5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 111

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Colleen West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/26/2011

I contacted Precision because I was impressed with their web site and the testimonials from real customers. I was not disappointed. The technician showed up right on time and explained to me and showed me what was wrong with the door. He gave me two options to fix it - a basic get 'er done option and an option that cost a little more, but would keep the door operating for years to come. (They were very up front about costs from the time I called on the phone for an appointment.) Within less than an hour, my door was fixed and works better than ever. I would highly recommend them.

Response from Ron Business Owner

Thank you very much Ms. West, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

William Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 05/22/2011

We were happy about the honest assessment of our needs. Ron's truthful assessment was only a repair was needed, not a replacement. We had the door repaired and a new Liftmaster installed. It was exactly as promoted. I would recommend Precision to anyone who needs something done to their garage door. I give them 5 stars

Response from Ron Business Owner

Thank you very much Mr. Thompson!

Service: Garage Door Repair

Erik Felts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/21/2011

Precision is FANTASTIC and very reasonably priced. They showed up on time for the quote, showed up on time for the installation and finished within the time frame provided. They took the time to explain the proper care and maintenance of our new garage door and opener so we can get the longest possible life from it. They are exceptional and I would recommend Precision Garage Doors to anyone.

Response from Ron Business Owner

Thank you very much again Mr. Felts, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Cathy Leverone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fishers, NY 05/20/2011

I liked the way Ron explained what needed to be done. I did have to have him come back because the limit switch popped out and the door did not work correctly. The only suggestion I would have would be to expedite an appointment in that situation. I would use the service again.

Response from Ron Business Owner

Thank you very much Ms. Leverone!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Maryjo Marron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/15/2011

Technicians are highly qualified & they have exceeded my expectations the 2 times I have had them come out with a garage door service. Always friendly, timely, and helpful. Thank you! :)

Response from Ron Business Owner

Thank you very much again Ms. Marron!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

K. Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/13/2011

Precision Door Service was wonderful. The door estimate was the exact cost. They were friendly and reliable. Their work was excellent and I highly recommend the company!!

Response from Ron Business Owner

Thank you very much Ms.Taylor!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Bill Bolling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sodus, NY 05/12/2011

Once I found what was wrong with my garage door I figured it would have to be replaced, well Ron came out and said he could fix it at a lot less cost, kind of strange that someone offers help nowdays, anyway, Ron not only fixed the door he pointed out where a previous company had installed the wrong parts and he replaced those as well, being honest the door works better now then ever before. My hats off to Precision Door, I seldom rank companies at the highest as I always feel there is room for improvement but in this case the rating is the best I can give them.

Response from Ron Business Owner

Thank you very much Mr. Bolling, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Marybeth Stein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 05/12/2011

Precision did a great job, they were there at the time they stated and explained everything in full detail. They helped us to understand the pros and cons with the repair jobs and gave me different options for repairing it. It was done quickly and efficiently. Ron was very courteous and professional.

Response from Ron Business Owner

Thank you very much Ms. Stein!!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Sharon Marble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/11/2011

Great Service. I had had multiple visits from another company to try to repair my door. Fixed the first time with Precision Door Service. Correctly diagnosed that the problem was the rollers.

Response from Ron Business Owner

Thank you so much Ms. Marble!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Martin Ruby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/11/2011

Our door broke with our car still inside. The door looked as if it may fall on the car. After 5 unanswered calls to the company that installed the door we called "Precision" and Ron Kull arrived earlier than promised. Our car was not damaged and the door was expertly repaired.

Response from Ron Business Owner

Thank you very much for your time & the review! We really appreciate it Mr. Ruby!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Tina Leiker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was great! Very personable and informative. Great service all around.

Response from Ron Business Owner

We really appreciate your comments, thank you Ms. Leiker!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mark McIntyre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/09/2011

Came the same day I called and was able to fix the issue very quickly. Wrote down parts that may need to be replaced in the near future, did nto pressure to change them on the spot. Will definatly use again when I am ready to replace old parts.

Response from Ron Business Owner

Thank you very much Mr. McIntyre!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

L. Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Ron convinced me that I didn't need a new garage door which he could have sold me. A prompt repair with new springs saved me over a thousand dollars! A very refreshing experience!

Response from Ron Business Owner

Thank you very much Ms. Rosenthal!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

R. Atkinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 05/03/2011

Ron saved my weekend. He is the greatest. If I had a company I would have him work for me. You are lucky to have such a good person working for you.

Response from Ron Business Owner

Thank you very much again Mr. Atkinson!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

D. Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Albion, NY 05/03/2011

Very prompt/ explained everything thoroughly. Demonstrated use after job done, very good experience!

Response from Ron Business Owner

Thank you very much Ms. Miller!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

D. Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Will in future call for any other needs. Will also recommend to others on great job & service. Thanks!

Response from Ron Business Owner

Thank you so much Mr. Massaro!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

G. Skivington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Answered the phone, no having to leave a message; On Time, Efficient, Quality Work, Left no mess, checked the entire system.

Response from Ron Business Owner

Thank you very much Mr. Skivington, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Mike Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I needed a custom fitted garage door opener installed because I had a wood beam obstructing the path needed to pull open a garage door. The technician that came to my house designed a custom fit and it works perfectly. These guys really know their trade. In addition, both times they came to my house, they came exactly at the time they said they would and the price they charged me was $175 below their original estimate. If you want a professionally installed door, opener, or repair, you need look no further. Call them and let them do what they do and you also will be a very satisfied customer.

Response from Ron Business Owner

Thank you again very much Mr. Martin! We really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Melissa Dempsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/01/2011

We chose Precision initially for a garage door repair. When they arrived, it was determined that a repair would be very difficult (this was no surprise to me). We began looking into new doors and the estimates were very reasonable. With an old house, where everything is some odd size, we were able to find an affordable and great solution with Precision. Overall the experience was fantastic, and Ron and Jason were very helpful and friendly.

Response from Ron Business Owner

Thank you very much again Ms. Dempsey, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Alan Storch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/28/2011

Prompt professional repair at a reasonable price. Would definitely recommend.

Response from Ron Business Owner

Thank you very much again Mr. Storch!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Adam Kempf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was a great help in selecting the correct door for my garage. Prompt service, reasonable pricing, no hassles. I recommend Precision to anyone needing garage door work.

Response from Ron Business Owner

Thank you very much Mr. Kempf!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Ernest Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2011

My garage door was saved from destruction witch saved me alot of money Thanks guys!!!

Response from Ron Business Owner

Thank you very much Mr. Jackson!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

John Frenett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We chose Precision based on a number of factors, including: --fully insured --online reviews credible and favorable --pricing estimate, obtained by phone, was reasonable --established company On a bitterly cold day in February, Ron showed up right on time. He worked efficiently, quickly identifying what needed to be done (spring replacement). He had other suggestions, but did not push additional products/services. Next time an overhead spring breaks on a garage door, I'll call Precision.

Response from Ron Business Owner

Thank you very much Mr. Frenett! Thank you for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

J. Tillinghast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2011

Tremendous service. Technician's knowledge outstanding, will recommend you folks to all my friends. OUTSTANDING.

Response from Ron Business Owner

Thank you very much again!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Gatley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/18/2011

Great Job!

Response from Ron Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Allan Romeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/16/2011

We were referred to Precision several years ago when we first had a problem with our aging garage door. They've repaired different problems with our door 3 times over the last seven years. We've always experienced prompt, reliable and friendly service. They've always been able to repair the problem and don't just try to sell us a new door. We have really appreciated their honesty & competency and won't hesitate to call them again if needed.

Response from Ron Business Owner

Thank you very much again, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Paul Levan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 04/14/2011

Fantastic service. Quick and knowledgeable. Honest opinions on how to make the repair, along with options for the repair and instant pricing to help me make the best decision. If I ever need service again, Precision has earned my business.

Response from Ron Business Owner

Thank you very much again Mr. Levan!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Steven Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/13/2011

Great job. Professional, quick and honest.

Response from Ron Business Owner

Thank you very much Mr. Mueller!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Tim Cliby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/13/2011

Called Sunday night... Someone answered. Said that a tech would be out Monday before noon... The tech came within a few minutes had the garage door opener repaired and working smoothly. Did not try to sell me anything new, I thought his price was fair. Glad to find a small local merchant to do business with. Tim

Response from Ron Business Owner

Thank you very much Mr. Cliby!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Bill Jewett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/11/2011

I appreciate your showing me the cause of the problem and how I can do the simple repair if it occurs again in the future.

Response from Ron Business Owner

Thank you very much Mr. Jewett!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624