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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 1805 reviews, averaging 5.00 Stars:
Review:

your tech you sent was great. very nice and informative, did a great job very happy with your company. any further problems with my garage door and i will call you guys without a doubt, thank you very much
George Benson
Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Made a call around noon. Had an email confirmation, a picture of the tech coming and a call from him before he arrived that late afternoon. Couldn't ask for better service. Friendly and professional. Thanks Precision and Mark.
Lee White
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Drew was friendly, yet professional and knowledgeable. He repaired the broken and worn springs and replaced the bearings, explaining what he thought should be done so I could approve the installation before the work was done. I will definitely call this company again if I need anything for my garage door.
K Koloseike
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Today ( 6/1/2018 ) Felix Coriano replaced our old garage door with a new one. He was very pleasant and did the job alone. It was obvious that he is a well trained technician. Star Rating: 5 P.S. he said when he arrived that he thought that he would be finished around noon. At 12:05 PM he was done and pulling out of our driveway. Also he called in the morning to let us know the time that he would arrive. Great job Felix!
Michael Savage
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Thank you for your great service! Drew Stewart did a fantastic job through the whole process, from viewing the job and giving an estimate, to efficiently installing the new door and opener. Excellent.
Linda Brown
Drew Stewart Service Provided:
Install Garage Doors
Product:
Opener
Residential Technician:
Review:

Precision came this past week and installed our new door. They did an absolutely fantastic job. Good work, good communication, good customer service, competitively priced. Mary was great over the phone and always quick to respond back. Our tech Drew was very outgoing and communicated well while he worked. We are very happy we chose Precision and highly recommend them.
Jeffrey Butler
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

What great service! Ron came and told me what I needed and what I didn't need. Offered me a quote on the spot. The tech, Dave who came to do the work was thorough, neat and provided all the information needed to operate my system. I will definitely use Precision for any future needs with my garage door.
K DeMille
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Drew did a great job. Gave me some different options and was able to install a new opener on the spot. I would highly recommend Precision door!
Debra Brown
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

We called Precision primarily because of its 5-Star rating, but also it’s location. Our technician,Marty, was personable, efficient, made sure the job was done correctly and really seemed to take pride in his work! Big bonus is that the cost to repair our garage door was no where near what we expected it to be. I would highly recommend Precision!
Thomas Kennedy
Service Provided:
Garage Door Repair
Review:

The best! I didn't think my garage door was fixable, but Mark came out, took one look at the problem, and went to work. The door has never worked so well. Can't say enough about how great this service was. I look forward to working with Mark and Precision again.
Jennifer Mancuso
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job...great service. Marty and Drew are professionals with tremendous personalities. I'll call you guys again!
Jim Ingutti
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Dave explained what repairs needed to be done, completed them in a timely manner, and showed me the damage on the parts that he replaced. In addition to replacing the broken spring, which was the reason for the service call, he replaced the corroded cables and the rollers which were making noises. Dave was courteous and a great representative for your organization.
Cheryl Brown
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

A great experience with Precision! Had called other garage door companies and we not impressed with their customer service/salesmen (felt like we were a bother). Ron came out and gave us our options for two new garage doors...reasonable price ($675 a piece vs other quotes of up to $975 for the same door installed). Ron was terrific! Doors were ordered and installed with no problems. Installer was on time, got the job done with no problems and the doors look and work great!
John & Sue Denk
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Ron, Thank you for your time! Wanted to do business with you, but you had too few selections of color. My neighbor raved over your work, as he had Precision install a door last week. What a professional job you did. I regret that I can not use your super service. You have a top notch company! Respectfully, Bonnie
Bonnie King
Ron Kull Service Provided:
Install Garage Doors
Other Staff:
Review:

Excellent job. Very satisfied. Great service guy (Eric). Very personable. New door looks great!!
Michael Streiff
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Precision did a fantastic job. The installers were just great. I give them an A+ for quality, price and just a great overall experience. JimCooke
Jim Cooke
Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Great job , no complaints here . Ron was very professional and completed the spring replacement quickly , and was on his way
Ed Zabelny
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Dave saved the day. I had an out of town guest and she was impressed with how fast your technician showed up, how informative and how thorough he was. Dave could teach customer service.
Ann Dallas
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Eric earned 5 stars for professionalism & courtesy as well as quickly removing 2 ancient openers & installing 2 new garage door openers. He also setup remotes, keypads & explained operation of the controls. Thanks Eric.
Henry Jankowski
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

After calling with what I thought was an instillation issue, the tech came to my house and fixed my door. He was polite and showed me the bracket that was used was in fact correct. Even though I gave him a bunch of grief (and I was wrong) he did a great job of fixing my door, was courteous and friendly, and I appreciated the service. Turns out he was a N.Y. Giants fan, as am I. We will continue to use your company
Louis Tandle
Felix Coriano Service Provided:
Garage Door Repair
Product:
Opener
Residential Technician:
Review:

The garage door spring broke and we needed it repaired quickly. Ron was out within two hours and repaired it in less than an hour. This was our second time having Precision for a repair and our experience was similar - very prompt, very clear and thorough in explaining what needed to be done, and then an efficient and effective repair at a fair price. They will continue to be our "go to" company for all things related to our garage door.
Al Kidd
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Simply put....Will not use anyone else. Great guy, great conversation, honest, ethical. Highly recommend
Michael Rudd
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

First time user. I certainly found out why this is a five star Company.....we had waited a long time for a response from the original company to repair our door. Finally we called Precision on a Friday and they came on Monday morning. Eric was great..called ahead so we knew when he was coming and fixed just what we needed and no more. One of the best experiences we’ve had. Thanks so much!
Jane and Gerald Williams
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Mark Sherman installed a new opener and did a great job. Explained everything so that I understood. I give 5 stars.
Pat Malizia
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Dave did a great job, very nice person. Answered all our questions and suggested options for a new garage door that we are considering.
Kathy and John Viviani
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark was great - gave me options and then repaired my door quickly. Money well spent and we are very happy.
J. Smith
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

great service repairman prompt polite professional and helpful. Thank you
Carol Large
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Hello, Mark came out to my house and performed an amazing job making the adjustment to my door. It's now very smooth and quiet from open to close! Thank you Robert
Robert Gavin
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

They did fine work. We chose them because we purchased door from them.
Bob Kingston
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
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