Garage Door Repair in Rochester NY - Page 103

Maureen Dufek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

JOhn Lenhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

Robin Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

Susan Matthews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

Tom Downham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

Dan Klemz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

Russell Cope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

Kathleen Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The springs had broken on my garage door. The door was as old as the house. I talked to Mark about price to fix and price of a new door. I went with the new door. Mark did not pressure me and was willing to go with what ever I wanted. He showed up on time and had the new door installed in just a few hours. Looks great and Mark was terrific. Thanks, Kathleen Lewis

Elizabeth Bush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was great! Not an easy install because it is a barn that was built in the 1800s, so not quite square any longer. The doorway is square now!

Jason Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A relative recommended Precision and we are grateful. Service was prompt and effective. Mark, the serviceman, was courteous and careful in explaining how our new opener works. We are very satisfied with our garage door repairs (replacement springs and opener).

Kathy Buechel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision Garage Door Service website. I was so impressed by your endorsements, I sent an immediate email. I received a call 15 minutes later. Prior to moving forward with the installation, a good friend mentioned that she was very happy with the garage door and opener you installed for them. I highly recommend the Precision (Marantec)belt-drive opener--it is smoooooooth! Everything about my experience with your company was 5 star. From my first contact with your company to Mark Sherman's expertise in installing the garage door opener. He patiently explained to me the operation of the system. During the time he was with me, he was cheerful, polite and very knowledgeable. Thank you Mark for allowing me to observe the installation process. I learned a lot from observing. If anything goes wrong, I'll have a better idea how it was put together and what to say when calling you for service. After waiting 3 weeks for installation of an opener from an unreliable company (which I cancelled), I had a new Precision opener from you in 2 1/2 days - Sent an email on Wednesday evening - installation was on Saturday. Special thanks to Mary and Jen for all the questions they answered for me prior to and after my installation. They are top-notch office staff. Old-fashioned customer service rarely exists anymore, but it does at Precision... I will recommend your company in a heartbeat.

Mary Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

John Travers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie: Mark was a courteous and competent professional who went out of his way to be helpful. I really appreciated his fine work. I will be sure to contact you again if the need arises. Cheers, John

Eileen McElwain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision Door of Rochester AND Ronnie, who is the owner of the Company. I wish I could say that I have found something wrong, since I had the new door and opener installed by Ron, but the only thing is the door. It is so quiet when I let it down, that I have to look to see if it actually happened.....AND IT DID!! Thank you, Ron, for the quality and the top notch service I received by you.

Matthew Tice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was great. My garage broke on a Friday morning and a quick call to Precision led to a fixed door in the afternoon. Same day service was great! Also, Mark was able to make several adjustments to my garage door to improve insulation and operation. Thanks again! Matt

Kevin Riehle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best buying experiance ever, Ron presented me with differnt value added solutions that really saved me alot of time and money. Mark the installer was prompt and professional. Great company.

Edina Setti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark came within 2 hours of our emergency call when our door broke. It was 9:30 pm. He replaced the broken spring and gor our damaged door working so we could keep our early morning schedule without trouble.

Sara Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

Dana Quiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.

Peter Schuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response on a late Sunday night. Excellent service and technician.

Tom Everetts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

P. Kromberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second positive experience with Precision- prompt, professional, personable!

K. Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

P. Mahoney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Terry Fustor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!

Robert Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem

Robert Megargle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.

Elizabeth Bush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was great! Came early, called first to see if that was ok. Very professional. Coming back to install another.

Christine Labaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an inspection done and a key lock installed so that I can open my garage door in the event of an electrical outage. Mark was very patient with all my questions and he took the time to explain what is done during an inspection and what I need to do to keep my garage door working properly.

Craig Lochner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had quotes from 3 local companies. Precision was the lowest. Normally - I would go with the middle price but the way Ron explained and presented himself and the product sold me. The install went well and the tech. did a great job.