5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 113

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Charles Mullaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/09/2011

We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.

Response from Ron Business Owner

Thank you very much Mr. Mullaney!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

H. Pizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/04/2011

Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!

Response from Ron Business Owner

Thank you again Mrs. Pizzo!

Service: Broken Garage Door Spring Repair

Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fred was awesome, prompt, and offered helpful suggestions. Just did a great job, very quickly.

Service: Broken Garage Door Spring Repair

B. Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/04/2011

Excellent, courteous service!

Service: Broken Garage Door Spring Repair

J Wensich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/04/2011

All work very well done, and quickly!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Krenzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/04/2011

Great Job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Michael Gorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/26/2011

Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!

Response from Ron Business Owner

Thank you again Mr. Gorman, and great job Jason!

Service: Broken Garage Door Spring Repair

Craig Koelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/25/2011

Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!

Response from Ron Business Owner

Thank you again Mr. Koelle!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Susan Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/24/2011

Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.

Response from Ron Business Owner

Thank you very much again Susan, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Dave Doty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ronnie did the job when he said that he would and did a quality installation. I was especially impressed with the detailed explanation that I was given regarding both the installation and the operation of both the doors and the openers. Including the extra remote was also a nice touch. Overall a great experience!

Response from Ron Business Owner

Thank you very much again Mr. Doty, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

John Harnischfeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!

Response from Ron Business Owner

Thank you very much again Mr. Harnischferger!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

John O'Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!

Response from Ron Business Owner

Thank you again Mr. O'Sullivan!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Howard Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/22/2011

Excellent courteous service. Fred arrived early, assessed the situation and helped me order a door for next day installation. Jason was thorough and careful with the installation. Thanks

Response from Ron Business Owner

Thank you very much Mr. Shapiro!

Service: Install Garage Doors

Product: Garage Doors

R. Strong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/21/2011

Good job Fred.

Response from Ron Business Owner

Thank you Mr. Strong!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M Weil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/21/2011

Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.

Response from Ron Business Owner

Thank you very much Mr. Weil!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Santini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Fred did excellent work in a timely fashion, he is an excellent representative for your company. Thanks for the good service!

Response from Ron Business Owner

Great job Fred, and thank you again Mr. Santini!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Maronian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Thank you for coming that fast!

Service: Install Garage Doors

Product: Springs

James Revell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2011

Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.

Response from Ron Business Owner

Thank you again Mr. Revell!

Service: Garage Door Opener Repair

Product: Rollers

Cameron Mahood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/14/2011

Very courteious, explained everything.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

J. McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fishers, NY 02/10/2011

Very good job.

Response from Ron Business Owner

Thanks again Mr. McDonald!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

J. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Super friendly, good explanation, came promptly.

Response from Ron Business Owner

Thank you again Ms.Smith!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

P. Urban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Totally satisfied! Fred was polite, thorough, explained the problem, and went over the instructions on how to operate the door very carefully.

Response from Ron Business Owner

Thank you very much again Ms.Urban!

Service: Install Garage Doors

Product: Garage Doors

B. Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Great service, excellent workmanship, Ron thoroughly explained the operation of the door opener. He was prompt, courteous, & neat. I am so satisfied with both door & opener. Have already recommended Precision!

Response from Ron Business Owner

Thank you again Bunny!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Nick Livadas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Fast, friendly, and a great job! Thanks Precision!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

G. Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/10/2011

Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.

Response from Ron Business Owner

Thank you again Mr. Hahn!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

D. Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/10/2011

Very Pleased!

Service: Garage Door Opener Repair

Product: Garage Doors

T. Burkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, knowlegeable, would recommend him to friends.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Chettra Thapa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2011

Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>

Response from Ron Business Owner

Great work again Fred, and thank you very much Mr. Thapa!

Service: Install Garage Doors

Product: Garage Doors

Bob Yost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 02/09/2011

Ron was especially helpful and found a workable solution for a garage door that was anything but standard. The door looks great and Ron had it installed in one day. I was pleasantly surprised at the price as it came to less than I had anticipated even with several "extras".

Response from Ron Business Owner

Thank you again Mr. Yost!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Bill Maskell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/08/2011

Great service and quick. Was offered several options for the repair--was impressed that they didn't try to force a total replacement right off the bat. Jason was informative and sent pictures of the door when it was completed. Would recommend to anyone looking.

Response from Ron Business Owner

Great job Jason and thank you again Mr. Maskell!

Service: Install Garage Doors

Product: Garage Doors

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Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624