5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 104

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

A. Lindstrom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 06/05/2012

Felix Coriano installed our opener. We were very impressed with his knowledge and work. He was extremely helpful with explaining everything to us. He made it a pleasant experience and we rate Felix a 10 and your company a 10. Please pass this on to Felix's supervisor.

Response from Ron Business Owner

Thank you very much for your comments and feed back, we really appreciate you as our customer! Great job Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Richard Bonter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 06/04/2012

Very professional & friendly service, same day repair was a huge plus, door is working well. Would use your services again when needed and will recommend to others. Thank you, Rich

Response from Ron Business Owner

Thank you very much for taking the time to send us your review, we really appreciate your comments! Great job Mark!

Service: Garage Door Repair

Steven Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/02/2012

Mark was fantastic! Professional and personable, he dealt with a multitude of problems and got the garage door opener working better than it ever had. He replaced a bunch of parts and spent a good amount of time to get it even quieter! We couldn\'t be happier!

Service: Broken Garage Door Spring Repair

Jack Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

On time, courteous, professional, couldn't ask for better service.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Mark Whitley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

Ron was very thorough in his discussion with me regarding the repair he made to my garage door opener. He gave me the options available to me if I should need them for a new opener and a new door. Even though he owns the company, there was no high pressure sales pitch, he just answered my questions and provided the info.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Emanuel Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Maureen Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/29/2012

Felix was very nice and did a great job!

Response from Ron Business Owner

Thank you very much for your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Leslie Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/21/2012

Ron..I love my new garage door! It makes a real statement with the curb appeal of my home. Josh the installer was professional and hard working! I am so glad that I called your company! Thanks again..Leslie Bowman..Chili, New York

Response from Ron Business Owner

Thank you very much Leslie! We really appreciate you as our customer! Thank you for taking the time to submit your review. Great job JOsh!

Service: Install Garage Doors

Product: Garage Doors

Robert Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/18/2012

Very responsive, helpful professional

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Linette Loomis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/18/2012

Once again, Precision came to my rescue. The last lightning storm and my 17 year old garage door opener parted ways.Precision was on time, courteous as always, explained everything and stayed to program my car remote opener. Thank you Precision!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

B. Kowiak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/16/2012

Mark did an excellent job on the repairs at our house today, thank you!

Response from Ron Business Owner

Thank you very much for calling us with your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Czaja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 05/15/2012

Thank you!

Response from Ron Business Owner

Thank you for taking the time to send us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/15/2012

Thank you!

Response from Ron Business Owner

Thank you for taking the time to send us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mary Ellen Manfred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/15/2012

We chose a company that was local and nearby. We felt that if we had a problem, we wanted to be able to deal with the provider face to face. After we went to the showroom and talked with the salesman, we felt very comfortable dealing with Precision Door. Also, the representative that came to the house to measure the doors was prompt and polite and knowledgeable. Our doors were installed without any problems and we are very pleased with them.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

L. Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/14/2012

We were very pleased with Josh's work and professionalism, he worked really hard and our door looks great. Thank you!

Response from Ron Business Owner

Thank you for taking the time to call us with your comments, we really appreciate it! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Jay Beehner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 05/11/2012

Outstanding service! The spring on my garage door broke. Mark came to the house on time, and explained to me the type of door I had, in addition to the spring, Mark did a thorough evaluation check of the doors other components (cables, bearings, rollers, etc.). Mark explained to me the various options I had in repairing the door and the associated cost and specific warranties without any "sales pressure". I chose to have a complete "overhaul of the door (replace bearings, springs, and rollers). The door is much quieter now, and run very smooth. I recommend Precision door service- I am very pleased the job Mark performed.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate your evaluation of our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Paul Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/10/2012

I had another company install our new door last year. I needed another opener. Ron came to our house on a Sat. with a matching opener and corrected mistakes that were done by the first installer. Thank you Ron, Paul Nelson

Response from Ron Business Owner

Thank you very much for taking the time to send your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Joe Scarlata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/08/2012

Big difference with our new garage door opener...quieter, quicker and Mark provided great service. Thanks

Response from Ron Business Owner

Thank you, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Angelo Piccone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/08/2012

Fast reliable service. The specialist was polite and expedient with his work. I look forward to using you again, but not too soon. Angelo Piccone

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer! Thank you! Great job JOsh!

Service: Broken Garage Door Spring Repair

Robert Sayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 05/08/2012

Good response time and able to correct problem in a short time.

Response from Ron Business Owner

Thank you very much for your review! Great job Mark!

Service: Garage Door Opener Repair

Ken Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/03/2012

The technician (Felix) arrived promptly at 8am on a Saturday. My garage door had never required repair since it was installed in 1965. It's a 16 ft wide overhead wood door. After trying several times to adjust the springs above the door they were replaced. The door hardware was lubricated (including the automatic opener). The door now operates as it did when new. Great job Felix.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Springs

Andrew Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/02/2012

Mark did his best to repair our ancient garage door opener. When that proved impossible, he gave us good information regarding our choices. He installed a new opener, checked out the opener on our other door, adjusted and lubed everything, and left our garage neat and clean. We're very pleased with our new Precision door opener, and with the quality of service provided by Mark.

Response from Ron Business Owner

Thank you very much for submitting your review. We really appreciate you as our customer & for taking the time to give your feedback. Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

Heather Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/30/2012

We bought and had installed a new door from Precision. They were very knowledgeable all the way through the process, from picking out a door to the install and even a few adjustments we wanted made afterward. Price was very competitive and always encountered positive attitudes. We are very picky so for them to have earned five stars from us was not easy. We would recommend them to our family and friends and will use them in the future if the need arises.

Response from Ron Business Owner

Thank you very much for taking the time to submit your detailed review! We really appreciate it, we're happy to have you as our customer! Thank you, and great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Eugene Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/30/2012

Your technician was very polite and efficient. The garage door works better than ever. Hopefully we can replace the door this Fall. (I hope I remembered the right name.) We have had your service before.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review. We're glad you're our customer & that Mark could help you with your repairs!

Service: Garage Door Repair

Mary Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/30/2012

Mark was very good,friendly and efficient. He also called when he was going to be a little later then expected.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer, thank you!

Service: Garage Door Opener Repair

Kristine Brassie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision was Great! Everyone from the owner to the Technician, to Mary in the office..was Awesome..if you need garage doors, repairs or openers...Give them a try!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

kristine Brassie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had an amazing experience with Precision! They were Great to work with and the Technician was very professional! After getting 4 quotes for new garage doors...we went with Precision..and never looked back..Thank you!

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We're happy that we could help you as well, great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Dennis Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holley, NY 04/28/2012

Fast and professional service. Tech explained everything and more.

Response from Ron Business Owner

Thank you very much Mr. Brooks! We really appreciate your review, we're happy that we could help you with your repairs. Great job Mark!

Service: Broken Garage Door Spring Repair

Donald Turk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/28/2012

We needed our garage door opener repaired or replaced. I had previous experience with Precision and am always impressed with their website. So I called. The tech came out and without high pressure sales tactics informed us our opener could'nt be repaired (because it was so old, it no longer met code). He gave us the options and then proceeded to quickly and expertly install a new opener. He (Mark) was friendly, knowledgeable, thorough and neat and ultimately left us with a quiet and reliable opener that we'll enjoy for a long time.

Response from Ron Business Owner

Thank you very much Mr. Turk! We really appreciate you as our customer, thank you for taking the time to send us your detailed review! Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

Tamara Rutman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/27/2012

Plus: weekend appointments, good pricing. We needed two garage doors installed. Ron Kull came and gave us a price quote the same day we called the company. Job was done quickly and properly. Technician was great and professional. Great dog you have at the show room, by the way.:)

Response from Ron Business Owner

Thank you very much Tamara! We really appreciate you as our customer, and thank you for your review!

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624