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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3218 reviews, averaging 4.96 Stars:
Canandaigua, NY
Thank you very much for sending us your review! We really appreciate you as our customer!
Honeoye Falls, NY
Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch
- Paul Celuch
Thank you very much for sending us your review! We really appreciate you as our customer!
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Webster, NY
First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.
- Don Haag
Thank you very much for your comments & review!
Lyons, NY
New to the area, never had a garage door opener and it wasn't working so I went to the phone book. Ad looked professional and there was a discount for mentioning ad. Thought I would have to wait until next day but then they called back with time in 1 hour....great!!! The tech was very good about educating me about garage doors and fixed the problem plus pointed out other issues. Thanks!!!!
- Kathryn Moser
Thank you very much for choosing our service! We appreciate you as our customer!
Fairport, NY
We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.
- Jim Sproveri
Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!
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Rochester, NY
Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!
- Raymond Knapp
Thank you very much for your comments & review! We really appreciate you as our customer!
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Webster, NY
I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.
- Karen Miller
Thank you very much for sending us your comments, we really appreciate you as our customer!
Penfield, NY
EXCELLENT JOB
- Richard Petrie
Thank you very much for choosing our service & sending us your comments!
Webster, NY
Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!
- Valerie LaForge
Thank you very much for choosing our service & sending us your comments! Great job by Mark!
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Hilton, NY
Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.
- John Fedison
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!
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Rochester, NY
Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you
- Elizabeth Guancial
Thank you very much! We really appreciate you as our customer! Great job Casey!
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Fairport, NY
Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.
- Neal Wiesner
Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!
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Residential Technician: Felix Coriano
Rochester, NY
Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!
- Louis Caruso
Thank you very much for choosing our service! We really appreciate you as our customer!
Fairport, NY
Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.
- Robert Fort
Thank you very much for choosing our service & sending us your review!
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Other Staff: Ron Kull
Webster, NY
We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order
- Eleanor Nemeth
Thank you very much for choosing our service & sending us your review!
Newark, NY
Great service done on a timely fashion. Very pleased
- Christine Mizro
Thank you very much! We appreciate you as our customer!
Webster, NY
Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.
- Derrick Jones
Thank you very much for sending us your comments, we really appreciate you as our customer!
Pittsford, NY
We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.
- Daniel Collins
Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!
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Fairport, NY
Ron assessed and repaired our 18 year old garage door. He was prompt, personable, professional, thorough and knowledgeable. He was honest and didn't try to over-sell us on something not needed. You can tell how passionate he is about the business. When our door ultimately needs to be replaced I know who I am turning to for purchase and install!
- Dave Thomas
Thank you very much, we really appreciate you as our customer!
Rochester, NY
Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.
- Rober Schor
Thank you very much for choosing our service, we really appreciate you as our customer!
Rochester, NY
The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!
- Donna Long
Thank you for being our customer! Great job Felix!
Pittsford, NY
Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.
- Renee McNiffe
Thank you very much for sending us your comments! Great job Mark!
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Victor, NY
This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink
- Dennis Spink
Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!
Hamlin, NY
In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)
- Kim Gitzen
Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!
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Rochester, NY
When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!
- David Hallidy
Thank you very much for sending us your comments! We really appreciate you as our customer!
Webster, NY
Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.
- Mary Bernhard
Thank you very much for sending us your comments! Great job Mark!
Rochester, NY
6 star service friendly and courtious tech who could ask for anything more
- Herbert Gregory
We really appreciate your comments, thank you! Great job Mark!
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Fairport, NY
Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.
- John Balzano
Thank you so much for sending your detailed review! We really appreciate you as our customer!
Rochester, NY
Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.
- Steve Fox
Thank you very much for your review & for choosing our service! Great job Mark!
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Hamlin, NY
Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong
- Sandy Tuschong
Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!
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(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.
- Craig Mott