5.0 1 2 3 4 5 2,764 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 82

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Ned Seachman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/01/2012

I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.

Response from Ron Business Owner

Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Cindy Jewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/28/2012

I reached out to the folks at Precision Door via email when my old garage door opener was acting up. Within a matter of a couple hours, I was provided with all the options for selecting a new opener and an appointment was scheduled for the next morning. Ron arrived on time, was friendly and professional. We discussed the opener options and he was candid about not selling me a model that I didn't need. Everything was installed and operating within an hour. Ron took time to explain all aspects of the operations of the new opener and he even programmed the auto opener in my car for me. I highly recommend these folks for any garage door needs. I actually need a new door this summer and will be contacting Precision Door for the replacement.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review Mrs. Jewell! We really appreciate you as our customer and are glad that we could help you out!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

W. Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/28/2012

Your company should be proud to have Mark work for you. Thank you again.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

David Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/23/2012

You came one Sunday night and fixed our garage door. We were new customers, and we were impressed with your service. When our springs broke, we called you, and again, the service was WONDERFUL and at the time we really needed. Thank you! We will recommend you to others!!!

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer! Great job Josh!

Service: Broken Garage Door Spring Repair

Product: Springs

Dan Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/22/2012

Ron did a great job on fixing my garage door, my tension spring broke and 2 cables,Ron explained to me that a 16ft. garage door should really have two tension spring`s instead of one and that it would be safer.He was at my house early and got the job done fast. I will highly recommend Precision Door service to my friend`s and neighbors and I will call on them again for other work in the near future.

Response from Ron Business Owner

Thank you very much Mr. Keyes, we really appreciate you as our customer! Thank you for your detailed review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Jeff Zornow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/21/2012

I was amazed that you were able to come out to my home the same day I called and it was on the weekend. I had a very old Craftsman opener that was malfunctioning. I originally called to have this opener and the door adjusted. Felix was very patient by explaining all my options, both in repairing the existing opener and the cost of a new one. I elected to go with a new opener, but never felt pressured by Felix to do so. Felix is an asset to your company. He explained what he was doing every step of the way and seemed to truly enjoy his work. Felix even programmed the factory installed opener I have in my car. I know the value of the opener he installed as I had done my research and had considered doing it myself. But his expertise was worth far more to me than the aggravation I would have incurred and, I could have never adjusted the spring safely or installed the braided cables on the sides, which was the original cause of the malfunction. Lastly, I was floored when Felix told me he had been with your company only about one year. Felix seems far more experienced than that. I would give him a hefty raise in pay! (No, I'm not a relative). Thanks to you, but mostly to Felix. Because of Felix I would hire you again and would refer my friends to your company.

Response from Ron Business Owner

Awesome! Thank you very much for taking the time to post a very thorough review, we really appreciate all the details! We thank you for choosing our service, and commend Felix on a great job done!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Donna Pfahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2012

The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job done by Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

G. Wheelock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/20/2012

Quick response service, expert installation & clear instructions for use. Terrific!

Response from Ron Business Owner

Thank you very much for your review & for choosing our service!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Mark Verna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/20/2012

Same Day service, Excellent technician, Explained problem with door

Response from Ron Business Owner

Thank you very much for choosing our service, and for your review!

Service: Garage Door Repair

George Loomis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rush, NY 02/20/2012

Garage door opener quit. I looked online and found Precision.I called and they were here in a few hours. Felix was my technician. He was pleasant, friendly and professional. Discussed the options and went with a new Liftmaster opener. Felix installed the opener and adjusted the door. What a difference. So smooth and quiet. When I registered online, There was a $30.00 rebate.What else can you ask for. Great service and good prices.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate your time and thank you for choosing our service! Great job Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Bob Lundquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2012

The service to my garage door was on-time and professional in all respects. I would not hesitate to use Precision Door service again.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

George Lunney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greece, NY 02/15/2012

I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!

Response from Ron Business Owner

Thank you very much Mr. Lunney, and Claxton as well!! :) We're very happy to have you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

D. Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2012

I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.

Response from Ron Business Owner

Thank you very much for taking the time to send your review! Great job done by Josh, we're very happy we could help!

Service: Broken Garage Door Spring Repair

Diana Luce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2012

I was very pleased with the service provided by Precision. They sent someone to my house quickly. Mark was very knowledgeable and explained every step of the process. I am very pleased with my new opener.

Response from Ron Business Owner

Thank you very much Ms. Luce, we appreciate your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

C. Blankman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Thank you Felix!

Response from Ron Business Owner

Thank you for taking the time to submit a review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Nancy T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.

Response from Ron Business Owner

Thank you very much, we really appreciate your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

D. Godard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Thanks for all the options given to us. Our garage door works like brand new.

Response from Ron Business Owner

Thank you very much for your review & your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Debra Jacyszyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2012

The technician from Precision Garage Doors did an excellent job to replace a broken spring on the garage door in an emergency situation at 11pm. He was extremely professional, knowledgeable and accomplished the job in a quality manner. Precision was recommended by my neighbor and they did not let me down. I would highly recommend them in the future.

Response from Ron Business Owner

Thank you Mrs. Jacyszyn for your time & comments, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Kocik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/09/2012

Showed up promptly at the earliest available time Came prepared Game me good information Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website

Response from Ron Business Owner

Thank you very much Mr. Kocik for your business and for your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Michael Seidel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 02/09/2012

Awesome!

Response from Ron Business Owner

Thank you very much for your review & for being our customer! Excellent job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/06/2012

Ron performed the needed repairs quickly and gave me some great maintenance tips to avoid future issues!

Response from Ron Business Owner

Thank you very much, we appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Colleen OBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/04/2012

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer. We apologize for any lack of communication on our part. Also, we do record all of our incoming phone calls for training purposes, and since we seemed to have a communication issue we did review this call. We found that our representative did a great job of explaining several opener models for over 8 min's on the phone with our customer. At first our customer stated that she was very interested in the chain drives and that's probably what she wanted. Next our representative explained the belt drive models we offer & prices, and asked for all of the customers information, and continued to schedule the appointment. Our customer did say that the belt drives sounded excellent. Next, our representative answered a few more questions about accessories and prices. At the end of the call, the customer did not give a clear indication of which opener she chose. Our representative listed all options that she talked about on our work order for the technician. We apologize that she did not ask again if the customer had narrowed it down to one choice. She did do a great job of taking the time of about 11 minutes total to accommodate all of our customer's questions. It is unfortunate that the customer's neighbor did not know exactly what opener the customer wanted when our technician arrived to do the work. We really try hard to make all of our customers happy and do really appreciate the comments and feedback to help us improve!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Tony Locurto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Everyone we dealt with at Precision was professional, experienced and patient. The job was done quickly and perfectly.

Response from Ron Business Owner

Thank you very much Mr. Locurto, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Stephanie Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Excellent Product and Service! We are very happy!

Response from Ron Business Owner

Thank you very much Ms. Ide for your comments and for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Vince Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/04/2012

Prompt, knowledgeable, very good service experience. Had called a competitor at approximately 7:30 A.M. and went directly into voice mail. Called Precision after reading a few customer comments and not only did I speak to a Human being, but they were there when they promised and was on my way in about 30 minutes. I can't ask much more than that.

Response from Ron Business Owner

Thank you very much Mr. Russo for your review, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Richard Rowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/03/2012

Door now works like a charm.

Response from Ron Business Owner

Thank you very much Mr. Rowe, we really appreciate your comment!

Service: Broken Garage Door Spring Repair

Marilee Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/01/2012

I am thoroughly pleased with Precision Door's performance. Having to work long distance to get my garage door/opener replaced, I found their online ad informative and easy to use. They had an 800 number I could call and, as advertized, I was able to speak with a real person every time I called. They were quick to go to the site and give me an estimate, and within a couple of days had the new door and opener installed at a time that was convenient to my renter. I highly recommend Precision Door.

Response from Ron Business Owner

Thank you very much Ms. Williams! We appreciate your comments, it was our pleasure to help you!

Service: Install Garage Doors

Product: Remotes / Keypad

Emily Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/31/2012

We chose Precision because it was highly recommended by a family member. Our original garage door opener was old and on it's way out. Ron came over the same day we called. He was very friendly, informative (laid out the options available), and not pushy to sell. He worked efficiently and had the whole garage door opener replaced within an hour. I will always recommend Precision to anyone who needs garage work! Thanks for your excellent service!

Response from Ron Business Owner

Thank you so much for taking the time to send us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Charles Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/31/2012

I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.

Response from Ron Business Owner

Thank you very much! We really appreciate your time & your comments! Great job Mark!

Service: Install Garage Doors

Bob Haas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/30/2012

Quick response. came on time. pleasant. no hard sell. we love the door opener- super quiet! Thanks.

Response from Ron Business Owner

Thank you very much Mr. Haas! We appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Remotes / Keypad

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Monroe County (585) 267-5174
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624