Garage Door Repair in Rochester NY - Page 105

Grace Buck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a wonderful job. Explained everything first, door works better now than when it was first installed

Pam Wilterdink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie is fabulous! You will never be disappointed.

C. Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh went over the top with customer service! He showed up on time at my house, explained my options for repairs, and did not pressure me on my repairs. He was informative, pleasant, and displayed great workmanship. He went above and beyond, and I feel the repair is worth more than I paid. I work in customer service everyday, and feel it's important to commend good work! We've lived in our house for 9yrs, and our door works better now than ever. Thank you Josh!

G. Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My dealings with your firm over the past several years have been very positive, including repairs and, most recently, replacement of the door and the opener. The technician this last time, Mark Sherman, was very prompt, considerate and always concerned that the job be done properly and entirely to my satisfaction, which it certainly was. He spent extra time on a lingering problem, which I appreciated. I now get to enjoy the sound--or, I should say, the LACK of sound--of the garage door opening and closing smoothly. The overall rating is certainly a 5. Gary in Pittsford

Kevin Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had precision install a garage door on 3/16/12 and I just wanted to say what a great job that the precision team did. First when Ron came out on a Saturday to show us and tell us our options he was very honest and knowledgeable. Second when Mark came and installed the door he was very efficient and fun to talk to. Mark did a great job and I am sooooo glad we went with Precision door and you now have a loyal costumer who will always recommend your company!! Thank You, Kevin & Dawn Knapp

Ned Seachman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.

Cindy Jewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I reached out to the folks at Precision Door via email when my old garage door opener was acting up. Within a matter of a couple hours, I was provided with all the options for selecting a new opener and an appointment was scheduled for the next morning. Ron arrived on time, was friendly and professional. We discussed the opener options and he was candid about not selling me a model that I didn't need. Everything was installed and operating within an hour. Ron took time to explain all aspects of the operations of the new opener and he even programmed the auto opener in my car for me. I highly recommend these folks for any garage door needs. I actually need a new door this summer and will be contacting Precision Door for the replacement.

W. Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company should be proud to have Mark work for you. Thank you again.

David Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You came one Sunday night and fixed our garage door. We were new customers, and we were impressed with your service. When our springs broke, we called you, and again, the service was WONDERFUL and at the time we really needed. Thank you! We will recommend you to others!!!

Dan Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron did a great job on fixing my garage door, my tension spring broke and 2 cables,Ron explained to me that a 16ft. garage door should really have two tension spring`s instead of one and that it would be safer.He was at my house early and got the job done fast. I will highly recommend Precision Door service to my friend`s and neighbors and I will call on them again for other work in the near future.

Donna Pfahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.

Jeff Zornow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed that you were able to come out to my home the same day I called and it was on the weekend. I had a very old Craftsman opener that was malfunctioning. I originally called to have this opener and the door adjusted. Felix was very patient by explaining all my options, both in repairing the existing opener and the cost of a new one. I elected to go with a new opener, but never felt pressured by Felix to do so. Felix is an asset to your company. He explained what he was doing every step of the way and seemed to truly enjoy his work. Felix even programmed the factory installed opener I have in my car. I know the value of the opener he installed as I had done my research and had considered doing it myself. But his expertise was worth far more to me than the aggravation I would have incurred and, I could have never adjusted the spring safely or installed the braided cables on the sides, which was the original cause of the malfunction. Lastly, I was floored when Felix told me he had been with your company only about one year. Felix seems far more experienced than that. I would give him a hefty raise in pay! (No, I'm not a relative). Thanks to you, but mostly to Felix. Because of Felix I would hire you again and would refer my friends to your company.

Mark Verna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same Day service, Excellent technician, Explained problem with door

George Loomis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door opener quit. I looked online and found Precision.I called and they were here in a few hours. Felix was my technician. He was pleasant, friendly and professional. Discussed the options and went with a new Liftmaster opener. Felix installed the opener and adjusted the door. What a difference. So smooth and quiet. When I registered online, There was a $30.00 rebate.What else can you ask for. Great service and good prices.

G. Wheelock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response service, expert installation & clear instructions for use. Terrific!

Chirs Thorp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

n/a

D. Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.

Diana Luce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service provided by Precision. They sent someone to my house quickly. Mark was very knowledgeable and explained every step of the process. I am very pleased with my new opener.

George Lunney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!

Bob Lundquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service to my garage door was on-time and professional in all respects. I would not hesitate to use Precision Door service again.

Nancy T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.

C. Blankman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Felix!

D. Godard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for all the options given to us. Our garage door works like brand new.

Mike Kocik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up promptly at the earliest available time Came prepared Game me good information Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website

Michael Seidel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome!

C. Enser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christine Enser called in to say what a great job that Joshua did and he was very professional and nice and she will def recommend you to other people.

Debra Jacyszyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician from Precision Garage Doors did an excellent job to replace a broken spring on the garage door in an emergency situation at 11pm. He was extremely professional, knowledgeable and accomplished the job in a quality manner. Precision was recommended by my neighbor and they did not let me down. I would highly recommend them in the future.

Bob Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron performed the needed repairs quickly and gave me some great maintenance tips to avoid future issues!

Vince Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, knowledgeable, very good service experience. Had called a competitor at approximately 7:30 A.M. and went directly into voice mail. Called Precision after reading a few customer comments and not only did I speak to a Human being, but they were there when they promised and was on my way in about 30 minutes. I can't ask much more than that.

Colleen OBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.