Garage Door Repair in Rochester NY - Page 32

Stephanie Zellar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! Fast, efficient and fairly priced! I would definitely use Precision Door Service again!

Srivatsan Lakshmipuram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and worked fast thank you

Karen Ager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for our garage door to be looked at and hopefully repaired. The next day Ron came out to our home and quickly discovered the problem. I appreciated that he called ahead of his visit to let us know he was on his way and what the anticipated arrival time would be. He was very pleasant, arrived at the time scheduled, and had everything necessary in his truck to fix the garage door opener. He completed the job quickly and efficiently. He was patient with my questions. He tested the door opener from different locations to be sure it operated correctly. It did. I highly recommend calling Ron should you have any issues with your garage door!

Kyle Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have worked with several other companies through out Rochester and the surrounding areas through out my 30 plus years in the design-build business. Over the past 15 years I have used Precision Door Service exclusively for business and personally. In business offering a referral to a client can often create a negative situation. However the client experience is so incredible using Ron's team at Precision Door that it has always proven to add value to my organization. Often exceptional client experience is met with a inflated cost. That has NEVER been the situation when using Precision Door. In fact it is always the exact opposite, outstanding products and service at the best value possible. This past month I hired the team at Precision Door to install a new Door and Opener at my personal home. Felix C, a technician of 12 years at Precision performed our installation. He was on time, professional, laser focused, and extremely considerate and willing to accommodate. I highly recommend the team at Precision Door. Kyle Stevens Stonewood and Waters Craftsman

Cathy Rumsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I have used their services in other states. They are great.

Eileen Brighton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were impressed that the owner was on the web site, and that the company was local. When I called the company, the secretary was very pleasant and helpful. Phil knew what the problem was and installed a new opener. We were very pleased with his service because he was very respectful and explained everything to us. We will definitely recommend Phil and your company to our friends and neighbors.

Jeff Creeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Z did a wonderful job. He was on time, professional, and thoroughly explained his assessment while giving plenty of options. He worked efficiently and cleaned up quickly. I’m 100% satisfied and would not hesitate to call Precision (and request Z) should the need arise.

Marc Firnstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service and friendly associate.

John Abrams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I get very good service from precision they install my garage door and garage door opener. I would recommend them to anyone.

Lisa Ivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was seen driving around town so I chose a company that worked in my area. Couldn't be happier. I was able to get my repair done in 24hrs from the time I called to schedule. Ron was very professional and efficient. Repair cost was very reasonable. I'd give 6 stars if able. Thank you.

Mary Marotta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was polite and professional. He arrived promptly, replaced sensors, explained what the issue was and the cost was fair. Thank you!

Keith Decann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is always professional and always welcomed with the work that they do. Work is always top-notch

Robert Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose precision door because my door was working intermittently and it Was very annoying and seem dangerous. I google door repair in Rochester and saw that precision was the first with 5 stars. I am happy that I call and got an appointment.Ron, immediately observe what the problem was, gave me the options. He explained everything and I settle for spring replacement. Thanks for a good and successful job.My wife and I are happy .

Marie Warda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Second time using this company. The technician, Felix was friendly, on time and very efficient. Glad I called Percision Door

Charlie Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I

Irma Maronian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Chris Ieda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Z was welcoming, considerate, on time and a wonderful tech. I fully understood the repairs and am happy with the result.

Joe Dermady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was terrific, very nice and professional. He even fixed our current door so it functioned properly until we get the new one. I would highly recommend them to anyone.

Edward Czarniak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision once again came through with great service. Garage door spring broke and they were able to fix my problem the same day. I have used the before and the service is the best.

Croft Hangartner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time we have used Precision for repairs and upgrades to our 35 year old house. Every experience has been easy to schedule, the work was done on time by pleasant professionals and at a reasonable price. I'm glad we know we can count on this great company when we have a problem or need.

Kimberly Horst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was professional and gave the price up front before doing any work!

Marc Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My son needed his garage door repaired, the spring broke today (Sunday.) I called several companies who were not open and then called Precision - a very good decision. They arrived within 2 hours from when I called them. The person taking my information was helpful and very courteous. It took a very short time to install 2 new overhead springs and install an exterior key pad. The price was reasonable, the installer was pleasant to deal with, and the whole process was very easy. Thank you very much.

Jeff Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responsive, quick, friendly! I will do business with you again! Thank you!

Charles Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, conscientious service by Zikret. All was explained clearly. Price was very fair, and workmanship was first rate. New remotes, new rollers, and added external trims. Thank You.

Charleen Guck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient, very reasonably priced!

Joe McKenna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We recently contacted Precision regarding a garage door we had installed about a year ago. A freak issue caused the rollers to jump the rail, leaving the door to literally hang precariously to one side in a potentially dangerous position for my family and also for anyone servicing the door. The customer service staff at Precision were extremely helpful in communicating the urgency of our situation to the installing team, who was very quick to contact us. Ron, the owner of the company, was soon joined by Chris and together within barely two hours, had the door looking like new! It was fun to watch them work…they clearly know their trade ! It was also refreshing to work with a company who understands what customer service means and who also stand behind their work. I highly recommend Precision to anyone who is in the market for a new garage door or in need of service for an existing door…would have rated them 6 stars if given the option! Thanks to Ron and the team at Precision!!

Doug Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When returning home on a Friday night, the cables of our garage door detached from our garage door after we used our remote to lower the garage door after we parked the car in the garage. I called Precision Door that evening and an appointment was scheduled the following day. Ron arrived at my house on Saturday morning. Prior to his arrival, he called, sent a text identifying his role with the company, and had a tracker which showed how far he was on the route to my house. Ron determined that the spring had broken on our garage door. He had the necessary equipment and was able to repair the job in about 45 minutes. He thoroughly checked the door to make sure that there were no other issues. I was very pleased with the overall experience with how Precision Door handled my situation and the fine work that Ron did.

Laura S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A torsion/tension spring broke locking me out of the garage. Precision Door has a great online chat feature on their website. Super friendly and helpful customer service (Theresa)helped set me up with an appointment. Chris came out to fix things up 2 days later. Great communication ahead of the job. Chris replaced the springs and rollers. Also provided me with info on future needs. Chris was friendly, courteous and does the job quick. Thank you for a job well done.

Olga Hontar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phil was the initial service person, that was sent on an emergency visit. Precision installed my door 2 yrs, ago and in my opinion the door should not have needed to be repaired, so soon. However, Phil was knowledgeable, thorough in his assessment and reassured me that this would be resolved. He enabled the door to be raised, so that I could move my car out. All in all, he was great! Next day, Chris the manager came out as promised, to complete the repair. He stood behind the Precision's reputation to do what it took to make the customer happy, in a situation, where I was annoyed that this issue happened. Both servicemen provided excellent customer service.

Susan Wilder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician,Ron, was extremely nice, knowledgeable, and helpful. I have been using Precision for years and he is the reason why.