Garage Door Repair Reviews in Rochester (Page 36)

We recently had an issue with our old garage door opener. Precision Garage Door came to assess our problem. Unfortunately, they were not able to repair it. We ended up buying a new unit from them which quickly installed. Ron was very professional. He did a great job and was creative in finding a solution to how to install the control unit in our old, cinder block garage. This was not the first time we called Precision. We had used them several years prior for a simple realignment. They are very professional and reasonably priced. They do excellent work. We would highly recommend them to anyone needing new or repair work.

- Sue Porubek

On time. Quite nice. Done in no time.

- Helen Murtha

Excellent work and very professional. Even waiting to speak with me while I was navigating a zoom meeting for work! Thanks guys!

- Cristine Crawford

We have many garage door companies to chose from, however, I've been using Precision for many years. I find them to be courteous, competitive, and knowledgeable about all things relating to garage doors. They have a common-sense approach to repairs/replacements which saves me money on a quality product. That's the bottom line, isn't it? Thanks, Ron!

- Angela Coffaro

Very professional and knowledgeable. Great experience all around. Strongly recommend them.

- Lisa Chizuk

Great service. I would highly recommend Ron. He personally came out to answer our call on a Saturday evening within 2 hours. Professional,Polite, trustworthy.

- Robert Neri

On a cold Sunday morning in December 2020 when everything was going wrong that could, A cable snapped on our “mature” garage door as it was being opened. Mr Ackley responded within few hours by replacing our older and broken cables, allowing us to close the garage door again. Such professional and prompt service from Precision Door!!!!

- Patty Oleyourryk

Ron was very helpful with my choice of garage doors. There was absolutely no pressure to purchase them. My installation went very smooth. The installers were courteous and tidy. My doors look amazing! They are a big complement to my home. I highly recommend Precision!

- Carole Bishop

Promo and very professional.

- Chad Terrusa

Felix was extremely professional, courteous, and helpful.

- Jill Halterman

Ron Kelly was excellent, on time and the best person for my Linear garage door opener! It was a great experience!

- Donna Silverman

Fantastic service and company! Can’t thank them enough for fixing our garage. Highly recommend. A++++**

- Anthony Eidelman

Dave arrived on time assessed the problem and fixed it. He was very knowledgeable efficient and pleasant. I would highly recommend his services.

- Beverly

Precision was prompt, knowledgeable and very friendly. My technician determined the issue on my first door immediately and had it fixed and running smoothly in no time. For my second door he provided recommendations to help further its functioning life and didn’t just try to sell me on parts replacement as a precautionary step. I would highly recommend them for anyone in need of garage door servicing.

- Deb Kretschmann

I selected Precision based on their reputation as expressed by others. My interest was to obtain their perspective on whether I needed a repair or replacement garage door. After an inspection, Ron suggested a quick fix that I could try myself in the short term yet eventually the older door would need replacement that could wait until spring. Ron was honest and professional. John G.

- John Galati

Fast response Knowledgeable Repaired in a jiffy!

- Kathryn Plansky

Quick response,thorough and very professional. Would highly recommend

- Susan Hemsing

Excellent, prompt service

- Paul Yusko

Perrrrrrfect

- Paul Nesbitt

I saw an ad on internet and called them .they came out on time .

- Joyce Uhl

Ron was great!

- Andra Bouman

Ron did a phenomenal job repairing my garage door (and I was so grateful there was no issue getting it fixed on a Sunday)! It has Never sounded so quiet or run so smoothly! I truly appreciate the excellent service in all aspects (timeliness, professionalism, cost and no push to buy something I didn’t need). I would highly recommend this company and I can honestly say I can rarely make that statement!!!!

- Lynn Barber

Outstanding service!!! Felix was awesome in fixing and adjusting door. Only problem was he is a Giants fan. Thank you.

- Ed Kritz

Absolutely great and very timely service. Friendly and careful. 100% recommend!!

- John Norton

Ron is the best service person I have ever met. Even though he does not carry the specific door model to replace mine, he provided many good suggestions. We will certainly use his service in the future. Thanks Ron!

- Pengcheng Shi

Mark sent a text five minutes before arriving, which was nice, even though he was 40 minutes early. He couldn’t do the weather strip we wanted because of the brand, so he recommended another vendor, and didn’t charge for the estimate. So: good “pre” customer service but I still need to get the work done!

- James Thompson

I have has Precision services since 2013 and have found them prompt, knowledgeable, reliable and willing to work with the customer. Several times Ron, the owner, has come and it is great to have his expert advice.

- Charmaine Blaakman

I’ve used Precision Door Service several times for various issues with my garage doors, primarily broken springs which can be dangerous to work on if you don’t know what you are doing. My most recent service call resulted in my 18 year old opener needing replacement because of a failed circuit board. Felix from Precision arrived at the exact time the agent on chat said he would, and BTW the service call was placed entirely on chat while I tended to a business call, in less than 10 minutes nonetheless. Felix diagnosed the issue and offered options, including replacement with a WiFi enabled opener which I planned on getting if it ever needed replacement. Felix had the new opener on his truck and replaced it in a little over an hour, and we were back in business albeit with new capabilities like being able to know if our door is open and being able to operate it from anywhere in the world. Precision continues to deliver world class service at competitive pricing and their tech’s like Felix are fantastic to work with.

- Scott Ramirez

Howdy Ron, Felix did a great job adjusting my door. Been very happy with your product and service provided.

- Duane Staples

David was awesome! Extremely professional and easy to talk to. The turnaround time from call to arrival was fantastic and his work was outstanding! So glad we called Precision and would highly recommend to anyone. You’ve got our business in the future for sure. Much appreciated to all again for the help.

- Jason