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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2651 reviews, averaging 4.96 Stars:
Fairport, NY
Thank you very much for sending us your review! We really appreciate it! Great job Mark!
Product:
Rochester, NY
Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!
- Tom Everetts
Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!
Product:
Rochester, NY
This is my second positive experience with Precision- prompt, professional, personable!
- P. Kromberg
Thank you very much, we really appreciate you as our customer! Great job Mark!
Rochester, NY
Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.
- K. Harrison
Thank you very much for your detailed review. Great job Felix!
Rochester, NY
Excellent service!
- P. Mahoney
Thank you very much for sending us your review!
Rochester, NY
Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!
- Terry Fustor
Thank you very much, we really appreciate your comments! Great job Mark!
Rochester, NY
Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem
- Robert Lloyd
Thank you very much for sending us your detailed review! We really appreciate your loyalty as our continued customer! Great job Felix!
Rochester, NY
I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.
- Robert Megargle
Thank you very much, we really appreciate you as our customer! Great job Mark!
Webster, NY
I had an inspection done and a key lock installed so that I can open my garage door in the event of an electrical outage. Mark was very patient with all my questions and he took the time to explain what is done during an inspection and what I need to do to keep my garage door working properly.
- Christine Labaro
Thank you very much for your review, we really appreciate it! Great job Mark!
Rochester, NY
Had quotes from 3 local companies. Precision was the lowest. Normally - I would go with the middle price but the way Ron explained and presented himself and the product sold me. The install went well and the tech. did a great job.
- Craig Lochner
Thank you very much for sending us your review! We really appreciate you as our customer!
Product:
Rochester, NY
Technician was great!! He had to push my time back a bit due to a long-running job, but he called me ahead of time to let me know, which I really appreciated. He got to my house EXACTLY when he said he would, which was also a bonus. He finished the job in less than 45 minutes. I would use Precision again without hesitating.
- John Petro
Thank you very much for your detailed review! Thank you for choosing our service! Great job Mark!
Rochester, NY
Mark was very helpful in explaining the situation and trying all possible options before having to replace the garage door opener. He was very willing to work within my schedule, which I am great full for. I have nothing negative to say.
- Liesel Schwarz
Thank you very much for choosing our service & sending us your detailed review! We really appreciate it! Great job Mark!
Fairport, NY
Very Professional; clearly outlined my options; explained the work and pricing.
- Douglas Lang
Thank you very much for choosing our service, and for sending us your review! Great job Mark!
Penfield, NY
Mark did an excellent job installing the 2 springs, on a very hot, hot day.. You have a super installer.. Ed
- Ed Plonsky
Thank you very much!! We really appreciate you as our customer! Great job done by Mark!!
Rochester, NY
Mark came very promptly and even waited for me as work made me late to meet him. He looked at the problem with a rusted track and quickly fixed it and got it fully working again. Visit plus small parts charge was quite reasonable.
- Shawn Kammerdiener
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!
Webster, NY
Mark Sherman not only installed my new steel garage door perfectly but answered every question I asked to my complete satisfaction. Thank you for sending a professional technician that enjoys doing a good job.
- Paul Schickling
Awesome job Mark! Thank you Mr. Schickling for choosing our service & for taking the time to send us your review!
Product:
Rochester, NY
I had used your service in the past so was confident your tech could help. He arrived promptly and had my door repaired quickly. He also cleaned up everything and offered suggestions on how to best maintain the door.
- Bob Drost
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!
Penfield, NY
Mark was excellent! He was on time, diagnosed the issue and completed the repairs very quickly. He was very professional and courteous. I couldn't have asked for better service! I would definitely recommend Precision to anyone!
- John Toto
Thank you very much for sending us your review, we really appreciate you choosing our service! Great job done by Mark!
Rochester, NY
Called after hours. The technician was at my house within an hour and the repair was completed in 30 minutes. The technician also thoroughly checked and tightened any loose parts on the garage door.
- Stephanie Petroske
Thank you very much for choosing our service & sending us your review! We really appreciate it! Great job Mark!
Rochester, NY
Mark went above and beyond to explain the operation of my garage door to me and gave tips on maintenance. Very friendly and knowledgeable.
- Michelle Fisher
Awesome job Mark! Thank you very much Ms. Fisher for sending your review, we really appreciate it!
Rochester, NY
Excellent!!
- C. Williams
Thank you very much for sending us your review!
Hamlin, NY
Our garage door spring broke at 7.15am on thursday 05.21.12. Phone call was made to Precision at 7.30am. Ron was here by 8.40am. Excellent service! Excellent Technician!
- F. Herman
Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you!
Webster, NY
Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.
- Ken Bello
Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!
Pittsford, NY
Excellent repair service. Fast and clean, and priced competitively. Technician Mark Sherman was informative, but did not try to sell me something I didn't need. Which means when I do need to buy, I'll go to Precision.
- Miriam Monfredo
Thank you very much, we really appreciate you as our customer! Great job Mark!!
Webster, NY
Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.
- Garrett Traver
Thank you very much for sending us your review, we really appreciate it! Great job Mark!
Pittsford, NY
Technician was courteous, worked efficiently and more importantly he was on time. This is the second time I have used Precision and will continue to use Precision for all our garage door needs.
- Gail Greendyke
Thank you very much for sending us your review! We really appreciate you as our customer!
Product:
Rochester, NY
I called the office at 9am saying that my door wouldn't open, was promised a technician between 11am & 1pm, and Ronnie arrived about noon. Not only was my garage door working again in no time, but it was noticeably much quieter, too. Ronnie realigned the door's tracks, strengthened the supports for the tracks, sprayed moving parts with silicon, and replaced the door opener that I used to have to press with a lot of effort. Now all I have to do is touch the door opener and the response is immediate and quiet. The price was right, too. It was 5 star service, easily.
- Bob Gilbert
Thank you very much Mr. Gilbert! We really appreciate you as our customer, and thank you for your detailed review!!
Rochester, NY
We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!
- Heidi Early
Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
After Rolly-Door the door doctor informed me it would cost $300.00 just to come out for a broken spring around 11pm (they increased the price to discourage me from having them come out after business hrs) I decided to call Precision. Not only did Precision answer the phone after 11pm but also was going to come out 1-2 am to fix my broken spring. Because of Mark\'s excellent workmanship and Ron\'s honesty about which door opener to decide on, not only did I have Mark repair my broken spring, but I purchased and had Mark install a door opener as well. Let this be a lesson to all the other garage door business owners is if you don\'t provide a certain level of customer service and honesty, your customers will soon dry up and do business elsewhere. As long as Ron is still in charge of his business and has Mark on his team, I\'ll still be doing business with Precision. Excellent company and team work!
- Bob Ambrose
Rochester, NY
The service technician was very knowledgeable, pleasant,and did an excellent job. He actually called and came earlier than scheduled. He cleaned up any mess and disposed of all left over old parts. Excellent service and would definitely recommend to anybody needing your type of service.
- Richard Lanze
Thank you very much for sending us your review! We really appreciate your comments, and thank you for choosing our service. Great job done by Mark!
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1
Rochester, NY 14624
Quick response on a late Sunday night. Excellent service and technician.
- Peter Schuch