Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.

- Ken Bello

Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!

We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!

- Heidi Early

Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!

Felix Coriano installed our opener. We were very impressed with his knowledge and work. He was extremely helpful with explaining everything to us. He made it a pleasant experience and we rate Felix a 10 and your company a 10. Please pass this on to Felix's supervisor.

- A. Lindstrom

Thank you very much for your comments and feed back, we really appreciate you as our customer! Great job Felix!!

Felix was very nice and did a great job!

- Maureen Massaro

Thank you very much for your review!

The technician (Felix) arrived promptly at 8am on a Saturday. My garage door had never required repair since it was installed in 1965. It's a 16 ft wide overhead wood door. After trying several times to adjust the springs above the door they were replaced. The door hardware was lubricated (including the automatic opener). The door now operates as it did when new. Great job Felix.

- Ken Smith

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Felix!

We had an amazing experience with Precision! They were Great to work with and the Technician was very professional! After getting 4 quotes for new garage doors...we went with Precision..and never looked back..Thank you!

- kristine Brassie

Thank you very much for taking the time to send us your review! We're happy that we could help you as well, great job Felix!

I was amazed that you were able to come out to my home the same day I called and it was on the weekend. I had a very old Craftsman opener that was malfunctioning. I originally called to have this opener and the door adjusted. Felix was very patient by explaining all my options, both in repairing the existing opener and the cost of a new one. I elected to go with a new opener, but never felt pressured by Felix to do so. Felix is an asset to your company. He explained what he was doing every step of the way and seemed to truly enjoy his work. Felix even programmed the factory installed opener I have in my car. I know the value of the opener he installed as I had done my research and had considered doing it myself. But his expertise was worth far more to me than the aggravation I would have incurred and, I could have never adjusted the spring safely or installed the braided cables on the sides, which was the original cause of the malfunction. Lastly, I was floored when Felix told me he had been with your company only about one year. Felix seems far more experienced than that. I would give him a hefty raise in pay! (No, I'm not a relative). Thanks to you, but mostly to Felix. Because of Felix I would hire you again and would refer my friends to your company.

- Jeff Zornow

Awesome! Thank you very much for taking the time to post a very thorough review, we really appreciate all the details! We thank you for choosing our service, and commend Felix on a great job done!!

Garage door opener quit. I looked online and found Precision.I called and they were here in a few hours. Felix was my technician. He was pleasant, friendly and professional. Discussed the options and went with a new Liftmaster opener. Felix installed the opener and adjusted the door. What a difference. So smooth and quiet. When I registered online, There was a $30.00 rebate.What else can you ask for. Great service and good prices.

- George Loomis

Thank you very much for your detailed review! We really appreciate your time and thank you for choosing our service! Great job Felix!!

I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!

- George Lunney

Thank you very much Mr. Lunney, and Claxton as well!! :) We're very happy to have you as our customer! Great job Felix!

Thank you Felix!

- C. Blankman

Thank you for taking the time to submit a review!

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.

- Colleen OBrien

Thank you very much for your comments, we really appreciate you as our customer. We apologize for any lack of communication on our part. Also, we do record all of our incoming phone calls for training purposes, and since we seemed to have a communication issue we did review this call. We found that our representative did a great job of explaining several opener models for over 8 min's on the phone with our customer. At first our customer stated that she was very interested in the chain drives and that's probably what she wanted. Next our representative explained the belt drive models we offer & prices, and asked for all of the customers information, and continued to schedule the appointment. Our customer did say that the belt drives sounded excellent. Next, our representative answered a few more questions about accessories and prices. At the end of the call, the customer did not give a clear indication of which opener she chose. Our representative listed all options that she talked about on our work order for the technician. We apologize that she did not ask again if the customer had narrowed it down to one choice. She did do a great job of taking the time of about 11 minutes total to accommodate all of our customer's questions. It is unfortunate that the customer's neighbor did not know exactly what opener the customer wanted when our technician arrived to do the work. We really try hard to make all of our customers happy and do really appreciate the comments and feedback to help us improve!

Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen

- Karen Gibson

Personable, quality service.

- Phil Alvaro

Thank you for choosing our service!

Great service! I called and had an appointment the next business day. Felix showed up exactly on time and did the repair quickly and thoroughly. The door is quieter than ever before. I would definitely recommend this company to anyone.

- Chad Slayton

Thank you very much Mr. Slayton, we really appreciate you as our customer!

Excellent job. Knew his stuff and was very good at detailing how the system worked and what repairs were recommended. I was not sold stuff I did not need. Felix did a very nice job and was very professional.

- Chuck McFee

Thank you for your comments, we really appreciate you as our customer! Great job Felix!

Felix was very nice and installed everything perfectly. Called to let me know when he was on the way--great guy!

- Linda Parmlee

Thank you for your comments and for choosing our service! Great job Felix!

Awesome job. The Technician (Felix) came over and in a short amount of time was ale to adjust our new garage door opener. I thought that i would need a new system or major adjustment but it was the new opener that was not set properly. He was very helpful and a pleasure to talk to. I will recommend and call the next time i need your services. Thanks Tydings

- Chad Tydings

Thank you very much, we appreciate your time & comments! Great job Felix!

Felix was an excellent representative for your organization. He was prompt, knowledgeable and provided excellent service replacing our garage door opener. I would highly recommend Precision to anyone needing garage door service.

- Michael Garbin

Thank you very much Mr. Garbin! We appreciate you as our customer! Great job Felix!

10+++ Felix is an awesome Technician! Very efficient, knowledgeable, very friendly, professional appearance. Came one day after my call. Would call him again for sure!

- Garritano

Thank you very much for your comments!!

I had purchased garage door openers in East Rochester, so when I had trouble with my garage door I automatically called Precision. I had the pleasure of meeting Felix who was very pleasant and explained everything. Everything went well for a few days and then there was a bumping noise when the door opened. Within hours of my call Felix returned and fixed the cable and explained the problem. Problem solved!

- Martha Croop

Thank you very much!!

Felixâ??s customer from today just called in to say how much she appreciated Felixâ??s service today. He was totally professional, polite, & thorough. He was very honest, and helped her with what she wanted. She will recommend our service to everyone she knows!

- R. Dohr

Great job Felix!!!

Purchased a garage door tune up through Angie's List. As one of Angie's Lists top rated businesses, in combination with the price for the service, I couldn't resist the deal. I was pleasantly surprised that the appointment was made very quickly, the technician called before he started out, and the service was performed without a hitch. The technician was courteous, friendly and professional. The job he did was excellent and we no longer have a squeaky, noisy garage door. I would call this company for any future trouble with our garage door.

- Sandra Catallo

Thank you very much, we really appreciate you as our customer! Excellent job done Felix!

On a cold rainy evening I panicked when my garage door would not close. Last year my neighbor recommended "Precision." I called at 5pm. Felix was here at 6.40pm(he called en route.) He was pleasant, reassuring, very polite, and extremely COMPETENT! Door was operating in one hour! Felix is A- ONE Terrific!

- J. Stornelli

Thank you very much for your comments! Great Job Felix!!

We were supposed to go out Saturday night but our garage door was good and stuck. The real problem was that I had a plane to catch the next morning and both cars were in the garage. I called at approximately 5:30, and the person who answered said that someone would come between 9:00 and 11:00. Felix arrived at 8:30. He was friendly and courteous, and went right to work. He explained what he was doing in a clear way, and offered reassurance about the repair. He represents your company very well and we were glad to have our door running better than before within a couple of hours.

- Michael Lasser

Thank you very much, we really appreciate you as our customer! Great job Felix!

Kelly had Felix out to her home this morning for a spring repair. She just called in to say how wonderful he is, and what a great job he did on her door. She'll definitely be a returning customer!

- Kelly Burt

Thank you very much!!

Very professionial and knowledgeable

- Paul Kiss

Thank you very much Mr. Kiss! Great work Felix!

When the garage door opener failed on Saturday morning, I got same-day service for an amazingly reasonable price. The technician was prompt, thorough and pleasant, and didn't try to sell me anything I didn't need. I recommend Precision to anyone looking for an honest, professional company to care for your garage door needs!

- Jeanne Fisher

Thank you very much Ms. Fisher, we really appreciate it! Great job Felix!

I recently had a garage door opener installed for my mother. Originally we were looking to fix her twenty+ year old opener, but after consulting with the technician decided to replace it. The technician was very courteous and knowledgeable. There were no high pressure sales tactics - just an honest appraisal with a recommendation. Thank you Felix!

- Ann Claeys

Thank you very much again Ms. Claeys, we really appreciate you as our customer! Great job Felix!

Garage Door torsion spring broke on Friday at 5pm. Felix was out at 8AM the next morning! Felix wasn't happy after installing the new spring. It seemed to work to me and he could have left it but went the extra step and installed a heavier spring. He lubed everything and now the door works the best it ever has! Great job Felix!

- Tim Kelley

Thank you very much Mr. Kelley!

Felix knew what the problem with the door opener was & fixed it. Very courteous and friendly. I will recommend him to my friends when they need good service for their door openers. Thank you!!

- B. Giangreco

Thank you very much Ms. Giangreco!