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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 3269 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an issue with our opener and it just wasn't reliable. It was a chain drive that made lots of noise in addition to refusing to work at the most inopportune moments. Ron gave me a quote on a new belt drive unit and when we had finally had it with our old opener I called to have it replaced. They offered to do it the next day, on a Sunday! The installation was done quickly, professionally, and our new opener is nearly silent in comparison to the old unit.

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A Response from: Mary

Thank you very much for being a loyal customer, we appreciate it!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!!! Mark Sherman was my technician. He was very professional and knowledgeable. He fixed the door quickly and effectively. I am very satisfied with his service. Would definitely use the services again!!!

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A Response from: Mary

Thank you very much for your review! Great job by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent company! I will always call Precision for quick reliable service.!! They repaired my garage door when it came off the track. It was repaired within 24hrs from my phone call. Customer service is excellent. Receptionist was excellent, service tech awesome and owner is awesome too! Thank you team Precision!

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A Response from: Mary

Thank you very much for choosing our service, and for sending us your comments! Great job Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was excellent! He was very professional, came to my house on a Sunday and fixed my garage door. I highly recommend them!

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A Response from: Mary

Thank you for sending us your review! We really appreciate it!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service. They came on time and performed a tune-up on my garage door. They replaced the springs also. Garage door is working perfectly now.

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A Response from: Mary

Thank you for choosing our service, we appreciate you as our customer! Great job by Mark!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company that I had used previously for some garage door repairs was unable to respond when I needed emergency service, so I called Precision - and am very glad I did. I will now be using them for all future needs. the tech responded about a half hour early, was very efficient and fixed the problem quickly. Very reasonable price on top of excellent service!

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A Response from: Mary

Great job done by Dave! Thank you for choosing our service, we appreciate your comments!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had three garage doors put in.Dave did a super job.If you are looking for a great company to put in a new door or repair job.You will find this company to be first rate!!!

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A Response from: Mary

Thank you for choosing our service, and sending us your review! Great job by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the service. They came the same day that I called. The tech was very courteous and knowledgeable. Repair was made very quickly.

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A Response from: Mary

Thank you for choosing our service! We appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service. Would use again if needed.

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A Response from: Mary

Thank you very much for sending your comments! Great job by Dave!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew was great. Diagnosed the problems that caused my overhead door to roll off its track, clearly explained my range of options from the cheapest to the most expensive and long-lasting. When I chose something in the middle, he worked as hard as he could to make sure that everything worked for me before he left. Excellent, prompt, courteous, professional service.

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A Response from: Mary

Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recently purchased a new garage door from Precision Overhead Door and also had a new opener installed. My estimate was performed at the time I was promised and everything explained to me in great detail. The new door was installed in under a week and I was more than satisfied with the product as it exceeded my expectations. My technician did a great job and his attention to detail was impeccable as well. The price of everything was also better than many others that I spoke with and the product better as well. As a senior Vice President of an organization that provides customer service to fortune 50 companies I know the importance of customer service and will certainly recommend Precision to any one in need of a garage door or related services. Great Job, people, price and products.

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A Response from: Mary

Thank you very much for choosing our service, and sending such a detailed review! Great job by Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the service was on time, quick (about 45mins max) and very little fuss...he showed me what he did and that was it.... I was expecting a cost of $300, it came in at about $350....

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A Response from: Mary

Thank you, we appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars plus!!! It is rare these days to find a reliable, reputable, and truly honest repair service . It is my opinion that I find all of this with my two experiences with your company & Ron. From the courteous live person that answers your call to the confirmation email & pictures of the tech I can expect to see at my door. Applause , applause , I will refer you on my FB page as well as to my colleagues at work.

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A Response from: Ron

Thank you very much Angela for being our loyal customer, we really do appreciate it!

Ron Kull Service Provided:
Garage Door Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, timely service. Our service tech was able to fix our door and extend its life. I will definitely call them when it's time to replace.

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A Response from: Mary

Thank you very much for being our customer, we really appreciate it! Great job by Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.

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A Response from: Mary

Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!

Felix Coriano Service Provided:
Garage Door Opener Repair

Product:
Springs

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron, I am very pleased with Precision Door. I will call your company whenever we have a problem. Extremely pleased.

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A Response from: Mary

Thank you very much!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

YOUR-TECH,DREW-SHOULD-HAVE-A-5-STAR-RATING-FOR-THE-WORK-THAT-HE-DID-ON-THE-GARAGE-DOOR.

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A Response from: Mary

Thank you very much! Great job done by Drew !!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the spring to my garage door broke on a Thursday morning, I called the two places I knew to schedule a repair. One could come Friday afternoon and one on Monday. My car was in the garage and I could not open the door. Being without my car until then was not an option I looked online for another company and found Precision Garage Door. Their add said "same day repair" so I called them. They scheduled an appointment for between noon and two on Thursday! Dave MacKay arrived at 10:30 and offered to come back later if being early was inconvenient. Are you kidding? I was thrilled. He checked out the door, explained what was needed and fixed it right away. He had the parts in his van. I even got to use the online coupons! I would call Precision again and recommend them to others.

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A Response from: Mary

Thank you so much for choosing our service, and for sending such a detailed review! We really appreciate it. Great job done by Dave!!!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!

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A Response from: Mary

Thank you so much for sending us your comments ! Great work done by Mark !!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5

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A Response from: Mary

Thank you very much for choosing us! Great job Drew!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim

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A Response from: Mary

Wow, thanks for such a great review for Drew! We appreciate you as our customer!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our garage door replaced. We are extremely pleased with the door, the courtesy and expertise of all who handled the installation from start to finish. We would highly recommend Precision!!!

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A Response from: Mary

Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent!! A five star company in my book!!

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A Response from: Mary

Thank you very much for your comments, and for choosing us! Great job by Drew!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.

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A Response from: Mary

Thanks very much for choosing our service, and for sending your comments!

Ron Kull Service Provided:
Garage Door Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix called before he came at the appointed time. He worked quickly and showed me the broken part (the thing the chain goes around) and replaced same. He also did some routine maintenance for me. I am pleased with the quick response of Precision and will certainly call them again if there's a need.I would give Precision a 5 and Felix a five as well.

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A Response from: Mary

Thank you very much for sending us your comments! Great job done by Felix !!

Felix Coriano Service Provided:
Install Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..

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A Response from: Mary

Thank you very much for choosing our service and for sending your review! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I rate Mark with 5 stars. Prompt, efficient, knowledgeable. Explained everything in detail. Next will get a new garage door when winter is finally over.

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A Response from: Mary

Great review for Mark, thank you very much for sending!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.

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A Response from: Mary

Thank you so much for sending us your review, we appreciate it! Great job by Drew!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star service, Ron was extremely friendly and informative. He explained everything he was doing and showed me what the problem was. He offered options and repaired the opener. Everything was done in about an hour. I would recommend Precision Door to everyone.

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A Response from: Mary

Thank you very much for choosing our service! We appreciate you as our customer! Thank you!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.

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A Response from: Mary

Thank you for your review Kevin! We really appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624