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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 2024 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star - Wow! Service is important to me and I can honestly say Dave and the rest of your team at Precision was exceptional. Very professional service and done quickly from start to finish. Thank you Dave!
Curtis Bollen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic job, Ron I definitely appreciated that you were willing to explain what you were doing as you fixed our garage to me. Thank-you very much for the great job you did. We're already referring our family and friends to you for their garage services.
Barbara/David Gammiero
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. Eric, our technician, was polite and very professional. Completely satisfied!
Leslie Summerson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and friendly service. Explained the problems he found and suggested long and short term resolutions.
Susie Truesdell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received from Precision Door Technician, Mark Sherman to replace the springs and bearings was outstanding. Mark thoroughly explained my repairs options, pricing and recommendations for future service. And most importantly, he completed the service call in less than 45 minutes with the quality one would expect!
Dave Coleman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New garage door: Great uncomplicated service. Great representative of the company. Made me feel at ease and confident in service being provided. And very friendly and polite.
Douglas Reid
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Technician Mark Sherman was knowledgable and very professional. I will use them again
Mike Stachura
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Felix showed up when scheduled. He gave me a quote and explained what needed to be done. He did his thing. Everyone was happy.
David Edelman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service! Felix was very professional and informative. We will be using this company again.
Brittany Little
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received from Ron. He was on time and very personable. He answered all my questions and throughly explained how to use my new key pad and remotes. I recommend him to anyone needing services from Precision!
Mandy Vanderhorst
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once again, Precision provided outstanding customer service! I have and will continue to recommend your services to all of my friends and family. Thank you!
Thomas Schmitz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Making a repair appt was fast & easy - only a couple day wait time, not weeks. I was (as promised) contacted by the tech coming out. He called first to advise he was running a bit behind, and then texted me when he was actually on his way. Thankfully repair was quick & easy. Mark knew what he was talking about, knew what he was doing, and got it done. He gave me an exact price PRIOR to doing any work. Glad we used Precision to install the doors and will keep using them for the service!
Kelly Tamburrino
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Very efficient & knowledgeable. Would recommend (& have) to anyone needing service!
Brian Palmer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Great customer care, friendly and knowledgeable. Can not say enough about high quality customer service. It’s what they provide and they know it, from the first call to the install perfect..
Jeremy Hayworth
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron and his staff were truly outstanding throughout the entire process! Fast and efficient, as well! I would highly recommend Precision Door.
Steve Schwartz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company was truly represented by Mark. He was a professional in every aspect of the garage door repair.
Doug Pond
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire experience was amazing. After experiencing poor service time after time lately it was refreshing to find a company that puts service and quality first. Everyone I contacted was polite, competent, friendly and professional. The appointment date was quick the communication very complete and the price was competitive and Drew did a great job. I would suggest them for sure!
James Locicero
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark was very knowledgeable and experienced. Highly professional and repaired our door quickly. Very satisfied with the job performed. Definitely will use Precision in the future if needed.
Richard Doll
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech Dave was great and very professional. He answered all questions and gave some great recommendations.
Michael Grossman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron was on time, friendly, knowledgeable. I would definitely recommend him to friends and family
Michael Schmidt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............
Gary Holtz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with service call availability and the tech and the work performed. All good!
Susan Hart
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company, drew did a great job communicated everything up-front and no surprises. They came right out for the appointment with no delay.
John Connell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service Technician, Marty had opening to repair our garage door earlier than what was scheduled, which was appreciated. He did quick analysis of problem, went over everything with me and confirmed my approval to proceed. Marty was very pleasant, worked very efficiently and answered any questions I had. Very professional and quality work done. Would recommend Precision Overhead Doors to anyone.
Nelson Perez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have had our garage door repaired a few times with Precision. We have always gotten an appointment when we needed it. The repairmen have been professional and explained the repairs to us. We would highly reccomend Precision.
Robert and Marcy Eckerson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew is friendly knowledgable and was a pleasure to talk to, look forward to having the work done on the 29th. The text and bio of Drew as well as the tracking is great touch as far as knowing who is coming as well as arrival time.
Tom Jones
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.
Kathleen Wax
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their customer service is unbelievably great. I initially requested for an emergency service because one spring of garage door was broken and, unfortunately, the door could not be opened manually. I thought the repair would not be done until evening. To my surprise, they contacted me in the early afternoon when one of the technicians was available. The technician showed up within one hour and fixed the problem in 30 minutes. Guess what? The surcharge of the emergency service was waived. I will surely recommend my friends to choose Precision for the garage door service.
Chian Hong
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response, quick repair, professional personnel
Kathleen Stear
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!
Mary Foster
Service Provided:
Garage Door Repair
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