5.0 1 2 3 4 5 3,559 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 114

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across the Rochester area and nearby communities, with customers consistently praising fast response, professional and courteous technicians, clear explanations, and dependable repairs and installations. Reviews repeatedly highlight honest recommendations, fair pricing or strong value, and smooth service from scheduling through completion. Many customers also note the team’s willingness to arrive early, work on weekends or for emergencies, and leave doors operating quietly and smoothly.

What Customers in Your Area Mention Most

Service (219) Customers consistently praise the overall service experience, describing the team as helpful, courteous, friendly, and easy to work with from first contact through completion. Professionialism (214) Reviews repeatedly describe the technicians as professional, polite, respectful, and thorough, with many noting a high standard of workmanship and customer care. Responsiveness (173) Customers frequently mention quick replies, fast callbacks, prompt scheduling, and technicians who arrive earlier than expected or within the promised window. Speed (168) Many reviews emphasize fast repairs and installations, often completed quickly, same day, or within a short visit. Communication (161) Customers value the clear explanations, arrival updates, advance texts or calls, and detailed walkthroughs provided during estimates and repairs. Expertise (157) Reviews consistently note strong diagnostic ability and technical knowledge, with technicians quickly identifying problems and explaining options in understandable terms. Trustworthiness (149) Customers often call out honesty, no-pressure recommendations, and straightforward guidance that helps them feel confident in the repair or replacement decision. Pricing (122) Many reviews describe the pricing as fair, reasonable, or better than expected, and several customers mention value or no-charge visits for simple issues. Workmanship (118) Customers frequently praise the quality of the repairs and installations, noting doors that work smoothly, quiet operation, clean finishes, and durable results.

Recent Reviews from Rochester

Alan Bredekamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/09/2011

Prompt and courteous service, plus a very good price for the new garage door and opener. Knowledgeable about the products and answered all my questions. Was able to work with an issue of track height and door openings that was beyond a standard install.

Response from Ron Business Owner

Thank you again Mr. Bredekamp!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Charles Mullaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/09/2011

We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.

Response from Ron Business Owner

Thank you very much Mr. Mullaney!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

J Wensich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/04/2011

All work very well done, and quickly!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

H. Pizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/04/2011

Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!

Response from Ron Business Owner

Thank you again Mrs. Pizzo!

Service: Broken Garage Door Spring Repair

B. Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/04/2011

Excellent, courteous service!

Service: Broken Garage Door Spring Repair

Krenzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/04/2011

Great Job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fred was awesome, prompt, and offered helpful suggestions. Just did a great job, very quickly.

Service: Broken Garage Door Spring Repair

Michael Gorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/26/2011

Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!

Response from Ron Business Owner

Thank you again Mr. Gorman, and great job Jason!

Service: Broken Garage Door Spring Repair

Craig Koelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/25/2011

Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!

Response from Ron Business Owner

Thank you again Mr. Koelle!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Susan Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/24/2011

Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.

Response from Ron Business Owner

Thank you very much again Susan, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Dave Doty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ronnie did the job when he said that he would and did a quality installation. I was especially impressed with the detailed explanation that I was given regarding both the installation and the operation of both the doors and the openers. Including the extra remote was also a nice touch. Overall a great experience!

Response from Ron Business Owner

Thank you very much again Mr. Doty, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

John O'Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!

Response from Ron Business Owner

Thank you again Mr. O'Sullivan!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

John Harnischfeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!

Response from Ron Business Owner

Thank you very much again Mr. Harnischferger!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

Howard Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/22/2011

Excellent courteous service. Fred arrived early, assessed the situation and helped me order a door for next day installation. Jason was thorough and careful with the installation. Thanks

Response from Ron Business Owner

Thank you very much Mr. Shapiro!

Service: Install Garage Doors

Product: Garage Doors

R. Strong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/21/2011

Good job Fred.

Response from Ron Business Owner

Thank you Mr. Strong!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M Weil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/21/2011

Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.

Response from Ron Business Owner

Thank you very much Mr. Weil!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Santini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Fred did excellent work in a timely fashion, he is an excellent representative for your company. Thanks for the good service!

Response from Ron Business Owner

Great job Fred, and thank you again Mr. Santini!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Maronian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Thank you for coming that fast!

Service: Install Garage Doors

Product: Springs

James Revell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2011

Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.

Response from Ron Business Owner

Thank you again Mr. Revell!

Service: Garage Door Opener Repair

Product: Rollers

Cameron Mahood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/14/2011

Very courteious, explained everything.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

J. McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fishers, NY 02/10/2011

Very good job.

Response from Ron Business Owner

Thanks again Mr. McDonald!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

J. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Super friendly, good explanation, came promptly.

Response from Ron Business Owner

Thank you again Ms.Smith!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

P. Urban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Totally satisfied! Fred was polite, thorough, explained the problem, and went over the instructions on how to operate the door very carefully.

Response from Ron Business Owner

Thank you very much again Ms.Urban!

Service: Install Garage Doors

Product: Garage Doors

B. Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Great service, excellent workmanship, Ron thoroughly explained the operation of the door opener. He was prompt, courteous, & neat. I am so satisfied with both door & opener. Have already recommended Precision!

Response from Ron Business Owner

Thank you again Bunny!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Nick Livadas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Fast, friendly, and a great job! Thanks Precision!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

G. Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/10/2011

Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.

Response from Ron Business Owner

Thank you again Mr. Hahn!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

D. Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/10/2011

Very Pleased!

Service: Garage Door Opener Repair

Product: Garage Doors

T. Burkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, knowlegeable, would recommend him to friends.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Chettra Thapa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2011

Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>

Response from Ron Business Owner

Great work again Fred, and thank you very much Mr. Thapa!

Service: Install Garage Doors

Product: Garage Doors

Bob Yost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 02/09/2011

Ron was especially helpful and found a workable solution for a garage door that was anything but standard. The door looks great and Ron had it installed in one day. I was pleasantly surprised at the price as it came to less than I had anticipated even with several "extras".

Response from Ron Business Owner

Thank you again Mr. Yost!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

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Monroe County (585) 267-5174
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Livingston County (585) 612-4164
Ontario County (315) 670-4607
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624