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I give a 5 star rating. I appreciated Precision coming to help repair my garage door on a holiday. I thought it was awesome receiving an email introducing the tech that was coming including his picture. He was very personable and respectful. I would highly recommend Precision Door Service to friends and family. Thank you.

Review:

As always... tremendous service! Arrived early, emtremely friendly and helpful

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I appreciated receiving the same day service when I called your office to report the problem . Also, I was impressed with your Technician, Dave Ackley,who was on time for the appointment, was professional, and was quick to diagnose the problem within the Lift-Master unit. The required Gear & Sprocket Assembly was installed within a short amount of time. Was very pleased with the total experience with Precision.

Review:

Great Service, came earlier to the appointment than scheduled and the Tech Dave Ackley was outstanding. He gave me what i needed and the options to upgrade if I wanted. Really impressed by the communication with this company and follow up. I never write reviews but these guys were awesome all around.

Thank you very much for choosing our service! We really appreciate you as our customer! Great job done by Dave ;)

Review:

My wife hit the garage door that was previously installed by precision. The bottom panel needed replacement. The panel matched door perfectly. The technician actually arrived early. The panel was replaced in a very short amount of time and the door looks perfect.

We really appreciate you as our customer! Great job done by Dave ;) Thank you!

Review:

This company is top notch! I used another company for years and then the one time I needed a right away appointment they couldn't be bothered. That's when I found Precision - not only did they come that time without an emergency charge, they fixed it up at a reasonable charge. That won my business going forward. Today they put in a new garage door opener and very pleased!

Thank you very much Ms.Mcauliff for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Review:

It's -1 degrees outside today (1/31/2019) and the technicians, Drew and Chris, came after a courtesy call (as promised). Drew explained everything in detail first, then promptly got to work. They removed the broken garage door opener and installed the new one in one hour! They removed all debris. Drew even programed my car's remote control for me!

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Dave came on a cold Sunday morning and replaced my garage door opener. He called and was very prompt arriving.. he explained my options,did a very good job at a reasonable price. I would recommend your company to my friends and neighbors

Review:

These guys are fantastic! First Dave came in the middle of a 2' snow storm and it wasn't even an emergency. He walked me through everything that was broken or need repair and we agreed that a new garage door would be best all around. The installation was scheduled very quickly to my amazement. Marty came too install the new door and did an excellent job. The job was done in only 3 hours and there was no clean up or rubbish to be done. Marty explain everything about the new door and made sure that it ws all working properly before he left. I would highly recommend Precision Door to anyone. Everything was perfect from A to Z and even better than I expected. Call them for repairs or new installation you won't be sorry!

Review:

David provided the service (I didn't write down his last name and don't remember it, but it was a 1:00 appointment on Friday, November 30, at 8 Van Cortland Drive, Pittsford). He solved the problem, did some preventive maintenance and gave me some good advice. He couldn't have been more personable or helpful. Eric Mann

Review:

extremely professional, on time, polite, considerate not to make a mess through the house, will surely use again.

Review:

Door failed to close. Great service. Called Friday night and repair tech arrived next morning at 8:15. He adjusted the electric eyes, greased the hinges, explained everything and was on his way in 30 minutes.m 5 star rating!

Review:

Dave Ackley stopped by 37 Albemarle St. to check out the wooden garage door which is 70 yrs old. He lubricated the tracks to help the wheels roll smoother. He was informative regarding the door. He referred us to another garage door company who might possess a supply of older springs, tracks and door lock. He was all one might ask for in any business man, helpful and honest. He represents well the Precision Door Service Co. Thank You for your honesty. Ben Antonelli

Review:

Dave was my installer and was great! He was fast, clean and efficient. He gave me a lot of confidence that I had bought a quality product. I would suggest precision doors to anyone.

Review:

Fast, efficient service. This is the second time Dave has visited our house. The first time, he repaired the door when I had been told I should "just replace it". He assured me it had many years of service left. This visit was for a failing opener. He arrived early, replaced the opener in about an hour with one that ran much smoother. I'll definitely be calling Precision again next time I need service.

Review:

Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.

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Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.

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Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,

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We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.

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My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.

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Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.

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Very good reps.

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Dave explained what repairs needed to be done, completed them in a timely manner, and showed me the damage on the parts that he replaced. In addition to replacing the broken spring, which was the reason for the service call, he replaced the corroded cables and the rollers which were making noises. Dave was courteous and a great representative for your organization.

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Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..

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Dave saved the day. I had an out of town guest and she was impressed with how fast your technician showed up, how informative and how thorough he was. Dave could teach customer service.

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Dave did a great job, very nice person. Answered all our questions and suggested options for a new garage door that we are considering.

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Dave Ackley is clearly experienced, very professional and completed our repair as promised. In addition to the repair, he checked the door and track assembly and lubricated the moving parts. Dave also explained how to maintain the door and what to look for as it ages. Great job!

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DAVE ACKELY IS A THE BEST Yes i did that in caps because i wanted people to hear it loud and clear. #3rdTimeIsACharm

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I had a spring break on a Sunday, Precision was the only company that had staff answering the phone. Fast response time and the technician Dave was very professional, courteous, and clean.

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I was very please with Dave on his knowledge and work that he did to repair our garage door. He was pleasant and very professional. We have had him at our house before for other work and he does a great job and he also checked the warranty on the work that done previously for us to see if anything was covered, which was very nice.