Garage Door Repair in Rochester NY - Page 88

Mark H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave was prompt, professional, and did an excellent job. He even assessed that my springs were at the wrong tension and adjusted them immediately to ensure that my new opener would work at it's best. I recommend them and will call them again if ever needed.

Darlene Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer did an excellent job installing our new garage door! It was a extremely cold winter day with wind chills below zero and he got the job done in 4 hours. I would recommend them for a new garage door purchase and installation.

David Funston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our garage door failed, Precision provided a service call the next day (Saturday), found the problem and provided a new opener and new day on the following Tuesday. Everything went well.

Thomas Vasile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and excellent service man. Mark was very helpful and explained everything to me prior to fixing my problem. Very happy with the service and I will always recommend Precision. 5 stars to you!!!!

Damian Hebert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent company to work with. They will be my first call if I ever need a garage door repair.

Sandra Klem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend referred me to Precision for installing a garage door opener that I had already purchased. I've lived in my home for 20 years and was always told there wasn't enough clearance for an opener. I was determined, so I ordered an opener online that I was sure would work. Dave came out to install it and sure enough he wasn't 100% certain it would fit. Instead of opening the box and assembling it (I would not have been able to return it), he had an opener that would work and the cost was a little less. Dave worked in sub-zero temperature and did a fantastic job installing the opener. He was professional, prompt, and an overall nice guy. I will definitely call Precision again for all my garage door needs.

Jeff Lippe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came out on a bitterly cold Sunday and did an excellent job replacing the broken springs and worn-out components of my garage door. I couldn't be more satisfied with their work.

John Ricci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. My garage door opener failed the other nite in brutally cold weather. I called and quickly secured an appointment for the next morning. Felix arrived on-time and worked in zero degree weather without complaint. He repaired the opener, provided some maintenance tips, and was on his way to the next call. I highly recommend Precision.

John Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Torsion spring broke at 7:30pm on a cold, snowy Saturday night and we were scheduled to head out of town on vacation the next day. I called and the operator said they could send someone between 10:00 pm & Midnight. Felix arrived shortly after 10:00 pm and the door was fixed before 11:00 pm. I appreciated the appointment confirmation e-mail that included the name of the technician who would be coming, with a link to his bio, including picture and testimonials from other customers about his work for them.

Tom Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My roller on one side had come off a track, which had rusted badly at the base. Mark came out on a Saturday and did a quick fix that let me open and close the door. He returned the following weekend and gave my old door mechanisms a complete rebuild. Now it opens and closes better than I can remember. I'm a happy new customer.

Richard Howell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with the quality, knowledge, and workmanship of the garage door repair man. He was very friendly, assessed the problem quickly and quickly made the repair. We would recommend Precision door to our friends and neighbors.

Ken Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are extremely pleased with our new Amarr garage door, installed by Precision. Every aspect of the project, from start to finish, was handled thoughtfully and professionally. Our initial contact was with Ron, who guided us through the selection process and helped us select the best product for our home, from both a functional and aesthetic prospective. Mark installed the door, new rollers and rails, and its operation is flawless. Big kudos for Mark! In short, you can count on Precision to do what the say they will do, on time, and on budget. I would recommend their services with full confidence! Thanks. much!

Steve Silbermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Mackay and a trainee did a great job. Besides replacing a broken spring and the spring on the other side, they inspected the rollers, cables and bearings. They recommended replacing the pulley and center bearings which I agreed to do. They then showed me the old bearings and how bad they were. They lubricated the door rollers, new springs and new bearings. They reviewed the bill with me. They were professional and very pleasant to work with.

KEN BELLO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed that a repair person could come out within 1 day after I called. The opener is working fine and the repair was less than half the price of a replacement opener. I wouldn't hesitate to recommend Precision. This was the second time we used Precision. They replaced our door two years ago and we've received a lot of compliments on it.

Andrew Kitchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. Both Ron and Mark were very helpful and the work was done promptly. And, Ron was good enough to point out that we did not need a new door, just a new motor.

Linda Ungerer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely, professional, knowledgeable and satisfying

Terry Rule

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Love the doors. The gentlemen that came were very professional and informative.

Gretchen Dewan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Broken Spring, cables and rollers replaced, quickly and efficiently. While I hope not to need to call again for a long time, I would do so in an instant if the need arose. The people on the phone doing the scheduling were pleasant and Ron was great - answered questions as he went along and made the door work better than it had before the spring broke. We had need of a return visit, to make a minor adjustment and that too was well taken care of, both in scheduling and adjusting.

Paul Camman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, I got an estimate to replace my garage door

Joanne Kennedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredible Customer Service!!! I got a return call after hours, Ron came to the house the next day, such a nice guy and very professional! A week later, Mark shows up, he called ahead and was able to come earlier than scheduled! Terrific guy! Oh yeah, as for the product, they replaced a large garage door on a pole barn, very reasonably priced! Beautiful door with a new key pad and two remotes!! Thanks so much and if you are reading this review and looking for a new door or service, look no further. These guys are real deal and you will be very pleased!! Good luck!

Sarah Torrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen your trucks in and about town. I thought of your company when I needed to get a second garage door opener. I went to your website and was able to make an appointment immediately. Everyone I spoke to was courteous and professional. It was a pleasure doing business with your company and I would recommend you in the future.

Joanna King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the quality of the repair and the friendliness of the technician (Felix).

Sandra Wirth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We saw an ad in the phone book yellow pages that stated Precision worked on our make of garage door opener. It was great to communicate with a person when we called. I also liked the internet connection, to confirm appts., and pictures and brief bios of the technicians. The reviews were also helpful and interesting. Ron arrived both days on the early side of the estimated appointment time. Ron replaced the mother board in our opener very reasonably. It's been working great ever since. Thanks, Ron. Rich & Sandy Wirth Newark

Cynthia Denas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used another company to install my garage door & opener in 2003. I saw your ad in the yellow pages and liked that it was accredited by the BBB. Felix was my repairman. He did an absolute fabulous job of fixing my garage door. He explained in detail what he was doing and showed me as he went along. I love my garage door now! It opens and closes so smoothly. He also suggested I later have the rollers replaced. I plan on doing that. I am so happy that I called Precision and have already told my friends about your excellent customer service. Thank you so much for being a very reputable and honest company. I am a very satisfied customer!! THANK YOU!

judy mcgrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was the firm I purchased the opener from, so I turned to you for repairs. As always the responsiveness and service from Precision was 5- Star. It was a nice touch getting a heads-up e-mail including the name and photo of the technician who would arrive later in the day. Felix called to see if I minded him arriving a little early....of course not! This is the 2nd time due to freeze and thaw that my door jumped the track....last time the (anonymous) technician said since I was the cheeriest person he had dealt with that day, the quick fix was no-charge. Thank-you to your team!

Joan Maxwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. On time. Quick fix. Reasonable price. Very happy!

Susan Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Satisfied with each step in the process.

Kirt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is a first-class company. The technician, Dave, was extremely helpful, courteous, and efficient, and we are pleased with the installation of the new garage door openers. I would recommend Precision without hesitation to others. Thank you!

Keith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an existing opener repaired and an additional one installed. The technician was early for the appointment and he was efficient I would definitely call them again.

David White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Sherman did a good job explaining my options. The repair was quick- plus he came on a Sunday, which my original installer did not offer.