5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 116

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

W. Winkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/05/2011

Thanks to the prompt service call & knowledgeable technician, I will continue to call & recommend Precision Door Service for years to come.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

Alan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/05/2011

We were thoroughly satisfied with the technician and would gladly recommend your company to others. Thank you for prompt service.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

Maryann Hinz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/05/2011

Fred was on time, informative and very polite. He took the time to explain what needed to be done and why and gave me options. Thank you!

Response from Ron Business Owner

Great job Fred!

Service: Garage Door Opener Repair

Product: Garage Doors

J. Funkhauser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ronnie tried to make the system work with the current hardware. He called me out to the garage to demonstrate the problems. He explained in detail the source of the problem. At each step he pointed out the cost for each suggested change and the benefits. He showed me that the 1/4" cladding on the front of the garage doors was overriding the original springs. A very professional approach! Here are your problems; here are your solutions; here are your costs. We wish we had called years sooner!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

Richard Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/04/2011

I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.

Response from Ron Business Owner

Thank you very much again Mr. Wheeler!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

N. Genovese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2011

Very courteous and professional.

Service: Garage Door Repair

Product: Garage Doors

A. Di Biase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2011

Superb service, excellent demeanor.

Response from Ron Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

M. Salmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/03/2011

Ron, just want to say thanks again for helping me with the broken garage door cable. Because of your wonderful service we were able to get to work that day. I appreciate your support very much!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

H. Shulman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, NY 12/28/2010

My garage door stopped working today. What a day for it to conk out. Christmas Eve day. I called several Garage Door companies and all were closed because of the coming Christmas holiday. Fortunately I had a positive response from â??Precision Door Serviceâ?? and Ron showed up earlier that he was scheduled for. He pinpointed my problem, repaired it quickly, and even did a few extra things the garage door needed. The price was more than fair. There will be no other garage door service for me. Thank you Ron for everything. You were a pleasure, especially since you went the extra mile on Christmas eve.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

James Ostrosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/26/2010

We were please with the prompt and professional service we received on 12/12/2010. We would reccomend your company to any of our friends.Thank you.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

S. McCrary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/23/2010

Courteous, prompt, got the job done right! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

D. Pesantes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Very professional & friendly.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

J. Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Nice way to start a week! Good Job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

T. Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Will call with all future garage door needs.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

G. Kress

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Ronnie was excellent, very courteous & professional. A job well done from start to finish. I would highly recommend your company.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

R. Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/23/2010

Great job!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

B. Ramsdell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/23/2010

Ron worked through dinner hour, past 7pm before a holiday. Very pleasant, knowledgeable. Will Recommend him.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

S. Popowych

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/23/2010

Very quick service, friendly & helpful.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Steck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 12/23/2010

Ron was personable & very knowledgeable. He gave a brief 101 course in the care & facts of garage door openers & their associated mechanics, to which I am very grateful. This information was passed to my friend who fried my logic panel, he of course inquired about Precision!

Response from Ron Business Owner

Thank you for your comments!!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

M. Fish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/23/2010

Thank you for such prompt & efficient service! Fred did a superb job, his advice to our need was right on! We will use you again if needed!

Response from Ron Business Owner

Great job Fred!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Jessica Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/21/2010

Precision has repaired the existing garage doors on my home two consecutive years (first winter the springs went on door one, second winter, a cable went on door two)! Both times, Precision provided timely, courteous, and quality service. Great job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Alan Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 12/21/2010

Precision was the right choice, information and price was excellent. Installation was very professional and done as promised on time and neat. Everything was carefully explained.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Kate Gleason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/21/2010

I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

Fred Vaccaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Rigmor Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 12/16/2010

I appreciate Ron's professionalism.He was on time ,clearly explained how the new system works and removed the empty boxes that held the newly installed door opener. He also repaired the garage door that needed new springs and a new roller. I also appreciate that he promised to come back if I have further problems with the door.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

John Avery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/15/2010

Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).

Response from Ron Business Owner

Thank you John!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Diane Gessner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/13/2010

Very pleasant experience working with Ron "shopping" for a new garage door. Ron spent the most amount of time with me explaining the door options and was timely with the install. Pricing seemed fair too. Would definitely work with Precision again!

Response from Ron Business Owner

Thank you Diane!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Kammy Mandeville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/13/2010

very nice and polite, will do business again

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

Terry Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/13/2010

Quality service, and friendly service.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

R. Warshof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/09/2010

Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624