5.0 1 2 3 4 5 3,555 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 77

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across the Rochester area and nearby communities, with customers consistently praising fast response, professional and courteous technicians, clear explanations, and dependable repairs and installations. Reviews repeatedly highlight honest recommendations, fair pricing or strong value, and smooth service from scheduling through completion. Many customers also note the team’s willingness to arrive early, work on weekends or for emergencies, and leave doors operating quietly and smoothly.

What Customers in Your Area Mention Most

Service (219) Customers consistently praise the overall service experience, describing the team as helpful, courteous, friendly, and easy to work with from first contact through completion. Professionialism (214) Reviews repeatedly describe the technicians as professional, polite, respectful, and thorough, with many noting a high standard of workmanship and customer care. Responsiveness (173) Customers frequently mention quick replies, fast callbacks, prompt scheduling, and technicians who arrive earlier than expected or within the promised window. Speed (168) Many reviews emphasize fast repairs and installations, often completed quickly, same day, or within a short visit. Communication (161) Customers value the clear explanations, arrival updates, advance texts or calls, and detailed walkthroughs provided during estimates and repairs. Expertise (157) Reviews consistently note strong diagnostic ability and technical knowledge, with technicians quickly identifying problems and explaining options in understandable terms. Trustworthiness (149) Customers often call out honesty, no-pressure recommendations, and straightforward guidance that helps them feel confident in the repair or replacement decision. Pricing (122) Many reviews describe the pricing as fair, reasonable, or better than expected, and several customers mention value or no-charge visits for simple issues. Workmanship (118) Customers frequently praise the quality of the repairs and installations, noting doors that work smoothly, quiet operation, clean finishes, and durable results.

Recent Reviews from Rochester

Rick Doudt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, NY 08/30/2016

Thank you for the professional service. It is refreshing to deal with a great and knowledgeable technician. Gave me my options and was quick and efficient. Great employee. Thank you again Rick .. All Seasons Wine and Spirits

Response from Mary Business Owner

Thank you very much for the great review for Felix! We appreciate you as our customer, thanks for choosing our service!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Springs

David S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/27/2016

Dave called to arrive early and did so. Repairs were made quickly and efficiently. He was attentive and listened to what I, the customer, was looking for. He was professional and knowledgeable. Excellent work, couldn't be happier. Thank you Dave!

Response from Mary Business Owner

Thank you very much for sending us your review and for choosing our service! Great job by Dave!

Service: Garage Door Repair

Product: Springs

David Terp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/25/2016

On time, friendly, honest, knew the facts, price was right, scheduled very quickly. The best.

Response from Mary Business Owner

Thank you very much for sending us your review, and for choosing our service!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Larry Nark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/25/2016

Called and made an appt to get prices on a new door.Ron was delayed but called to inform me when he would be there.Very friendly professional. Talked doors told him what my wife wanted and he worked it up on his tablet -very nice. The only merchant out of 3 that did that. Explained prices sent me an email with the pricing which was very clear. PRECISION WAS THE LOWEST PRICE OF THE THREE FOR THE SAME DOORS AND INSTALL!! VERY PLEASED - WILL BE CALLING YOU! Many thanks Larry

Response from Mary Business Owner

Thank you very much for the detailed review of your estimate! We really appreciate your comments and feedback. Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Allen Kozinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/24/2016

Flex arrived on time, had all the parts needed and had a very pleasant demeanor. Best of all the door worked when he was done.

Response from Mary Business Owner

Thank you very much for such a great review for Felix! We appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Erin V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/24/2016

The entire process was enjoyable with Precision! Ron came out for my estimate. Then on the day of installation for my new 17-ft garage door, Ron came out first thing in the morning to remove the old doors and hardware so the contractor could get to work turning my two doors into one. Then Drew came back to finish the job. They were both friendly, helpful, and knowledgable. I would absolutely, 100% recommend Precision to everyone I know.

Response from Mary Business Owner

Thank you very much for such an awesome review! Great job done by Drew!

Service: Install Garage Doors

Product: Garage Doors

Jerry Montanaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/23/2016

Dave did a awesome job of repairing my door. I may buy two new 8 ft doors! Mine are 22 yrs old.

Response from Mary Business Owner

Thank you for your review and for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Amelia Cleveland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 08/23/2016

I would recommend this company to anyone - Ron was prompt, polite, personable and thoroughly explained the service he provided and I feel very reasonably priced. Thank you Precision Door Service!!

Response from Mary Business Owner

Thank you very much for your review! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Weldon Rougeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent in diagnosing and fixing the problem. Also, presented options for the repair or replacement of my garage door. Ron was excellent. I hope to call on Precision in the future.

Response from Mary Business Owner

Thank you very much for choosing our service, and for sending your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Courtney Hibbard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/21/2016

I called Precision on a Saturday afternoon & had my garage door serviced by 8pm. Dave Ackley was prompt, kind & professional. Thank you!

Response from Mary Business Owner

Thank you very much for the review for Dave! Thank you for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Rollers

Sarah Farrelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/20/2016

Absolutely professional, efficient, fairly priced, honest and friendly! My neighbor recommended Precision and I can see why! From the phone customer service representative to Dave, the door technician I felt secure in getting what I paid for. Thank you!

Response from Mary Business Owner

Awesome, thank you for that review for Dave! We really appreciate you as our customer, thank you!

Service: Garage Door Repair

Product: Springs

Jude Olson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/19/2016

We chose Precision because one of our friends had just had their garage door opener replaced by Precision and highly recommended them. we certainly understand why they raved about their service! Our technician was Ron. He was timely (actually a bit early which was great), friendly, and took the time to explain what the problems were that we were experiencing and what our options were to fix them. Ron was certainly not pushy...a pure professional! We appreciated the time he took to review the operating instructions of the new garage door opener we purchased...which by the way is wonderful - quiet, sleek and did I say quiet? In a nutshell....Ron was awesome! We'll be telling our friends to call Precision!!!

Response from Mary Business Owner

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Greg Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/19/2016

i was very pleased with the service i got from precision garage, the tech was very polite and explained what needed to be done very well, thx

Response from Ron Business Owner

Thank you for choosing our service and for sending us your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Peter Niemi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/18/2016

The entire scenario of the initial call, Ron's visit for a quote, and Dave's installation for the new garage doors and opener -- all this was terrific, awesome, professional, and exceeding all expections. I cannot imagine using anyone else for garage door concerns. Dave was early, so instead of nursing any personal concerns via cell phone or otherwise, he simply volunteered to help me with the moving of the final items out of the way and out of the garage. What a great fellow! Then he methodically went on to install doors and opener all the while having a beyond A+ attitude plus clearly knowing completely what he was doing. Bottom line I want Dave to consider expanding his services to all elements of home repair & remodel, all automotive and boating repairs and fixes, plus maybe he could do some dentistry & medicine, etc., etc., that is -- this guy was fabulosooooooooooooo.... what an assest to the company-- he should clearly deserve extra entries into the company's monthly drawings for employee fishing retreats to the mountain lakes & of course the company's annual employee drawings for the south seas Bahamas trips!!!

Response from Mary Business Owner

Thank you for choosing our service and for sending us your awesome and detailed review! We all really appreciate the time you took to write you review for Dave! Great job done by Dave!

Service: Install Garage Doors

Product: Garage Doors

Kathleen Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/14/2016

I really appreciate the 24-hour scheduling and weekend service availability. The technician arrived on time, gave me a thorough assessment with choices and completed the job in a timely and neat fashion.

Response from Ron Business Owner

Thank you for choosing our service and for sending us your review!

Service: Garage Door Opener Install

Product: Garage Door Opener

Mike Chase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, NY 08/12/2016

I called to schedule an appointment for a cable repair on my garage door, and unexpectedly, received same-day service! I was quite happy with that! My installer was Dave, and he assessed the hardware and pointed out that all was old and should be replaced, especially with it being a heavy wooden garage door, and the frequency of it's use. I never felt suspicious that he was trying to up-sell, to make the visit more worth-while to the business - he just offered a common-sense evaluation, and I was sold on the spot! The work was exemplary, and the door works the best it's ever worked! I will definitely recommend the company to anyone that needs your service!

Response from Ron Business Owner

Thank you for choosing our service and for sending us your detailed review and comments! We really appreciate you as our customer!

Service: Garage Door Repair

Joan Fontaine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was superb!! From the first phone call to the follow up after the installation of my new garage door opener. There would NEVER be a reason for me to call anyone else! Also a 5 Star rating for my technician--David!!!!

Response from Mary Business Owner

Thank you for choosing our service and for sending us your awesome review! We really appreciate it!

Service: Garage Door Opener Install

Product: Garage Door Opener

Tracy Pruner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called last night because our overhead garage door spring broke. We were AMAZED they offered to come out to fix it immediately. We made an appointment for this morning and Dave, the tech came out at 8am and replaced the springs and had door full operational within a reasonably short period of time. Highly recommend Precision Door Service.

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review and comments! Great job by Dave!

Service: Broken Garage Door Spring Repair

Product: Springs

Laura H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 07/27/2016

We could not have been happier with the service. We had to make an emergency call last night as we could not close our door for the night to secure our home. Felix was at our house within 40 minutes and completed the repair quickly. Our door is smoother now than it has ever been!

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Gene Wing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/24/2016

Technician was very timely and effective in making the repairs. Had excellent customer service skills too. I would highly recommend Precision Door Service to our friends and neighbors.

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review!

Service: Broken Garage Door Spring Repair

Emily

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/18/2016

I really appreciated how quickly you arranged to come check our door. I had a freak accident where I was backing out of the garage and it started to close, hitting my car. My husband had gotten the door back into its tracks, and the technician showed us where it was structurally weakened and gave us a straightforward appraisal of its likely life span. He didn't pressure us to get a new door immediately but gave us an estimate, so we know what we'll need to do when the time comes. I really appreciated that he gave us the information we needed to decide what was best to do, which in this case was to carry on until the door gives up then buy a new one.

Response from Mary Business Owner

Thank you for choosing our service and for sending us your detailed review and comments! Great job by Dave!

Service: Garage Door Repair

Katie Flesher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2016

I was very impressed with Precision Door Service. I was amazed to have same day service and the repair took less than an hour. Dave was extremely knowledgeable and I will definitely be recommending him and this company to friends. Thank you for making an initially stressful situation into a great experience.

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ontario, NY 07/09/2016

Dave was actually one hour earlier than the appointed time . He called ahead which was great. Service was terrific. He explained the needed repair and checked out several other doors for possible problems. I rate this company a 5 and will use them again.

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review! We appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Cynthia Denas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/06/2016

This is the third time I have used Precision and I want to tell you how pleased we have been! The technician called before arriving (on time!) and was great at explaining what needed to be done and how long it would take. I had a new (replaced old garage door opener) garage door opener installed. It is so quet, and runs smoothly. My technician Dave Mackay was excellent!! Very efficient, did a great job and we could not be more pleased. I will tell my friends and anyone who asks who I would recommend and I will say: PRECISION DOOR SERVICE!! Again, thank you all for excellent work and very well trained technicians. Sincerely, Cynthia Denas

Response from Mary Business Owner

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer, and that you continue to choose us!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Karl Keydel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Super quick with a reasonable price on 4th of July weekend no less

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

James Zarcone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/02/2016

Servicemen was very couriious and professional

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Tamara Gaylord

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 07/02/2016

The technician showed up ahead of time and got right to work. He was very knowledgeable and helpful. Repair time was quick and efficient. Thanks!

Response from Mary Business Owner

Thank you for choosing our service and for sending us your review!

Service: Garage Door Repair

Marc Eick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/02/2016

Dave Ackley showed up within 24 hours of service request and was able to isolate my problem and resolve it quickly, while providing routine maintenance tips to keep my garage door operating smoothly for years to come. Great service provider!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Dave!

Service: Garage Door Repair

Charles Predmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/30/2016

Very efficient and professional

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Garage Door Opener Install

Product: Garage Door Opener

Tim Bubel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/29/2016

Very happy. My door got fixed. Explained all my options. Didn't try to sell me something I didn't need. He was very friendly. THANK YOU !!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Garage Door Repair

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Monroe County (585) 267-5174
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624