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Dave Ackley
Tech ID#: 11
Reviews: 128
Average: 5.00 stars

Dave Ackley

Other Staff
Dave Ackley has received 128 reviews, averaging:

Dave Ackley's Bio:

Hello, my name is Dave Ackley. Operations Manager at Precision Door Service of Rochester. When I am not working on garage doors, I enjoy spending time at home with my wife. In our free time, my wife and I love to get out on the water kayaking or fishing for Bass and Pike. I am a big Sports fan and follow everything from Baseball to Nascar. I look forward to meeting you, and finding solutions for a safe and effective repair to your garage door.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick efficient and honest service. Very satisfied with the work done! Excellent service, thank you very much!
Dave Keyes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was great! timely, personable, funny and very informative.
Robert Hernick
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star - Wow! Service is important to me and I can honestly say Dave and the rest of your team at Precision was exceptional. Very professional service and done quickly from start to finish. Thank you Dave!
Curtis Bollen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech Dave was great and very professional. He answered all questions and gave some great recommendations.
Michael Grossman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with service call availability and the tech and the work performed. All good!
Susan Hart
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.
Arlene Carroll
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.
Tom Kostecke
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was a good technician, in and out. No muss no fuss, highly recommended
Robert McCann
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give a 5 star rating. I appreciated Precision coming to help repair my garage door on a holiday. I thought it was awesome receiving an email introducing the tech that was coming including his picture. He was very personable and respectful. I would highly recommend Precision Door Service to friends and family. Thank you.
Lori Zajia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always... tremendous service! Arrived early, emtremely friendly and helpful
Brian Dirienzo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated receiving the same day service when I called your office to report the problem . Also, I was impressed with your Technician, Dave Ackley,who was on time for the appointment, was professional, and was quick to diagnose the problem within the Lift-Master unit. The required Gear & Sprocket Assembly was installed within a short amount of time. Was very pleased with the total experience with Precision.
Al Maccallini
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came down the next morning after our request for service at 7:30 pm. Before arriving, the technician, Mark, texted us his photo and a little bit about himself so we would know who to expect (loved this!). He was efficient, friendly and knowledgeable and replaced our door opener promptly. We highly recommend this company!!
Joanne Thomas
A Response from: Ron

Thank you very much Mr. Thomas for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service, came earlier to the appointment than scheduled and the Tech Dave Ackley was outstanding. He gave me what i needed and the options to upgrade if I wanted. Really impressed by the communication with this company and follow up. I never write reviews but these guys were awesome all around.
Carl Jutzin
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer! Great job done by Dave ;)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife hit the garage door that was previously installed by precision. The bottom panel needed replacement. The panel matched door perfectly. The technician actually arrived early. The panel was replaced in a very short amount of time and the door looks perfect.
Salvatore Victorious
A Response from: Ron

We really appreciate you as our customer! Great job done by Dave ;) Thank you!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is top notch! I used another company for years and then the one time I needed a right away appointment they couldn't be bothered. That's when I found Precision - not only did they come that time without an emergency charge, they fixed it up at a reasonable charge. That won my business going forward. Today they put in a new garage door opener and very pleased!
Denise Mcauliff
A Response from: Ron

Thank you very much Ms.Mcauliff for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It's -1 degrees outside today (1/31/2019) and the technicians, Drew and Chris, came after a courtesy call (as promised). Drew explained everything in detail first, then promptly got to work. They removed the broken garage door opener and installed the new one in one hour! They removed all debris. Drew even programed my car's remote control for me!
Tom Wimer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave came on a cold Sunday morning and replaced my garage door opener. He called and was very prompt arriving.. he explained my options,did a very good job at a reasonable price. I would recommend your company to my friends and neighbors
John Feketi
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are fantastic! First Dave came in the middle of a 2' snow storm and it wasn't even an emergency. He walked me through everything that was broken or need repair and we agreed that a new garage door would be best all around. The installation was scheduled very quickly to my amazement. Marty came too install the new door and did an excellent job. The job was done in only 3 hours and there was no clean up or rubbish to be done. Marty explain everything about the new door and made sure that it ws all working properly before he left. I would highly recommend Precision Door to anyone. Everything was perfect from A to Z and even better than I expected. Call them for repairs or new installation you won't be sorry!
Greg Shriver
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David provided the service (I didn't write down his last name and don't remember it, but it was a 1:00 appointment on Friday, November 30, at 8 Van Cortland Drive, Pittsford). He solved the problem, did some preventive maintenance and gave me some good advice. He couldn't have been more personable or helpful. Eric Mann
Eric Mann
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

extremely professional, on time, polite, considerate not to make a mess through the house, will surely use again.
Joe Giorgianni
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your website was easy to navigate and use and was very helpful in designing the door we wanted. Mary, the office manager, and Ron the owner who came to our house, were both very personable helpful and thorough. We have purchased a door from Precision and look forward to having it installed.
Bill Reddy
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door failed to close. Great service. Called Friday night and repair tech arrived next morning at 8:15. He adjusted the electric eyes, greased the hinges, explained everything and was on his way in 30 minutes.m 5 star rating!
sara liebschutz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave Ackley stopped by 37 Albemarle St. to check out the wooden garage door which is 70 yrs old. He lubricated the tracks to help the wheels roll smoother. He was informative regarding the door. He referred us to another garage door company who might possess a supply of older springs, tracks and door lock. He was all one might ask for in any business man, helpful and honest. He represents well the Precision Door Service Co. Thank You for your honesty. Ben Antonelli
Ben Antonelli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was my installer and was great! He was fast, clean and efficient. He gave me a lot of confidence that I had bought a quality product. I would suggest precision doors to anyone.
Tim Tumia
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, efficient service. This is the second time Dave has visited our house. The first time, he repaired the door when I had been told I should "just replace it". He assured me it had many years of service left. This visit was for a failing opener. He arrived early, replaced the opener in about an hour with one that ran much smoother. I'll definitely be calling Precision again next time I need service.
Hai Tran
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.
John Mccormick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.
Kelwin Bush
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,
Neal Wiesner
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.
Ellen and Richard Rebban
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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