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Garage Door Repair Reviews in Rochester (Page 92)
Precision Garage Door of Rochesterhas received 3483 reviews, averaging 4.96 Stars:
Pittsford, NY
Thank you very much for choosing our service & for sending us your review!
Rochester, NY
The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.
- Nancy White
Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!
Pittsford, NY
Work was professional and the needed time was taken to make sure the job was done right.
- Dave Goff
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Product:
Fairport, NY
Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.
- Paul Grim
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Product:
Macedon, NY
Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.
- Edson Bellis
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Webster, NY
Polite, knowledgeable technician. We have used Precision before and will definitely do so again.
- Paul Reininger
Thank you very much for being a loyal customer! We really appreciate your review!
Product:
Rochester, NY
The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.
- Jeff Mapes
Thank you very much for sending us your review! Great job Mark!
Rochester, NY
The technician was efficient and knowledgeable ..Your company should be very proud this employee.
- Colleen Johanna
Thank you very much for sending us your review, great job by Mark!
Lyndonville, NY
Great job by Casey!
- R Hewitt
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Albion, NY
Casey was running late, but he called to let us know- very much appreciated. Good service as usual, we keep coming back!
- J Shaw
Thank you for sending us your review card! Great job CAsey!
Webster, NY
Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!
- Stephen Cataldi
Thank you so much for your detailed review! We really appreciate you as our customer!
Bergen, NY
Sales [ Ron ] and the installation team [ Mark and Felix ] were very knowledgeable and professional. The garage doors and opener were installed as scheduled and the quality of the product is excellent. Yes, I will recommend Ron and his staff to all that need their services and products ---- This company deserves a 'Well Done' !
- Don Kunego
Thank you very much for your comments & review! We do really value you as our customer!
Honeoye Falls, NY
Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.
- Pam Will
Thank you very much for your detailed review & for choosing our service! Great job Mark!
Product:
Rochester, NY
Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.
- S Esteban
Thank you very much for sending us your review card! Great job Casey!
Product:
Victor, NY
I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.
- Hugh Quinn
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Rochester, NY
My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.
- Mark Samolis
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Farmington, NY
We had our entire garage door and parts changed out for all new. Casey did a great job of explaining what would be best for our needs and what the cost would be. We are extremely happy with the quality work that he did and would not hesitate to call him again for service. Thank you
- Michael Ferreri
Thank you for choosing our service! Great job Casey!
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Fairport, NY
Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..
- Donald Calton
Thank you very much for sending us your review! Great job Mark!
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Pittsford, NY
Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!
- Chuck Dilmore
Thank you for choosing our service & sending us your review! Great job done after hours by Mark!
Macedon, NY
The technician arrived on time, called before he arrived, was very courteous, and did a good job in a very short time. We would definitely use your company again.
- Marile Waterstraat
Thank you for choosing our service! Great job done by Mark!
Ontario, NY
Mark did a great Job.
- Richard Delorenzo
Thank you for sending us your review! Great job Mark!
Product:
Rochester, NY
Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.
- J Irvine
Thank you for sending us your review card! Great job Casey!
Rochester, NY
The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.
- Justin Turner
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
Prompt, excellent service!
- Karen Conner
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.
- Craig Mott
Thank you very much for sending us your review! We really appreciate you as our customer!
Spencerport, NY
1st class technicians. show up as promised and the work is done quickly. Great job!!
- Gary Gray
Thank you for your comments & for choosing our service! Great job Mark!
Webster, NY
First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.
- Don Haag
Thank you very much for your comments & review!
Honeoye Falls, NY
Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch
- Paul Celuch
Thank you very much for sending us your review! We really appreciate you as our customer!
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Lyons, NY
New to the area, never had a garage door opener and it wasn't working so I went to the phone book. Ad looked professional and there was a discount for mentioning ad. Thought I would have to wait until next day but then they called back with time in 1 hour....great!!! The tech was very good about educating me about garage doors and fixed the problem plus pointed out other issues. Thanks!!!!
- Kathryn Moser
Thank you very much for choosing our service! We appreciate you as our customer!
Fairport, NY
We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.
- Jim Sproveri
Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!
Product:
Excellent job. Fast. Clean. New doors work great! Actually arrived early!
- Jim Bird