5.0 1 2 3 4 5 3,519 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 78

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Robert & Linda, Fairport, NY

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/02/2016

The large main spring broke on our garage door holding one of our vehicles "hostage". We called Precision first thing the next morning and they scheduled us for a repair that same day. Felix and Dave were the technicians that came to fix the spring. They did a great job, were friendly and very personable. We would definitely call Precision again and highly recommend them.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Shannon Kulzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience from the start (reviewing your website to making the appointment and through the repair). Tech called ahead and could come earlier! Door is fixed. We will consider using your company again and referring people we know to you! Thank you!

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Mike Gruschow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/31/2016

Very pleased with the new spring install. Felix my technician was great. Will definitely use Precision for any other garage door needs. Thanks again.

Response from Ron Business Owner

Thank you very much!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Andrew Cotraccia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, NY 03/30/2016

The left torsion spring broke on my garage door on a Saturday night. I did some research on the internet and noticed that Precision Door had excellent reviews from their customers so I called them on Monday morning and scheduled service for Tuesday afternoon. I was pleasantly surprised when Precision Door Technician Felix Coriano informed me he would be fixing my door the very same day! In addition to fixing my springs, I had him replace all the rollers as well. Now my door works perfectly, is super quiet, and good to go for the next 20 years! So glad I called Precision Door instead of doing it myself.

Response from Ron Business Owner

Thank you very much!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Springs

Lisa Brumberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/28/2016

Punctual, courteous, excellent service..and reasonable too.

Response from Ron Business Owner

Thank you very much!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

James Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 03/28/2016

I have 2 garage doors that I wanted serviced and purchased a service deal on Angie's list for one of them. When setting up the appointment, I informed the company I would like to have my 2nd door serviced as well but was only able to purchase one deal on Angie's List at the time of checkout. When Mark showed up I explained the situation and he called his boss to see what he could do on price for the second door. To my amazement Precision honored the Angie's list price for the second door. Mark was extremely professional and knowledgeable. He did a fantastic job explaining everything and did top notch work. I would highly recommend Mark & Precision to anyone having issues with their garage door. Thank you for the excellent customer service!

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Product: Rollers

Shawn Ritchie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/25/2016

Precision Door removed and old garage door and installed a beautiful insulated "woodgrain color" door and opener 3 years ago and recently came out for a maintenance check up. They are an excellent company to work with- on-time, efficient, friendly, cost competitive, and knowledgeable. Would not hesitate to use them on any garage door project , or recommend them to any of my friends and neighbors.

Response from Mary Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Joette Vahey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/24/2016

I have called on Precision Doors to fix a few different garage door issues over the last decade. They are always polite, punctual, and good at the job. Most often the service technician has been a great guy named Mark Sherman. besides being very charismatic, he is insightful, capable, and gets the job done right the first time. I absolutely recommend Precision Doors.

Response from Ron Business Owner

Thank you very much!

Service: Broken Garage Door Spring Repair

Product: Springs

Rosalie Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/22/2016

My appoinment today with Felix and his colleague was excellent, they were right on time, professional, polite and super nice. I will recommend your compnay to all my friends. thank you for the great service

Response from Ron Business Owner

Thank you very much!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Pat Heater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/21/2016

When we arrived home Sunday afternoon and our garage door wouldn't open, we were sure the spring was broken. We immediately called Precision as we have successfully used Precision to maintain our door for several years. I was pleasantly surprised to find out your service Tech could be here so quickly! (Monday morning) Drew, our technician, was very thorough and made sure I understood what he needed to do and showed me the damaged parts he needed to replace, before doing the job. He was the epitome of professionalism and completed the job in a timely manner so that I could get to my 11:00 appointment. Thank you Drew!!!

Response from Ron Business Owner

Thank you very much!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 03/19/2016

On time, courteous, professional and efficent. Very happy

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Opener Install

Product: Garage Door Opener

John Cinelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/15/2016

On time and quick repair service.

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Robert Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Out salesperson was prompt & friendly. He did a great job explaining the problem & went above & beyond by changing our light bulbs in our other openers.

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Carol Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/14/2016

Opps backed into the garage door with hatch door open. Called. Tech here the next morning and the door works great. Thank you

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Janet Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/12/2016

I had a service call due to a broken garage door. Drew was prompt, patient and professional. He was able to repair my door quickly and I was able to return to work. When I need to replace the opener, I will be using Precision.

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Carolyn Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/12/2016

Got the estimate at 1pm and doors were installed by 5pm same day. Clean, professional and look great. Very happy with the job! 5STAR

Response from Ron Business Owner

Thank you very much!

Service: Install Garage Doors

Product: Garage Doors

Brad Schreiber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/10/2016

I purchased a tune-up from Angie's List and was totally satisfied with the work that was done for the price. My technician, Mark, was on-time (actually just a little early) and very pleasant, knowledgeable and thorough. I would definintely use Precision again and I will be sure to ask for Mark.

Response from Ron Business Owner

Thank you very much!

Service: Garage Door Repair

Debbie Mcgeehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

David M. installed a new garage door and a new garage door opener with the help of Dave. They were outstanding and definitely deserve a 5-star rating. David was absolutely tremendous in establishing trust and was fair and honest in all his estimates. He was friendly and courteous with me and I would absolutely recommend Precision to anyone (which I've already done). Thank you for sending the best.

Response from Ron Business Owner

Thank you very much!

Service: Install Garage Doors

Product: Garage Doors

David Mezzoprete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/08/2016

Great follow-up from website. Ron was on time and very helpful.

Response from Mary Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Gary Sillato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/07/2016

Fixed the garage door in 20 mins . First class job. Thanks Drew

Response from Mary Business Owner

We appreciate you as our customer, thank you!

Service: Broken Garage Door Spring Repair

Product: Springs

Jeffrey Macbay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/05/2016

Mark was great. Very friendly and personable. He was very clear explaining our options and explaining what he was doing during the repair. I would highly recommend Precision Door Service.

Response from Mary Business Owner

Thank you very much for sending us your review!

Service: Garage Door Repair

Product: Springs

Donna Chichester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased with service and techs explanation of services. Very patient, thank you!

Response from Ron Business Owner

Thank you very much for your review!

Service: Garage Door Opener Install

Product: Opener

Dave Paris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/29/2016

Called at 8:45 and Drew arrived less than 2hrs later. We discussed options on repairing the broken spring and worn bearings. His honesty was truly refreshing. As for the actual repair, not only was it completed promptly, but it was very apparent Drew takes great pride in his work. We chatted a bit and I found him to be exceptionally amicable, professional, and a truly interesting person to talk with. I would not hesitate to request Drew service our garage door and would readily recommend him to anyone. His work ethic, honestly, and pride in his work are a rare, wonderful combination to experience these days.

Response from Mary Business Owner

Thank you so much for sending us your detailed review! Great job done by Drew!

Service: Broken Garage Door Spring Repair

Product: Springs

Lillian Lograsso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/28/2016

I needed emergency service and your company has that feature. Service was great. I had Mark and he was trully a professional. I had springs replaced. I would give it a 5.

Response from Mary Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Bryan Little

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, NY 02/26/2016

Technician responded quickly, understood the issues and was able to complete the repairs in a timely manner. Great customer service.

Response from Mary Business Owner

Thank you for taking the time to send us your comments, we appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Daniel Rossignolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/26/2016

Good service and everything explained thoroughly. Curtious repair technicians. I understand why service charges are done. However if repairs are made service fees should be waved. If I decided not to use the service then the service charge would be changed to customers. Overall good service. This is the second time we used you and would considered again.

Response from Mary Business Owner

Thank you very much for sending us your review, we appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Edward Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
02/23/2016

Arrived on time, extremely professional, completed work promptly and explained all options and pricing. Totally satisfied!!!

Response from Mary Business Owner

We appreciate you as our customer, thank you for sending your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

June Stornelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/20/2016

Drew Stewart installed a replacement garage door opener today. He was extremely prompt, efficient and very pleasant. He made sure that I operated the new equipment and was very helpful since I am in my late 80's. I would highly recommend him and the service was definitely five star.

Response from Mary Business Owner

Thank you so very much, we really appreciate you as our customer! Great job done by Drew!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Douglas Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
02/20/2016

My first time using Precision and from now on they will be the only company I call for any garage door issues. My service tech Dave was very professional and did a great job. I am very impressed with the whole team! Thank you!

Response from Mary Business Owner

Thank you so much for choosing our service, and replying with your review!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Paul Balcerzack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kendall, NY 02/19/2016

Both of your technicians were polite and did there job well. They explained what had gone wrong and what would help keep our door working better and we had them replaced the rollers. Also I asked them about a garage door opener and they gave me advice and price of each kind. Again, they seemed to like their job and working with people.

Response from Mary Business Owner

We really appreciate you as our customer, thank you for choosing our service!

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624