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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 1852 reviews, averaging 5.00 Stars:
Review:

Second time (at least) we have used them. Labor rate is very fair, parts prices ok. Both technicians very personable and helpful. On line and phone conversations were great, they did exactly what they said they would, can't ask for more than that.
Dan Hirst
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Drew did a great job. If needed I will call again. Thanks
Joe Crowley
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I chose Precision because they had the highest ratings. Mark Sherman came out and identified quickly what was wrong with my garage opener/door. Very pleased with his services. Would highly recommend them.
Aimee
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Ron Kull is amazing !!! He personally repaired our garage doors a few days ago. Arrived exactly on schedule, quickly diagnosed the problems, and estimated the cost (more than fair, in our opinion). Got right on it - like he'd been doing it his whole life - worked quickly and efficiently. Best, he EXPLAINED why things failed, what the repairs accomplished, and showed me a number of strategies and "tricks" for keeping it all in good working order. Our doors now work better than they've worked in 10 years. Can't thank you enough, Ron.
Richard Lewis
Ron Kull Service Provided:
Garage Door Repair
Product:
Rollers
Other Staff:
Review:

Your company did an excellent job. Thank you! My process to get my door repaired on a Saturday. I simply made a call, and a live person answered the phone (as simple as this is, I have found only a few companies actually do this), the person scheduled an appointment, and Mark arrived on time to fix the garage door. Mark is very personable, and professional. I will recommend you. We need more companies like yours. Well done!
Phillip Hofmeister
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Marty Brodie was great. The garage door closes smoothly now and is whisper quiet. We will definitely use Precision again.
Martin Schulke
Marty Brodie Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Eric Johnsen Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Yes, a broken garage door spring … surprise!!! Your 7x24 service made my day and then complete by the great service provided by Drew Stewart, the technician. I appreciated knowing the name of the technician assigned to my call, Drew's call to inform me he was on the way, and then the great service he provided! Very professional and explained what was needed and what needed to be checked. Thank you Precision! Thank you, Drew.
Antonia Carfagna
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Ron was very professional, fixed my door in a timely manner and the service charge was very reasonable. I would definitely recommend and when the time comes for any replacement I plan on calling again
Mike Gentile
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Fast, efficient service. This is the second time Dave has visited our house. The first time, he repaired the door when I had been told I should "just replace it". He assured me it had many years of service left. This visit was for a failing opener. He arrived early, replaced the opener in about an hour with one that ran much smoother. I'll definitely be calling Precision again next time I need service.
Hai Tran
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I simply cannot believe the service that was provided - especially for the cost. Felix was incredible. I have a historic home with historic garage doors (solid wood, leaded glass, etc.). One of the doors was not opening right. Felix worked, adjusted, and toiled with that door for literally FIVE HOURS+ until it opened and closed correctly. He was DETERMINED to make it perfect. I could not believe how hard he worked or how committed he was to the job. Truly EXCELLENT in every way. On top of that, he did not charge me anything extra for the many unplanned hours! He even had to make a second day visit. He started the second day with "OK, I have been thinking about this all night and I have a plan..." Exceptional service. I am a customer for life - particularly of Felix's! Wow. I am now looking for any other improvements I can make to the doors - just to get Felix back again.
Tim Fantauzzo
Felix Coriano Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Date: 08/30/2018
Garage Door Repair
,
Review:

The representative that came out was knowledgeable, friendly, and went out of his way to make sure we were satisfied. I will keep calling upon Precision, as this is the type of service I have received from them previously, as well. Well done, Precision.
Ray Pipitone
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

5 stars very professional and polite.
Carol Mastowski
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Great Service great pricing.
Paul Cliff
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

We have always used Precision with pleasant technicians and timely service. This time you came sooner than scheduled which was much appreciated. It was just a simple adjustment for Mark, but had eluded us. Thanks for being there.
Gloria Mylroie
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

My garage door spring broke on a Saturday morning. Wanting same day service I called these folks. They sent out a service tech named Marty who did a great job and explained every thing. I appreciate the time he spent with me. He is a good professional. If I need any thing regarding openers, service or a new door, I will be calling you folks. Thank again.
David McCutchen
Marty Brodie Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.
John Mccormick
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.
Hans Susstrunk
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!
Tim Hecht
Ron Kull Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Other Staff:
Review:

I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.
Trevor Ewell
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
Steve Schober
Marty Brodie Service Provided:
Garage Door Repair
Residential Technician:
Review:

As usual, a fast response with good suggestions and advise. Work carried out efficiently on time. Thankyou
Norman Brookes
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Other Staff:
Review:

Quick response, excellent service, and an outstanding product. Thank you, Precision!
Moira Fallon
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.
Tammy Dostman
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

great attention to detail. available on a saturday. person answered phone on a saturday to book apt too.
Amy
Marty Brodie Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
Richard Morrill
Mark Sherman Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Ron was very professional , personable and helpful. It’s nice to know that your service dept. is accommodating. He made sure I was satisfied and that everything was in working order of which I was, so......thank you, Ron!
Eileen Mcelwain
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was extremely pleased with the service that I received today. I was able to get a very quick appointment despite being almost an hour away from Rochester. The technician that came out to our business was very friendly and professional and he immediately diagnosed the problem. Obviously, he was knowledgeable. Our door was fixed in 30 minutes. Also, he took the time to explain to me what he needed to do, why he needed to do it, and he clearly outlined all costs that would be involved before performing the service. I would highly recommend Precision Door.
Alicia Alvarez
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Eric was awesome! Knowledgeable, efficient, and very kind!
Meredith Utman
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.
Vincent Ariola
Marty Brodie Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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