5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 104

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Emanuel Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Maureen Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/29/2012

Felix was very nice and did a great job!

Response from Ron Business Owner

Thank you very much for your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Leslie Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/21/2012

Ron..I love my new garage door! It makes a real statement with the curb appeal of my home. Josh the installer was professional and hard working! I am so glad that I called your company! Thanks again..Leslie Bowman..Chili, New York

Response from Ron Business Owner

Thank you very much Leslie! We really appreciate you as our customer! Thank you for taking the time to submit your review. Great job JOsh!

Service: Install Garage Doors

Product: Garage Doors

Robert Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/18/2012

Very responsive, helpful professional

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Linette Loomis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/18/2012

Once again, Precision came to my rescue. The last lightning storm and my 17 year old garage door opener parted ways.Precision was on time, courteous as always, explained everything and stayed to program my car remote opener. Thank you Precision!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

B. Kowiak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/16/2012

Mark did an excellent job on the repairs at our house today, thank you!

Response from Ron Business Owner

Thank you very much for calling us with your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Mary Ellen Manfred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/15/2012

We chose a company that was local and nearby. We felt that if we had a problem, we wanted to be able to deal with the provider face to face. After we went to the showroom and talked with the salesman, we felt very comfortable dealing with Precision Door. Also, the representative that came to the house to measure the doors was prompt and polite and knowledgeable. Our doors were installed without any problems and we are very pleased with them.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/15/2012

Thank you!

Response from Ron Business Owner

Thank you for taking the time to send us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Czaja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 05/15/2012

Thank you!

Response from Ron Business Owner

Thank you for taking the time to send us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

L. Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/14/2012

We were very pleased with Josh's work and professionalism, he worked really hard and our door looks great. Thank you!

Response from Ron Business Owner

Thank you for taking the time to call us with your comments, we really appreciate it! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Jay Beehner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 05/11/2012

Outstanding service! The spring on my garage door broke. Mark came to the house on time, and explained to me the type of door I had, in addition to the spring, Mark did a thorough evaluation check of the doors other components (cables, bearings, rollers, etc.). Mark explained to me the various options I had in repairing the door and the associated cost and specific warranties without any "sales pressure". I chose to have a complete "overhaul of the door (replace bearings, springs, and rollers). The door is much quieter now, and run very smooth. I recommend Precision door service- I am very pleased the job Mark performed.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate your evaluation of our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Paul Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/10/2012

I had another company install our new door last year. I needed another opener. Ron came to our house on a Sat. with a matching opener and corrected mistakes that were done by the first installer. Thank you Ron, Paul Nelson

Response from Ron Business Owner

Thank you very much for taking the time to send your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Robert Sayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 05/08/2012

Good response time and able to correct problem in a short time.

Response from Ron Business Owner

Thank you very much for your review! Great job Mark!

Service: Garage Door Opener Repair

Angelo Piccone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/08/2012

Fast reliable service. The specialist was polite and expedient with his work. I look forward to using you again, but not too soon. Angelo Piccone

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer! Thank you! Great job JOsh!

Service: Broken Garage Door Spring Repair

Joe Scarlata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/08/2012

Big difference with our new garage door opener...quieter, quicker and Mark provided great service. Thanks

Response from Ron Business Owner

Thank you, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Ken Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/03/2012

The technician (Felix) arrived promptly at 8am on a Saturday. My garage door had never required repair since it was installed in 1965. It's a 16 ft wide overhead wood door. After trying several times to adjust the springs above the door they were replaced. The door hardware was lubricated (including the automatic opener). The door now operates as it did when new. Great job Felix.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Springs

Andrew Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/02/2012

Mark did his best to repair our ancient garage door opener. When that proved impossible, he gave us good information regarding our choices. He installed a new opener, checked out the opener on our other door, adjusted and lubed everything, and left our garage neat and clean. We're very pleased with our new Precision door opener, and with the quality of service provided by Mark.

Response from Ron Business Owner

Thank you very much for submitting your review. We really appreciate you as our customer & for taking the time to give your feedback. Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

Mary Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/30/2012

Mark was very good,friendly and efficient. He also called when he was going to be a little later then expected.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer, thank you!

Service: Garage Door Opener Repair

Eugene Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/30/2012

Your technician was very polite and efficient. The garage door works better than ever. Hopefully we can replace the door this Fall. (I hope I remembered the right name.) We have had your service before.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review. We're glad you're our customer & that Mark could help you with your repairs!

Service: Garage Door Repair

Heather Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/30/2012

We bought and had installed a new door from Precision. They were very knowledgeable all the way through the process, from picking out a door to the install and even a few adjustments we wanted made afterward. Price was very competitive and always encountered positive attitudes. We are very picky so for them to have earned five stars from us was not easy. We would recommend them to our family and friends and will use them in the future if the need arises.

Response from Ron Business Owner

Thank you very much for taking the time to submit your detailed review! We really appreciate it, we're happy to have you as our customer! Thank you, and great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Kristine Brassie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision was Great! Everyone from the owner to the Technician, to Mary in the office..was Awesome..if you need garage doors, repairs or openers...Give them a try!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

kristine Brassie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had an amazing experience with Precision! They were Great to work with and the Technician was very professional! After getting 4 quotes for new garage doors...we went with Precision..and never looked back..Thank you!

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We're happy that we could help you as well, great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Donald Turk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/28/2012

We needed our garage door opener repaired or replaced. I had previous experience with Precision and am always impressed with their website. So I called. The tech came out and without high pressure sales tactics informed us our opener could'nt be repaired (because it was so old, it no longer met code). He gave us the options and then proceeded to quickly and expertly install a new opener. He (Mark) was friendly, knowledgeable, thorough and neat and ultimately left us with a quiet and reliable opener that we'll enjoy for a long time.

Response from Ron Business Owner

Thank you very much Mr. Turk! We really appreciate you as our customer, thank you for taking the time to send us your detailed review! Great job Mark!

Service: Garage Door Opener Install

Product: Garage Door Opener

Dennis Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holley, NY 04/28/2012

Fast and professional service. Tech explained everything and more.

Response from Ron Business Owner

Thank you very much Mr. Brooks! We really appreciate your review, we're happy that we could help you with your repairs. Great job Mark!

Service: Broken Garage Door Spring Repair

James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/27/2012

James P. wanted to let us know what a great job that Mark Sherman did and what a good technician he is. He was very happy with the service provided. Thank you

Response from Ron Business Owner

Thank you very much for taking the time to give us a call! We're very happy to help you out! Thank you!

Service: Broken Garage Door Spring Repair

Tamara Rutman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/27/2012

Plus: weekend appointments, good pricing. We needed two garage doors installed. Ron Kull came and gave us a price quote the same day we called the company. Job was done quickly and properly. Technician was great and professional. Great dog you have at the show room, by the way.:)

Response from Ron Business Owner

Thank you very much Tamara! We really appreciate you as our customer, and thank you for your review!

Service: Install Garage Doors

Product: Garage Doors

Marilyn Rich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 04/27/2012

excellent prompt, courteous service

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Albion, NY 04/26/2012

"I had a bizarre problem with my garage door openers and I felt that the only resolution was replacement. I called my usual garage door repair service and they said they were busy and would call back in a few days. After a week I called them a second time and they said the same thing. After another week I called Precision and Mark Sherman was out the next day installed new openers, programmed them to my specs and gave me a very good introduction to the unit. Price was right about what I expected and I was quite pleased with the operation. I have only one tiny complaint and that was with the outside control boxes. The port where you pair the box with the remote is a tiny rubber flap and it keeps popping open. If it stays open it will corrode and be useless. There is really nothing wrong with the box except its a bad design. I'll just put a glob of Silicon on the rubber flap and it will be just fine. It would be fine to let the supplier know. Thanks for the great work Oh and the other place still hasn't called back!

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Carl Grimm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/25/2012

Ron came earlier than expected, after calling first, which was nice. Saw immediately that door was out of whack and made good suggestions. New door opener, key pad,etc were installed quickly. The tech, Mark, did a great job and was good in explaining the equipment. Well done. Saw your ad in the yellow pages, had good reviews. Plus you are "local".

Response from Ron Business Owner

Thank you very much for taking the time to send a review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/20/2012

I was going to get 3 quotes, after talking with Ron, I chose Precision. He explained everything thoroughly and was prompt in getting the job done asap. Josh

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624