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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Fairport, NY
Fairport, NY
Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.
- John Mccormick
Product:
Rochester, NY
Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.
- Hans Susstrunk
Product:
Rochester, NY
Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!
- Tim Hecht
Rochester, NY
I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.
- Trevor Ewell
Webster, NY
This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
- Steve Schober
Fairport, NY
As usual, a fast response with good suggestions and advise. Work carried out efficiently on time. Thankyou
- Norman Brookes
Penfield, NY
Quick response, excellent service, and an outstanding product. Thank you, Precision!
- Moira Fallon
Rochester, NY
Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.
- Tammy Dostman
Webster, NY
The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
- Richard Morrill
Pittsford, NY
Eric was awesome! Knowledgeable, efficient, and very kind!
- Meredith Utman
Rochester, NY
I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.
- Vincent Ariola
Product:
Scottsville, NY
I was a previous customer at a different house near Bushnell's Basin. At our new house, one of the overhead garage door springs broke and needed replaced. Drew was able to arrive early which was good and replaced the two springs and pulleys as well as reset the cables. The door now works great! I was also given the promotion "Buffalo Bills" discount! Thanks! 5 Stars!
- Michael Savka
Product:
Fairport, NY
Nice work on our garage door. Getting an appointment was easy also.
- Peejay J
Product:
Webster, NY
Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.
- Eugene Diaz sr.
Product:
Rochester, NY
Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.
- Solana C.
Rochester, NY
I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.
- Bill Crocker
Product:
Rochester, NY
Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.
- Peter Zepetella
Product:
Penfield, NY
Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!
- EC
Product:
Fairport, NY
Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.
- Kelwin Bush
Product:
Pittsford, NY
You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.
- Jaquelynn Digiovanni
Fairport, NY
Very pleased with Precision Door. Service was completed in a timely fashion. The technician was knowledgeable, competent, and friendly. He also instructed me as to how the mechanisms worked and what to be aware of in the future. I highly recommend this company.
- Georgia LoCicero
Rochester, NY
Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !
- Pat Hunt
Pittsford, NY
When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!
- Susan SN
Product:
Penfield, NY
Very friendly service!
- Cassie Matalavage
Fairport, NY
Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,
- Neal Wiesner
Rochester, NY
We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.
- Ellen and Richard Rebban
Product:
Rochester, NY
Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.
- Carol Favret
Product:
Webster, NY
My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.
- Judy Luckhurst
Pittsford, NY
Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.
- John Pulleyn
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
We have always used Precision with pleasant technicians and timely service. This time you came sooner than scheduled which was much appreciated. It was just a simple adjustment for Mark, but had eluded us. Thanks for being there.
- Gloria Mylroie