5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 93

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Ron Gutmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark was great, very friendly and professional. Work was done quickly, and the door closes perfectly now. Pulleys were a bit pricey, but coupled with the AAA Deal overall good value.

Response from Ron Business Owner

Thank you for sending us your review! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Diane Colasurdo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneva, NY 08/11/2014

The tech's had to replace the garage opener/motor as the handheld remote would not work. They were here on time and did what they had to do to and were out in no time. To my satisfaction. They went over the warrenties and the safety features and the proper use of how to use the remote control. did a fine job.

Response from Ron Business Owner

Thank you for sending us your comments, we really appreciate it!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Joe Larue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/08/2014

Great job. Very pleasant, timely and efficient. You guys are the best!

Response from Ron Business Owner

Thank you very much for your review! We appreciate you as our customer!

Service: Garage Door Repair

Cynthia Consaul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The techician was knowledgeable and helpful. He explain what happen and what he needed to do to fix the door. He made suggestions how to keep it running smooth. He check the door and to make sure it was running ok. He even changed the light bulbs for me!Excellent service!

Response from Ron Business Owner

Thank you for choosing our service, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Cables

Moi Leong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 08/04/2014

Mark was very professional and courteous. He explained the options and answered my questions. He completed the repair in a reasonable time. Great job by Mark!!!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Bob Tabone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Doors!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Bob Tabone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Dorrs!

Response from Ron Business Owner

Thank you for sending us your comments! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Robert Polito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/04/2014

Work was done on time. Worker was very professional. Thanks.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Garage Door Repair

Lynne Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/04/2014

Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!

Response from Ron Business Owner

Thank you so much for sending us your review, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Kelley Fahy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/02/2014

On time, very professional. Gave us options and explained everything perfectly. Service was done quickly and we could not be happier with our new opener! Precision should be your first and only call if you need any garage door service at all.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Lon McClure

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/28/2014

I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Patty McPhilmy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.

Response from Ron Business Owner

Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!

Service: Garage Door Opener Repair

Barbara Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Garage Door Opener Repair

Barbara Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2014

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

Response from Ron Business Owner

Thank you very much for choosing our service! We appreciate you as our customer!

Service: Garage Door Opener Repair

Barbara Done

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, NY 07/14/2014

Ron was our "Knight in shining armor"! Our garage door spring broke on Friday night (4th of July weekend). No other of the 4 garage door companies could help us before Monday. Both cars were stuck inside the garage. A few of our men folk tried to manually open the door, to no avail. Ron not only opened the door, he also replaced the spring for us, the next day! Ronnie is very personable and professional! That is a perfect combination! Thank you!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Bird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/14/2014

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Nancy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/13/2014

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service: Garage Door Repair

Dave Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/11/2014

Work was professional and the needed time was taken to make sure the job was done right.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Service: Install Garage Doors

Product: Garage Doors

Paul Grim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/07/2014

Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.

Response from Ron Business Owner

Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Edson Bellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 06/22/2014

Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Paul Reininger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/14/2014

Polite, knowledgeable technician. We have used Precision before and will definitely do so again.

Response from Ron Business Owner

Thank you very much for being a loyal customer! We really appreciate your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Mapes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/10/2014

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Colleen Johanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2014

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

Response from Ron Business Owner

Thank you very much for sending us your review, great job by Mark!

Service: Broken Garage Door Spring Repair

Stephen Cataldi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/06/2014

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

Response from Ron Business Owner

Thank you so much for your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Pam Will

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

Response from Ron Business Owner

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service: Install Garage Doors

Product: Garage Doors

J Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Albion, NY 06/06/2014

Casey was running late, but he called to let us know- very much appreciated. Good service as usual, we keep coming back!

Response from Ron Business Owner

Thank you for sending us your review card! Great job CAsey!

Service: Garage Door Repair

R Hewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job by Casey!

Response from Ron Business Owner

Thank you for sending us in your review report card!

Service: Garage Door Repair

Don Kunego

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bergen, NY 06/06/2014

Sales [ Ron ] and the installation team [ Mark and Felix ] were very knowledgeable and professional. The garage doors and opener were installed as scheduled and the quality of the product is excellent. Yes, I will recommend Ron and his staff to all that need their services and products ---- This company deserves a 'Well Done' !

Response from Ron Business Owner

Thank you very much for your comments & review! We do really value you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

S Esteban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2014

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

Response from Ron Business Owner

Thank you very much for sending us your review card! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Hugh Quinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 05/30/2014

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624