Garage Door Repair in Rochester NY - Page 61

Marianela Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thank you for your prompt response and good service.

Linda Yates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really pleased at how fast and efficient our service was performed. We needed a new spring, called at 9am and by 11:30 am tech was here. He was very friendly and explained everything we needed and what he was doing. A

Dave Mcdevitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are professionals from the first call, all of the way through the installation. They called when on the way to the job with an ETA. I knew who to expect, because they sent an email with his picture. The installation was done with high quality and Felix was very professional. Nice guy! If your door is broken, call these guys.

Pat Bartholomew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quite efficient and pleasant repair service

Ralph Gagliano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just finished having Mark install a new garage door opener. Mark was prompt, neat and a pleasure to talk with. Mark completed the job and thoroughly explained the functions of my new opener. He also gave me very helpful tips to keep my garage door operating smoothly and properly. Mark inspected the door and made a number of adjustments to insure I would have trouble-free operation for many years to come. I would recommend Mark to anyone having problems with their garage door. In Mark, Precision has an excellent technician. Thank you, Mark.

Ronald Johnston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke today and Precision Door gave us fast and great service. We would definitely recommend them. We were referred by our daughter who was very pleased with their work. Precision Door fixed her garage door when other companies wouldn't even come out to give her an estimate because the door was not a standard size.

CMC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very Friendly, and Great Service!

Mildred Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron called me to let me know that he was on his way to my house and would be there in about 20 minutes. He actually arrived 5 minutes early. I explained the problem and he went right to work. He said that he'd let me know when he'd solved the problem. Approximately 20 minutes later he explained the problem with my garage door opener and showed me what he'd done to correct the problem. He let me know that my opener was 20 years old so he left me information on a new garage opener. He explained that everything was fine but if I had problems in the future I might consider getting a new opener. HE WAS GREAT!

Jackie Iwasko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix came out to our home, and fixed our garage door. There was an issue with something getting wound up and causing the garage door to go up or down at an angle. About two months prior we had an independent contractor come out and fix the senors. He came from Greece (20 minutes away) Complained it was too far for him and over charged us. Not to get too emotional, but as we were moving my Father's (He passed 1/5/18) office into our garage was when we noticed the issue of the door coming down sideways. A week later my Father passed. All I wanted was to get it fixed ASAP, so it was one last thing my Mother had to worry about. We called this independent contractor who said he will be out in the next week. We waited a month for him to show up. I called him, he claimed we were too far, and he hurt his shoulder. A call would of been nice. I looked up Precision, and I thought with the amazing website, and customer service this was gonna be a lot of money. From the extremely simple phone call to set-up an appointment that took mere minutes, to getting someone out to our ("too far") house the very next morning, to Felix being amazing with his knowledge, friendliness, and understanding. He explained everything in terms I would understand, didn't comment on my still-in-pajama appearance, and he did an fantastic job. The price was a lot more reasonable, and I will only be using Precision for now on. I definitely would recommend this great company!!

Kate Weigert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super friendly. Awesome job. I would recommend this business to anyone! I can’t thank them enough!

Diane Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy, the Techs explained everything and gave us options. They did their job very efficiently and were very pleasant. It was a very cold day but they never lost their sense of humor.

Bill Synesael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First class service technicians know there stuff. Always on time very polite

Gordon Booth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quality of service, new door opener, and company representatives are all 5 Stars

Kim Byers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Why won't the garage door go up? Help, I can't get the car out of the garage! My husband noticed that there was a break in the spring. We called Precision and a repairman was at our home within 2 hours. He was very knowledgeable and completed the repair in no time at all. Great service from a professional who knew what he was doing. Very thankful.

Howard Brenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We continue to be impressed with the outstanding service we receive from Precision. Twice in the past month we have called for service and have been extremely satisfied. This most recent time we needed a new garage door opener and Eric was our technician. He explained the various options available, then quickly and efficiently installed the opener. He then took the time to explain all the new controls and how to operate them, and made sure we were happy with everything before he left. We would be delighted to recommend Precision!

Darren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.

Dina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very glad to be able to get someone to come to the house on a Sunday morning to replace my garage door opener - my door was stuck in the open position and my emergency release wasn't working! Eric arrived early, was helpful and very professional and answered all of my questions. He explained my options and worked efficiently to get it done so I could get on with my day.

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had Ron fix our broken door springs and lube the rollers. The door works so much better now. Ron was here at the time he stated and performed a quick repair. It was the reviews on his site that made me call Precision and they weren’t wrong. I’ll happily use Ron and his company again as well as recommend him to friends.

Monika Kuwahara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew is always on-time, friendly, courteous, professional, and explains the issues well. This was my second time using Drew as my repair guy. I’ll always call him for any garage door related issues. Thank you!

Eric Dillenbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars for Mark Sherman. Very efficient and courteous. I would highly recommend your company. Repair done - replace broken spring

Michael Leibow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our new garage doors look great and were perfectly installed. I haven't seen such fine craftmanship in a long time.

Kristin Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service , I had an emergency and they scheduled me the same night Felix was great he call shortly after I called to let us know he was on his waY, he was polite and had us fixed in no time. Great service from the person answering the call to the service tech.

Todd Piatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our new garage door and opener were installed December of 2017 and Precision did have to come back to install the vinyl for the door in January of 2018. From my initial talks with getting a quote through the installation process I could not have been happier. My installer Drew was extremely knowledgeable, talented and helpful with setting up devices. He was very professional throughout the installation. Mary whom I was in contact with for scheduling kept me up to date with timing and availability and worked around any scheduling issues that needed to be addressed.

Dave Cheeseman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job by Mark Sherman today. Mark was very professional and personable. He explained what the problems were, checked over all parts and did not try to sell parts that were not needed. Mark made adjustments, lubed everything and now the door goes up and down properly. Thanks Mark, I will definitely call again if needed.

Bill Poehlmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've always had great experiences with everyone at Precision. Felix was fantastic, not only delivering everything as promised and on time, but going beyond to make things great for his customers.

Richard Wildman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job....on time,efficient and customer focused.

Sandy Specht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave was punctual, professional and courteous. He explained every step of the procedure, including pricing and options. He worked quickly and was finished in less than an hour and a half. I'm happy with the service as well as the finished product. Would call them again in the future.

Carey Vick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Answered the call and booked promptly, showed exactly on time Work was excellent and price was fair, excellent service!

Kathy Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew contacted me to let me know he would arrive early. He then activated two new remotes and got them to work with one old remote I had. He also explained what was wrong with the keypad and that it would require a replacement of the garage door opener when it finally broke.

Brigid Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark did a great job! Very friendly. Arrived on time, set up and was out by noon. Looks terrific. Thanks so much!