Garage Door Repair in Rochester NY - Page 88

PETE LAROSA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your guy did a great. He came same day and he knew what he was doing. Thanks

Brian O'Mara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with service, extremely reasonable bill. Will call again for any and all overhead door service. Thanks again.

Georgia DeGregorio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew was competent and informative re the mechanics of the door.

Mark Wittman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.

Kristi Wigton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision on multiple occasions and we have always been happy with their service. This time around, the winter weather finally caught up with our old garage and our cable snapped, leaving our door suspended and jammed. Our service was immediate; repairs were made as well as pressure-free recommendations. Their fees are extremely reasonable and everything was back up and running within an hour. We will be coming back to you guys for all our service needs!

Kathlene Ferrari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars

Jim Cala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

GREAT service--fast, friendly, reasonably priced!

Christopher Caruana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.

Justin Boggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What started as a service call for a broken torsion spring turned into a new garage door. When my tech for the broken spring told me everything that was included in a new garage door I jumped on board right away. They even gave me a loaner spring until the new door was installed! We had been considering replacing the door anyway, so to us it seemed like a no brainer! Precision was great to work with, affordable, and the installers were very professional and thorough.

Mark H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave was prompt, professional, and did an excellent job. He even assessed that my springs were at the wrong tension and adjusted them immediately to ensure that my new opener would work at it's best. I recommend them and will call them again if ever needed.

Darlene Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer did an excellent job installing our new garage door! It was a extremely cold winter day with wind chills below zero and he got the job done in 4 hours. I would recommend them for a new garage door purchase and installation.

David Funston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our garage door failed, Precision provided a service call the next day (Saturday), found the problem and provided a new opener and new day on the following Tuesday. Everything went well.

Thomas Vasile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and excellent service man. Mark was very helpful and explained everything to me prior to fixing my problem. Very happy with the service and I will always recommend Precision. 5 stars to you!!!!

Damian Hebert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent company to work with. They will be my first call if I ever need a garage door repair.

Sandra Klem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend referred me to Precision for installing a garage door opener that I had already purchased. I've lived in my home for 20 years and was always told there wasn't enough clearance for an opener. I was determined, so I ordered an opener online that I was sure would work. Dave came out to install it and sure enough he wasn't 100% certain it would fit. Instead of opening the box and assembling it (I would not have been able to return it), he had an opener that would work and the cost was a little less. Dave worked in sub-zero temperature and did a fantastic job installing the opener. He was professional, prompt, and an overall nice guy. I will definitely call Precision again for all my garage door needs.

Jeff Lippe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came out on a bitterly cold Sunday and did an excellent job replacing the broken springs and worn-out components of my garage door. I couldn't be more satisfied with their work.

John Ricci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. My garage door opener failed the other nite in brutally cold weather. I called and quickly secured an appointment for the next morning. Felix arrived on-time and worked in zero degree weather without complaint. He repaired the opener, provided some maintenance tips, and was on his way to the next call. I highly recommend Precision.

John Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Torsion spring broke at 7:30pm on a cold, snowy Saturday night and we were scheduled to head out of town on vacation the next day. I called and the operator said they could send someone between 10:00 pm & Midnight. Felix arrived shortly after 10:00 pm and the door was fixed before 11:00 pm. I appreciated the appointment confirmation e-mail that included the name of the technician who would be coming, with a link to his bio, including picture and testimonials from other customers about his work for them.

Tom Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My roller on one side had come off a track, which had rusted badly at the base. Mark came out on a Saturday and did a quick fix that let me open and close the door. He returned the following weekend and gave my old door mechanisms a complete rebuild. Now it opens and closes better than I can remember. I'm a happy new customer.

Richard Howell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with the quality, knowledge, and workmanship of the garage door repair man. He was very friendly, assessed the problem quickly and quickly made the repair. We would recommend Precision door to our friends and neighbors.

Ken Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are extremely pleased with our new Amarr garage door, installed by Precision. Every aspect of the project, from start to finish, was handled thoughtfully and professionally. Our initial contact was with Ron, who guided us through the selection process and helped us select the best product for our home, from both a functional and aesthetic prospective. Mark installed the door, new rollers and rails, and its operation is flawless. Big kudos for Mark! In short, you can count on Precision to do what the say they will do, on time, and on budget. I would recommend their services with full confidence! Thanks. much!

Steve Silbermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Mackay and a trainee did a great job. Besides replacing a broken spring and the spring on the other side, they inspected the rollers, cables and bearings. They recommended replacing the pulley and center bearings which I agreed to do. They then showed me the old bearings and how bad they were. They lubricated the door rollers, new springs and new bearings. They reviewed the bill with me. They were professional and very pleasant to work with.

KEN BELLO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed that a repair person could come out within 1 day after I called. The opener is working fine and the repair was less than half the price of a replacement opener. I wouldn't hesitate to recommend Precision. This was the second time we used Precision. They replaced our door two years ago and we've received a lot of compliments on it.

Andrew Kitchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. Both Ron and Mark were very helpful and the work was done promptly. And, Ron was good enough to point out that we did not need a new door, just a new motor.

Linda Ungerer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely, professional, knowledgeable and satisfying

Terry Rule

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Love the doors. The gentlemen that came were very professional and informative.

Gretchen Dewan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Broken Spring, cables and rollers replaced, quickly and efficiently. While I hope not to need to call again for a long time, I would do so in an instant if the need arose. The people on the phone doing the scheduling were pleasant and Ron was great - answered questions as he went along and made the door work better than it had before the spring broke. We had need of a return visit, to make a minor adjustment and that too was well taken care of, both in scheduling and adjusting.

Paul Camman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, I got an estimate to replace my garage door

Joanne Kennedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredible Customer Service!!! I got a return call after hours, Ron came to the house the next day, such a nice guy and very professional! A week later, Mark shows up, he called ahead and was able to come earlier than scheduled! Terrific guy! Oh yeah, as for the product, they replaced a large garage door on a pole barn, very reasonably priced! Beautiful door with a new key pad and two remotes!! Thanks so much and if you are reading this review and looking for a new door or service, look no further. These guys are real deal and you will be very pleased!! Good luck!

Sarah Torrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen your trucks in and about town. I thought of your company when I needed to get a second garage door opener. I went to your website and was able to make an appointment immediately. Everyone I spoke to was courteous and professional. It was a pleasure doing business with your company and I would recommend you in the future.