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Precision Garage Door of Rochesterhas received 3218 reviews, averaging 5.00 Stars:
Avon, NY
Rochester, NY
Garage door springs and cables broken. Received an appt for repair quickly, the next day. Our technician, Z, was very professional and friendly. Gave us 3 separate estimates to choose from with different prices and choices for repair. We made our choice, and Z fixed our door quickly and efficiently. Price for repairs was reasonable. So glad to have the door up and running smoothly again! Would definitely recommend! Thank you!
- Lena Bower
Rochester, NY
I was very pleased with the service I received. Phil, the technician was thorough. I was very satisfied with the price of the battery replacement. It was less expensive than another price I was quoted. I would definitely call Precision Doors again. Angela K.
- Angela Kasper
Webster, NY
I bumped into the right side door over 2 years ago with a previous car. The door failed this past January (2025). Nick came out to look and agreed with us that replacement was the best route to take. We built the house in 1996, so the doors were the originals. Nick stated that repairing would be difficult due to the scarcity of the replacement parts. He showed us our options including installing windows. The old doors had none. He helped us pick a color that would go best with the surrounding color. The new doors came in on time (February) and he did get them in despite the bitter cold conditions. He also fortified the door openers to help extend their life until we could get those replaced. He suggested replacing those in about 6 months. He was a professional the whole way through. Sean came out in August to look at our 29 year old garage door openers because we wanted to replace them too. Same reason as for the doors, scarcity of parts. He also went through all of the options with us. His installation of the openers was as professional as Nick's was with the doors. We asked both Nick and Sean to save the scrap metal and motors for us so that we could turn them in for scrap. Nick even cut up the long door channels so that they would fit in our car. It was certainly a good experience working with both Nick and Sean. We will definitely recommend Precision Garage Door.
- Celia Rankin
Rochester, NY
Whenever I have had any issues with my garage doors I have contacted Precision Door Service. They have instantly identified what was wrong and fixed it. They are a reliable and affordable company with excellent customer service service!
- Lori Garofalo
Spencerport, NY
When i needed a service call on my garage door, I called Precision, along with 2 other companies. Precision was the most friendly, professional, helpful, and knowledgeable one by far. My technician, Sadmir, handled the repair smoothly and efficiently and after a full inspection, he did not try to sell me a bunch of stuff I didn't need...I would recommend Precision (and Sadmir) to anyone who needs garage work done... Don Yerdon
- Don Yerdon
Rochester, NY
Thanks for your great customer service.
- Luther Knight
Rochester, NY
Satko came (and finished!) during the promised window. I got a text announcing he was on his way (very helpful). He listened to my description of the problem and had solved it within 10 minutes. He charged the service fee alone and everything works great now. I had spent no less than 6 hours on two separate days over the last month trying to figure out the problem... definitely should have gotten help earlier!
- Jim White
Rochester, NY
Sean did a wonderful job . My door is from 1980 , wood and double car size he not only fixed the broken cable but saw the sides on the bottom needed reinforcing and the bottom rail needed help too. After his skilled attention the garage door moves so smooth. I am relieved knowing that this winter my door will be dependable. His service today made me a permanent customer of Precision going forward. Thank you
- Debra Resch
Rochester, NY
Great job with good advice!
- David Conover
Henrietta, NY
I asked Precision for an appointment for a low-level problem. Ron arrived the next day, talked me through the problem (that wasn't really a problem), made a quick tweak, chatted with me about dogs we've owned, and went on with his day with a happy customer in his rear view mirror!
- Greg Finch
Pittsford, NY
Referral from my brother. He was very happy with the service, installation and quality of the door. I am following my brother's advice which is purchasing the highest quality door. Ron Kull, the owner, was very responsive, provided the options for a garage door, gave me a quote and I ordered. All of this happened within 30 minutes. He also fixed an issue I was having with my current garage door "eye" which was unrelated to the purchase of the new door. I will have my new door installed within the month.
- Jody Fitzpatrick
Rochester, NY
Installer did a great job. Looks great.
- Ivan Wheeler
The service technician was very professional and thorough. I strongly recommend Precision Door.
- Richard Gifford
Fairport, NY
Great service form Zik. Explained everything very well and laid out all the options. Will definitely use Precision again!
- Patrick Williams
Ron showed up on time and was very informative. I thought I needed a new motor and it turned out that it was some adjustments and greasing on the my old garage door that was needed. He was able to get a little more time out of my old door. He’s given me an estimate on a new one when my garage door finally won’t open. I’ll probably go with his company he was very fair on the price of the repair he did,and was very nice about explaining everything.
- Madge
Henrietta, NY
Ron came to the house within the window given to me and looked professional. I showed him the problem and he thoroughly explained some solutions. And then he fixed it! Quickly, easily and perfectly! And didn't charge me! Thank you, Ron for your expertise and education! You are the best!
- Wendy Bishop
Pittsford, NY
Excellent work. Very nice and professional staff. Thanks!
- Pratik Dholabhai
Pittsford, NY
Ron with Precision Garage Door has provided great service several times over the years. On time, quality work, professional, polite and very reasonable.
- Will Phelps
Fairport, NY
My service call to repair a broken spring resulted in our decision to replace our 35 YO door and opener. Our technician Phil was able to answer all our questions and accept our order without an additional sales call. Phil also completed the install of the new door and opener. He was personable, professional, and the installation attention-to-detail was obvious!
- Ken Zablotny
Irondequoit, NY
Ron provides exceptional customer service and was able to diagnose my problem very quickly. He provided two quotes to provide to my home owners insurance to cover the cost of the repairs. The quote that I received from Ron was much lower than the other quote that I received.
- Theodore Jordan
Bergen, NY
Phil was awesome. He was very professional yet personable. He was super efficient in both the quote process and the repair. He explained the problems and how they happen, and then gave good explanation of future maintenance. He gave various discounts and even bumped up the warranty, all while coming in under the original quote! Definitely will recommend this company.
- Chris
Churchville, NY
On 8Aug I had your company come to my home for a malfunctioning garage door opener. Phil Mormon, the tech, called to let me know approx. arrival time. He was prompt and very friendly. I have to admit he did seem perplexed at first, but he was very persistent and narrowed down the problem( at times it was kind of funny) . He was very business like however. He explained a few options to correct the problem and then corrected said problem. If this is an example of your work force, I would have no qualms of dealing with Precision Garage Doors in the future.
- Rick Huff
Service Provided:
Product:
Residential Technician: Phil Mormon
Avon, NY
Can’t say enough good things about my experience with Precision. Lived up to their great reputation, the reason for my choice. Problem was solved quickly. Time was taken to explain things. Very courteous. Would highly recommend and call them again in a minute.
- Janice Hayes
Rochester, NY
Professional!! Took the time to explain the situation and provide a solution. Thank you for your help.
- Chris Shea
Victor, NY
So pleased with the service we received. The technician was able to complete the repair quicker than anticipated and the quote was very reasonable. Thank you!
- Cathy Martz
Product:
Irondequoit, NY
Wasnt closing properly
- Richard Collins
Canandaigua, NY
Precision Garage Door Service has promptly responded to repair each of my garage doors over the past few years. Appointments were made within a few days to complete the repair. I have been appreciative of their service from the time of my calling them through the service provided by the technician. Throughout the process I was kept informed about who my technician would be along with the time to expect a call from him. Ron has serviced both of my garage doors and has explained the issue that needed to be repaired. I have been pleased with the work that he has done. After I needed to have my second garage door repaired, I immediately contacted Precision Garage Door. Their service is exemplary as I highly recommend this company.
- Doug Brown
Product:
Fairport, NY
I continue to be pleased with the service from Precision. I refer family, friends and real estate clients who have all echoed the same praise for professionalism, honesty and quality work.
- Brandon Waas
Victor, NY
Ron, the owner, came out promptly on schedule & performed the repair just as he said, in short order and charged the amount he said before he started the job. He is very personable and pleasant. It was a very good experience. Top notch!
- Francis Flugel
Ron installed my new garage door opener quickly and efficiently. He explained it's use and how to install and use the app to be able to control it from my phone. Couldn't possibly ask for more- and I just love how quietly it works. Thank you so much!
- Janice Manning