5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 113

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

H. Pizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/04/2011

Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!

Response from Ron Business Owner

Thank you again Mrs. Pizzo!

Service: Broken Garage Door Spring Repair

Michael Gorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/26/2011

Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!

Response from Ron Business Owner

Thank you again Mr. Gorman, and great job Jason!

Service: Broken Garage Door Spring Repair

Craig Koelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/25/2011

Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!

Response from Ron Business Owner

Thank you again Mr. Koelle!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Dave Doty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ronnie did the job when he said that he would and did a quality installation. I was especially impressed with the detailed explanation that I was given regarding both the installation and the operation of both the doors and the openers. Including the extra remote was also a nice touch. Overall a great experience!

Response from Ron Business Owner

Thank you very much again Mr. Doty, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Susan Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/24/2011

Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.

Response from Ron Business Owner

Thank you very much again Susan, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

John Harnischfeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!

Response from Ron Business Owner

Thank you very much again Mr. Harnischferger!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

John O'Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!

Response from Ron Business Owner

Thank you again Mr. O'Sullivan!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Howard Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/22/2011

Excellent courteous service. Fred arrived early, assessed the situation and helped me order a door for next day installation. Jason was thorough and careful with the installation. Thanks

Response from Ron Business Owner

Thank you very much Mr. Shapiro!

Service: Install Garage Doors

Product: Garage Doors

M Weil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/21/2011

Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.

Response from Ron Business Owner

Thank you very much Mr. Weil!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

R. Strong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/21/2011

Good job Fred.

Response from Ron Business Owner

Thank you Mr. Strong!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Maronian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Thank you for coming that fast!

Service: Install Garage Doors

Product: Springs

M. Santini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Fred did excellent work in a timely fashion, he is an excellent representative for your company. Thanks for the good service!

Response from Ron Business Owner

Great job Fred, and thank you again Mr. Santini!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

James Revell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2011

Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.

Response from Ron Business Owner

Thank you again Mr. Revell!

Service: Garage Door Opener Repair

Product: Rollers

Cameron Mahood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/14/2011

Very courteious, explained everything.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

J. McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fishers, NY 02/10/2011

Very good job.

Response from Ron Business Owner

Thanks again Mr. McDonald!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

J. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Super friendly, good explanation, came promptly.

Response from Ron Business Owner

Thank you again Ms.Smith!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

P. Urban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Totally satisfied! Fred was polite, thorough, explained the problem, and went over the instructions on how to operate the door very carefully.

Response from Ron Business Owner

Thank you very much again Ms.Urban!

Service: Install Garage Doors

Product: Garage Doors

B. Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Great service, excellent workmanship, Ron thoroughly explained the operation of the door opener. He was prompt, courteous, & neat. I am so satisfied with both door & opener. Have already recommended Precision!

Response from Ron Business Owner

Thank you again Bunny!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Nick Livadas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Fast, friendly, and a great job! Thanks Precision!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

G. Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/10/2011

Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.

Response from Ron Business Owner

Thank you again Mr. Hahn!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

D. Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/10/2011

Very Pleased!

Service: Garage Door Opener Repair

Product: Garage Doors

T. Burkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, knowlegeable, would recommend him to friends.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Chettra Thapa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2011

Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>

Response from Ron Business Owner

Great work again Fred, and thank you very much Mr. Thapa!

Service: Install Garage Doors

Product: Garage Doors

Bob Yost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 02/09/2011

Ron was especially helpful and found a workable solution for a garage door that was anything but standard. The door looks great and Ron had it installed in one day. I was pleasantly surprised at the price as it came to less than I had anticipated even with several "extras".

Response from Ron Business Owner

Thank you again Mr. Yost!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Terry O'Neil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/08/2011

Great Job. Your tech, Fred, was prompt and very knowledgeable. Door was repaired to my complete satisfaction and at a fair price.

Response from Ron Business Owner

Thank you again Mr. O'Neil!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Bill Maskell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/08/2011

Great service and quick. Was offered several options for the repair--was impressed that they didn't try to force a total replacement right off the bat. Jason was informative and sent pictures of the door when it was completed. Would recommend to anyone looking.

Response from Ron Business Owner

Great job Jason and thank you again Mr. Maskell!

Service: Install Garage Doors

Product: Garage Doors

Soloman Gomes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2011

Precision very promt to the service. The technician is very qualified. My garage door is working very fine.

Response from Ron Business Owner

Thank you again Mr. Gomes!

Service: Install Garage Doors

Product: Garage Doors

Norma Benedict

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/03/2011

The repair was done efficiently and correctly. The technician was on time and knew his work, as when he was finished the door worked perfectly.He was polite and considerate and knew his work . It was good to have my garage door working again by a professional who was polite and considerate and knowledgeable.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

John Lanpher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneseo, NY 02/03/2011

Ron Kull was extremely professional in helping us decide on how best to fix our garage doors. We were very concerned about the appearance of new doors, the quality, workmanship of instllation, and price. We have a very difficult site where the garage is beneath our living room. There is not much headroom to work with and we need a quiet operation. We have talked with several garage door companies over the years, but no one gave us much hope on how to improve them. After several visits Ron determined that the best solution would be to repair and repaint the existing doors. They would maintain the rustic look of the house with cedar shakes and stone, but work like new. The doors open better than they have in 20 years. They look better. They are so much quieter. We are totally satisfied with the work and value we received. As a self employed businessman I was especially impressed with Ron Kull's professionalism and his desire to do what is best for his customer. I recommend his service for anyone looking for honest advice and quality work at a competitive price.

Response from Ron Business Owner

Thank you again Mr. Lanpher, we really appreciate your business and your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

John Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/03/2011

We had to have our garage door and opener serviced quickly due to an impending snow storm, and Ron come to our rescue promptly, analyzed the problem and performed the service quickly and efficently. we would definitely recommend Precision.

Response from Ron Business Owner

Thank you very much Mr. Horvath!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

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Monroe County (585) 267-5174
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Ontario County (315) 670-4607
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624