From Rochester Homeowners
Garage Door Repair in Rochester NY - Page 33
Precision Garage Door
Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Rochester
Proudly serving the Rochester NY community with same day service.
Local Garage Door Repair in Rochester NY
Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.
What Customers in Your Area Mention Most
Recent Reviews from Rochester
Croft Hangartner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the third time we have used Precision for repairs and upgrades to our 35 year old house. Every experience has been easy to schedule, the work was done on time by pleasant professionals and at a reasonable price. I'm glad we know we can count on this great company when we have a problem or need.
Residential Technician: Sadmir Hamzic
Service: Garage Door Opener Install
Product: Garage Door Opener
Kimberly Horst
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron was professional and gave the price up front before doing any work!
Marc Watson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My son needed his garage door repaired, the spring broke today (Sunday.) I called several companies who were not open and then called Precision - a very good decision. They arrived within 2 hours from when I called them. The person taking my information was helpful and very courteous. It took a very short time to install 2 new overhead springs and install an exterior key pad. The price was reasonable, the installer was pleasant to deal with, and the whole process was very easy. Thank you very much.
Jeff Walker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Responsive, quick, friendly! I will do business with you again! Thank you!
Other Staff: Ron Kull
Service: Broken Garage Door Spring Repair
Charles Ross
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great, conscientious service by Zikret. All was explained clearly. Price was very fair, and workmanship was first rate. New remotes, new rollers, and added external trims. Thank You.
Service: Garage Door Repair
Product: Rollers
Charleen Guck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, efficient, very reasonably priced!
Joe McKenna
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We recently contacted Precision regarding a garage door we had installed about a year ago. A freak issue caused the rollers to jump the rail, leaving the door to literally hang precariously to one side in a potentially dangerous position for my family and also for anyone servicing the door. The customer service staff at Precision were extremely helpful in communicating the urgency of our situation to the installing team, who was very quick to contact us. Ron, the owner of the company, was soon joined by Chris and together within barely two hours, had the door looking like new! It was fun to watch them work…they clearly know their trade ! It was also refreshing to work with a company who understands what customer service means and who also stand behind their work. I highly recommend Precision to anyone who is in the market for a new garage door or in need of service for an existing door…would have rated them 6 stars if given the option! Thanks to Ron and the team at Precision!!
Other Staff: Ron Kull
Service: Garage Door Repair
Doug Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When returning home on a Friday night, the cables of our garage door detached from our garage door after we used our remote to lower the garage door after we parked the car in the garage. I called Precision Door that evening and an appointment was scheduled the following day. Ron arrived at my house on Saturday morning. Prior to his arrival, he called, sent a text identifying his role with the company, and had a tracker which showed how far he was on the route to my house. Ron determined that the spring had broken on our garage door. He had the necessary equipment and was able to repair the job in about 45 minutes. He thoroughly checked the door to make sure that there were no other issues. I was very pleased with the overall experience with how Precision Door handled my situation and the fine work that Ron did.
Service: Garage Door Repair
Product: Springs
Laura S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A torsion/tension spring broke locking me out of the garage. Precision Door has a great online chat feature on their website. Super friendly and helpful customer service (Theresa)helped set me up with an appointment. Chris came out to fix things up 2 days later. Great communication ahead of the job. Chris replaced the springs and rollers. Also provided me with info on future needs. Chris was friendly, courteous and does the job quick. Thank you for a job well done.
Service: Garage Door Repair
Product: Springs
Olga Hontar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Phil was the initial service person, that was sent on an emergency visit. Precision installed my door 2 yrs, ago and in my opinion the door should not have needed to be repaired, so soon. However, Phil was knowledgeable, thorough in his assessment and reassured me that this would be resolved. He enabled the door to be raised, so that I could move my car out. All in all, he was great! Next day, Chris the manager came out as promised, to complete the repair. He stood behind the Precision's reputation to do what it took to make the customer happy, in a situation, where I was annoyed that this issue happened. Both servicemen provided excellent customer service.
Service: Garage Door Repair
Susan Wilder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician,Ron, was extremely nice, knowledgeable, and helpful. I have been using Precision for years and he is the reason why.
Service: Garage Door Opener Repair
John Patterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wonderful company to work with. Felix, the technician that worked with us today, was exceptional. We recommend them highly.
Residential Technician: Felix Coriano
Service: Garage Door Repair
Barry Haywood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I don't know what his name was. He waited for me to come because I was late. Nice of him. He submitted his answers to my questions well informed. Unfortunately, The cost for doors were pricey.
Other Staff: Ron Kull
Service: Install Garage Doors
Tom Cook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sean was excellent ! I would highly recommend Precision.
Service: Garage Door Repair
Dawn Schnell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door is one of the best vendors I work with - they are responsive and always complete the work in the time they promised and do a great job!
Harold Daly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great guy honest as the day is long.
Other Staff: Ron Kull
Service: Install Garage Doors
Geoffrey Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Have used a couple times and they always provide quick, professional service.
Residential Technician: Phil Mormon
Service: Garage Door Repair
Robin Gordon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional, quick and friendly.
Other Staff: Ron Kull
Service: Garage Door Repair
Susan Sargent
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Would always use this company. Knowledgeable, organized, and efficient. Ron and his team do fantastic work
Other Staff: Ron Kull
Service: Install Garage Doors
Gayla Zuber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, helpful and courteous!
Residential Technician: Sadmir Hamzic
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Charles Hasenauer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service technician (Ron K.) called to check if arriving 11 hours early was OK, saving us the late evening emergency service charge. Job was done quickly and perfectly!
Terry Oneil
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Felix is the best. I have never been the least disappointed with Precision or any staff. Please feel free to use my email for references.
Residential Technician: Felix Coriano
Service: Garage Door Opener Install
Product: Garage Door Opener
Kathy Ralg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron, Kathy and I want to extend a thank you and an appreciation for the PROMPT service regarding our garage door problem. Satko did a great job installing the new replacement parts and we’re very happy with the way our door operates. Once again, thank you for your outstanding service. Sincerely, Ron snd Kathy Ralg P.S. We have never had a quieter operating door!
Tim Navarra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great personality.
Lynette Loomis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision Door Service to replace my aged garage door and service it when the cables need to be replaced. They come when they say they will, call if they can be early or are running a bit behind (having saved another customer). All the repair men have been very polite and explain what is amiss and the solution. I highly recommend them!
Janeen Thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From first call, to the finished job, everyone at Precision Door was courteous and professional. Our technician was in and out in less than 30 minutes. He knew exactly what was wrong and how to fix it. He even went above and beyond by lubing the rollers. The door works like new again. I highly recommend Ron Kull and his team.
Other Staff: Ron Kull
Service: Garage Door Repair
Donald Liberti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Have had repairs done to our door by your company
Jessica Matukewicz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was the easiest service experience I have ever had. I called the office and they set me up with a Saturday appointment because of my work schedule. Ron came out and was super friendly. He assessed the situation and explained my various options without pushing me in any particular direction. He installed a nee garage door opener on the spot. Before leaving he took the time to teach me about my opener and make sure I had a solid understanding of everything.
Tracy Knight
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron was upfront about the possibility of my garage not being able to be repaired because of the age of the door, but he figured it out and got it done with “Precision “ lol! He took the time to even teach me how to program my padlock panel and explain how to make deer meat taste good! Thank you for a job well done-Tracy K.
Laurie Donohue
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Felix did a great job. He arrived on time, friendly and fixed our door perfectly. Thanks, Felix!
