5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 105

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/27/2012

James P. wanted to let us know what a great job that Mark Sherman did and what a good technician he is. He was very happy with the service provided. Thank you

Response from Ron Business Owner

Thank you very much for taking the time to give us a call! We're very happy to help you out! Thank you!

Service: Broken Garage Door Spring Repair

Marilyn Rich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 04/27/2012

excellent prompt, courteous service

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Albion, NY 04/26/2012

"I had a bizarre problem with my garage door openers and I felt that the only resolution was replacement. I called my usual garage door repair service and they said they were busy and would call back in a few days. After a week I called them a second time and they said the same thing. After another week I called Precision and Mark Sherman was out the next day installed new openers, programmed them to my specs and gave me a very good introduction to the unit. Price was right about what I expected and I was quite pleased with the operation. I have only one tiny complaint and that was with the outside control boxes. The port where you pair the box with the remote is a tiny rubber flap and it keeps popping open. If it stays open it will corrode and be useless. There is really nothing wrong with the box except its a bad design. I'll just put a glob of Silicon on the rubber flap and it will be just fine. It would be fine to let the supplier know. Thanks for the great work Oh and the other place still hasn't called back!

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Carl Grimm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/25/2012

Ron came earlier than expected, after calling first, which was nice. Saw immediately that door was out of whack and made good suggestions. New door opener, key pad,etc were installed quickly. The tech, Mark, did a great job and was good in explaining the equipment. Well done. Saw your ad in the yellow pages, had good reviews. Plus you are "local".

Response from Ron Business Owner

Thank you very much for taking the time to send a review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/20/2012

I was going to get 3 quotes, after talking with Ron, I chose Precision. He explained everything thoroughly and was prompt in getting the job done asap. Josh

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Pam Wilterdink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/16/2012

Ronnie is fabulous! You will never be disappointed.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Grace Buck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/16/2012

Did a wonderful job. Explained everything first, door works better now than when it was first installed

Service: Broken Garage Door Spring Repair

C. Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/27/2012

Josh went over the top with customer service! He showed up on time at my house, explained my options for repairs, and did not pressure me on my repairs. He was informative, pleasant, and displayed great workmanship. He went above and beyond, and I feel the repair is worth more than I paid. I work in customer service everyday, and feel it's important to commend good work! We've lived in our house for 9yrs, and our door works better now than ever. Thank you Josh!

Response from Ron Business Owner

We really appreciate the time you took to call us with your review for Josh. We thank you very much and appreciate you as our customer!

Service: Broken Garage Door Spring Repair

G. Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/19/2012

My dealings with your firm over the past several years have been very positive, including repairs and, most recently, replacement of the door and the opener. The technician this last time, Mark Sherman, was very prompt, considerate and always concerned that the job be done properly and entirely to my satisfaction, which it certainly was. He spent extra time on a lingering problem, which I appreciated. I now get to enjoy the sound--or, I should say, the LACK of sound--of the garage door opening and closing smoothly. The overall rating is certainly a 5. Gary in Pittsford

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer, thank you very much!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Kevin Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 03/16/2012

I had precision install a garage door on 3/16/12 and I just wanted to say what a great job that the precision team did. First when Ron came out on a Saturday to show us and tell us our options he was very honest and knowledgeable. Second when Mark came and installed the door he was very efficient and fun to talk to. Mark did a great job and I am sooooo glad we went with Precision door and you now have a loyal costumer who will always recommend your company!! Thank You, Kevin & Dawn Knapp

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Thank you for taking the time to send us your review!

Service: Install Garage Doors

Product: Garage Doors

Ned Seachman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/01/2012

I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.

Response from Ron Business Owner

Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Cindy Jewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/28/2012

I reached out to the folks at Precision Door via email when my old garage door opener was acting up. Within a matter of a couple hours, I was provided with all the options for selecting a new opener and an appointment was scheduled for the next morning. Ron arrived on time, was friendly and professional. We discussed the opener options and he was candid about not selling me a model that I didn't need. Everything was installed and operating within an hour. Ron took time to explain all aspects of the operations of the new opener and he even programmed the auto opener in my car for me. I highly recommend these folks for any garage door needs. I actually need a new door this summer and will be contacting Precision Door for the replacement.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review Mrs. Jewell! We really appreciate you as our customer and are glad that we could help you out!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

W. Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/28/2012

Your company should be proud to have Mark work for you. Thank you again.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

David Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/23/2012

You came one Sunday night and fixed our garage door. We were new customers, and we were impressed with your service. When our springs broke, we called you, and again, the service was WONDERFUL and at the time we really needed. Thank you! We will recommend you to others!!!

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer! Great job Josh!

Service: Broken Garage Door Spring Repair

Product: Springs

Dan Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/22/2012

Ron did a great job on fixing my garage door, my tension spring broke and 2 cables,Ron explained to me that a 16ft. garage door should really have two tension spring`s instead of one and that it would be safer.He was at my house early and got the job done fast. I will highly recommend Precision Door service to my friend`s and neighbors and I will call on them again for other work in the near future.

Response from Ron Business Owner

Thank you very much Mr. Keyes, we really appreciate you as our customer! Thank you for your detailed review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Jeff Zornow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/21/2012

I was amazed that you were able to come out to my home the same day I called and it was on the weekend. I had a very old Craftsman opener that was malfunctioning. I originally called to have this opener and the door adjusted. Felix was very patient by explaining all my options, both in repairing the existing opener and the cost of a new one. I elected to go with a new opener, but never felt pressured by Felix to do so. Felix is an asset to your company. He explained what he was doing every step of the way and seemed to truly enjoy his work. Felix even programmed the factory installed opener I have in my car. I know the value of the opener he installed as I had done my research and had considered doing it myself. But his expertise was worth far more to me than the aggravation I would have incurred and, I could have never adjusted the spring safely or installed the braided cables on the sides, which was the original cause of the malfunction. Lastly, I was floored when Felix told me he had been with your company only about one year. Felix seems far more experienced than that. I would give him a hefty raise in pay! (No, I'm not a relative). Thanks to you, but mostly to Felix. Because of Felix I would hire you again and would refer my friends to your company.

Response from Ron Business Owner

Awesome! Thank you very much for taking the time to post a very thorough review, we really appreciate all the details! We thank you for choosing our service, and commend Felix on a great job done!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Donna Pfahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2012

The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.

Response from Ron Business Owner

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job done by Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

G. Wheelock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/20/2012

Quick response service, expert installation & clear instructions for use. Terrific!

Response from Ron Business Owner

Thank you very much for your review & for choosing our service!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Mark Verna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/20/2012

Same Day service, Excellent technician, Explained problem with door

Response from Ron Business Owner

Thank you very much for choosing our service, and for your review!

Service: Garage Door Repair

George Loomis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rush, NY 02/20/2012

Garage door opener quit. I looked online and found Precision.I called and they were here in a few hours. Felix was my technician. He was pleasant, friendly and professional. Discussed the options and went with a new Liftmaster opener. Felix installed the opener and adjusted the door. What a difference. So smooth and quiet. When I registered online, There was a $30.00 rebate.What else can you ask for. Great service and good prices.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate your time and thank you for choosing our service! Great job Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Chirs Thorp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/16/2012

n/a

Response from Ron Business Owner

Thank you for your review!

Service: Garage Door Opener Repair

Product: Opener

Bob Lundquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2012

The service to my garage door was on-time and professional in all respects. I would not hesitate to use Precision Door service again.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Diana Luce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2012

I was very pleased with the service provided by Precision. They sent someone to my house quickly. Mark was very knowledgeable and explained every step of the process. I am very pleased with my new opener.

Response from Ron Business Owner

Thank you very much Ms. Luce, we appreciate your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

D. Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2012

I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.

Response from Ron Business Owner

Thank you very much for taking the time to send your review! Great job done by Josh, we're very happy we could help!

Service: Broken Garage Door Spring Repair

George Lunney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greece, NY 02/15/2012

I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!

Response from Ron Business Owner

Thank you very much Mr. Lunney, and Claxton as well!! :) We're very happy to have you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

C. Blankman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Thank you Felix!

Response from Ron Business Owner

Thank you for taking the time to submit a review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Nancy T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.

Response from Ron Business Owner

Thank you very much, we really appreciate your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

D. Godard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/13/2012

Thanks for all the options given to us. Our garage door works like brand new.

Response from Ron Business Owner

Thank you very much for your review & your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Michael Seidel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 02/09/2012

Awesome!

Response from Ron Business Owner

Thank you very much for your review & for being our customer! Excellent job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Debra Jacyszyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2012

The technician from Precision Garage Doors did an excellent job to replace a broken spring on the garage door in an emergency situation at 11pm. He was extremely professional, knowledgeable and accomplished the job in a quality manner. Precision was recommended by my neighbor and they did not let me down. I would highly recommend them in the future.

Response from Ron Business Owner

Thank you Mrs. Jacyszyn for your time & comments, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

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Monroe County (585) 267-5174
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624