5.0 1 2 3 4 5 2,749 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 72

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Monroe-area communities, with customers consistently praising fast response, professional technicians, honest recommendations, clear communication, and reliable workmanship. Reviewers also frequently mention fair pricing, smooth scheduling, and quality door and opener repairs or installations that leave equipment working better, quieter, and more smoothly. Many customers describe the company as trustworthy and easy to work with, with strong repeat-business and referral sentiment.

What Customers in Your Area Mention Most

Responsiveness (272) Customers frequently highlight quick callbacks, same-day or next-day appointments, and rapid arrival when garage door problems need immediate attention. Professionalism (267) Reviewers repeatedly describe the technicians and staff as professional, courteous, respectful, and easy to work with from start to finish. Expertise (214) Customers praise the team for accurately diagnosing issues, explaining options clearly, and showing strong knowledge of garage doors and openers. Communication (189) Many reviews mention clear explanations, arrival updates, reminders, and straightforward communication about the repair process and options. Speed (183) Customers often note that repairs and installations were completed quickly, efficiently, and in the promised time window. Friendliness (168) Reviewers consistently mention friendly, personable, pleasant technicians and office staff who make the experience comfortable. Trustworthiness (154) Customers value the company’s honesty, low-pressure approach, and willingness to recommend only what is needed. Workmanship (146) Customers frequently praise the quality of the repairs and installations, noting clean work, solid results, and doors or openers working smoothly afterward. Value (132) Many reviewers say pricing was fair, reasonable, or worth the cost, and some specifically mention no-pressure estimates and cost-conscious options.

Recent Reviews from Monroe, NY

Barbara Done

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, NY 07/14/2014

Ron was our "Knight in shining armor"! Our garage door spring broke on Friday night (4th of July weekend). No other of the 4 garage door companies could help us before Monday. Both cars were stuck inside the garage. A few of our men folk tried to manually open the door, to no avail. Ron not only opened the door, he also replaced the spring for us, the next day! Ronnie is very personable and professional! That is a perfect combination! Thank you!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Bird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/14/2014

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Nancy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/13/2014

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service: Garage Door Repair

Dave Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/11/2014

Work was professional and the needed time was taken to make sure the job was done right.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Service: Install Garage Doors

Product: Garage Doors

Paul Grim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/07/2014

Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.

Response from Ron Business Owner

Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Paul Reininger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/14/2014

Polite, knowledgeable technician. We have used Precision before and will definitely do so again.

Response from Ron Business Owner

Thank you very much for being a loyal customer! We really appreciate your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Mapes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/10/2014

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Colleen Johanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2014

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

Response from Ron Business Owner

Thank you very much for sending us your review, great job by Mark!

Service: Broken Garage Door Spring Repair

Stephen Cataldi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/06/2014

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

Response from Ron Business Owner

Thank you so much for your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Pam Will

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

Response from Ron Business Owner

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service: Install Garage Doors

Product: Garage Doors

S Esteban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2014

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

Response from Ron Business Owner

Thank you very much for sending us your review card! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Donald Calton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/29/2014

Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Mark Samolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/29/2014

My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

Response from Ron Business Owner

Thank you for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Chuck Dilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/24/2014

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

Response from Ron Business Owner

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service: Broken Garage Door Spring Repair

J Irvine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/22/2014

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

Response from Ron Business Owner

Thank you for sending us your review card! Great job Casey!

Service: Garage Door Repair

Justin Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/20/2014

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

1st class technicians. show up as promised and the work is done quickly. Great job!!

Response from Ron Business Owner

Thank you for your comments & for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Don Haag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 05/02/2014

First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.

Response from Ron Business Owner

Thank you very much for your comments & review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Paul Celuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Jim Sproveri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/27/2014

We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Raymond Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2014

Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!

Response from Ron Business Owner

Thank you very much for your comments & review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Karen Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/24/2014

I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Richard Petrie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/24/2014

EXCELLENT JOB

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments!

Service: Broken Garage Door Spring Repair

Valerie LaForge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/14/2014

Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

John Fedison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/14/2014

Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Elizabeth Guancial

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/08/2014

Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer! Great job Casey!

Service: Broken Garage Door Spring Repair

Product: Springs

Neal Wiesner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/01/2014

Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.

Response from Ron Business Owner

Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Louis Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/25/2014

Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Robert Fort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/24/2014

Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Eleanor Nemeth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/24/2014

We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624