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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3205 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you for choosing our service, we appreciate you as our customer! Great job by Mark!
Product:
Pittsford, NY
The company that I had used previously for some garage door repairs was unable to respond when I needed emergency service, so I called Precision - and am very glad I did. I will now be using them for all future needs. the tech responded about a half hour early, was very efficient and fixed the problem quickly. Very reasonable price on top of excellent service!
- Scott Lapoint
Great job done by Dave! Thank you for choosing our service, we appreciate your comments!
Hilton, NY
I had three garage doors put in.Dave did a super job.If you are looking for a great company to put in a new door or repair job.You will find this company to be first rate!!!
- Robert Muir
Thank you for choosing our service, and sending us your review! Great job by Dave!
Product:
Fairport, NY
Very satisfied with the service. They came the same day that I called. The tech was very courteous and knowledgeable. Repair was made very quickly.
- Shirley Williams
Thank you for choosing our service! We appreciate you as our customer!
Farmington, NY
Very professional service. Would use again if needed.
- Thomas Blair
Thank you very much for sending your comments! Great job by Dave!
Product:
Rochester, NY
Drew was great. Diagnosed the problems that caused my overhead door to roll off its track, clearly explained my range of options from the cheapest to the most expensive and long-lasting. When I chose something in the middle, he worked as hard as he could to make sure that everything worked for me before he left. Excellent, prompt, courteous, professional service.
- Janet Berlo
Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!
Product:
Rochester, NY
I recently purchased a new garage door from Precision Overhead Door and also had a new opener installed. My estimate was performed at the time I was promised and everything explained to me in great detail. The new door was installed in under a week and I was more than satisfied with the product as it exceeded my expectations. My technician did a great job and his attention to detail was impeccable as well. The price of everything was also better than many others that I spoke with and the product better as well. As a senior Vice President of an organization that provides customer service to fortune 50 companies I know the importance of customer service and will certainly recommend Precision to any one in need of a garage door or related services. Great Job, people, price and products.
- Bill Trocano
Thank you very much for choosing our service, and sending such a detailed review! Great job by Drew!
Product:
Fairport, NY
the service was on time, quick (about 45mins max) and very little fuss...he showed me what he did and that was it.... I was expecting a cost of $300, it came in at about $350....
- Ray Teng
Thank you, we appreciate you as our customer!
Product:
Rochester, NY
Five stars plus!!! It is rare these days to find a reliable, reputable, and truly honest repair service . It is my opinion that I find all of this with my two experiences with your company & Ron. From the courteous live person that answers your call to the confirmation email & pictures of the tech I can expect to see at my door. Applause , applause , I will refer you on my FB page as well as to my colleagues at work.
- Angela Visconte
Thank you very much Angela for being our loyal customer, we really do appreciate it!
Rochester, NY
Friendly, timely service. Our service tech was able to fix our door and extend its life. I will definitely call them when it's time to replace.
- Kathy Masters
Thank you very much for being our customer, we really appreciate it! Great job by Mark!
Product:
Webster, NY
I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.
- Kathy Smith
Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!
Pittsford, NY
Ron, I am very pleased with Precision Door. I will call your company whenever we have a problem. Extremely pleased.
- Wendell Smith
Thank you very much!
Product:
Rochester, NY
YOUR-TECH,DREW-SHOULD-HAVE-A-5-STAR-RATING-FOR-THE-WORK-THAT-HE-DID-ON-THE-GARAGE-DOOR.
- Elizabeth or william Devore
Thank you very much! Great job done by Drew !!
Churchville, NY
When the spring to my garage door broke on a Thursday morning, I called the two places I knew to schedule a repair. One could come Friday afternoon and one on Monday. My car was in the garage and I could not open the door. Being without my car until then was not an option I looked online for another company and found Precision Garage Door. Their add said "same day repair" so I called them. They scheduled an appointment for between noon and two on Thursday! Dave MacKay arrived at 10:30 and offered to come back later if being early was inconvenient. Are you kidding? I was thrilled. He checked out the door, explained what was needed and fixed it right away. He had the parts in his van. I even got to use the online coupons! I would call Precision again and recommend them to others.
- Jacquie Schur
Thank you so much for choosing our service, and for sending such a detailed review! We really appreciate it. Great job done by Dave!!!
Product:
Victor, NY
the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!
- Gail Maffett
Thank you so much for sending us your comments ! Great work done by Mark !!
Pittsford, NY
5
- Karl Williams
Thank you very much for choosing us! Great job Drew!
Product:
Macedon, NY
I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim
- James Forshay
Wow, thanks for such a great review for Drew! We appreciate you as our customer!
Product:
Rochester, NY
We had our garage door replaced. We are extremely pleased with the door, the courtesy and expertise of all who handled the installation from start to finish. We would highly recommend Precision!!!
- Nino Trunfio
Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!
Product:
Rochester, NY
Service was excellent!! A five star company in my book!!
- Ben Slomba
Thank you very much for your comments, and for choosing us! Great job by Drew!
Newark, NY
The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.
- Larry Brown
Thanks very much for choosing our service, and for sending your comments!
Rochester, NY
Felix called before he came at the appointed time. He worked quickly and showed me the broken part (the thing the chain goes around) and replaced same. He also did some routine maintenance for me. I am pleased with the quick response of Precision and will certainly call them again if there's a need.I would give Precision a 5 and Felix a five as well.
- Kathy Dudley
Thank you very much for sending us your comments! Great job done by Felix !!
Canandaigua, NY
Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..
- George
Thank you very much for choosing our service and for sending your review! Great job done by Mark!
Fairport, NY
I rate Mark with 5 stars. Prompt, efficient, knowledgeable. Explained everything in detail. Next will get a new garage door when winter is finally over.
- Rosemary Smith
Great review for Mark, thank you very much for sending!
Product:
Webster, NY
We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.
- Joe LaPlaca
Thank you so much for sending us your review, we appreciate it! Great job by Drew!
Product:
Fairport, NY
5 star service, Ron was extremely friendly and informative. He explained everything he was doing and showed me what the problem was. He offered options and repaired the opener. Everything was done in about an hour. I would recommend Precision Door to everyone.
- Phil Hussion
Thank you very much for choosing our service! We appreciate you as our customer! Thank you!
Rochester, NY
Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.
- KEVIN
Thank you for your review Kevin! We really appreciate you as our customer!
Rochester, NY
Great service. The person who came was efficient and fixed the problem quickly. Very low cost for the house visit as well. I would recommend them to friends.
- Wakenda Tyler
We appreciate you as our customer, thank you for your review! Great job by Felix !
Fairport, NY
Your man (unfortunately I didn't get his name) arrived very promptly, assessed the situation and performed repairs very ably to our complete satisfaction. I would hope that we do not require your services in the future but if we do I would not hesitate to call and/or pass your firm's name along to anyone who did require repairs.
- Brendan O'riordan
Thank you very much for sending your comments & review! Great job by Felix!
Rochester, NY
Definitely 5 stars! Ron was very professional and helpful in helping me to select the best garage door for my home that was built in 1923. Felix was also incredibly professional and hard working in the instillation of my new door, even in the most unpleasant weather. I will highly this company and these people to anyone. Thank you for your excellent service.
- Cathy Anthony
Thank you very much for sending us your review! We really appreciate it!
Rochester, NY
Precision was recommended to me by my parents who were very satisfied with the service they had recently experienced with Precision to fix a broken spring. We needed the overhaul package where they replaced the springs, cables, pullies, etc. Felix was very knowledgeable and friendly and completed the work in a very reasonable amount of time. I especially liked receiving an email prior to the service date with pictures and names of the technicians so I was familiar with who might be showing up at my door. I would call them again if I ever need their services, but hopefully that won't be necessary for a long while now. I would highly recommend them.
- Karen Pope
Thank you very much to you & your parents! We really appreciate you as our customer! Great job by Felix!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Good service. They came on time and performed a tune-up on my garage door. They replaced the springs also. Garage door is working perfectly now.
- Ajdin Mahmutspahic