5.0 1 2 3 4 5 2,749 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 82

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Monroe-area communities, with customers consistently praising fast response, professional technicians, honest recommendations, clear communication, and reliable workmanship. Reviewers also frequently mention fair pricing, smooth scheduling, and quality door and opener repairs or installations that leave equipment working better, quieter, and more smoothly. Many customers describe the company as trustworthy and easy to work with, with strong repeat-business and referral sentiment.

What Customers in Your Area Mention Most

Responsiveness (272) Customers frequently highlight quick callbacks, same-day or next-day appointments, and rapid arrival when garage door problems need immediate attention. Professionalism (267) Reviewers repeatedly describe the technicians and staff as professional, courteous, respectful, and easy to work with from start to finish. Expertise (214) Customers praise the team for accurately diagnosing issues, explaining options clearly, and showing strong knowledge of garage doors and openers. Communication (189) Many reviews mention clear explanations, arrival updates, reminders, and straightforward communication about the repair process and options. Speed (183) Customers often note that repairs and installations were completed quickly, efficiently, and in the promised time window. Friendliness (168) Reviewers consistently mention friendly, personable, pleasant technicians and office staff who make the experience comfortable. Trustworthiness (154) Customers value the company’s honesty, low-pressure approach, and willingness to recommend only what is needed. Workmanship (146) Customers frequently praise the quality of the repairs and installations, noting clean work, solid results, and doors or openers working smoothly afterward. Value (132) Many reviewers say pricing was fair, reasonable, or worth the cost, and some specifically mention no-pressure estimates and cost-conscious options.

Recent Reviews from Monroe, NY

C. Blankman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Thank you Felix!

Response from Ron Business Owner

Thank you for taking the time to submit a review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Nancy T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.

Response from Ron Business Owner

Thank you very much, we really appreciate your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Mike Kocik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/09/2012

Showed up promptly at the earliest available time Came prepared Game me good information Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website

Response from Ron Business Owner

Thank you very much Mr. Kocik for your business and for your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Michael Seidel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 02/09/2012

Awesome!

Response from Ron Business Owner

Thank you very much for your review & for being our customer! Excellent job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Debra Jacyszyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2012

The technician from Precision Garage Doors did an excellent job to replace a broken spring on the garage door in an emergency situation at 11pm. He was extremely professional, knowledgeable and accomplished the job in a quality manner. Precision was recommended by my neighbor and they did not let me down. I would highly recommend them in the future.

Response from Ron Business Owner

Thank you Mrs. Jacyszyn for your time & comments, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/06/2012

Ron performed the needed repairs quickly and gave me some great maintenance tips to avoid future issues!

Response from Ron Business Owner

Thank you very much, we appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Colleen OBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/04/2012

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer. We apologize for any lack of communication on our part. Also, we do record all of our incoming phone calls for training purposes, and since we seemed to have a communication issue we did review this call. We found that our representative did a great job of explaining several opener models for over 8 min's on the phone with our customer. At first our customer stated that she was very interested in the chain drives and that's probably what she wanted. Next our representative explained the belt drive models we offer & prices, and asked for all of the customers information, and continued to schedule the appointment. Our customer did say that the belt drives sounded excellent. Next, our representative answered a few more questions about accessories and prices. At the end of the call, the customer did not give a clear indication of which opener she chose. Our representative listed all options that she talked about on our work order for the technician. We apologize that she did not ask again if the customer had narrowed it down to one choice. She did do a great job of taking the time of about 11 minutes total to accommodate all of our customer's questions. It is unfortunate that the customer's neighbor did not know exactly what opener the customer wanted when our technician arrived to do the work. We really try hard to make all of our customers happy and do really appreciate the comments and feedback to help us improve!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Vince Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/04/2012

Prompt, knowledgeable, very good service experience. Had called a competitor at approximately 7:30 A.M. and went directly into voice mail. Called Precision after reading a few customer comments and not only did I speak to a Human being, but they were there when they promised and was on my way in about 30 minutes. I can't ask much more than that.

Response from Ron Business Owner

Thank you very much Mr. Russo for your review, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Stephanie Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Excellent Product and Service! We are very happy!

Response from Ron Business Owner

Thank you very much Ms. Ide for your comments and for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Tony Locurto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Everyone we dealt with at Precision was professional, experienced and patient. The job was done quickly and perfectly.

Response from Ron Business Owner

Thank you very much Mr. Locurto, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Richard Rowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/03/2012

Door now works like a charm.

Response from Ron Business Owner

Thank you very much Mr. Rowe, we really appreciate your comment!

Service: Broken Garage Door Spring Repair

Marilee Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/01/2012

I am thoroughly pleased with Precision Door's performance. Having to work long distance to get my garage door/opener replaced, I found their online ad informative and easy to use. They had an 800 number I could call and, as advertized, I was able to speak with a real person every time I called. They were quick to go to the site and give me an estimate, and within a couple of days had the new door and opener installed at a time that was convenient to my renter. I highly recommend Precision Door.

Response from Ron Business Owner

Thank you very much Ms. Williams! We appreciate your comments, it was our pleasure to help you!

Service: Install Garage Doors

Product: Remotes / Keypad

Charles Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/31/2012

I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.

Response from Ron Business Owner

Thank you very much! We really appreciate your time & your comments! Great job Mark!

Service: Install Garage Doors

Emily Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/31/2012

We chose Precision because it was highly recommended by a family member. Our original garage door opener was old and on it's way out. Ron came over the same day we called. He was very friendly, informative (laid out the options available), and not pushy to sell. He worked efficiently and had the whole garage door opener replaced within an hour. I will always recommend Precision to anyone who needs garage work! Thanks for your excellent service!

Response from Ron Business Owner

Thank you so much for taking the time to send us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Bob Haas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/30/2012

Quick response. came on time. pleasant. no hard sell. we love the door opener- super quiet! Thanks.

Response from Ron Business Owner

Thank you very much Mr. Haas! We appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Remotes / Keypad

Mike Poliszuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/27/2012

Very great company. Quality door and quality work. Very happy with my new garage door. Thanks

Response from Ron Business Owner

Thank you Mr. Poliszuk for taking the time to send us your comments, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Karen Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/23/2012

Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

H. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/23/2012

Technician arrived on schedule, explained repair/replacement options and repaired door. Very happy with service.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Joseph Vaslilades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/21/2012

Ron came to our rescue when my Mother-in-laws garage door didn't work and fix it quickly and reasonably. We were able to get the house sold and move on. When our garage door, springs and cables broke we knew Precision was the one we wanted. Again Ron and associate came to ours rescue and had us up and running in no time. Ron and Mark are extremely courteous,kind and professional. Without hesitation I will recommend Precision to anyone who need garage door repairs which includes springs,cables, door openers, etc.

Response from Ron Business Owner

Thank you very much, we really appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Martha Kirkley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/20/2012

Ron and technician installed our garage door quickly, and did a great job. They were nice and pleasant to have on the job. I would highly recommend Precision Overhead, East Rochester. Mary, who works in the office, was very helpful and answered pertinent questions pertaining to the selection of my garage door. I will highly recommend them to anyone looking for repairs or garage door replacement. Thank you. You're the best.

Response from Ron Business Owner

Thank you very much Mrs. Kirkley, it was our pleasure!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Judy Weniger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/15/2012

Consistent great, efficient, friendly service repair. return customer on multiple doors and very happy with all. thanks.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Coleridege Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/13/2012

This is the first time I have use this company for any type of garage door repair. The servicemen arrived ahead of schedule. They were polite and conducted themselves in a very professional manner . I was very satisfied with the level, timeliness and quality of their work. I have recommended them to my friends and neighbors. Call them if you need garage door service.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!!

Service: Garage Door Repair

Product: Rollers

Harrold McAulliffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/13/2012

I chose Precision because the owner is so knowledgable and honest and in addition, he has a very nice wife and four great children

Response from Ron Business Owner

Thank you very much Mr. McAuliffe, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

John Beerse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/13/2012

I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather. Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate. Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.

Response from Ron Business Owner

Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kelly Gahagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/07/2012

Great service, friendly technician. Very prompt service - equipment installed day of call. Thank you!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job done Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bob Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/07/2012

My car was trapped in the garage by a broken door. Precision was the only company that could fix it quickly (same day!) They were out within a couple hours of calling. Josh, the technician, was efficient & polite - did a great job.

Response from Ron Business Owner

Thank you very much Mr. Fitzgerald, we really appreciate your comments!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Jennings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/07/2012

Josh did an excellent job of repairing our garage door and installing a new garage door opener. He took the time to explain what was wrong with the door and opener. Both are operating great! Thanks!

Response from Ron Business Owner

Thank you very much Mr. Jennings, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Michael Petrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/04/2012

Ron was very professional and curteous. He quickly explained the problem with our existing garage door spring and opener. He replaced both and had it working within an hour. We would highly recommend Precision for any garage door problems.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Jason Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rush, NY 01/03/2012

On Christmas Eve night our garage door opener chain broke and the garage door popped out of its track. We called Precision and set up an appointment for the following Tuesday (we were in no rush since our car was outside when this happened) and they came right on time, did the work efficiently and professionally, and made sure we were 100% satisfied. We couldn't be happier. We had heard of Precision from the previous owners of our house who had used them years before and were really happy with their work. We would highly recommend them for your repair needs!

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Joe Capogreco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/01/2012

Excellent work, good company to deal with... A good person to chat with. I'll be calling you again if I ever need anything

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

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Monroe County (585) 267-5174
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624