5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 103

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Douglas Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 07/27/2012

Very Professional; clearly outlined my options; explained the work and pricing.

Response from Ron Business Owner

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Kyle Stark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sodus, NY 07/26/2012

mark was very helpful on the install of our new opener. he quickly detected the problem with the old and had a replacement installed within a matter of minutes. (so it seemed). minutes after he left, i called with a squeaking issue, he returned and fixed the problem. If all your employees are as kind and courteous and knowledgeable as Mark I would recommend your company to anyone

Response from Ron Business Owner

Thank you very much for sending us your review!! We really appreciate you as our customer! Great job Mark!!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ed Plonsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/24/2012

Mark did an excellent job installing the 2 springs, on a very hot, hot day.. You have a super installer.. Ed

Response from Ron Business Owner

Thank you very much!! We really appreciate you as our customer! Great job done by Mark!!

Service: Broken Garage Door Spring Repair

Shawn Kammerdiener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2012

Mark came very promptly and even waited for me as work made me late to meet him. He looked at the problem with a rusted track and quickly fixed it and got it fully working again. Visit plus small parts charge was quite reasonable.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Paul Schickling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 07/21/2012

Mark Sherman not only installed my new steel garage door perfectly but answered every question I asked to my complete satisfaction. Thank you for sending a professional technician that enjoys doing a good job.

Response from Ron Business Owner

Awesome job Mark! Thank you Mr. Schickling for choosing our service & for taking the time to send us your review!

Service: Install Garage Doors

Product: Garage Doors

Bob Drost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2012

I had used your service in the past so was confident your tech could help. He arrived promptly and had my door repaired quickly. He also cleaned up everything and offered suggestions on how to best maintain the door.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Debbie Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They did a great job and took no time at all!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Remotes / Keypad

John Toto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/07/2012

Mark was excellent! He was on time, diagnosed the issue and completed the repairs very quickly. He was very professional and courteous. I couldn't have asked for better service! I would definitely recommend Precision to anyone!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you choosing our service! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Stephanie Petroske

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/06/2012

Called after hours. The technician was at my house within an hour and the repair was completed in 30 minutes. The technician also thoroughly checked and tightened any loose parts on the garage door.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review! We really appreciate it! Great job Mark!

Service: Garage Door Repair

Michelle Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/05/2012

Mark went above and beyond to explain the operation of my garage door to me and gave tips on maintenance. Very friendly and knowledgeable.

Response from Ron Business Owner

Awesome job Mark! Thank you very much Ms. Fisher for sending your review, we really appreciate it!

Service: Garage Door Repair

Tom Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ronnie and his team did an awesome job with our new garage door. They were the consummate professionals, and the job was completed on time and on budget. Additionally, the new door completely upgrades the front elevation of our home. Well done!

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Felix & Mark!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

F. Herman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 07/02/2012

Our garage door spring broke at 7.15am on thursday 05.21.12. Phone call was made to Precision at 7.30am. Ron was here by 8.40am. Excellent service! Excellent Technician!

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

C. Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/02/2012

Excellent!!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Ken Bello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 07/01/2012

Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Miriam Monfredo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/29/2012

Excellent repair service. Fast and clean, and priced competitively. Technician Mark Sherman was informative, but did not try to sell me something I didn't need. Which means when I do need to buy, I'll go to Precision.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!!

Service: Garage Door Repair

Garrett Traver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/28/2012

Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Gail Greendyke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/25/2012

Technician was courteous, worked efficiently and more importantly he was on time. This is the second time I have used Precision and will continue to use Precision for all our garage door needs.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bob Gilbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/20/2012

I called the office at 9am saying that my door wouldn't open, was promised a technician between 11am & 1pm, and Ronnie arrived about noon. Not only was my garage door working again in no time, but it was noticeably much quieter, too. Ronnie realigned the door's tracks, strengthened the supports for the tracks, sprayed moving parts with silicon, and replaced the door opener that I used to have to press with a lot of effort. Now all I have to do is touch the door opener and the response is immediate and quiet. The price was right, too. It was 5 star service, easily.

Response from Ron Business Owner

Thank you very much Mr. Gilbert! We really appreciate you as our customer, and thank you for your detailed review!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Heidi Early

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/14/2012

We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!

Response from Ron Business Owner

Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Lanze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/13/2012

The service technician was very knowledgeable, pleasant,and did an excellent job. He actually called and came earlier than scheduled. He cleaned up any mess and disposed of all left over old parts. Excellent service and would definitely recommend to anybody needing your type of service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate your comments, and thank you for choosing our service. Great job done by Mark!

Service: Broken Garage Door Spring Repair

Bob Ambrose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/13/2012

After Rolly-Door the door doctor informed me it would cost $300.00 just to come out for a broken spring around 11pm (they increased the price to discourage me from having them come out after business hrs) I decided to call Precision. Not only did Precision answer the phone after 11pm but also was going to come out 1-2 am to fix my broken spring. Because of Mark's excellent workmanship and Ron's honesty about which door opener to decide on, not only did I have Mark repair my broken spring, but I purchased and had Mark install a door opener as well. Let this be a lesson to all the other garage door business owners is if you don't provide a certain level of customer service and honesty, your customers will soon dry up and do business elsewhere. As long as Ron is still in charge of his business and has Mark on his team, I'll still be doing business with Precision. Excellent company and team work!

Response from Ron Business Owner

Thank you very much for choosing our service, and for sending us your detailed review! We really appreciate your feed-back and your honesty! Great job done by Mark! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bob Ambrose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/13/2012

After Rolly-Door the door doctor informed me it would cost $300.00 just to come out for a broken spring around 11pm (they increased the price to discourage me from having them come out after business hrs) I decided to call Precision. Not only did Precision answer the phone after 11pm but also was going to come out 1-2 am to fix my broken spring. Because of Mark\'s excellent workmanship and Ron\'s honesty about which door opener to decide on, not only did I have Mark repair my broken spring, but I purchased and had Mark install a door opener as well. Let this be a lesson to all the other garage door business owners is if you don\'t provide a certain level of customer service and honesty, your customers will soon dry up and do business elsewhere. As long as Ron is still in charge of his business and has Mark on his team, I\'ll still be doing business with Precision. Excellent company and team work!

Service: Garage Door Opener Install

Jerry Lighthouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/08/2012

The Precision mechanic did an outstanding job in repairing my garage door. He described my options for repair and made recommendations. He also gave me valuable tips on maintaining the door system to increase its life span. This is exactly the kind of service all of us want. We want to know our options, the risks and the steps to squeeze as much life as possible out of our door systems.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We're really proud that you were satisfied with your service. Great job done by Josh!

Service: Garage Door Repair

Product: Rollers

Paul Tyman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/08/2012

I was so pleased with the service that I recieved when I called Precision Door. The repairman showed up when he said he would .. he fixed the door and he was very courteous and friendly. Thank you PJ Tymann

Response from Ron Business Owner

Thank you very much for the excellent review, and for taking the time to send it to us! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

David Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 06/06/2012

Ronnie, I am extremely pleased with the job performed by Josh, he display quality workmanship, pleasant friendly attitude, and worked quickly and efficiently. I found your company on the web and I liked the way you have it set up, with the bios and especially how you listed yourself as "other staff" instead of being "pushed in my face" so to speak with having yourself listed on top as "president". A little thing maybe, but it said a lot to me about you, and your company. I am very pleased and will call again when I need more work done on my door. Thank you for a job well done and for taking the time to contact me for follow up!! David

Response from Ron Business Owner

Mr. Walter, thank you very much for your detailed review! We really appreciate you as our customer, and we're really glad you found our website helpful and easy to use. Great job done by Josh!!

Service: Garage Door Opener Install

Product: Remotes / Keypad

A. Lindstrom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 06/05/2012

Felix Coriano installed our opener. We were very impressed with his knowledge and work. He was extremely helpful with explaining everything to us. He made it a pleasant experience and we rate Felix a 10 and your company a 10. Please pass this on to Felix's supervisor.

Response from Ron Business Owner

Thank you very much for your comments and feed back, we really appreciate you as our customer! Great job Felix!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Richard Bonter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 06/04/2012

Very professional & friendly service, same day repair was a huge plus, door is working well. Would use your services again when needed and will recommend to others. Thank you, Rich

Response from Ron Business Owner

Thank you very much for taking the time to send us your review, we really appreciate your comments! Great job Mark!

Service: Garage Door Repair

Steven Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/02/2012

Mark was fantastic! Professional and personable, he dealt with a multitude of problems and got the garage door opener working better than it ever had. He replaced a bunch of parts and spent a good amount of time to get it even quieter! We couldn\'t be happier!

Service: Broken Garage Door Spring Repair

Mark Whitley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

Ron was very thorough in his discussion with me regarding the repair he made to my garage door opener. He gave me the options available to me if I should need them for a new opener and a new door. Even though he owns the company, there was no high pressure sales pitch, he just answered my questions and provided the info.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Jack Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/01/2012

On time, courteous, professional, couldn't ask for better service.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624