY
Awesome!
- Michael Seidel
Thank you very much for your review & for being our customer! Excellent job Mark!
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Precision was Great! Everyone from the owner to the Technician, to Mary in the office..was Awesome..if you need garage doors, repairs or openers...Give them a try!
- Kristine Brassie