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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3181 reviews, averaging 5.00 Stars:
Fairport, NY
Scottsville, NY
Your person ron was great thank u for coming on a sat very much appreciated he did a wonderful job Too notch
- Wanda Izard
Henrietta, NY
Technician "Z" arrived on time and quickly assessed the problem we were having with our garage door. Problem was solved and the door was back up and operational in no time at all! "Z" was very professional and courteous and explained everything he found wrong very clearly. Excellent service provided!!
- Micheal Culver
Penfield, NY
Precision Door Service was very responsive in answering our call and scheduling, the work was done in a thorough workman-like manner - no corners cut - and completed right on time. What more could I ask for as a customer!
- Cumar Sreekumar
Fairport, NY
Excellent service. Explains everything needed to know
- Julie Cox
Fairport, NY
Arrived as planned, we discussed my concerns, he provided several options. Decision made, he immediately started work, estimated about 2 hrs, finished in about 90 min, replaced several elements of springs/rollers/rail sections. New opener installed. good walk thru of everything he did, reviewed all the functions and features of new opener. Very clean, attentive to details. Very satisfied.
- Paul Maxwell
Service Provided:
Product:
Residential Technician: Zikret Osmic
Rochester, NY
Next day service, reasonable prices, friendly staff and technicians. Couldn't ask for more.
- Adam Kleinow
Service Provided:
Product:
Residential Technician: Phil Mormon
Rochester, NY
Precision's technician was very capable and knowledgeable..he repair our door and it's been working great..
- David Nowak
Penfield, NY
I am so pleased with the work of Precision Door Service. They are always prompt, professional, and high quality workmanship. I highly recommend them!
- Moira Fallon
North Chili, NY
I had broken a plastic panel outside the window of our door. Ron came and replaced it very quickly
- David Abraham
Rochester, NY
Service was done way before estimated time frame which was helpful
- Albert Weech
Brockport, NY
We were able to schedule someone to look at our broken (but still working) door within a couple of days. Rom showed up on time, and fixed it in a snap. While the door obviously need replacing, there was no pressure to buy a new one. Couldn't be happier. Frank .
- Francis Kuhn
Rochester, NY
5 star rating!***** All of my expectations were met. My problem was solved in a timely manner. The man who serviced my opener was kind, professional, and courteous while explaining everything in detail. He was extremely helpful. I chose Precision Door Service because of others suggesting your service is excellent.
- Diane Buchholtz
Hilton, NY
Great service! Thoughtful and kind!
- Claudia Randolph
Henrietta, NY
Fast and professional service. Replaced the rollers with higher grade ones with a warranty. Very courteous and showed me how to lubricate the door to keep it from getting loud again.
- Roy Perkins
Farmington, NY
Highly recommended, 'Z' is a very friendly and knowledgeable technician. You can be sure your garage door will be running great if you have it serviced by this company!
- Bill Ruscheer
Churchville, NY
Felix is a great asset to your company
- Joseph Doyle
Fairport, NY
Very Professional & Personable.
- Kate O'Brien
Rochester, NY
Very helpful
- Camille Houpt
Rush, NY
Sean explained the issues with the garage doors and recommendations. He answered all our questions and issues.
- George Stahl
Rochester, NY
Ron is an expert and worked quickly to solve my issues. He gave me options , so I never felt pressured into spending the $. Very happy. Thanks!
- Suzanne McMillan
Kendall, NY
Call Danny Saturday morning, the technician arrived approximately one and a half hours after my initial phone call. Technician called and stated when he would be there and was very prompt on time. Very professional in the spring were changed in a timely manner. Thanks for the great service.
- John Patterson
Williamson, NY
Ron came out same day and replaced the torsion spring, cables and door operator on our very heavy 16’ door. I highly recommend Precision door as they did an excellent job and didn’t overcharge us, Ron even offered a veterans discount. Thank you!! John and Lisa S.
- John S.
Avon, NY
Ron installed my new garage door opener quickly and efficiently. He explained it's use and how to install and use the app to be able to control it from my phone. Couldn't possibly ask for more- and I just love how quietly it works. Thank you so much!
- Janice Manning
Rochester, NY
Garage door springs and cables broken. Received an appt for repair quickly, the next day. Our technician, Z, was very professional and friendly. Gave us 3 separate estimates to choose from with different prices and choices for repair. We made our choice, and Z fixed our door quickly and efficiently. Price for repairs was reasonable. So glad to have the door up and running smoothly again! Would definitely recommend! Thank you!
- Lena Bower
Rochester, NY
I was very pleased with the service I received. Phil, the technician was thorough. I was very satisfied with the price of the battery replacement. It was less expensive than another price I was quoted. I would definitely call Precision Doors again. Angela K.
- Angela Kasper
Webster, NY
I bumped into the right side door over 2 years ago with a previous car. The door failed this past January (2025). Nick came out to look and agreed with us that replacement was the best route to take. We built the house in 1996, so the doors were the originals. Nick stated that repairing would be difficult due to the scarcity of the replacement parts. He showed us our options including installing windows. The old doors had none. He helped us pick a color that would go best with the surrounding color. The new doors came in on time (February) and he did get them in despite the bitter cold conditions. He also fortified the door openers to help extend their life until we could get those replaced. He suggested replacing those in about 6 months. He was a professional the whole way through. Sean came out in August to look at our 29 year old garage door openers because we wanted to replace them too. Same reason as for the doors, scarcity of parts. He also went through all of the options with us. His installation of the openers was as professional as Nick's was with the doors. We asked both Nick and Sean to save the scrap metal and motors for us so that we could turn them in for scrap. Nick even cut up the long door channels so that they would fit in our car. It was certainly a good experience working with both Nick and Sean. We will definitely recommend Precision Garage Door.
- Celia Rankin
Rochester, NY
Whenever I have had any issues with my garage doors I have contacted Precision Door Service. They have instantly identified what was wrong and fixed it. They are a reliable and affordable company with excellent customer service service!
- Lori Garofalo
Spencerport, NY
When i needed a service call on my garage door, I called Precision, along with 2 other companies. Precision was the most friendly, professional, helpful, and knowledgeable one by far. My technician, Sadmir, handled the repair smoothly and efficiently and after a full inspection, he did not try to sell me a bunch of stuff I didn't need...I would recommend Precision (and Sadmir) to anyone who needs garage work done... Don Yerdon
- Don Yerdon
Rochester, NY
Thanks for your great customer service.
- Luther Knight
Called three different companies. Precision was within the price range and they came in a day. The others were scheduling out 2 weeks. Ron came out on a Sunday and installed a new opener and did a great job. Very happy with the service and would recommend Precision to others.
- Thomas Bigongiari