5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 116

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Richard Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/04/2011

I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.

Response from Ron Business Owner

Thank you very much again Mr. Wheeler!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

N. Genovese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2011

Very courteous and professional.

Service: Garage Door Repair

Product: Garage Doors

M. Salmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/03/2011

Ron, just want to say thanks again for helping me with the broken garage door cable. Because of your wonderful service we were able to get to work that day. I appreciate your support very much!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

H. Shulman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, NY 12/28/2010

My garage door stopped working today. What a day for it to conk out. Christmas Eve day. I called several Garage Door companies and all were closed because of the coming Christmas holiday. Fortunately I had a positive response from â??Precision Door Serviceâ?? and Ron showed up earlier that he was scheduled for. He pinpointed my problem, repaired it quickly, and even did a few extra things the garage door needed. The price was more than fair. There will be no other garage door service for me. Thank you Ron for everything. You were a pleasure, especially since you went the extra mile on Christmas eve.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

James Ostrosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/26/2010

We were please with the prompt and professional service we received on 12/12/2010. We would reccomend your company to any of our friends.Thank you.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

S. McCrary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/23/2010

Courteous, prompt, got the job done right! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

D. Pesantes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Very professional & friendly.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

J. Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Nice way to start a week! Good Job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

T. Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Will call with all future garage door needs.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

G. Kress

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Ronnie was excellent, very courteous & professional. A job well done from start to finish. I would highly recommend your company.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

R. Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Great job!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

B. Ramsdell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/23/2010

Ron worked through dinner hour, past 7pm before a holiday. Very pleasant, knowledgeable. Will Recommend him.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Fish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/23/2010

Thank you for such prompt & efficient service! Fred did a superb job, his advice to our need was right on! We will use you again if needed!

Response from Ron Business Owner

Great job Fred!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Steck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 12/23/2010

Ron was personable & very knowledgeable. He gave a brief 101 course in the care & facts of garage door openers & their associated mechanics, to which I am very grateful. This information was passed to my friend who fried my logic panel, he of course inquired about Precision!

Response from Ron Business Owner

Thank you for your comments!!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

S. Popowych

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/23/2010

Very quick service, friendly & helpful.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Kate Gleason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/21/2010

I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

Jessica Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/21/2010

Precision has repaired the existing garage doors on my home two consecutive years (first winter the springs went on door one, second winter, a cable went on door two)! Both times, Precision provided timely, courteous, and quality service. Great job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Alan Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 12/21/2010

Precision was the right choice, information and price was excellent. Installation was very professional and done as promised on time and neat. Everything was carefully explained.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Fred Vaccaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Rigmor Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 12/16/2010

I appreciate Ron's professionalism.He was on time ,clearly explained how the new system works and removed the empty boxes that held the newly installed door opener. He also repaired the garage door that needed new springs and a new roller. I also appreciate that he promised to come back if I have further problems with the door.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

John Avery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/15/2010

Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).

Response from Ron Business Owner

Thank you John!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Terry Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/13/2010

Quality service, and friendly service.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Diane Gessner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/13/2010

Very pleasant experience working with Ron "shopping" for a new garage door. Ron spent the most amount of time with me explaining the door options and was timely with the install. Pricing seemed fair too. Would definitely work with Precision again!

Response from Ron Business Owner

Thank you Diane!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Kammy Mandeville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/13/2010

very nice and polite, will do business again

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

R. Warshof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/09/2010

Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Tom Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/08/2010

Fred fixed the problem quickly and took the time to explain why it happened. When we need to replace the opener or other parts, we'll certainly call Precision again.

Response from Ron Business Owner

Thank you for your comments, we really appreciate it! Great job Fred.

Service: Garage Door Repair

Product: Garage Doors

Neil Obrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/06/2010

When returning home in the evening and discovering that my garage door would not open, I searched for service immediately. I was shocked when I spoke with the operator at Precision at 8:45pm, as she alerted me that a tech would arrive between 9:00 and 11:00 that night! Ronnie clearly explained the issues with my door, provided various options, and replaced the spring, rollers, bearings, etc. that same evening. I would recommend Precision to anybody that needs garage door repairs/replacements.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Springs

Doug Withers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/05/2010

I was very impressed with the technician's knowledge and skill working on a very old system. He quickly replaced all of the old hardware, installed a new door opener, and adjusted everything perfectly in about 3 hours. I'll definitely call them in the future for any service.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Doors

P. Gehman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/01/2010

Customer really appreciated the quick service and job well done, was very satisfied with Technician's help!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Scott Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 11/30/2010

Great response time, and excellent work.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

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Monroe County (585) 267-5174
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Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624