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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3274 reviews, averaging 5.00 Stars:
Pittsford, NY
Satko was very knowledgeable and professional. The process was quick and easy and I’m very pleased with the results. Definitely recommending you to friends and family.
- Timothy Black
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Residential Technician: Sadmir Hamzic
Webster, NY
I ordered the service on our 2 garage opening remotes 2 days ago, and wasn’t quite sure if they will show up on Sunday.. However, they not only came exactly on time, but fixed the problem and explained how to prevent it in future. Ron was easy to deal with. I would highly recommend the company to order the service.
- Galina Shlangman
Irondequoit, NY
The owner himself answered my call. He's a "No B.S" person who -- obviously -- knows Garage Doors and their associated equipment. He suggested I call the original installer for a return visit, and educated me as to the nature of their mistakes. During our conversation he made a few adjustment himself, lubricated the "moving parts", and raised the door opener so it no longer dragged across the body of the door as it went up and down. All this at no charge! If you're looking for competent and honest assessment Precision Garage Door Service is, in my opinion, your best bet.
- Stephen D. Busack, Ph.D
Pittsford, NY
The people at Precision are awesome! They answered our call the day after Thanksgiving and were at our house the very next day. They were polite, professional, and obviously very knowledgeable. They didn’t even charge us because it was such a simple fix. We would 100% recommend Precision!
- Tim
Fairport, NY
Our door opener was purchased from Precision. 2 weeks ago our door would start to close, then quickly reopened. I lubricated the wheel and rails then it worked. Last week after several attempts it again would not close and could not adjust it, so we called for service. Ron arrived and in several attempts the door closed every time with no problem. Thank you Ron. (If we call again, send Ron, it deserved a tip at least for his evaluation)
- Linda Dobberstein
Pittsford, NY
Zikret and his “partner in training” gave us outstanding service. Our problem turned out to be minor, but they went the extra mile anyway! Explained everything in detail, and gave excellent advice in a professional, friendly manner. It’s rare to get such top notch customer service these days. Your team excelled in every way. When our “dinosaur” garage door dies, I know who to call! Thank you!
- Peggy Lynge
Scottsville, NY
Quick response and service. Appreciated the picture and background information on service technician, so I knew who was going to perform the repair.
- Joanne
Rochester, NY
I am so pleased with the services provided by Sadmir Hamzic today. I received a full assessment of both of my garage doors. Repairs were completed efficiently and extra care was given to small details. Minor adjustments were made to ensure the doors stability. Sadmir is clearly very knowledgeable and explained problems and solutions effectively. I’m very appreciative of his professionalism and courtesy today . Thanks so much!
- Donna Mueller
Rochester, NY
Assed the problem gave me estimate and fixed the door in and out in less tan 1/2 hour !! Courtious and professional ! YES I would recommend thier service !
- James Flint
Rochester, NY
Upon getting ready to go to work, I discovered that the spring on my garage door broke during the night. I was unable to open the door and get my car out. I discovered Precision via a web search. They informed me that I could obtain emergency service that same evening. I booked an appointment, received a call at work around 10 AM and due to a cancellation, they would be able to fix the door in the morning. Although I wasn't there, I gave them my CC # and when I got home the work was complete - - above and beyond what I expected. My detached garage was built in the 1950s and the door is outrageously heavy. I could open it with one finger if I chose to. I received a text message from Precision with the tech's name and # along with his photo so a person would know who to expect would be arriving. I will call again and definitely use them for the other door and ask about openers. I am so very impressed and happy with the service, price, reliability and workmanship. I will specifically as for my tech by name. Lastly, I purchased new spring, rollers and cables.
- Paul
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Residential Technician: Felix Coriano
Pittsford, NY
The technician was awesome.
- Richard Rappaport
Canandaigua, NY
Z and Brendon were great. Great consultation and super workmanship at a fair cost. Thanks!
- Bob Kalenak
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Residential Technician: Zikret Osmic
Honeoye Falls, NY
I've only used their services twice, but both times they were excellent! They fixed the problem, were straightforward in their explanations, and courteous. Highly recommend!
- David Pesce
Rochester, NY
1st time user of Precision Garage Door. I saw many positive reviews and called for service. Came on time, explained problems with 2 doors and did the work. Nothing negative to report.
- Larry Burling
Silver Springs, NY
We had an immediate need for repair as we were trapped from broken door. The response was exceptional, the technician was professional and efficient. The repairs were done quickly and were greatly appreciated.
- Linda Nicastro
Hilton, NY
Had a new Liftmaster opener system installed, and couldn't be more pleased. Satko was quick, friendly and 100% professional in removing the old system and installing the new. Top shelf professionalism and outstanding service from your field techs!
- Peter Tassey
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Residential Technician: Sadmir Hamzic
Canandaigua, NY
Precision Door has great customer service. They were able to get my emergency service done on time and quickly. They are friendly and fair. All the pricing was upfront and explained once they knew what was wrong. They had the right parts to fix it immediately. They were also very careful as my cars were not able to be moved out until the door was repaired
- Brian Ludwig
Webster, NY
Our technician Phil was outstanding. Very polite and honest about our pricing. Called emergency service and showed up same evening as I made the call. Would highly recommend
- Dominic Oliveri
Fairport, NY
Z and Brendan were very professional, explained everything in a clear manner, and performed the work expertly.
- Ron Tocci
Farmington, NY
Excellent service. Arrived per schedule. Explained issue to me so I understood the problem if it occurred in future.
- Kathy Wagner
Canandaigua, NY
Precision came recommended to us to replace our garage door opener. We were new customers. They were responsive, prompt and professional. There would be no reason to not call them in the future.
- Chris Miller
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Residential Technician: Zikret Osmic
Macedon, NY
Z was great, very knowledgeable, courteous, and helpful. He explained everything and took care of the problem quickly. He also made recommendations for down the road to avoid additional issues and expenses. Thanks Z!
- Joe Stupin
Webster, NY
We had a cable break as we were closing the garage door. The technician arrived within the hour. Completed the repair and lubricated all hinges, springs and driveshaft quickly. Very pleased with the service!
- Richard Wagner
Precision door had appointments available soon, came promptly and replaced the part for a reasonable price! Thank you!
- Betsy McDonald
Spencerport, NY
Doing business with Precision Garage Door Service has been an outstanding experience. They do high quality work, charge a fair price, and stand behind their work. I highly recommend them!
- Eric Sterling
Pavilion, NY
After being told we could not safely install a second garage door opener by one company, the Precision Door Service tech said, No problem. We didn’t have a door opener purchased (as per the first company), but No problem, the Precision guy did. In about an hour, he had everything installed and the (very old, very heavy solid wood) was door going up and down. Our installer was wonderful and was working with an apprentice, who said he felt lucky to be working with the installer and the company. Perfectly satisfied!
- Susan Kinney
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Residential Technician: Sadmir Hamzic
Penn Yan, NY
Professional, curteous, efficient. We were well pleased with this service call.
- Ann McMullen
Rochester, NY
Hello Ron. First let me extend my gratitude to Felix on his workmanship. Not only did Felix perform excellent installation of our garage door a couple of years ago, but also of today's work regarding the door's weather stripping. The original stripping was work by a local contractor, which was installed incorrectly. Thanks Felix, we appreciate you and your professionalism! Steve and Chris Collins
- Steve Collins
Bloomfield, NY
Techs did fine job. Explained what need to be done & I agreed.
- Richard Blakesley
Ron K was great. Replaced cables, brackets, a roller and adjusted springs in under an hour.
- Marc