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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much for choosing our service & sending us your review! We really appreciate it! Great job Mark!
Rochester, NY
Mark went above and beyond to explain the operation of my garage door to me and gave tips on maintenance. Very friendly and knowledgeable.
- Michelle Fisher
Awesome job Mark! Thank you very much Ms. Fisher for sending your review, we really appreciate it!
Hamlin, NY
Our garage door spring broke at 7.15am on thursday 05.21.12. Phone call was made to Precision at 7.30am. Ron was here by 8.40am. Excellent service! Excellent Technician!
- F. Herman
Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you!
Rochester, NY
Excellent!!
- C. Williams
Thank you very much for sending us your review!
Webster, NY
Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.
- Ken Bello
Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!
Pittsford, NY
Excellent repair service. Fast and clean, and priced competitively. Technician Mark Sherman was informative, but did not try to sell me something I didn't need. Which means when I do need to buy, I'll go to Precision.
- Miriam Monfredo
Thank you very much, we really appreciate you as our customer! Great job Mark!!
Webster, NY
Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.
- Garrett Traver
Thank you very much for sending us your review, we really appreciate it! Great job Mark!
Pittsford, NY
Technician was courteous, worked efficiently and more importantly he was on time. This is the second time I have used Precision and will continue to use Precision for all our garage door needs.
- Gail Greendyke
Thank you very much for sending us your review! We really appreciate you as our customer!
Product:
Rochester, NY
I called the office at 9am saying that my door wouldn't open, was promised a technician between 11am & 1pm, and Ronnie arrived about noon. Not only was my garage door working again in no time, but it was noticeably much quieter, too. Ronnie realigned the door's tracks, strengthened the supports for the tracks, sprayed moving parts with silicon, and replaced the door opener that I used to have to press with a lot of effort. Now all I have to do is touch the door opener and the response is immediate and quiet. The price was right, too. It was 5 star service, easily.
- Bob Gilbert
Thank you very much Mr. Gilbert! We really appreciate you as our customer, and thank you for your detailed review!!
Rochester, NY
We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!
- Heidi Early
Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
After Rolly-Door the door doctor informed me it would cost $300.00 just to come out for a broken spring around 11pm (they increased the price to discourage me from having them come out after business hrs) I decided to call Precision. Not only did Precision answer the phone after 11pm but also was going to come out 1-2 am to fix my broken spring. Because of Mark's excellent workmanship and Ron's honesty about which door opener to decide on, not only did I have Mark repair my broken spring, but I purchased and had Mark install a door opener as well. Let this be a lesson to all the other garage door business owners is if you don't provide a certain level of customer service and honesty, your customers will soon dry up and do business elsewhere. As long as Ron is still in charge of his business and has Mark on his team, I'll still be doing business with Precision. Excellent company and team work!
- Bob Ambrose
Thank you very much for choosing our service, and for sending us your detailed review! We really appreciate your feed-back and your honesty! Great job done by Mark! We really appreciate you as our customer!
Product:
Rochester, NY
The service technician was very knowledgeable, pleasant,and did an excellent job. He actually called and came earlier than scheduled. He cleaned up any mess and disposed of all left over old parts. Excellent service and would definitely recommend to anybody needing your type of service.
- Richard Lanze
Thank you very much for sending us your review! We really appreciate your comments, and thank you for choosing our service. Great job done by Mark!
Rochester, NY
After Rolly-Door the door doctor informed me it would cost $300.00 just to come out for a broken spring around 11pm (they increased the price to discourage me from having them come out after business hrs) I decided to call Precision. Not only did Precision answer the phone after 11pm but also was going to come out 1-2 am to fix my broken spring. Because of Mark\'s excellent workmanship and Ron\'s honesty about which door opener to decide on, not only did I have Mark repair my broken spring, but I purchased and had Mark install a door opener as well. Let this be a lesson to all the other garage door business owners is if you don\'t provide a certain level of customer service and honesty, your customers will soon dry up and do business elsewhere. As long as Ron is still in charge of his business and has Mark on his team, I\'ll still be doing business with Precision. Excellent company and team work!
- Bob Ambrose
Fairport, NY
I was so pleased with the service that I recieved when I called Precision Door. The repairman showed up when he said he would .. he fixed the door and he was very courteous and friendly. Thank you PJ Tymann
- Paul Tyman
Thank you very much for the excellent review, and for taking the time to send it to us! We really appreciate you as our customer! Great job Mark!
Rochester, NY
The Precision mechanic did an outstanding job in repairing my garage door. He described my options for repair and made recommendations. He also gave me valuable tips on maintaining the door system to increase its life span. This is exactly the kind of service all of us want. We want to know our options, the risks and the steps to squeeze as much life as possible out of our door systems.
- Jerry Lighthouse
Thank you very much for sending us your detailed review! We're really proud that you were satisfied with your service. Great job done by Josh!
Product:
Brockport, NY
Ronnie, I am extremely pleased with the job performed by Josh, he display quality workmanship, pleasant friendly attitude, and worked quickly and efficiently. I found your company on the web and I liked the way you have it set up, with the bios and especially how you listed yourself as "other staff" instead of being "pushed in my face" so to speak with having yourself listed on top as "president". A little thing maybe, but it said a lot to me about you, and your company. I am very pleased and will call again when I need more work done on my door. Thank you for a job well done and for taking the time to contact me for follow up!! David
- David Walter
Mr. Walter, thank you very much for your detailed review! We really appreciate you as our customer, and we're really glad you found our website helpful and easy to use. Great job done by Josh!!
Product:
Hilton, NY
Very professional & friendly service, same day repair was a huge plus, door is working well. Would use your services again when needed and will recommend to others. Thank you, Rich
- Richard Bonter
Thank you very much for taking the time to send us your review, we really appreciate your comments! Great job Mark!
Rochester, NY
Mark was fantastic! Professional and personable, he dealt with a multitude of problems and got the garage door opener working better than it ever had. He replaced a bunch of parts and spent a good amount of time to get it even quieter! We couldn\'t be happier!
- Steven Brown
Rochester, NY
Ron was very thorough in his discussion with me regarding the repair he made to my garage door opener. He gave me the options available to me if I should need them for a new opener and a new door. Even though he owns the company, there was no high pressure sales pitch, he just answered my questions and provided the info.
- Mark Whitley
Thank you very much for your review! We really appreciate you as our customer!
Rochester, NY
The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.
- Emanuel Lawson
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!
Rochester, NY
On time, courteous, professional, couldn't ask for better service.
- Jack Brooks
Thank you very much for your review, we really appreciate you as our customer!
Product:
Penfield, NY
Felix was very nice and did a great job!
- Maureen Massaro
Thank you very much for your review!
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Ron..I love my new garage door! It makes a real statement with the curb appeal of my home. Josh the installer was professional and hard working! I am so glad that I called your company! Thanks again..Leslie Bowman..Chili, New York
- Leslie Bowman
Thank you very much Leslie! We really appreciate you as our customer! Thank you for taking the time to submit your review. Great job JOsh!
Product:
Fairport, NY
Very responsive, helpful professional
- Robert Boyd
Thank you very much for sending us your review! Great job Mark!
Product:
Pittsford, NY
Once again, Precision came to my rescue. The last lightning storm and my 17 year old garage door opener parted ways.Precision was on time, courteous as always, explained everything and stayed to program my car remote opener. Thank you Precision!
- Linette Loomis
Thank you very much, we really appreciate you as our customer! Great job Mark!
Product:
Penfield, NY
Mark did an excellent job on the repairs at our house today, thank you!
- B. Kowiak
Thank you very much for calling us with your comments! Great job Mark!
Brockport, NY
Thank you!
- Czaja
Thank you for taking the time to send us your review!
Rochester, NY
Thank you!
- Chapman
Thank you for taking the time to send us your review!
Fairport, NY
We chose a company that was local and nearby. We felt that if we had a problem, we wanted to be able to deal with the provider face to face. After we went to the showroom and talked with the salesman, we felt very comfortable dealing with Precision Door. Also, the representative that came to the house to measure the doors was prompt and polite and knowledgeable. Our doors were installed without any problems and we are very pleased with them.
- Mary Ellen Manfred
Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!
Product:
Rochester, NY
We were very pleased with Josh's work and professionalism, he worked really hard and our door looks great. Thank you!
- L. Bowman
Thank you for taking the time to call us with your comments, we really appreciate it! Great job Josh!
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Called after hours. The technician was at my house within an hour and the repair was completed in 30 minutes. The technician also thoroughly checked and tightened any loose parts on the garage door.
- Stephanie Petroske