Garage Door Repair Reviews in Monroe County, NY (Page 5)

The owner himself answered my call. He's a "No B.S" person who -- obviously -- knows Garage Doors and their associated equipment. He suggested I call the original installer for a return visit, and educated me as to the nature of their mistakes. During our conversation he made a few adjustment himself, lubricated the "moving parts", and raised the door opener so it no longer dragged across the body of the door as it went up and down. All this at no charge! If you're looking for competent and honest assessment Precision Garage Door Service is, in my opinion, your best bet.

- Stephen D. Busack, Ph.D

The people at Precision are awesome! They answered our call the day after Thanksgiving and were at our house the very next day. They were polite, professional, and obviously very knowledgeable. They didn’t even charge us because it was such a simple fix. We would 100% recommend Precision!

- Tim

Our door opener was purchased from Precision. 2 weeks ago our door would start to close, then quickly reopened. I lubricated the wheel and rails then it worked. Last week after several attempts it again would not close and could not adjust it, so we called for service. Ron arrived and in several attempts the door closed every time with no problem. Thank you Ron. (If we call again, send Ron, it deserved a tip at least for his evaluation)

- Linda Dobberstein

Zikret and his “partner in training” gave us outstanding service. Our problem turned out to be minor, but they went the extra mile anyway! Explained everything in detail, and gave excellent advice in a professional, friendly manner. It’s rare to get such top notch customer service these days. Your team excelled in every way. When our “dinosaur” garage door dies, I know who to call! Thank you!

- Peggy Lynge

Quick response and service. Appreciated the picture and background information on service technician, so I knew who was going to perform the repair.

- Joanne

I am so pleased with the services provided by Sadmir Hamzic today. I received a full assessment of both of my garage doors. Repairs were completed efficiently and extra care was given to small details. Minor adjustments were made to ensure the doors stability. Sadmir is clearly very knowledgeable and explained problems and solutions effectively. I’m very appreciative of his professionalism and courtesy today . Thanks so much!

- Donna Mueller

Assed the problem gave me estimate and fixed the door in and out in less tan 1/2 hour !! Courtious and professional ! YES I would recommend thier service !

- James Flint

Upon getting ready to go to work, I discovered that the spring on my garage door broke during the night. I was unable to open the door and get my car out. I discovered Precision via a web search. They informed me that I could obtain emergency service that same evening. I booked an appointment, received a call at work around 10 AM and due to a cancellation, they would be able to fix the door in the morning. Although I wasn't there, I gave them my CC # and when I got home the work was complete - - above and beyond what I expected. My detached garage was built in the 1950s and the door is outrageously heavy. I could open it with one finger if I chose to. I received a text message from Precision with the tech's name and # along with his photo so a person would know who to expect would be arriving. I will call again and definitely use them for the other door and ask about openers. I am so very impressed and happy with the service, price, reliability and workmanship. I will specifically as for my tech by name. Lastly, I purchased new spring, rollers and cables.

- Paul

The technician was awesome.

- Richard Rappaport

I've only used their services twice, but both times they were excellent! They fixed the problem, were straightforward in their explanations, and courteous. Highly recommend!

- David Pesce

1st time user of Precision Garage Door. I saw many positive reviews and called for service. Came on time, explained problems with 2 doors and did the work. Nothing negative to report.

- Larry Burling

Had a new Liftmaster opener system installed, and couldn't be more pleased. Satko was quick, friendly and 100% professional in removing the old system and installing the new. Top shelf professionalism and outstanding service from your field techs!

- Peter Tassey

Our technician Phil was outstanding. Very polite and honest about our pricing. Called emergency service and showed up same evening as I made the call. Would highly recommend

- Dominic Oliveri

Z and Brendan were very professional, explained everything in a clear manner, and performed the work expertly.

- Ron Tocci

Ron was very helpful, especially w extra questions I'm had…and trouble shooting!

- Arlene Dilger

We had a cable break as we were closing the garage door. The technician arrived within the hour. Completed the repair and lubricated all hinges, springs and driveshaft quickly. Very pleased with the service!

- Richard Wagner

Doing business with Precision Garage Door Service has been an outstanding experience. They do high quality work, charge a fair price, and stand behind their work. I highly recommend them!

- Eric Sterling

Hello Ron. First let me extend my gratitude to Felix on his workmanship. Not only did Felix perform excellent installation of our garage door a couple of years ago, but also of today's work regarding the door's weather stripping. The original stripping was work by a local contractor, which was installed incorrectly. Thanks Felix, we appreciate you and your professionalism! Steve and Chris Collins

- Steve Collins

Z was great. Friendly, courteous, knowledgeable, professional. Explained things well and said he was fine if I watched! Very particular about the quality of his work. I would recommend him wholeheartedly without reservation. Thanks so much.

- S C

Sadmir and his partner Brennan were very pleasant to work with. They compiled a detailed parts list of what was needed to fix my garage door and reviewed it with me thoroughly. The repair itself was completed in much less time than I expected and on completion asked me if I had any questions about the bill or the repair itself. I recommend Precision without any reservation.

- John Demonaco

Great experience with Ron and Precision Door! He was very efficient and knew exactly what needed to be done. Highly recommend to anyone looking for service, repair, or new installation.

- John Palmer

Called three different companies. Precision was within the price range and they came in a day. The others were scheduling out 2 weeks. Ron came out on a Sunday and installed a new opener and did a great job. Very happy with the service and would recommend Precision to others.

- Thomas Bigongiari

Your person ron was great thank u for coming on a sat very much appreciated he did a wonderful job Too notch

- Wanda Izard

Technician "Z" arrived on time and quickly assessed the problem we were having with our garage door. Problem was solved and the door was back up and operational in no time at all! "Z" was very professional and courteous and explained everything he found wrong very clearly. Excellent service provided!!

- Micheal Culver

Precision Door Service was very responsive in answering our call and scheduling, the work was done in a thorough workman-like manner - no corners cut - and completed right on time. What more could I ask for as a customer!

- Cumar Sreekumar

Excellent service. Explains everything needed to know

- Julie Cox

Arrived as planned, we discussed my concerns, he provided several options. Decision made, he immediately started work, estimated about 2 hrs, finished in about 90 min, replaced several elements of springs/rollers/rail sections. New opener installed. good walk thru of everything he did, reviewed all the functions and features of new opener. Very clean, attentive to details. Very satisfied.

- Paul Maxwell

Next day service, reasonable prices, friendly staff and technicians. Couldn't ask for more.

- Adam Kleinow

Precision's technician was very capable and knowledgeable..he repair our door and it's been working great..

- David Nowak

I am so pleased with the work of Precision Door Service. They are always prompt, professional, and high quality workmanship. I highly recommend them!

- Moira Fallon