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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 2002 reviews, averaging 5.00 Stars:
Review:

Great company, drew did a great job communicated everything up-front and no surprises. They came right out for the appointment with no delay.
John Connell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service Technician, Marty had opening to repair our garage door earlier than what was scheduled, which was appreciated. He did quick analysis of problem, went over everything with me and confirmed my approval to proceed. Marty was very pleasant, worked very efficiently and answered any questions I had. Very professional and quality work done. Would recommend Precision Overhead Doors to anyone.
Nelson Perez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We have had our garage door repaired a few times with Precision. We have always gotten an appointment when we needed it. The repairmen have been professional and explained the repairs to us. We would highly reccomend Precision.
Robert and Marcy Eckerson
Service Provided:
Garage Door Repair
Review:

Drew is friendly knowledgable and was a pleasure to talk to, look forward to having the work done on the 29th. The text and bio of Drew as well as the tracking is great touch as far as knowing who is coming as well as arrival time.
Tom Jones
Service Provided:
Garage Door Repair
Review:

I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.
Kathleen Wax
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Their customer service is unbelievably great. I initially requested for an emergency service because one spring of garage door was broken and, unfortunately, the door could not be opened manually. I thought the repair would not be done until evening. To my surprise, they contacted me in the early afternoon when one of the technicians was available. The technician showed up within one hour and fixed the problem in 30 minutes. Guess what? The surcharge of the emergency service was waived. I will surely recommend my friends to choose Precision for the garage door service.
Chian Hong
Service Provided:
Garage Door Repair
Product:
Springs
Review:

quick response, quick repair, professional personnel
Kathleen Stear
Service Provided:
Garage Door Opener Repair
Review:

Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!
Mary Foster
Service Provided:
Garage Door Repair
Review:

WE like whoever appears to do the required repairs. They explain their efforts beforehand, answer all my ?s and are pleasantly business-minded. With repeat great service, there is no need to select any other than Precision Door. A homeowner would be foolish to go elsewhere.
Mert Bartels
Service Provided:
Garage Door Repair
Review:

I called because of your 5 star rating and I was not disappointed
Dan Lynch
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Top notch- Mike was great and worked very quickly.
Wayne Conner
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Date: 07/18/2019
Garage Door Repair
,
Review:

Drew Stewart knows how to fix problems with Precision Garage Doors efficiently and fast.
Diana Lauria
Service Provided:
Garage Door Repair
Review:

This was my first time hiring Precision and it was a great experience. I was able to get an appt within 2 days of calling, I was given a time frame, and the technician called me when he was on his way. Once he arrived he was friendly, solved the problem I was having with my door, and explained ways to keep it in good working order. I would hire Precision again. Thank you!
Katie F.
Service Provided:
Garage Door Opener Repair
Review:

Very good service. They came out quickly, gave a fair price and did the job fast. I very much recommend this company.
Jeannie Wraight
Service Provided:
Garage Door Repair
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!
Tim & Cheryl Hungerford
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with the professionalism of Drew and your company. Starting with your nice receptionist, to your "track the driver" app, to your on time appointment, to Drew fixing my garage door. Drew explained my options for the repair, told me step by step what he was doing, and completed the repair in a timely manner. It was nice doing business with you and will do so in the future.
Dave
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Exceptional service and tremendous professional manner. Mark Sherman delivers far beyond expectations. I am a client for life.
Hiroe Valentine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark did a fantastic with his diagnosis of our garage door not closing correctly. We also purchased an additional opener.
Debbie & Tom Houliares
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.
Arlene Carroll
Service Provided:
Garage Door Repair
Review:

I highly recommend Precision Door, giving them a 5 star rating installing my new garage door. Both Ron who did the estimate and Marty who installed the door. Both were prompt and on time as promised, calling ahead to tell me they were on their way. I’m enjoying the new quietness of the new door replacing a 40 + yr original door. I felt their price was reasonable in comparison to my other estimates.
Carol Kane
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Same day, on-time service; reasonable cost; capable and friendly technician
Liz Rajamami
Service Provided:
Garage Door Repair
Review:

The service for getting a new opener installed was great. Options were clearly laid out for us. Our professional was able to identify a not-so-obvious issue with the door itself as well. He then provided a quick fix on that element to allow us a little time in researching/making a decision on that aspect. I really appreciate that part and the fact he didn't immediately try to sell us on that right away. I would definitely recommend using Precision to anyone and will use them again in the future.
T R
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I love Mark! He is prompt, polite, neat, and he knows what he is doing.
Deborah Nevin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Drew was very professional,very neet,ahead of scheduled time. Went over all operating instruction,answered any questions I had. Overall very knowledgeable of his job. I would recommend him to anyone. Very pleased, and the door and opener is very quiet. 100%satisfied. Thank you guys very much. Bob van norman
Bob VanNorman
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.
Tom Kostecke
Service Provided:
Garage Door Repair
Review:

Thanks to Drew we had a new garage door opener installed today! Drew Recommended a few options and explained the difference in each. He was kind polite and I would highly recommend him / them!
Amy Doyle
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Extremely impressed with service. Felix is great; personable, knowledgeable, professional, and honest. Was kept informed of status from initial scheduling of appointment to conclusion of service call. The organization has its process down pat, very customer focused!
David Ramsey
Service Provided:
Garage Door Repair
Review:

Eric Johnsen was great! He called when he was on his way, showed up on time, explained all our options and installed a new garage door opener quickly explained everything about our new opener and all for a reasonable price. I would highly recommend.
Karen B.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Our spring broke. Called and they sent someone out a few hours later. Mark was very efficient, all around great guy. Would highly recommend.
Kelly Mooney
Service Provided:
Garage Door Repair
Product:
Springs
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