Read what people are saying
about Precision Garage Door

Ron was direct, and very helpful. Our Genie is 20+ years old and may not last much longer. He unplugged the unit, plugged it back in and it appear to work again (perhaps not for long). But there was no charge, as he said “I didn’t do anything.” That alone was refreshing! He did lubricate the rail, and said he hoped it lasted, but is sending me a quote for a replacement should the time come soon.

- Mike Lastoria

Precision Door Service repaired our garage door this morning. Ron was prompt, courteous, and professional. He used quality replacement parts and even made an extra trip back to the shop to replace the rubber strip on the bottom of the door. This really completed the job properly. We are very pleased with his work and would recommend him without reservation.

- Mark Hull

Excellent service very professional and did a great job. Will use again if I have any garage problems. Kevin Phelan

- Kevin Phelan

Ron, the owner/operator; a very intelligent, business-like individual fixed and tuned up my door for the 2nd time in 9 years. Even though I didn't need Precision to do any major repairs, Ron's maintenance advice kept my door operating in tip-top condition.

- Roger Klaus

Mark Sherman the technician was very professional and explained what needed to be done. Would highly recommend Precision.

- Elaine Franz

Outstanding service and knowledge. Highly recommend!

- Daniel Althouse

Precision was recommended on the Henrietta Neighbors site that I follow. Ron came to my home today to discuss my options and provide an estimate. He was professional, courteous and knowledgeable.

- June Keenan

Excellent communication regarding service, phone assistance to determine need for service, and technician was both courteous and competent. I was given useful information and was not pressured to make decisions. I would strongly recommend Precision Door Service to anyone needing repair of a system or a new system.

- Ann McMullen

Ron and his team at Precision Door are quick to respond, fairly priced and all round a great company. As a real estate agent I appreciate contractors that work hard for their customers. I highly recommend their services and have to many friends, family and clients. After a major storm came through our area we had a slight issue with the new opener they installed. Came out within 24 hours of our call and addressed the issue, which ended being a simple solution, no fault of the device or their install.

- Rachel Aldrich

I have been chooses this company Precision in the past. Also reasonable price on the garage door.

- James Hinchcliffe

A big thanks to Mark for the excellent service today. Informative, quick, friendly and professional. A pleasure doing business with Precision.

- Paul McIntyre

Awesome service. They came right out and fixed my broken garage door spring and set my car free! Friendly, good natured and helpful. Thanks Chris!

- Linda Fowler

Was having issue with door not closing. Of course once Mark got there at end of day he reset the manual option and naturally the door closed. He explained that he believed it has to do with the time of day/sunshine. He explained the sensors so I now know how to look at them (esp. the green one) and make sure it is not flashing. Also explained the lock feature on my units since I wasn't sure and he sprayed the tracks/wheels so the garage is definitely quieter. All in all he answered my questions. Explained things to me. Well done, Mark. Thank you for taking time to answer my questions.

- Donna Pfahl

EXCELLENT!

- Vladimir Triaszin

Service was fast and Superb!

- Derick Peters

Precision Door was a breath of fresh air With everybody short handed these days They responded immediately and fixed my broken door This company was s a class act !!!

- John Ricketts

I'm thankful to report a very positive experience with your company. When searching the Internet for help with my garage door opener issues, I found your company right away. Your website is well organized and effectively presented. The 5-star rating further encouraged my call. Your team's effective communications reinforced those good initial impressions. My garage door opener issues turned out to be minor, thankfully. Phil Mormon worked quickly - finding a problem with the sights not working properly, testing all my controls (even extending the reach of one and remounting it), changing the light bulbs, and completing a full inspection, all in about a half hour, and for the same fair amount the scheduler announced and Phil confirmed before starting the job. I will definitely recommend your company should the opportunity arise.

- Roxanne W., Fairport, NY

The guys were very friendly and efficient. Also you can’t beat the price. A+ service.

- Sherry Tisdale

They made room for me within hours of when I called. Arrived on time and completed the work quickly, professionally and reasonably.

- Sean Mulhern

I had a new garage door installed by Precision a few years ago and recently had a new opener system installed. Both times the service was timely and professional techs came out. Chris Z. was the service tech, he was knowledgeable, pleasant and professional. Overall, I’m very pleased with Precision Door.

- Ellie B

Great job. Quick and clean. Better than before I had my issue to repair

- Bob Bruner

Excellent chat service and same day service. The technician did an excellent job to replace a broken spring.

- Hak Lim

Fixed the broken spring same day. Fast professional courteous and just nice people. Thank you!

- Steve Benedict

On time and did an amazing job fixing my garage door. I was so impressed with the professional service that I'm having them install a garage door opener this week.

- Wayne Trouse

Phil did a great job installing our new garage door opener. Phil was on-time, professional, and courteous. We are pleased with the workmanship.

- Michael Nickerson

Very fast service!!! Chris was very personable!!

- Kelly Cunningham

Called at 4 they came at 5 for a extra fee but well worth it. Technician was great will be buying replacement garage door opener from precision door.

- Scott Mclligott

Mark did a great job, neat and clean

- Thomas Demarco

I’ve used this service before ( 2013) and found them to be efficient, professional and and personable. When a spring broke on my garage door this week, I naturally called Precision once more! The appointment process was smooth and the operator was pleasant to talk to even when I had to change my appointment date. ( I forgot I had a prior commitment). Ron arrived at stated time and was cheerful, professional, helpful and repaired the door in under 30 minutes. My garage was filled with detritus from on going renovation/ tossing out predicament , but Ron cheerfully moved things about in order to access the problem. At completion, he offered to help me replace the items back to the garage - which I though was wonderful ( but not necessary). Cheerful, friendly, professional and efficient. Great service. Thank you, Precision Garage Door service’

- Margaret Corby

Ron Kull us very personable and informative! Enjoy his customer service approach. Thank you,

- Tim Henry